Cracks developing on all 19 units, International HV613 chassis, 2020 model year. The seat bases for both driver and passenger sides in the cabin are the National Seating model Capitan or # 2000 type seats which are developing cracks starting at the front of the junction of seat base with its base plate, and then extending back ward on one side or at times both side of the base. Base plate is only 14 gauge steel, and is stitch-welded in 12 inches total length (out of 28" perimeter of the base), and only on the inside part. Also, another 10" inches of this perimeter is left open for a tongue and groove style of fitting of the base inside the base plate which has substantially reduced the strenght of the seat at its base.
The worst 2020 International HV problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Seats1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Seats1
Recalls 9
Electrical system: body control module/bcm
- What is wrong
- Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2019-2021 International RH, 2019-2022 International MV, and 2022 International HX vehicles. A software error in the Body Control Module (BCM) may allow the vehicle to overcome the park brake during power-take-off (PTO) operation.
- Risk
- A parking brake that does not hold can allow the vehicle to move unexpectedly and increase the risk of a crash or injury.
- Remedy
- Dealers will update the BCM software, free of charge. Owner notification letters are expected to be mailed April 24, 2023. Owners may contact Navistar's customer service at 1‑800‑448‑7825. Navistar's number for this recall is 23503.
Recall number 23V119000 · Recall details
Engine
- What is wrong
- Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2018-2020 International HX, 2018-2021 International LT and International RH vehicles. The connecting rod wrist pin may crack, resulting in connecting rod failure.
- Risk
- Connecting rod failure can cause an engine shutdown, increasing the risk of a crash.
- Remedy
- Dealers will install new knock detection software to warn the driver prior to engine connecting rod failure, and replace connecting rods as necessary, free of charge. Owner notification letters were mailed February 24, 2023. Owners may contact Navistar's customer service at 1‑800‑448‑7825. Navistar's number for this recall is 22518.
Recall number 22V691000 · Recall details
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, International DuraStar, 2019-2021 International HV, International MV, and IC Bus RE Commercial Bus vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 21, 2021. Owners may contact Navistar customer service at 1‑800‑448‑7825.
Recall number 21V366000 · Recall details
Engine and engine cooling: engine: engine control module (ecu/ECM): software
- What is wrong
- Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.
- Risk
- Unexpected Vehicle movement can increase the risk of a crash or injury.
- Remedy
- Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1‑800‑448‑7825. Navistar's number for this recall is 20510.
Recall number 20V810000 · Recall details
Fuel system, diesel: pre-heater
- What is wrong
- Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
- Risk
- A fire increases the risk of injury. An engine stall can increase the risk of a crash.
- Remedy
- Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1‑800‑286‑6467.
Recall number 20V219000 · Recall details
Service brakes, air: supply: quick release valve
- What is wrong
- Navistar, Inc. (Navistar) is recalling certain 2020 International HV 6X4 vehicles. The vehicles were built with a non-Quick Release Modulator Valve (NQRMV) instead of a Quick Release Modulator Valve (QRMV), which may affect the brake release time. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
- Risk
- A longer time required to exhaust the brake chambers could increase the risk of a brake or tire fire.
- Remedy
- Navistar will notify owners, and dealers will replace the NQRMV with a QRMV, free of charge. The recall began January 9, 2020. Owners may contact Navistar customer service at 1‑800‑448‑7825. Navistar's number for this recall is 19519.
Recall number 19V838000 · Recall details
Engine
- What is wrong
- Navistar, Inc. (Navistar) is recalling certain 2019-2020 International MV and HV, 2018-2020 Workstar, and 2018-2019 Durastar vehicles equipped with feature codes 12VXT and 12VXU. With the parking brake applied and the automatic transmission in the 'Drive' or 'Reverse' position, when the stationary PTO switch is engaged by the operator, the engine RPM will ramp up and may overcome the parking brake's ability to hold the vehicle.
- Risk
- Unintended vehicle movement increases the risk of a crash.
- Remedy
- Navistar will notify owners, and dealers will update the Engine Control Module to enable the PTO neutral interlock, free of charge. The recall began January 16, 2020. Owners may contact Navistar customer service at 1‑800‑448‑7825. Navistar's number for this recall is 19518.
Recall number 19V841000 · Recall details
Wheels: hub
- What is wrong
- Navistar, Inc. (Navistar) is recalling certain 2020 International HV Severe Service Diesel Trucks. The steer axle hubs may be insufficiently lubricated or not lubricated at all, which may result in wheel bearing damage.
- Risk
- Lack of lubrication may result in a wheel separating from the front axle spindle, increasing the risk of crash.
- Remedy
- Navistar has notified owners, and dealers will inspect the steer axle wheel hubs for the proper fluid level and repair any damaged components, free of charge. The recall began June 14, 2019. Owners may contact Navistar customer service at 1‑800‑448‑7825. Navistar's number for this recall is 19509.
Recall number 19V422000 · Recall details
Fuel system, diesel: pre-heater
- What is wrong
- Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
- Risk
- A fire increases the risk of injury. An engine stall can increase the risk of crash.
- Remedy
- Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1‑800‑286‑6467 or Navistar customer service at 1‑800‑448‑7825.
Recall number 19V216000 · Recall details
Technical service bulletins for the 2020 International HV 192
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This article provides service part information for replacing a cracked gauge cluster lens
- Effective January 1, 2008 , engines built for vehicles registered in California or a CARB (Air Resources...
- This article provides guidance to dealership personnel, Technical Services personnel, Dealer Service...
- This article only applies to Models w/ 0016UZL Built Between 06/23/2014 – 05/11/2020 OR Models w/ 0016UZL...
- This document will guide the user through the changes of the dielectric grease/coatings used in certain...
- Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may
- This document is to inform dealers, customers, and body builders/TEMs of a known BCM software issue with...
- New CARB Idle Reduction Change Request
- This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files
- This document provides guidance for assessing the feasibility of implementing a customer-requested change...
What 2020 International HV owners say
Most recent owner complaints, unedited.
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Questions about the 2020 International HV
Is the 2020 International HV reliable?
Owners have filed 1 complaint about the 2020 International HV, close to a typical HV model year.
What is the most common problem with the 2020 International HV?
Seats, with 1 complaint.
How many recalls does the 2020 International HV have?
9 recalls, covering electrical system, engine and fuel system, diesel.
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