The worst 2020 International HX problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 3
Structure: body
- What is wrong
- Navistar, Inc. (Navistar) is recalling certain 2020-2024 International HX vehicles. The grille surround may corrode and detach from the truck.
- Risk
- A detached grille surround can fall to the roadway and become a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will replace the grille surround, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Navistar's customer service at 1‑800‑448‑7825. Navistar's number for this recall is 23507.
Recall number 23V170000 · Recall details
Engine
- What is wrong
- Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2018-2020 International HX, 2018-2021 International LT and International RH vehicles. The connecting rod wrist pin may crack, resulting in connecting rod failure.
- Risk
- Connecting rod failure can cause an engine shutdown, increasing the risk of a crash.
- Remedy
- Dealers will install new knock detection software to warn the driver prior to engine connecting rod failure, and replace connecting rods as necessary, free of charge. Owner notification letters were mailed February 24, 2023. Owners may contact Navistar's customer service at 1‑800‑448‑7825. Navistar's number for this recall is 22518.
Recall number 22V691000 · Recall details
Suspension: multiple axle
- What is wrong
- Navistar, Inc. (Navistar) is recall certain 2020-2021 International HX vehicles equipped with SL2065 steerable lift axle suspension systems with a 20,000lb capacity. The lower rear pivot cap screws that connect the trailing arm to the steerable auxiliary lift axle that may not be long enough to sufficiently engage the locking feature of the corresponding nuts.
- Risk
- The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
- Remedy
- Navistar will notify owners, and dealers will replace all of the lower rear pivot cap screws and associated nuts and washers, free of charge. The recall began October 8, 2020. Owners may contact Navistar customer service at 1‑800‑448‑7825. Navistar's number for this recall is 20507.
Recall number 20V494000 · Recall details
Technical service bulletins for the 2020 International HX 139
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Effective January 1, 2008 , engines built for vehicles registered in California or a CARB (Air Resources...
- This article provides guidance to dealership personnel, Technical Services personnel, Dealer Service...
- This article only applies to Models w/ 0016UZL Built Between 06/23/2014 – 05/11/2020 OR Models w/ 0016UZL...
- This document will guide the user through the changes of the dielectric grease/coatings used in certain...
- Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may
- This document is to inform dealers, customers, and body builders/TEMs of a known BCM software issue with...
- New CARB Idle Reduction Change Request
- This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files
- This document provides guidance for assessing the feasibility of implementing a customer-requested change...
- Engine replacements for all International engines will need to follow this procedure.
Compare the 2020 International HX
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Questions about the 2020 International HX
Is the 2020 International HX reliable?
Owners have filed 0 complaints about the 2020 International HX.
What is the most common problem with the 2020 International HX?
There are not enough complaints to tell.
How many recalls does the 2020 International HX have?
3 recalls, covering structure, engine and suspension.
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