We bought the car used at about 24,000 miles. No engine lights were on. After about a month of owning it smoke would come from the exhaust when started. Took it in to be look at and was told it was a fuel injector and it was replaced. No more issues for about 6 months when it suddenly lost power on the interstate at dawn barley made it to the side of the road without getting ran over. Had to have it towed to a shop where I was told it was a bad coil and they replaced it. Went to pick the car up and less than a mile down the road it lost power again. Took it down for Infiniti to look at it. They said it had previously had engine sludge and that the warranty was voided because of it. After online searches, this seems to be a regular occurrence for this year and model. They recommend a new Engine for $14,000. Now stuck with a vehicle that won’t run with a monthly payment I’m making on it.
2017 Infiniti QX60 engine complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
2017 infinit qx60. Consumer writes in regards to unintended acceleration. The consumer stated on occasion, the vehicle experienced hesitation when depressing the accelerator pedal from a stop.
While driving the car the engine suddenly stopped completely and we rolled the car to the side of the road. Had this happened on the highway a bit earlier it could have been a major accident as it was snowing heavily and there were snow plows and semis at high speeds. For the next 15 min the car would start and engine would stop on trying to accelerate. After raising the engine in reverse the car stayed on and we were able to come home. (I found across similar experiences from other Infiniti owners online.) Note : at a little over 70K mile the car had an issue where the acceleration suddenly dropped while driving. Dealer told us the engine was shot and we had to replace the engine. The new current engine also had some instances of erratic acceleration but dealer said no issue was found on diagnostics.
We bought the car used at 63,000 miles (approx.). At 65,000 (approx.) the engine will not crank. No engine lights were on. Infiniti will not acknowledge warranty due to engine sludge even though it has been maintained. After online searches, this seems to be a regular occurrence for this model and year.
I bought my QX60 2017 in April of 2021. fine til wk 2 experienced electrical issues liftgate stops going up or down randomly, hesitation in the acceleration when pulling into traffic (quite scary when you almost get rammed). concerns told to dealership stated I needed to change key fob battery. I already had and it was fine. They insisted I cchangeit so I did.. Not the issue. So I made an appt to have concerns checked.. ie transmission hesitation and electrical . I brought it in got a loaner. Many days later it was ready and I could pick it up they could find no issues they fixed nothing but the groan in the gas tank that's it. They said they couldn't duplicate it. So I reiterated to them to make sure that they understood that it was done at random and it's still being done at random months later. So I brought the car home and I've just been dealing with it not knowing what else to do cuz if they don't take the car and actually drive it like it's their own they probably won't experience it just driving around the parking lot. And even though they had it a week and could have done that I guess they didn't. Well then back in the end of August beginning of September my car wouldn't start I had to put the key fob next to the button in order to start it which I didn't figure out till later lots of electrical things were happening at that point added to what I already had so I brought it to them and they said it was the battery it was under warranty so they changed and explain that that should take care of all of my issues and if not bring it back in. So I've made another appointment for today and I'm bringing it back in because the hesitation is still there there's more electrical issues there's always been a Bluetooth electrical issue there's now rear camera, volume sometimes work sometimes blows your ears out, vibration in engine compartment, unlock door open door it sounds unlocking again repeatedly repeatedly and liftgate still
Tl* the contact owns a 2017 infiniti qx60. The contact stated while driving, the vehicle was getting excessive smog from the exhaust. The vehicle was taken to local dealer austin infiniti (8140 burnet rd, austin, tx 78757 (512) 220-0920) where it was diagnosed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of failure. The failure mileage was approximately 75,000.
Car was running well and did not have any issues then went to start and car would not start, headlights started flickering, warning lights came on and car wouldn't start. Was able to get it to start and drive home but power steering went out, could not accelerate on a hwy, lights continued to flicker. Was not switching gears. Once we got home turned the car off and have not been able to start it since. We had it towed to nissan dealership and they can't figure out what is wrong and it's been there for over three weeks. Nissan is saying we need a new $14,0000 engine. This is a three year old car with no problems, no indication of any issues and one day it just stops driving. Have researched this year, make and model and have heard this is a common problem. Infiniti has not done anything about it and says it's not their fault. Don't know where to go from here. This car needs to be recalled due to the numerous complaints about the same issue,
Two times in the last three months our car's engine has stopped while the car was in motion.
The engine shut down while driving. There where no warning lights. We where told that the car had a faulty ABS sensor and that caused the car to go into "failsafe" mode. This is the second time this had happened in 10 months.
Car failed to accelerate on a major highway (thruway)!! Virtually no warning at all - only ped indicator light flashed on/off. Very lucky to be alive ( myself and 2 kids) . Was able to pull to side of road , into rest /truck stop.area- battery light (red) illuminated . Called service dept at local dealership - described issue .. Now car is turned off - started car again ' engine turns over - shift to d to drive - car doesn't move. Infinity , service (lack of ) dept , roadside assistance , consumer affairs .... Useless . Left stranded for over 8 hrs . Police finally came to my assistance .. This is a transmission problem , defect - nissan & infinity are aware of CVT issue - this is criminal . I was put in a potentially fatal situation with 2 kids . Many complaints on file . The 2017 qx60 needs to be recalled . Do not trust this vehicle .. Quite sure lawsuits have already been filed . Shame on infinity for selling these cars . Hopefully , a recall will take place before people are killed . Inconceivable!!!!! I was lucky. Case file number available if necessary.
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