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1999 Infiniti QX4 steering problems

14 complaints (33% of all complaints for this car). Typical mileage when it fails: 160,000. 3 crashes reported.

owner complaints
14
of this car's complaints
33%
typical mileage
160,000
crashes
3
recalls
0

Which part fails

  • Column
    2
  • Rack and pinion
    1
  • Gear box: shaft pitman
    1
  • Gear box (other than rack and pinion)
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Infiniti QX4 steering problems in other years

1997199819992000200120022003

Related recalls

No recalls on record for this model year.

Related investigations

Frame/Body Structure CorrosionOpened January 28, 2011, closed June 30, 2011

In their Defect Information Report (DIR) of April 20, 2011, Nissan North America, Inc. (Nissan) notified the federal safety agency that it would conduct a safety recall of certain 1996-2004 Nissan Pathfinder and 1997-2003 Infinity QX4 vehicles to repair corrosion damage to the driver's side front strut tower.The vehicles included in the recall are those that were originally sold, or are currently registered in salt belt states including Connecticut, Delaware, Iowa, Illinois, Indiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia.The DIR states in part, ...the strut housing may crack and pull away from the inner hood ledge assembly.This could lead to the strut housing panel separating and contacting the steering column lower shaft.Contact with the steering column lower shaft can cause steering difficulties and may require an increase in steering effort by the driver.If the steering column lower shaft completely fractured it would result in a total loss of steering control.In some cases, the strut housing panel can contact or affect adjacent brake system components.Complainants reported experiencing either steering or brake system issues, and in some cases, both.Nissan dealer's will inspect the strut housing and, based on the level of corrosion found, make an assessment as to how to remedy the vehicle (see defect information report for additional details). Brake system components adjacent to, and in the area of, the strut tower (i.e., brake master cylinder, left front brake line, ABS wire harness, etc.) will also be inspected.

PE11004

What 1999 Infiniti QX4 owners say

Most recent owner complaints, unedited.

Filed Mar 1, 2022 · Steering, Suspension · IN

Accelerating grinding sound in back chassis. Steering is harder than usual. Im not getting the power to accelerate properly all the time. Eventually the problem with salt cause im in Indiana too much salt on roads and i dont think things are sealed completely from manufacturers.

Filed Mar 1, 2022 · Steering, Suspension · IN

Unknown. Steering is rough. Sounds

Filed Aug 23, 2019 · Steering, Suspension · 160,000 miles · NY

Tl* the contact owns a 1999 infiniti qx4. While driving 55 MPH, the steering wheel became difficult to turn. There were no warning indicators illuminated. The contact associated the failure with the federal safety agency campaign number: 11v244000 (steering, suspension). The vehicle was taken to an independent mechanic who stated that the front strut housing needed to be replaced. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was 160,000. *bf consumer stated infinity contacted and was told there was no open case for his vehicle for my vehicleas the recall had already been serviced in 2008. I brought the car in and they repaired it completely with a bracket and fiberglass repair kit.

Filed Jul 31, 2018 · Fuel system, Steering · 200,000 miles · GA

Just bought the car used 5 months ago and it's not working due to strut housing and fuel filler tube recalls. I'm disabled and homeless currently and without the ability to drive my vehicle.

Filed Jan 10, 2014 · Steering · 136,869 miles · MI · crash · 1 injury

On nov. 4th, 2013, I was driving my child to school. I began to turn left & the car suddenly jerked us to the left & then went out of control. As we were jerked to the left, I felt the steering wheel jerk and then it started spinning like a top. There was no way to control the steering. We slammed into an embankment and my 7 yr old daughter hit her head. Once we got home, I contacted a mechanic who said that he thought there was a recall so I contacted nissan. They said there was a recall on "some" of the 1999 nissan infinitis, but had no way of knowing if mine was one of them. I contacted the mechanic who said to give nissan my VIN and they should be able to give me more info. Called nissan back and they were extremely rude and said they had already discussed this with me the previous day. I told them that a mechanic had told me to call back & give them my VIN, so I did. She still would not help. I asked to speak to a manager and she said that I was not a "case" so I would not be allowed to speak to one & she would not give me a name. I stated that we were in accident, & just because we lived through it, did not mean that we did not deserve answers. Once she heard that there was accident, she said that they handle that differently & have to assign a case number to it then. They took my info and the process began. I did not receive a rental from them until the end of nov, several weeks after the accident. I had pictures of my own, & the steering column is broke in half, which I provided them as well. A clean break all the way through. On dec 4th I received an offer letter telling me that I had 7 days to accept, or they would take my rental and I would have to claim my car, which had been deemed un-drivable and un-insurable. Basically take this ridiculous offer, which was low, or you get nothing & have to pay for your rental, have no car and an injured daughter.

