I’m reporting a serious safety issue with this Infiniti. Tonight while driving the engine just shut off. We fortunately were not in an accident, but easily could have been. What terrifies me is that this happened twice a few years ago. It was still under warranty so Infiniti inspected it and replaced the entire transmission. The warranty is expired, but this huge safety issue is still happening!
2015 Infiniti QX60 engine complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
I have noticed my car stutter a bit when I accelerate at a low speed. It happened infrequently but as time has gone on it has gotten much worse. When I brought to dealership they charged me $100 to put it on the computer to reprogram it, of which I thought was odd. It was told to me in order to get an accurate reading on this make and year this needed to be done. After driving another 1k miles, it would reveal the problem of which is a valve system issue in the engine that can lead to a faulty transmission. This is a known problem from the research I've done. It is known that the 2013, 2014 and some 2015(if manufactured in 2014) infiniti's have this issue!! The dealership now recommends me fixing the whole valve system. They will give me a discount but that this is on me as the consumer. This is not a wear and tear issue, it is a known defect that this model/year has and im very disappointed that I have to pay to fix something that has been an existing issue with this car and I'm not guaranteed that it will correct the problem even if I do fix it. As a huge company as infiniti I would think they would stand behind their cars especially when the value system is imperative to make the car work properly and could lead to transmission failure in the future!
Tl* the contact owns a 2015 infiniti qx60. While driving 20 MPH, the vehicle jerked violently. There were no warning indicators illuminated. The contact coasted the vehicle to the side of the road and powered off the engine. The vehicle was restarted, but the failure recurred. The vehicle was taken to riverside toyota (located at 131 us-411, rome, ga 30161, (706) 291-2886) where it was diagnosed, but a failure code could not be located. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 70,070.
Transmission is slipping
Tl* the contact owns a 2015 infiniti qx60. While driving approximately 40 MPH, the vehicle stalled. The contact had to turn off and restart the vehicle. The contact also stated that the failure previously occurred in december of 2018. The vehicle was taken to the dealer (pepe infiniti, 300 central ave, white plains, ny 10606) to be diagnosed, but they were not able to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 30,000.
There is a very loud sputtering from the engine when I am stopped. It seems as though the car is going to die. No check engine light appears. I tried revving the engine in neutral to see if that would resolve it, to no avail. I just had my state inspection performed at the dealer less than a week prior to event. No issues came up at that time.
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