After transmission recall repair, engine replaced due transmission recall repair 3rd time, vehicle idles rough when in neutral, check engine light came on and jeep died. The vehicle started after a moment and the check engine light went off. Still having same issues after transmission repaired and a new engine due to the dealership resetting the computer instead of repairing the transmission. So new engine and repaired transmission, still having issues. Constant issue with the jeep idling roughly, sometimes not starting or stalling in traffic on the highway and city streets.
2014 Jeep Cherokee acceleration complaints
Page 4 of 7: complaints 71 to 100 of 185, newest first, as owners wrote them.
The car stalls when pressing on the gas then jolts into gear making it feel and sound like I've been hit from behind, it is slow to accelerate at times and other times it accelerates extremely faster when I lightly push the gas, it will also decelerate at times when trying to accelerate, the electrical will flash all the signals and tell me to service the transmission after I fill my tank mostly and the car will shut off when I stop at a light and jerk until input it in park and turn it off while sitting in traffic. The controls to the lift gate do not always work when pressed inside of the vehicle. The check engine light is constantly on when I took it to the dealer the diagnostic said it was a sensor and valve but the dealer kept the car for a week and only changed the oil which was not needed and shut the light off only for it to come back on one day after I had to demand they fix my car or give it back because they were just holding it on the lot, the suspension and shocks are off they keep wearing my tires and the button for the shift gear fell off while I was attempting to put the car in gear which is an obvious defect
Traveling on town road. The battery light came lit up on the control panel with a warning to put vehicle in park. Engine completely shut off. Gas pedal unresponsive. We pulled over to the side of the road. Tried to restart vehicle several times over the course of 15+ minutes. Vehicle finally restarted like normal. Turned vehicle around by crossing over double yellow lines, put in reverse. Vehicle completely shut off leaving us disabled across road, same warning and battery light on. Engine finally restarted 10 minutes later. Returned the vehicle safely home.
Hi I have brought my car into the dealership several times and continues to experience the same issues. When I drive (20-25 MPH), the car jolts as if someone has hit me from behind almost as if the car is shifting or downshifting gears. When im approaching a stop light and gradually slowing down without my foot on either the gas or brake, the car jolts back and forth. This also occurs when im driving uphill and downhill around 20 MPH. I am scared to drive my car as this is a risk that I will crash due to the shifting. I have brought the car in several times, they have told me they did a software update in which did not work, I experience everyday when I am driving and continue to be worse everyday.
I experience unintended acceleration when coasting. When the car attempts to down shift, there is a sudden increase in the engine rpms and a sudden and unintended increase in speed. I have gotten no satisfaction from the dealer or chrysler. They claim that it is the way it was designed to operate. Note: when this occurs my foot is on neither the gas or brake pedals. This occurs mostly on level street and highways.
I was stopped at a light. When I depressed the accelerator, warning lights flashed on my dash, the engine stalled and a message to "shift to p then desired gear". Car was hard to start afterwards, issue happened 3 more times on the way back home (less than 1 mile). Car has been brought to mechanic for diagnostic testing. I did research online and this appears to be a known issue with the transmission. Hopefully will still be covered under warranty.
I was in the turning lane to turn into a grocery store and when I accelerated to turn my jeep accelerated then the check engine light came on the service transmission light, traction control light, service parking brake light,there were several lights that came on and my jeep was still running but stopped accelerating as I was turning into the store on a busy 4 lane road and I was pushing the gas but the vehicle would not move I coasted into the start of the parking lot where it was now telling me to shift my car into park as I did then shifted back to drive and tried to finish pulling into the store parking lot and still nothing. So I put the vehicle into park shut it off sat for a min turned it back on placed it back in drive the check engine light was still on so I drove it to the nearest auto zone to get the code checked because it was a sunday (today 10/7/18) and the dealer ship is closed. They were unable to find a code and once the jeep was turned back on all lights were off. I drove it home and parked it and I am taking it to the deal ship tomorrow. 2 weeks ago thursday sept 27th my car stalled and shut off at a stop light while taking my kids to school the morning after filling my car with gas. It started back up immediately then shook like it may die again then nothing. No light indicators at all came on during that incident so I figured it could have been bad gas and thought nothing of it since I didn't have any other trouble til today. My children were with me both times and we got lucky this incident that happened today sunday oct 7th 2018 we did not get hit because I barely made it into the parking.