Filed Feb 5, 2012 · Electrical, Steering · 104,000 miles · AZ

The ignition key, at times, would not rotate so as to allow the driver to start the vehicle. Vehicle was repaired by an infiniti dealer who could not explain what was wrong with the ignition key or assembly, or why the part failed. As a safety issue I asked infiniti USA to look into the matter and they pretty much gave me the "brush-off" without any explanation. I see this a a major safety issue considering a person(s) could be stranded in any weather conditions if the ignition did not allow them to start the vehicle. If in a remote area a person could easily freeze to death without being able to start the vehicle. I don't believe the part should have failed considering the minimal amount of mileage on the vehicle at the time. This is not a normal part that a person could have maintained to have in a working condition, it is subject to failure at any given time based on what I have been told. This is not your normal item subject to wear and tear, it needs to be investigated further.

Filed Dec 21, 2011 · Body, Steering · IL

1999 infiniti qx4. Consumer states rapid rust of vehicle *tgw the consumer stated one year after the vehicle was purchased, she noticed rusting around the driver side mirror. Shortly after, it began to rust on both fenders. In the next few years, the vehicle began to rust out rapidly. Both fenders, the rear hatch, runners, side mirrors, gas tank, gas tank cover, gas tank neck and pipes all had rust out. The consumer stated the vehicle was poorly designed, because the fender welds held leaves, dirt and water from the hood. Also, in the winter when there was snow and ice on the road, the vehicle had to be placed in 4-wheel drive or it would slide out of control. The steering column had to replaced and needs to be replaced again, because it was difficult to turn and the driver side strut was making a noise.

Filed Nov 16, 2011 · Airbags, Electrical · 199,000 miles · OH · crash

Tl* the contact owns a 1999 infiniti qx4. While driving approximately 30 MPH, the contact lost control of the steering causing him to crash into a pole. The vehicle sustained damage to the front driver side. There were no injuries. The vehicle was towed to an auto shop where the mechanic advised that the steering shaft had fractured and caused the contact to lose control of the vehicle. The vehicle was repaired. The approximate failure mileage was 199,000. Updated 06/14/2012

Filed Jul 20, 2011 · Brakes, Steering · 255,000 miles · MA

I was driving at a slow rate of speed when I felt and heard a noise in the steering column and brake pedal. Upon further inspection I saw the driver side strut tower had broken loose from the welds on the frame causing the tower to become dislodged from the frame itself.

Filed Mar 24, 2011 · Steering, Suspension · 99,500 miles · IL

I brought my 1999 infiniti qx4 to the dealer to determine why the check engine light came on while I was driving. They told me that my strut tower was separated and it needed to go to a body shop. The body shop told me that the problem was that the metal along strut tower welds was rotted, posing a danger of collapse on the steering column. Their check of the passenger side found the same problem, although it's less severe. I have photos and video. They wanted over $6,000 to fix it. Insurance wouldn't cover it so I took it back to infiniti. They brought it to a body shop they use and fixed the driver's side for $1800. They said the passenger side wasn't a problem to worry about. The dealer is aware of this problem with the qx4 and suggested I complain to their corporate office. Corporate wouldn't acknowledge the rotting around welds and said there'd be no compensation because it's out of warranty. I saved the parts. I believe infiniti should pay for the fix of the passenger side and reimburse my $1800. Their mechanics and dealers know this is a problem but corporate will risk customers lives for profit.

Questions about the 1999 Infiniti QX4 steering

Does the 1999 Infiniti QX4 have steering problems?

Owners have filed 14 complaints about the steering of the 1999 Infiniti QX4, 33% of all its complaints, more than any other problem.

At what mileage do 1999 Infiniti QX4 steering problems start?

The typical (median) mileage in owner complaints is 160,000 miles.

Was there a recall on the 1999 Infiniti QX4 steering?

There is no recall for this problem on this model year.

What year does the Infiniti QX4 have bad steering?

The Infiniti QX4 model years with the most steering complaints are 1999 (14 complaints) and 1997 (11 complaints).

Other 1999 Infiniti QX4 problems

Suspension 14Body 8Fuel system 6Electrical 5Engine 4Transmission 3Airbags 2Brakes 2Lights 2Visibility 2Tires 1Wheels 1

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