2014 Infiniti Q50 engine complaints

Filed Mar 30, 2016 · Engine, Steering · NJ

On several occasions while driving my car, it has locked up on me. I have taken the car back to the dealership three times for this same issue. The last time I took it in because my car locked up on me after coming off an highway and I was hit by another car. I took it back to infiniti who claimed they could not duplicate this issue. Even though I pointed them to scores and scores of similar issues being reported on the internet. Infiniti's response was "anyone can write anything on the internet". I thought this comment was insensitive and downright ridiculous. Even though anyone can write anything on the internet, most people would not get on the internet to complain about a problem with their car that was not true - what would they get out of it??infiniti's cavalier attitude has shocked me since my family have bought five infinitis from them over the years and have never had these types of complaint. Additionally this type of issue could kill folks! Is infiniti trying to balance lives against a recall that's needed......I am shocked and apalled!!!!!!!!!!!!

Filed Jul 29, 2015 · Electrical, Engine · 6,004 miles · NY · 1 injury

I live in a one family house with an attached garage. My wife parked the car,with 1/3 of a tank of gas,in our garage about 6:30 pm on august 17. She thought she had pushed the button to turn off the engine, and exited the car taking the smart key with her. About 9 the next morning, while walking my dog, I felt heat coming from the garage and opened the door. It was very hot to touch. I then touched the car and burned my hand. I called our local fire department and they pulled the car out of the garage. The car was so hot, a cd in the door compartment melted. The firemen explained that my wife and I and our dog, could very easily have been killed by carbon monoxide and the entire structure could have burned from the heat. I have since learned that what happened to me is a common occurrence and people have died as a result. Even if the smart key is not near the car, it will continue to run until it is out of gas.