The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the dashboard, where the passenger’s side air bag was located. The air bag warning light was illuminated. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the failure recurred several times and the vehicle was towed to the residence on each occasion. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to the federal safety agency Campaign Numbers: 16V373000 (Air Bags) and 12V521000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
2011 Jaguar XF airbags problems
23 complaints (28% of all complaints for this car). Typical mileage when it fails: 16,000. 1 crash reported.
- owner complaints
- 23
- of this car's complaints
- 28%
- typical mileage
- 16,000
- crashes
- 1
- recalls
- 3
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Jaguar XF airbags problems in other years
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2014-2015 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is also recalling certain 2011-2015 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Unless included in Zone A and Zone B above, Jaguar is also recalling certain 2010-2015 Jaguar XF vehicles, originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began June 27, 2018. Owners may contact 1‑800‑452‑4827. Jaguar's number for this recall is J072.
Recall number 18V010000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009-2011 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. Vehicles not originally sold or ever registered in these states are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Jaguar will notify owners, and dealers will replace the passenger frontal air bag assemblies, free of charge. The recall began March 2017. Owners may contact Jaguar Land Rover customer service at 1‑800‑452‑4827. Jaguar's number of this recall is J069.
Recall number 16V373000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009, 2011, 2012 and 2015 XF vehicles manufactured February 6, 2008 to October 20, 2014. In the affected vehicles, the driver frontal air bags may be missing a chemical enhancer required for the second stage deployment, resulting in the second stage deploying improperly in certain crashes.
- Risk
- An air bag that inflates improperly increases the risk of injury.
- Remedy
- Jaguar will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began on May 5, 2016. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's number for this recall is J065.
Recall number 16V229000 · Recall details
What 2011 Jaguar XF owners say
Most recent owner complaints, unedited.
One day, while driving, a vehicle defect caused the driver-side airbag of my mom's 2011 jaguar xf to deploy, while the vehicle was in motion. There was no collision that prompted this explosion. A design fault of this magnitude caused the driver to lose control of the car. Luckily, a crash was avoided. This is a serious safety issue. Immediately, my mom took the car to the dealership. After running codes and speaking with a representative at the dealership, my mom was instructed to pay for this fault manufactured into her car. Further, no investigation was completed to determine if this deployment was a one-time occurrence or a fault in multiple cars. Jaguar has a legal and moral obligation of ensuring the safety of their customers.
Takata recall. The front passenger airbag needs to be replaced asap due to potential for the module inflator housing to explode and deploy abnormally in the event of a crash resulting in sharp metal fragments striking the passengers. The jaguar dealership advised they do not have stock of the necessary components to repair my vehicle. Parts are not expected to be available until 3/31/2019 which is over a year from now and that is unacceptable! Where can I go to have it fixed immediately?
Takata recall - I am filing this complaint due to the poor handling of this recall by jaguar corporate. On 7/29/16 we received a letter regarding the recall, and informed that they would be following up with a 2nd letter and instructions. On 12/6/16, no letter received, I called and s/w "kadar" in the corporate call center, and was told a letter would be received by "q4 2016". No letter received by 1/12/17, and I called and spoke with "kadar" again - and she offered me a "like for life" replacement - which meant replacing the faulty airbag with another faulty (but newer) airbag - takata supplier has not given them a date on when this will be available. I didn't hear anything back again. On 10/2/17, we reached out to jaguar to find out the status. We were told that the airbags shipped to the dealers over 2 months ago, and ready to replace. I am frustrated with the poor communication on this. If we had not reached out today on this, we would have never known that the airbags were available for replacement. No one at the jaguar corporate office seemed to concerned with this when I complained today. I just wanted to file an official complaint on the lack of communication and very poor handling of this situation by jaguar. Thank god no one was hurt due to the delayed response by jaguar.
Tl* takata recall. The contact owns a 2011 jaguar xf. The contact received notification of the federal safety agency campaign number: 16v373000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted at 800‑452‑4827 and waited for nearly 15 minutes but there was not response. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 jaguar xf. The contact received a recall notification for the federal safety agency campaign number: 16v373000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and could not confirm when the parts would be available. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Takata recall received the recall notice on 7/29/16. Have inquired 4 times about the recall and having may airbag replaced and have been told jaguar has not released the parts yet to perform the replacement recall.
Tl* the contact owns a 2011 jaguar xf. The contact received notification of the federal safety agency campaign number: 16v373000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect. Updated 08/30/17*lj
Tl* the contact owns a 2011 jaguar xf. The contact received notification of the federal safety agency campaign number: 16v373000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The airbag was replaced 10feb17 at jaguar land rover portland oregon. The old airbag serial number nw00100750083 was replaced with new airbag nw000161970080. It still shows that it was not done on your website.could you please update the website..
Questions about the 2011 Jaguar XF airbags
Does the 2011 Jaguar XF have airbags problems?
Owners have filed 23 complaints about the airbags of the 2011 Jaguar XF, 28% of all its complaints.
At what mileage do 2011 Jaguar XF airbags problems start?
The typical (median) mileage in owner complaints is 16,000 miles.
Was there a recall on the 2011 Jaguar XF airbags?
Yes, 3 recalls: 18V010000, 16V373000, 16V229000. Check your VIN to see if your car still needs the free repair.
What year does the Jaguar XF have bad airbags?
The Jaguar XF model years with the most airbags complaints are 2011 (23 complaints), 2009 (20 complaints) and 2010 (13 complaints).
Other 2011 Jaguar XF problems
Fuel system 35Engine 12Brakes 5Acceleration 4Electrical 4Seat belts 2Body 1Driver assistance 1Suspension 1Tires 1Transmission 1
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