Component/System: Supplemental Restraint System (SRS) / Airbag Occupancy Classification System — Passenger Side What Happened: The airbag/SRS warning light illuminated on my 2018 Infiniti Q60 (VIN [XXX], 102,388 miles). The vehicle was taken to Sewell Infiniti of Dallas ([XXX]) for diagnosis. The technician performed a diagnostic scan and found fault code B00A0-00 related to the passenger seat occupancy classification system. The technician performed a relearn and reset procedure on the occupancy sensor (Step 1 of the progressive repair protocol, at a cost of $143.99). The relearn procedure failed. The technician confirmed the control units are functioning correctly but that the seat sensors have failed and only come with the new passenger front seat frame assembly. The technician also identified a fault code for the right front seat belt buckle switch located inside the passenger front seat belt buckle, which was found during the relearn attempt. The buckle is currently functional but the fault code is present. Sewell Infiniti confirmed the final repair required is replacement of the passenger front seat frame assembly at a quoted cost of $7,948.69, which includes the occupancy classification sensor and the seat belt buckle switch. This repair has not yet been authorized or completed. The vehicle is currently being driven with the airbag warning light illuminated and the occupancy sensor fault unresolved. Is the component available for inspection? Yes. The vehicle is in my possession and available for inspection upon request. How Safety Was Put at Risk: The passenger seat occupancy classification system is a critical component of the supplemental restraint system. Its function is to detect whether a passenger is present in the front passenger seat and to classify the occupant appropriately so that the airbag control module can determine whether and how to deploy the passenger frontal airbag in a collision. With the occupancy INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
Infiniti Q60 airbag light comes on
15 of the 83 owner complaints about the Infiniti Q60 describe airbag warning light, most of them for the 2018 model year.
- owner complaints
- 15
- worst model year
- 2018
- typical repair cost reported
- $9,000
By model year
Often reported together
Trouble codes mentioned
B00A0 1
What owners say
I own an Infiniti with fewer than 45,000 miles on it. Recently, the airbag warning light illuminated, so I brought the vehicle to an Infiniti dealership for diagnosis. I was informed that the issue is a known problem involving the seat frame and that the recommended repair is replacement of the seat frame. I was then quoted approximately $11,000 for the repair. I purchased this vehicle less than a year ago and am extremely concerned that a component critical to the airbag system has failed at such low mileage. More importantly, I have been advised that the airbag system will not work while this condition exists, creating what I believe to be a significant safety hazard. Given the low mileage of the vehicle, the reported history of this issue, and the potential impact on occupant safety, I am requesting that Infiniti review this matter. I
9/8/25 Airbag light is on dealership states it's the occupancy sensor. Must replace the seat frame $7k just for the part. I seen that the QX50 and 60 had same issue and a recall was issued. Could you please help us resolve this issue.
In-dash airbag light stays on as well as the passenger side airbag. Took the vehicle to Infiniti dealership who recommended to change the OCS Unit and OCS Sensor which costs over $18,000+. Of course, the vehicle in question is not in warranty and we are not going to pay for the repair due to the fact cost to repair is equivalent to the value of the vehicle. This is a safety hazard and have looked at Infiniti forums with my model having the same issue. A disaster waiting to happen with airbag not deploying when front passenger is sitting there in case of an accident. This should be a mandatory recall! It appears Infiniti have had similar issue with other models. Links to forums below - [XXX] [XXX] [XXX] PREVIOUS RECALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2014 Q60 Infiniti airbag light flashing, compromising the passenger airbag. The dealer wants over $5-7000 to replace the seat, because of the sense pressure plate failure, indicating an adult sitting in seat, and not a child getting injured. Infiniti redesigned their newer seats, because of this problem, so they knew about it and did nothing to resolve this issue for consumers. There is a recall for the 2014 Qx50 Airbag Diagnostic airbag sensor unit, newer design, "which the Q60 doesn't have", resulting in a cheaper fix. I feel Infiniti only worried about their bottom line, and not the safety of our bottom, being in the seat. Sincere and in need of help!
