The contact owns a 2012 Jaguar XF. The contact stated that while the vehicle was parked, there was gas leaking from the vehicle. The contact associated the failure with the federal safety agency Campaign Number: 12V521000 (Fuel System, Gasoline); however, the VIN was not included. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.
2012 Jaguar XF fuel system problems
15 complaints (39% of all complaints for this car). Typical mileage when it fails: 66,000. 1 crash reported.
- owner complaints
- 15
- of this car's complaints
- 39%
- typical mileage
- 66,000
- crashes
- 1
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Jaguar XF fuel system problems in other years
Specific symptoms reported on the 2012 Jaguar XF fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Fuel system, gasoline: storage: tank assembly
- What is wrong
- Jaguar is recalling certain model year 2010-2012 XF vehicles equipped with a 5.0L gasoline engine. The affected vehicles may have a fuel tank fuel outlet flange that may crack.
- Risk
- The cracked flange may result in fuel leakage onto the ground. This leaking fuel, in the presence of an ignition source, may result in a vehicle fire.
- Remedy
- Jaguar will notify owners, and dealers will replace the affected fuel tank fuel outlet flanges, free of charge. The recall began on December 20, 2012. Owners may contact Jaguar at 1‑800‑452‑4827.
Recall number 12V521000 · Recall details
Related investigations
Fuel Tank Flange Leak
In October 2012, Jaguar Land Rover LLC (JLR) submitted a Defect Information Report (DIR) to the federal safety agency describing a defect condition that could result in pressurized fuel leaks around the fuel supply line connection on the upper surface of the fuel tank assemblies of approximately 4,152 model year (MY) 2010 Jaguar XF vehicles equipped with 5.0L engines and manufactured between April 2009 and January 2010 (Recall 12V‑521). The DIR indicated that the fuel system operating pressures of 5.0L gasoline engine XF vehicles may exceed the design specification under certain conditions, which may result in cracks in the fuel tank outlet flange. In January 2010, JLR changed the design of the tank outlet flange from the original version with no internal ribs, part number 9X23-9A309-AC (?AC flange?), to a revised part with internal ribbing reinforcing the area of the flange at the base of the fuel supply port where the cracks were occurring (?AD flange?). The scope of 12V‑521 included 43 MY 2011-2012 XF vehicles with 5.0L engines that were equipped with the AC flanges as service replacement parts. In addition, in March 2016, JLR recalled 28 additional MY 2010 XF vehicles built with 5.0L engines and AC flanges that were inadvertently excluded from 12V‑521 (Recall 16V‑187). The AD flange was later replaced in production by the AE flange, which had internal ribbing like the AD flange and was used by JLR as the remedy part for 12V‑521 and 16V‑187. All the subject fuel tank flanges (AC, AD & AE) were supplied to JLR by Continental AG (now Vitesco Technologies). By October 2019, JLR had completed the recall remedies for 12V‑521 and 16V‑187 in 4,080 vehicles, resulting in an overall completion rate of 97 percent.On June 28, 2019, ODI opened RQ19-004 to investigate the scope and remedy for recalls 12V‑521 and 16V‑187, based on 30 complaints alleging fuel odor or leakage from the tank flange, including 19 in MY 2010 XF 4.2L vehicles equipped with the AC flange and 11 in MY 2010 through 2012 XF 5.0L vehicles equipped with revised flanges (AD/AE flanges) either as original equipment or as remedy parts under the subject recalls.ODI?s analysis of field data gathered under RQ19-004 identified a total of 51 complaints and field reports and 272 warranty claims related to fuel leakage from cracked flanges in the subject vehicles. Thirty-three (33) of the complaints and field reports and 200 of the warranty claims involved MY 2010 XF 4.2L equipped with the unreinforced AC flange, resulting in a complaint rate of 11.4 incidents per thousand vehicles (IPTV) and a claim rate of 6.9 percent. Twelve (12) of the complaints and field reports and 61 of the warranty claims involved MY 2010 ? 2012 XF 5.0L vehicles equipped with AD/AE flanges as original equipment parts, resulting in a complaint rate of 0.8 IPTV and a claim rate of 0.4 percent. Six (6) of the complaints and 11 of the warranty claims involved vehicles remedied under 12V‑521 or 16V‑187, resulting in a complaint rate of 1.5 IPTV and a claim rate of 0.3 percent.On February 13, 2020, JLR notified the federal safety agency that it was recalling approximately 2,907 model year MY 2010 Jaguar XF vehicles equipped with 4.2L engines and the AC flange to remedy a fuel tank flange cracking defect (Recall 20V‑081). With this recall, there are no remaining products equipped with the unreinforced AC flange that are not under recall. Like the prior recalls, the remedy for 20V‑081 involves replacing the AC flange with a modified part with the internal ribbing reinforcement (AE flange).ODI's analysis indicates that Recall 20V‑081 addresses the scope concerns with tank flange cracking in the subject vehicles. Based on this analysis, this invest
RQ19004
What 2012 Jaguar XF owners say
Most recent owner complaints, unedited.
Fuel tank is leaking fuel from the top of the tank. Fuel is visibly leaking, I must exit the vehicle to air out and breathe. I’ve had multiple medical visits for headaches. Jaguar/Land Rover has had multiple fuel recalls, but have told me my car is not covered.
