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2001 Infiniti QX4 suspension problems

12 complaints (16% of all complaints for this car). Typical mileage when it fails: 163,577.

owner complaints
12
of this car's complaints
16%
typical mileage
163,577
crashes
0
recalls
1

Which part fails

  • Front
    2

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Infiniti QX4 suspension problems in other years

1997199819992000200120022003

Related recalls

Suspension: frontReported April 20, 2011 · 195,991 vehicles affected
What is wrong
Nissan is recalling certain model year 1996-2004 pathfinder and model year 1997-2003 infiniti qx4 vehicles originally sold, or currently registered in, connecticut, delaware, iowa, illinois, indiana, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington d.c., west virginia and wisconsin. In areas of the country in which heavy concentrations of road salt are used, a mixture of snow/water and salt may enter an assembly location hole in the upper strut housing, causing water to collect at the mating surface of the strut housing panel and the inner hood ledge assembly. Over time, this snow/water and salt intrusion may result in corrosion of the strut tower housing in some subject vehicles.
Risk
The strut housing may crack and pull away from the inner hood ledge assembly. This may lead to grinding noises, increased steering effort, and possibly the steering column to break, resulting in the loss of steering control, which could result in a crash.
Remedy
Nissan will inspect the strut housing and repair the vehicles as necessary, free of charge. An interim notification letter was sent out in may 2011. The second notice was mailed on july 25, 2011. Owners may contact nissan at 1‑800‑647‑7261.

Recall number 11V244000 · Recall details

What 2001 Infiniti QX4 owners say

Most recent owner complaints, unedited.

Filed Mar 25, 2022 · Suspension · 270,000 miles · MD

The contact owns a 2001 Infiniti QX4. The contact stated that while driving at unknown speed, there was an abnormal noise coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rear struts and rear brackets needed to be replaced due to corrosion. The vehicle was taken to the dealer where they declined to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 270,000.

Filed Jan 11, 2022 · Body, Suspension · TN

Lower control arm broke due to excessive rust/ corrosion on ENTIRE underside of vehicle. Nearly caused accident . Scared the bejesus out of us . Now afraid to drive.

Filed Jul 10, 2019 · Suspension, Wheels · 115,000 miles · TX

The whole frame is rusted make a loud cracking and other noises. Afraid to drive was inspected by tire shop they would not work on it. Car has been parked in front of my daughter home.

Filed Oct 1, 2018 · Body, Steering · VA

The SUV has been recalled for unusual rusting of the entire underside, the federal safety agency said the struts may rust and break away from the body, that is happening. We called the nissan dealer in winchester virginia, they lied and said there is no such recall.

Filed Aug 3, 2016 · Body, Suspension · 120,000 miles · MA

Tl* the contact owns a 2001 infiniti qx4. Upon inspecting the vehicle, it was noticed that there was severe corrosion of the frame near the strut on the driver's side. The contact took the vehicle to an independent mechanic where it was repaired. The contact was reimbursed. Shortly after the repair, the same failure occurred on the passenger side of the vehicle. The vehicle was taken to the dealer where it was diagnosed that there was corrosion on the passenger side. The vehicle was serviced per the federal safety agency campaign number: 11v244000 (steering, suspension) but the remedy failed to repair the vehicle. The contact stated that the frame continued to corrode after the recall repair. The contact stated that the recall repair did not adequately repair the failure with the excessive corrosion. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

Filed May 15, 2016 · Suspension · 194,000 miles · WA

Rear suspension bottoms out with 4 adults in vehicle.

Filed Nov 21, 2015 · Fuel system, Suspension · OK

Nothing have not happen but im noticed those things and looked up recalls and would like it fixed

Filed Jun 9, 2014 · Steering, Suspension · 163,577 miles · OH

My 13-year-old and severely rusted infiniti 4wd SUV has been recalled for corrosion problems at the driver-side strut tower. I will be towing it to the dealership for an inspection because I'm afraid to drive it. My car has a fist-sized hole through the fender well in the area described in the recall notice, so it is probably not repairable. But my car also has a rusted out and severely weakened unibody frame at another critical area that would certainly cause a loss of control and probably a crash when it is finally stressed to the breaking point. This area is on the front passenger-side where the mounting pad for the a-frame rear pivot point attaches to the frame. I have made the dealership aware of this and sent them some pictures, and they referred me to the manufacturer's customer service representative. He told me that the dealership may refuse to do the recall repair, after evaluating my car, unless I have the "other damage" (which would render the car unsafe) repaired prior to their inspection. If they don't do the recall repair, or determine that it is beyond repair (based entirely on the area affected by the recall), my car may be disqualified from the repurchase program remedy. I may be required to tow my car off of their lot to avoid storage fees. This seems like a manufacturer loophole, they have the right to refuse to do the recall because of other problems, and disqualify my car for a remedy? They have accepted responsibility for the lack of corrosion protection in one critical area, but not for others? What could I, as a car owner, have done to prevent this damage? I feel it's the manufacturer that is at fault. A $35,000 car should last longer than 13 years! So I am submitting this complaint in case others have had the same problem as I and to help force the manufacturer to take ownership of this serious manufacturing flaw and issue a recall.

Filed Dec 30, 2013 · Suspension · 84,000 miles · NY

Tl* the contact owns a 2001 infiniti qx4. The contact was driving approximately 20 MPH when a grinding noise from the front driver's side wheel was heard as the contact attempted a turn. The contact took the vehicle to an independent mechanic where the contact was informed that the driver's side strut was rusted and damaged. The contact informed the manufacturer of the defect but no remedy was offered. The vehicle was not repaired. The VIN was not available. The failure mileage was 84,000.

Filed May 17, 2012 · Suspension · IA

2001 infiniti qx4. Consumer states vehicle pulls hard to the left *tgw the dealer informed the consumer the left front strut tower had rusted out, and separating the strut from the frame. The consumer was informed the repair would cost several thousand dollars. The consumer junked the vehicle. The consumer is seeking reimbursement due to a manufacturer's defect, which resulted in a recall. *jb updated 06/19/12.

Questions about the 2001 Infiniti QX4 suspension

Does the 2001 Infiniti QX4 have suspension problems?

Owners have filed 12 complaints about the suspension of the 2001 Infiniti QX4, 16% of all its complaints.

At what mileage do 2001 Infiniti QX4 suspension problems start?

The typical (median) mileage in owner complaints is 163,577 miles.

Was there a recall on the 2001 Infiniti QX4 suspension?

Yes, 1 recall: 11V244000. Check your VIN to see if your car still needs the free repair.

What year does the Infiniti QX4 have bad suspension?

The Infiniti QX4 model years with the most suspension complaints are 1997 (20 complaints), 1999 (14 complaints) and 2002 (14 complaints).

Other 2001 Infiniti QX4 problems

Body 17Fuel system 6Steering 6Transmission 6Engine 4Wheels 4Brakes 3Acceleration 2Airbags 2Electrical 2Visibility 2Lights 1Tires 1

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