2019 Infiniti QX60: backup camera failure

Filed Oct 31, 2026 · Driver assistance, Electrical · IL

The backup camera image intermittently goes blank. The failure occurs randomly; the only way to restore the image is to turn the vehicle off and restart it. When the camera is blank, the driver has no rear-view image when shifting into Reverse, which is a collision risk to pedestrians, including children, behind the vehicle. I reported this condition to the servicing Infiniti dealership multiple times over the years, and at one point the changed the camera, but most recently in 2026 when the vehicle was tested and the failure was documented as "could not replicate," and I was instructed to return if it happened again. The fault continues to occur. The same failure pattern was documented on both March and October 2026 visits. the federal safety agency Campaign 19V‑654 / Infiniti R1911 recalled 2018-2019 QX60 vehicles for rear-view camera image failures. My vehicle's camera blanks completely and intermittently and is repaired only by a full power cycle, a different failure mode on the same safety-critical component. The condition has been reported during the warranty term and was never truly repaired.

Filed Jul 3, 2026 · Driver assistance · NJ

My backup camera is hard to see when I’m backing up at night.

Filed Jul 11, 2024 · Driver assistance · 20,000 miles · NJ

The contact owns a 2019 Infiniti QX60. The contact stated that while reversing, the back-up camera malfunctioned and a black screen appeared, causing a visibility hazard for the driver. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 19V654000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 20,000.

Filed Mar 12, 2020 · Driver assistance · 4,000 miles · CA · crash

Tl* the contact owns a 2019 infiniti qx60. The contact stated while reversing out of a parking garage there was vehicle behind them, however, the reverse camera did not show the vehicle was nearby, nor, did the vehicle's alarm system indicated a vehicle was nearby. The contact ended up hitting the vehicle behind them on the left bumper area with the rear of their vehicle. The contact's vehicle was not towed. The contact did not receive any injuries, nor, did the person in the other vehicle. No medical attention was needed. A police report was not filed. The contact stated their vehicle received damage to the rear of the vehicle. The vehicle had not been repaired as of yet. The contact received notification of the federal safety agency campaign number: 19v654000 (back over prevention), however, the vehicle had not been repaired for the recall. The manufacturer was not made aware of the issue. The approximate failure mileage was 4,000.

Filed Nov 26, 2019 · Driver assistance · 450 miles · KY

Tl* the contact owns a 2019 infiniti qx60. While the contact was backing out of his driveway, there was a blindspot on the back up camera and he backed into another vehicle. There were no injuries. The contact stated that he recently received a recall notice for the federal safety agency campaign number: 19v654000 (back over prevention). The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 450.