The dealer said that they fixed the recall, which is not true, because it came back so fast, it just unreal, the manufacture is one who should care about that, i was driving my kid to school wen the car started to shake badly, so i thought its kunda danger to my family !
Car shutdown powers completely off in rush hour speed traffic and will not do anything cant get it in gear or anything do to faulty electric components and faulty fuel pump and its components this is completely a fatality waiting to happen for the car owners and the on coming traffic vehicles this is real bad this also made me and my wife anniversary day the worst ever we are scorn for life
Tl* the contact owns a 2012 jaguar xf. The contact stated that while driving the dashboard leather interior detached from the base obstructing the contact's view. The contact mentioned an abnormal odor on the inside the vehicle. The vehicle was taken to galpin jaguar (15500 roscoe blvd, van nuys, ca 91406, (818) 894-3800) where the vehicle was inspected however, a determination was not reached pertaining the failure. While performing a VIN search, the contact became aware of the federal safety agency campaign number: 12v521000 (fuel system, gasoline) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure which a case was made. The failure mileage was approximately 72,000.
Tl* the contact owns a 2012 jaguar xf. The contact stated that the vehicle produced thick smoke, lost fuel, had an abnormal fuel odor, failed to accelerate occasionally, the check engine warning indicator illuminated, and "restricted performance" appeared on the instrument panel. The vehicle was towed to jaguar of annapolis (101 ferguson rd, annapolis, md 21409, (855) 741-8067) where it was diagnosed that four fuel injectors needed to be installed and a new catalytic converter was needed. The vehicle was not repaired. The manufacturer was not made aware of the failures. The failure mileage was 66,000.
In 2012 jaguar had a recall on some of their fx model cars due to faulty fuel tank flange issues that could cause the cars to catch fire. The federal safety agency campaign # was 12v521000, the recall # was: j027 & the potential number of units affected was 4,195. In the document I've enclosed, you'll see that my vehicle had the exact same issue with the oil leak and cracked fuel tank flange that other cars were recalled for in 2012. I initially noticed a strong fuel smell in my garage after turning the car off and closing the garage door about 1 weeks ago. My next door neighbor also complained that she smelled the gas fumes in her house last week, but noticed that they went away after I removed my car from the garage and parked it outside. I checked jaguar's website and asked my jaguar service advisor if there was a recall on my vehicle because I'd previously read about the fuel tank flange recall, but both sources did not confirm a recall on my car. I called jaguar this morning while at the dealership waiting for my car to be serviced, and was told that they recall was VIN specific & it was indeed for the same exact issue I had fixed today. I'm concerned that I was driving around in a car that jaguar has known to have a serious issue that could've resulted in my car catching fire, yet mine and other jaguars who may have had or may have the issue are still on the streets. Due to the severity of the matter, I wanted to bring it to your attention in hopes that you can intervene with this serious situation.
Tl* the contact owns a 2012 jaguar xf. The contact stated that the fuel tank indicator illuminated even though there was half a tank of fuel in the vehicle. The vehicle was taken to an independent mechanic who recommended the fuel pump be replaced. The dealer (jaguar columbia, 540 jamil rd, suite a, columbia, sc 29210, (803) 731-7493) was contacted and suggested the vehicle be brought in for diagnostic testing. The contact informed the dealer that the vehicle was already in the shop and a part was ordered. The vehicle repairs were being delayed until the fuel pump part arrived. The repairs would be performed by the independent mechanic. The dealer stated that there was no recall on the vehicle. The manufacturer was not contacted. The failure mileage was 74,124.
I was driving (in motion) when the car completely shut down in the middle of a busy street. I was able to thankfully roll into a turn lane. I was not able to restart or even turn the car into neutral. The vehicle lost power-assisted braking and power-assisted steering. It was horrifying. The car was towed to rosenthal jaguar land rover in tysons corner va, where they uncovered that the issue was a defective fuel pump connector and the description matches the exact description of this recall: https://www.edmunds.com/car-news/2013-jaguar-xf-recalled-for-fuel-pump-problem.html
Car stalled while driving in a straight line, vehicle was still in motion when engine stopped without any warning lights (sudden and total loss of power). Steering control was limited when engine shutoff and brake pedal also required much more pressure than normal to bring car to stop. Issue happened while taking off from school parking lot, so no accidents were caused, but it would have been a very likely cause for an accident on a busy freeway. Car did not start back up and had to be towed back to repair shop.
Questions about the 2012 Jaguar XF fuel system
Does the 2012 Jaguar XF have fuel system problems?
Owners have filed 15 complaints about the fuel system of the 2012 Jaguar XF, 39% of all its complaints, more than any other problem.
At what mileage do 2012 Jaguar XF fuel system problems start?
The typical (median) mileage in owner complaints is 66,000 miles.
Was there a recall on the 2012 Jaguar XF fuel system?
Yes, 1 recall: 12V521000. Check your VIN to see if your car still needs the free repair.
What year does the Jaguar XF have the most fuel system problems?
The Jaguar XF model years with the most fuel system complaints are 2010 (64 complaints), 2011 (35 complaints) and 2012 (15 complaints).
Other 2012 Jaguar XF problems
Engine 13Airbags 5Acceleration 2Body 2Brakes 2Electrical 1Steering 1Transmission 1Visibility 1Wheels 1
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