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2011 International Workstar problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
8
Service bulletins
340

The worst 2011 International Workstar problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Problems by type

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Recalls 8

Electrical system: wiringReported June 22, 2015 · 29,182 vehicles affected
What is wrong
Navistar, Inc. (Navistar) is recalling certain model year 2010-2014 International Durastar trucks manufactured May 13, 2009, to June 24, 2013, 2011-2012 International Workstar trucks manufactured November 30, 2010, to September 26, 2011, and 2010-2014 IC Bus HC transit buses manufactured November 19, 2009, to April 24, 2013. The affected vehicles may have an improperly routed engine grid heater power feed cable which can result in the cable contacting the metal edge on the cab.
Risk
If the cable contacts the metal edge of the cab, it may cause an electrical short, increasing the risk of a fire.
Remedy
Navistar will notify owners, and dealers will secure the power feed cable so that it cannot contact the cab, free of charge. The recall began on August 3, 2015. Owners may contact Navistar customer service at 1‑800‑448‑7825. Navistar's number for this recall is 15514.

Recall number 15V394000 · Recall details

Visibility: defroster/defogger/HVAC system: fan/motorReported April 22, 2015 · 82,736 vehicles affected
What is wrong
Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which is used to control the blower speed. The overvoltage condition could result in the overheating and failure of the LPM.
Risk
If the LPM overheats and fails, there is an increased risk of a fire.
Remedy
Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer service at 1‑800‑448‑7825. Navistar's number for this recall is 15509.

Recall number 15V241000 · Recall details

VisibilityReported April 17, 2013 · 14,720 vehicles affected
What is wrong
Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun shades. The sun shade may not be properly secured to the cab roof panel which may result in partial or full separation of the sun shade from the roof panel.
Risk
If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
Remedy
Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1‑800‑448‑7825. Navistar's campaign number is 13505.

Recall number 13V146000 · Recall details

Electrical system: alternator/generator/regulatorReported May 2, 2012 · 19,264 vehicles affected
What is wrong
Navistar is recalling certain model year 2010 through 2013 paystar, workstar, transtar, and prostar, and model year 2012 and 2013 lonestar commercial trucks manufactured from june 1, 2009, through april 4, 2012, equipped with a maxxforce 11 or 13 engine (feature code 12uxj or 12uxh) and with bosch alternator feature codes 08ggn, 08ggr, 08ghg, or 08ghh. The alternator cable may rub on the high pressure power steering hose, possibly chafing its insulation and causing an electrical short.
Risk
An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.
Remedy
Navistar will install a standoff bracket and improve harness routing to better route the alternator wires away from the power steering hose. The safety recall began on july 16, 2012. Owners may contact navistar at 1‑800‑448‑7825.

Recall number 12V196000 · Recall details

Service brakes, air: supply: check valveReported February 13, 2012 · 17,867 vehicles affected
What is wrong
Navistar is recalling certain model year 2012-2013 ic bus ce-c, hc, and international 9400 and certain model year 2011 through 2013 international durastar, paystar, workstar, transtar, lonestar, prostar, 9200, and 9800, and certain model year 2013 international 9900, vehicles, manufactured from december 2, 2010, through january 26, 2012, and equipped with bendix atr-6 traction relay valves. In extremely cold conditions, these bendix relay valves may potentially develop internal leakage. Internal leakage can lead to air pressure being delivered to affected primary or secondary brakes causing continuous brake application.
Risk
Unexpected continuous brake application can cause the brakes to overheat and lead to a fire. Unexpected continuous brake application can cause the driver to lose control of the vehicle, increasing the risk of a crash. Also, the brakes may be applied without illuminating the brake lights, failing to give proper warning to other drivers.
Remedy
Navistar will notify owners, and dealers will provide a temporary repair until bendix develops a permanent remedy. This service will be performed free of charge. The safety recall began on april 10, 2012. Owners may contact navistar at 1‑800‑448‑7825.

Recall number 12V052000 · Recall details

Electrical system: alternator/generator/regulatorReported August 17, 2011 · 5,663 vehicles affected
What is wrong
Navistar is recalling certain model year 2010-2012 paystar, workstar, transtar, and prostar commercial trucks manufactured from june 1, 2009, through may 31, 2011, equipped with a maxxforce 11 or 13 engine (feature code 12uxj or 12uxh) and with alternator feature code 08ggn, 08ggr, 08 ghg, or 08ghh. The alternator cable may rub on the high pressure power steering hose, possibly chafing its insulation and causing an electrical short.
Risk
An electrical short may cause a vehicle fire possibly resulting in property damage, personal injury, or death.
Remedy
Navistar will install a bracket to route the wires away from the power steering hose. Navistar did not provide an expected start date for the recall, but an interim notice will be mailed to owners if parts will not be available until after october 14, 2011. Owners may contact navistar at 1‑800‑448‑7825. This recall campaign has been superseded by 12v‑196.

Recall number 11V426000 · Recall details

Service brakes, air: antilock: control unit/moduleReported April 19, 2011 · 2,543 vehicles affected
What is wrong
Navistar is recall certain model year 2011 and 2012 international durastar, paystar, workstar, transtar, lonestar and prostar commercial trucks manufactured from november 5, 2010, through march 10, 2011, for failing to comply with federal motor vehicle safety standard no. 121, "air brake systems (ABS)." the trailer ABS fault indicator lamp in the instrument cluster will not illuminate due to a programming or hardware issue with the brake system electronic control unit.
Risk
An inoperable trailer ABS fault indicator may prevent the driver from being aware of a trailer ABS fault condition thereby possibly increasing the risk of a crash potentially resulting in property damage, personal injury, or death.
Remedy
Navistar will notify owners. Dealers will reprogram or replace the brake system electronic control unit free of charge. The safety recall began on may 12, 2011. Owners may contact navistar at 1‑800‑448‑7825.

Recall number 11V252000 · Recall details

Service brakes, air: slack adjusters: automaticReported March 14, 2011 · 33 vehicles affected
What is wrong
Navistar is recall certain model year 2011 and 2012 international durastar and workstar commercial trucks manufactured from october 19, 2010, and february 3, 2011, equipped with gunite automatic slack adjusters. Due to an incomplete "knitting" of the iron at the time of casting, inadequate structural integrity of the slack adjuster housing can occur, which could cause the housing to break at the handle under normal operating loads.
Risk
If the slack adjuster housing were to break, the wheel brake to which the slack adjuster is attached would no longer function, reducing braking capacity and, in some cases, causing the vehicle to pull to one side. Reduced braking performance and/or loss of steering control increases the risk of a crash.
Remedy
Navistar will notify owners and dealers will replace the subject slack adjusters free of charge. The safety recall is expected to begin on or about april 1, 2011. Owners may contact navistar at 1‑800‑448‑7825.

Recall number 11V167000 · Recall details

See all 8 recalls for the 2011 International Workstar

Technical service bulletins for the 2011 International Workstar 340

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 340 bulletins for the 2011 International Workstar

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How many recalls does the 2011 International Workstar have?

8 recalls, covering electrical system, visibility and service brakes, air.

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