2023 Jaguar I-Pace technical service bulletins
123 technical service bulletins and manufacturer communications cover the 2023 Jaguar I-Pace.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Interference from external WiFi sources could disrupt wireless CarPlay or Android Auto connection
- TCU Activation Failure And InControl App Inoperative After Software Update
- Lane Keep Assist Malfunction
- New Steering Wheel
- Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
- Unable to select Navigation when pressing the navigation Tile on the Touchscreen.
- Software Over The Air (SOTA) updates are failing to complete
- Software Over The Air (SOTA) updates are failing to complete.
- Software Over The Air (SOTA) updates are failing to complete
- Wireless Charger
- There are several scenarios where the key may be set to a deactivated state.
- Incontrol remote app wake up timer
- While driving with satellite maps, sometimes image doesn't load fully and then comes back
- Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
- Pivi wireless carplay / android auto connectivity
- Pivi
- Body / hmi CAN functions reset every 8-10 minutes
- Passive entry intermittent operation
- Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
- Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air...
- High Voltage Coolant Heater (HVCH) unit may fail
- Passive Entry doesn't respond intermittently to access car
- Software Updates
- The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a...
- Clear SOTA Persistency
- Grid lines are no longer showing in the reverse camera image after a software update to IPMB camera module.
- A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA)...
- Leaking windshield that caused the water ingress on the electrical component.
- Near field sensing module wired updates
- Vehicles are unable to complete software updates through Software Over The Air (SOTA) and require a...
- A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are...
- There have been several FRED submissions for a customer allegation of a rear brake warning being...
- There have been several FRED submissions for a customer allegation of a brake noise concern.
- There have been several FRED submissions for a customer allegation of brake judder/vibration.
- Pivi satellite radio chanel display fault
- PIVI satellite radio favorites screen displays an incorrect channel.
- These vehicles have now been stopped from further SOTA attempts and require a wired intervention
- High Voltage Coolant Heater
- Front / Rear Door Latch
- The instrument panel may display an amber High Voltage (HV) system warning message & a Malfunction...
- Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their...
- A customer may report that the windshield wipers stop up on the windshield when turned off.
- Front/Rear Door Latch – Silicon Contamination Causing Doors To Not Operate As Expected
- Enhancements to Apple CarPlay, Android Auto, ADAS, Steering
- Improvements to SOTA (Software Over The Air) capability.
- Enhancements to Apple AutoPlay, Android Auto, ADAS, Steering
- Radio presets clear after ignition cycle
- Customer may report an active SOTA campaign which fails to complete download or install
- Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control,...
- DTC repair
- Startup battery keeps draining / Vehicle will not start
- No Power Steering Assistance at Start of Drive Cycle – ADAS Warning
- Customer states the weather app is no longer available
- The headlamps not fully functioning properly after module replacement.
- There is moisture inside the headlamp lens
- Weather and Park & Pay Apps disappear after PIVI update
- Battery low warning displayed on instrument cluster and/or no-start
- Loss of GPS location and clock time
- The wiper blades streak, smear, judder or squeak during operation
- The sunglass holder won’t open or does not operate correctly
- Driving Assistance and Vehicle Dynamics updates
- Pivi
- Front And Rear Electric Drive Unit Oil Leak
- Front interior courtesy light – non-illumination
- Gearbox fault detected displayed on instrument panel
- A concern has been identified where certain vehicles are failing to complete existing Software Over The...
- The E-Call light is not active after completing the Pre-Delivery inspection
- Pivi ip 36 , becm os 4.0.0
- Battery low warning displayed on instrument cluster and/or no-start.
- Vehicle Will Not Charge
- Redeveloped profiles
- Software updates
- Pivi IP36 , becm os 4.0.0 – improved / changed features
- A customer may report that the front or rear door latch does not operate as expected.
- JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control...
- A customer may report that there is a clicking type noise coming from the front seat base while driving.
- Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
- Customer reports of 12V battery issues
- HV Battery Cell Contamination
- PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is...
- BEV cooling circuit expansion tank level low or HV battery warning message displayed.
- Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav,...
- Vehicle Not Charging When Connected To A Direct Current Charger
- Air Conditioning (A/C) Inoperative
- Unable to Charge Vehicle
- Surround camera, 360 Park aid features are not operating
- Click Noise On Full Left
- Chassis Control Module (CHCM) Suspension Warning on Cluster
- Near field sensing feature degradation
- No communication with impa via topix cloud
- Telematics – Unable to activate during PDI
- USB stick not recognized when inserted into the Front Portable Media Interface Panel
- Pivi –
- A customer may report that the air conditioning system does not blow cool/cold air.
- Pivi loss of GPS location and clock time
- High voltage coolant heater internal failure
- Chassis control module (CHCM) suspension warning on cluster
- USB stick not recognized
- Air Conditioning Inoperative
- Sota campaign
- Pivi pro USB inoperative
- USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
- Attachment.
- Mongoose Update.
- Image.
- DVD software update
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