Hello, I purchased my Infiniti Q60 Red Sport brand new in 2028. About a year after that I started to have electrical issues with the car. I've brought it in to the Infiniti dealer in Valencia, CA numerous times during the warranty period (and a few times out of the warranty period), to have these issues addressed. Some were resolved and some were not. So In the past 4-5 years I've brought my vehicle in about 15 times or more to be fixed. The latest issue is a safety problem. About a week ago I noticed that the passenger seat belt sign on the dash does not come on when a passenger is seated without the belt engaged (normally I get a red warning sign that the seat belt is not buckled for the passenger). At the same time I also noticed that there's a red airbag indicator light that stays on at all times while driving. I brought the car in to the dealer again to have it diagnosed, but the service advisor stated that it will be $235 to diagnose the issue, and that more than likely I have to replace the whole seat for $3,500 or more, because the sensor is part of the seat. So to replace the sensor they have to replace the whole seat. I can not afford to pay thousands of dollars for something that is not wear and tear, nor abuse on my part. It seems to me that this should be covered my the manufacture, especially since the issue is safety related. I would greatly appreciate any help that you can offer. Thank you
Infiniti called me on 05/08/24 to discuss and review Infiniti Case # [XXX] including Infiniti’s subsequent refusal to remedy a defective SRS (Supplemental Restraint System) sensor on my 2017 Infiniti Q60 with 54,100 miles (VIN: [XXX] ). This defect was confirmed on 05/07/24 by Infiniti of Melbourne Florida through an authorized technician. While I am the original owner of the vehicle, Infiniti stated they will not provide any financial assistance to rectify the issue because the vehicle is outside of the manufacturers warranty, while acknowledging that there have been numerous customer complaints related to this problem and that Infiniti has been aware of defective SRS parts effecting a critical safety device that renders the air bag system inoperable. Moreover, to repair such a deficiency, based on Infiniti’s design, the entire seat must be replaced costing over $8K, an exorbitant and onerous amount, often more than 50% of the vehicles value. This excessive financial charge has deliberately burdened Infiniti owners with a safety related component. For several years this issue has been recurrently discussed on multiple public forums and yet Infiniti has intentionally decided not to remedy this safety issue or provide any assistance or consideration to its customers. I’ve attached an Infiniti forum link (one of dozens) proving that Infiniti has known about this problem going back over a decade and failed to take any action and instead prolonged a predatory pricing scheme that is harming owners. [XXX] ) As a result of Infiniti’s complete intransigence on a safety related matter, the National Hwy. Traffic Safety Admin. (the federal safety agency), should compel Infiniti to remedy this situation. It’s hoped that Infiniti will take immediate action to correct this situation and not abandon its owners in an untenable, unsafe and unjustifiable predicament. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Airbag Occupant Sensor for passenger seat ceased to function. "Passenger Airbag Off" indicator light remains on even with passenger in seat. Check airbag light in dash remains lit. Took car to infiniti dealership to diagnose. They quoted $8000 repair price to replace entire seat frame. They claim the sensor is built into the seat frame and individual sensors can not be replaced. The quoted price is more than half the value of the car and is cost prohibitive to repair. I have read many posts where this is a common problem for this car. There was a recall for earlier car models with similar problem but this car is not covered. See Infiniti bulletin [XXX] . It is the same problem. I feel unsafe driving this car now but the repair cost is unreasonable and infiniti should not make the repair so expensive as it compromises the safety of the consumer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Infiniti Q60. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat air bag sensor, requiring the entire passenger’s side seat to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to the federal safety agency Campaign Number: 16V244000 (Air Bags) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 48,000.
My car started showing "airbag light" blinking out of the blue. I only have 45k miles on the car. When I went to the dealer, they suggested that is should change the entire passenger seat @ 6000 dollars for a Occupancy sensor issue. I even tried talking to Infiniti USA with no avail. they were not willing to help me at all. the federal safety agency has recalled just about every model of Nissan and Infiniti from 2009 - 2016 or thereabouts for the exact same problem except a Q60 convertible. there are multiple complaints from owners about this issue and how frustrating it is to be spending 6k for a small sensor issue. I am looking for answers and have not been able to resolve it with either the dealer or the manufacturer.
Related recalls
No recalls on record for this model year.
Questions about the Infiniti Q60 airbag light
Why does the airbag light come on in the Infiniti Q60?
Owners who report it most often also describe seat belt won't latch or retract, and the codes they mention most are B00A0.
Which Infiniti Q60 years have airbag warning light problems?
The model years with the most reports are 2018 (6 complaints), 2017 (5 complaints) and 2014 (4 complaints).
How much does it cost to fix airbag warning light on the Infiniti Q60?
Owners who mentioned a price put the repair at about $9,000 (median of 6 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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