Transmission failed. The car was shuddering for a while now. The term "shuddering" I learned after describing issue to dealer who told me that looks like a transmission issue. After paying $170 to get it checked, I was told that transmission has premature failure code and must be replaced. I was told that the car is under 60K mileage, but over time period of warranty period by 2 months. They gave me a quote of around $6,500 to replace transmission. My car is 2015 Infinit QX60, which is exactly the same as 2014 version (which has transmission recall). The problem apparently was not fixed for 2015 version, but the recall was only issues for 2013 and 2014. I contacted Initini, however they told me to contact their legal team. This issue should be put on recall.
2015 Infiniti QX60 transmission complaints
Page 2 of 2: complaints 11 to 23 of 23, newest first, as owners wrote them.
Shuddering, shaking & skipping while driving. It’s a nightmare. The car (QX60- 2015) can’t go over 20 miles without “jumping” on me. I am fearing for my safety. It’s only a bulletin by Infiniti and not a recall. This is unacceptable.
Vehicle has 73,000 miles. When driving and accelerating, the vehicle begins to shake, jerk and vibrate violently. This happens at both local and highway speeds. The frequency in which this occurs has increased significantly over the past week. The vehicle was taken to the nissan dealership. The dealership states that this is a "premature transmission failure" and is recommending a full replacement of the transmission at the customers expense. Nissan/infiniti is well aware of this issue, but is apparently taking no ownership in helping customers with resolving this premature transmission failure. The bulletin that the manufacture has issued needs to be escalated to a recall. An investigation into this matter is overdue as numerous customers have experienced this transmission failure.
We own this vehicle for almost three years, several time the transmission seems sluggish, shutter, and stop in high ways while it almost caused several accidents. I pulled it on side get it towed to dealership and was told the transmission failed and told to call infiniti consumer services, I did that but was told to bad we can't do anything, it seems that several owners have the same kind of issues, and the infiniti corporation knows about it. Here is the response I got from infiniti customer service. 12/29/2020 case # [xxx] VIN # [xxx] dear [xxx] , thank you for taking the time to contact infiniti and allowing us the opportunity to be of assistance. Please have your attorney send a letter of representation to the following address: infiniti client affairs p.o. Box 685003 franklin, tn 37068-5003 case #[xxx] has been updated to document this concern. Please feel free to send us an email or contact us directly at 1‑800‑662‑6200 (option 7) with any questions or comments. Here is some link with customer with the same issues https://www.truedelta.com/infiniti-qx60/transmission-problems-1224 https://youtu.be/lqfbkctqhyo information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
First off there is a safety bulletin already released. And I know 2 others who own this vehicle who have the exact same issues. It's time to actually take care of your clients and fox the drive train issue. Where when driving and turning especially at slow speeds there is a violent vibration that comes from the front of the vehicle. Please take care of your customers. The dealership originally told us this issue would be replaced under recall. Then said sorry it's just a bulletin now. But it will turn into a recall before the winter. And thai was last year. So we have waited over a year now and there is still no official infinity qx60 2015 recall.
The transmission was really bad on the freeway
Shuddering while driving p0776 code transmission skipping while driving stalling while driving
Transmissions feels like it is 'slipping' when driving slow around 20-25 MPH/1000-1500 rpms. Makes car shudder/shake like it's running out of gas. Took to infiniti delearship - they could not replicate the issue and get a code. Was told this was just how the CVT transmission feels. Reprogrammed transmission - car still does it. Getting worse. Around 58k miles on car.
4 days after completing scheduled maintenance at the infiniti dealership the vehicle exhibited difficulty accelerating and engaging in the gears while driving on the highway. If I had to slow down and then tried to accelerate, the car would not respond. I had to remove my foot from the gas pedal and reengage the accelerator to make the car pick up speed. I did reach my destination but upon arrival could not get the car to accelerate beyond 10-15 MPH. I had to have the car towed from tallahassee, fl. Back to tampa, fl. Infiniti dealership. I've just been informed the entire transmission must be replaced.
Same issue as 2014 infinit qx60 automatic transmission recall cut transmission is slipping. Vehicle only has 70,000
Just purchased on 3/10/19 infinity qx60 from car max with 25,727 miles at purchase and on 3/12 vehicle shutters and jerks vigorously at high and low speeds in motion on city street and while turning.
Tl* the contact owns a 2015 infiniti qx60. While driving 65 MPH with the accelerator pedal depressed, the vehicle began to jerk. There were no warning indicators illuminated. The contact stated that the failure occurred several times. The vehicle was towed to the dealer (bob moore infiniti, 13000 n kelley ave, oklahoma city, ok 73131, (405) 748-8000) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 52,800.
At approximately 40k miles, the dealer replaced the CVT because the car was "bucking" and created a code that the mechanics could see. That fixed the problem until a few thousand miles later; the car now jutters around 20-25mph on flat roads and very pronounced on inclines then produces a wobble throughout the car at speeds above 25mph. When I take my foot off the gas, the symptom stops. Both the service manager and transmission specialist took the car for a ride with me and experienced the symptoms. Dealer said that because it is not producing a code, there is nothing they can do. Asked that I drive it for a few more weeks to see if a code appears. Yesterday, I brought it back to the dealer with the same symptoms to check for a fault code; none were present. Dealer said there was nothing they could do without a code and suggested I contact infiniti consumer affairs. I did that and was told a regional representative will contact me in 24 hours. In about 3 hours, that time will have passed. I am concerned that the transmission issue will leave my wife and young kids stranded. We are due to leave tomorrow for a vacation 4 hours away; I will be renting an SUV for over $500 for the trip because of a lack of confidence with the vehicle.
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