While driving the engine light came on and white smoke came out from under the hood of the vehicle. The smell of engine coolant was inside the vehicle. The vehicle was brought to the dealership where they diagnosed a water pump failure. From information we gathered, this is a common issue for this vehicle which the manufacturer is aware and has done may replacements with a redesigned part. The poor design and quality of this part causes catastrophic engine failure. While jaguar north america has released several technical service bulletins of this issue, they have failed to address the issue on all affected vehicles. Date: 06-01-2013 tsb#tt002-13 keeping the cooling system free of debris and corrosion to prevent premature water pump failure date: dec 2012 tsb#jtb00278 cooling system - water pump leak http://www.cbc.ca/news/canada/bmw-s-mini-coopers-labelled-junk-as-owner-hit-with-10k-engine-repairs-1.2948855
2010 Jaguar XF engine complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
Tl* the contact owns a 2010 jaguar xf. The vehicle was taken to the dealer to be repaired according to the federal safety agency campaign number: 12v521000 (fuel system, gasoline). Once the contact arrived at the dealer, he was informed that the repair had already been completed. The contact was experiencing the same failures listed in the recall. While inside the vehicle, the contact would smell a fuel odor and noticed fuel leaking from the vehicle onto the driveway. While driving approximately 55 MPH, the engine seized. The vehicle was able to be restarted. The failure recurred numerous times. The manufacturer was not made aware of the failures. The failure mileage was 67,543.
Tl* the contact owns a 2010 jaguar xf. The contact stated that the vehicle stalled numerous times while driving at any speed. The lights on the instrumental panel illuminated prior to the vehicle stalling. The vehicle was taken to the dealer numerous times for the failure where the dealer performed a diagnostic that located the failure at the fuel system. The dealer also test drove the vehicle, but was unable to duplicate the failure. The dealer replaced the fuel lines and the fuel hose, but the failure was not corrected. The vehicle continued to stall when driving at any speed. The vehicle was not further repaired. The VIN was not available. The failure mileage was 30,000 and the current mileage was 39,562.
Engine stalls, then check engine light appears. Soon after I brought my 2010 jaguar xf maybe 45 days later the check engine light came on. I took it to the dealer all they did was cleared the light. Two months later it would not start after trying several times. I called the dealer who was no help. A few hours later it just started. Every few months a have engine trouble either it rides rough, stalls or doesn't start. Something need to be done asap this is very dangerous.
Tl* the contact owns a 2010 jaguar xf. While traveling at 50 MPH, the vehicle stalled without warning. The vehicle was taken to the dealer where the contact was awaiting a diagnosis of the failure. The current and failure mileages were 9,000.
2010 jaguar xfr. Consumer states engine malfunction *tgw the consumer stated his wife was driving 70 MPH on the interstate when the engine suddenly quit running. The consumers wife managed to maneuver the vehicle to a narrow strip between the outer left edge of the fast lane and guard rail. The vehicle would not restart; and the dashboard display said engine malfunction. Prior to the incident, the consumer took the vehicle to the dealer because the low level fuel light was always illuminating just after a few miles of driving; even with a full tank of gas. As soon as the vehicle was returned to the consumer and he started the engine, the low level fuel light illuminated again. The consumer was then informed a new gas tank would have to be ordered because the sensor in the gas tank was obviously defective. The dealer installed a new gas tank and the light never came back on.
2010 jaguar xkr (note that your form later only allows an xf to be clicked in order to proceed so I did that). On 2-21-10 car 1/2 full of gas. Started car and drove two blocks when suddenly the engine shutoff and amber engine symbol ("engine malfunction") light came on. Able to move steering wheel a little (no power steering) and coasted to stop--doing about 30 miles per hour when the engine suddenly and without warning shut off. Waited a couple of minutes and tried to start and would not restart. Tried to start again a minute later and was able to start and drove back to home where car was then towed to dealership. Austin jag dealership said they found low fuel pressure code, but when pressure tested they found nothing and couldn't replicate. Then towed to houston jaguar dealership where purchased from and they said they couldn't find anything wrong and could not replicate so said nothing to repair. Occurrence in austin, tx (houston garaged). Previously, two weeks before, smelled gas in car when filled up (again dealership couldn't smell or find a problem).
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