I went into Infiniti of Massapequa for an oil change I was told that my car has a recall for the ecm and by law they’re required to fix the recall in doing that it instantly caused a check engine light and are asking me to pay out of pocket for the oil pump adapter wire harness code P06DA repairs caused by the updated ecm I don’t feel that it is fair that I have to pay for anything due to issues from the dealers update of the ecm
2017 Infiniti Q50: check engine light
7 of the 63 complaints about the 2017 Infiniti Q50 describe check engine light.
- owner complaints
- 7
- of this car's complaints
- 11%
- recalls
- 0
Check engine light by model year
- 20212
- 20192
- 20182
- 20177
- 20164
- 201520
- 20144
What owners say
Subject: Urgent: Check Engine Light After Vehicle Return I am contacting you regarding my vehicle, I dropped it off the dealer for oil change & they informed me it was recalled so they have to fix it, but they returned it to me with engine light on. They mentioned after fixing the recall the engine light came on…tested it and showed thermostat, but to pay 249 for them to diagnose because it’s a different problem, but that issue wasn’t there when I took my car. I have never had the check engine light on. I want my car back without the check engine light on. They now saying it’ll be $2700 to fix that. I said, no. They mentioned giving me a discount and it’ll be 1800 and they’ll cover labor. I said, all I want is my car back the way it was when I brought it. Then they changed it to $3400 I am very concerned about this and would like to understand why the vehicle was returned to me in this condition. I ask that you please review this issue and arrange for a prompt inspection and resolution — at no additional cost — as this may be related to the recent service or handling by your team. Please respond as soon as possible with next steps. I’d prefer to resolve this directly with your service department, but I will escalate the matter if necessary. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
In October of 2023 I was driving onto the high way and my car just started to slow down I could not accelerate that gas while I was on the highway which is very dangerous when you are on the highway. My car turn off completely the engine light started to blink. All the lights were blinking. The only thing that was on was my radio. I could not move the car I was having. Trouble putting the car into park. Everything was stuck. Good thing I was not in the middle of the highway and not on a really busy highway but it was late at night. Drivers on the high way and myself are out at risk I could not even put my hazards on. A car could have crash into me and serious injury’s could have happen. I was stuck and was having trouble putting the car in park. Could not go into neutral. For a car to come to a sudden stop not be able to put the car in park that can be a risk factor due to if the car turn back on going into neutral on its own. The car was fixed with new engine at an auto body In July or August 2024 Now the engine light is on again the car will not even turn on. All the oil leaked out. Infiniti did my last oil change and said it was due at 117k which that is my current reading. When the oil all leaked out the car had a steering issue it crashed into a guardrail. That is the second time the car slow down had some type of issue is a big risk factor In August 2024 when the oil came out the car that can cause a fire and lost of steering the car crashed into rail with us in it. I did not have any warning signs about this going to happen. The car has not been driven since
Independent service center ran diagnostics and Code that pops up is the P0090. FUEL PUMP .no inspection by dealership when requested. We called dealership and they wanted to charge for inspecting vehicle. When driving vehicle stalls,in the middle of traffic. Check engine light turned on .No exaleracion when I press gas pedal. Very dangerous it stalled in the middle of traffic with children in vehicles.. the car goes to limp mode and didn't want to move . The muffler smokes and when checked the engine oil smells like gas.
The engine in this car needs to be replaced. The main bearing is failing, head gasket blew, and coolant has leaked into the engine. About August 30, 2023 I had a sudden coolant loss followed by temperature spike. If the engine had seized while driving, it could have caused a loss of power and locked up the drive train. After sitting while i tried to determine the coolant loss and temp spike, i made arrangements with a local infiniti dealer about jan 9 with a drop off date of jan 22 or 23. The dealer has confirmed the bearing, oil, coolant issue. There were no warning lights or check engine lights before the issue occurred.
The contact owns a 2017 Infiniti Q50. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing inaccurate fuel gauge reading. The contact stated that the failures had been recurring while driving. The vehicle was taken to the dealer several times, and the dealer diagnosed that the fuel pump had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the federal safety agency Campaign Number: 17V476000 (Fuel System, Gasoline, Electrical System). The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 70,000.
I proceeded from a stop sign and once I made it to my destination which was less than a 1/4 mile the car started sputtering once I pulled in the yard. The check engine light came on, so I left to go back to my house and it started acting fine. I could smell full in the cabin. I was coming home one night and it did the same thing except the engine light didn't come on. This is the second q50 that has done this. The dealership had to come get the first one because it wouldn't crank.
Service bulletins that may apply
- Turbocharger replacement procedure applied engines: VR30DDTT if you confirm
- Retailer Announcement INFINITI is committed to providing the highest levels of product quality and...
- MIL on with dtc(s) stored in the ECM
- Turbocharger replacement procedure
- ISS Reprogram Voluntary Emission Recall Campaign REVISED June 14, 2023 Please discard earlier versions of
- ISS Reprogram Voluntary Emission Recall Campaign REVISED June 10, 2023 Please discard earlier versions of
- Engine and engine cooling: exhaust system: emission control
- VOLUNTARY EMISSIONS RECALL CAMPAIGN 2016-2019 Q50/Q60; ENGINE CONTROL MODULE INTRODUCTION Infiniti is...
Related recalls
No recalls on record for this model year.
Questions about the 2017 Infiniti Q50 check engine light
Is check engine light a common problem on the 2017 Infiniti Q50?
7 of 63 owner complaints about the 2017 Infiniti Q50 (11%) mention check engine light. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2017 Infiniti Q50?
There are 0 recalls and 42 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Infiniti Q50
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