On several occasions, this car has just stopped while in motion. Dashboard lights light up, get transmission warning. Have taken the car in on numerous occasions to be told that it needed an update on the computer. It is very scary to be driving a car and not know when or if it will shut off, and that an "update" would cause such an incident. I have had trouble with this car since the day we purchased it. I have reached out to jeep and they just said to take it back to the shop so they could run tests on it, this was after it had been in the shop for 3 weeks. It seems like many others are having the same issue with the same model car. Someone is going to get killed if something isn't done with these issues. There should have been a recall in this faulty vehicle. I am posting that this new occurance happened today, but it has happened on several other occasions.
I bought my jeep cherokee 2014 awd with 60k miles on it. Within in 6 months, my dashboard said service transmission and it was undriveable. The dealership said it was software issue and fixed it. Not even a year later and I had the same issue again and it is now getting a new transmission. Often when driving, it revs very high and goes nowhere, or if I'm cruising a parking lot, its revving very high and will jerk into another gear. Not only that, but I've had know drive shaft bearing ands a new radio put it. The big issue is the transmission and the repeated tows, missing work, late to work, engine shaking, grinding, and now being replaced. I've owned it my own for 1.5 years, am already at this point. Dealership won't replace it, just told me I have it covered under warrantly and oh well. These issues have happened when starting my car in the morning to leave my driveway, won't shift into gear. Driving on the highway attempting to switch lanes and have no acceleration so I slam on the brakes before I get into an accident because I know if it doesn't take off, its not going to until I least expect it.
Transmission issue causing a serious safety issue. While braking the vehicle has an acceleration surge. It also does this while coasting and the transmission goes into a downshift. There are also issues with it shifting in several gears. There is a check engine light on u0402. Chrysler dealership tried to program the TCM twice and the light comes right back on.
Vehicle died on main road just over 30000 miles said it was the uconnect . Turns out after a month and a half of them having it they had to replace the transmission. Ruff shifts over accelerates. Suspension right after that. Died on the highway going 55!!! Semi truck almost killed my family. Took dealership over a week to even look at it said it was a sensor. Died again 4wheel drive light came on. Said it was a module. Now they say its the rear differential and its on back order and can take up to 2 weeks. This vehicle is not safe. Transmission constantly goes out. Afraid my family will get hurt
When using the cruise control it excelerates when going downhill and doesn't disengage when breaking or turning off the cruise control. This has been a continuing problem.
My jeep in currently being serviced for the third time, same problem. My jeep will stop on the highway, at highway speeds, transmission goes to neutral, engine idles. You stop the car, shift to park and turn the engine off, then you can start it up, all the dash board lights are lit and when you shift to drive it bangs. This same scenario has happened over 20 times.
Tl* the contact owns a 2014 jeep cherokee. While driving various speeds with the cruise control engaged, the battery warning indicator illuminated and the vehicle seized. The contact also stated that 'put vehicle in gear to maneuver' was displayed. The vehicle was turned off and on several times before it was able to maneuver again. The vehicle was taken to an independent mechanic who could not duplicate the failures. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not notified. The failure mileage was approximately 71,000. The VIN was not available.
Car shut off then cranked back up began to drive car showed 80 MPH only going 45 car running sluggish and engine revving up car then showed service transmission and shut off now service light is on only owned the car for a week seen lots of issues online with this same problem have kids and feel this is unsafe to drive dealer is looking at vehicle tomm.
I have lost speed acceleration control while driving on the highway several times. I lose power than it comes back a few seconds later. Very scary
Tl* the contact owns a 2014 jeep cherokee. The consumer stated it was a wire harness malfuction. The vehicle is effected while in motion, and shifts to neutral state then stops due to loss of power. After car is turned on power is restored with trouble codes appear with no reasoning. The wire harness recall was addressed via reset, but wire harness was not replaced. The vehicle was taken to sherman dodge chrysler jeep ram (7601 skokie blvd, skokie, il 60077, 866‑650‑8000) the failure mileage was 45,000. *tt
Tl* the contact owns a 2014 jeep cherokee. While driving unknown speeds in july of 2017, the vehicle stalled and the service transmission and check engine indicators illuminated. The vehicle was towed to a local dealer (darcars chrysler dodge jeep ram of rockville, 755 rockville pike, rockville, md 20852), but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. While driving 45 MPH, the accelerator pedal was applied, but failed to respond and the vehicle stalled. The service transmission and check engine indicators illuminated again. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 40,729. *tt
I had been driving my vehicle on side roads at a speed of approximately 25 MPH after having dropped my daughter off at school when all of the sudden out of no where the transmission service came onto my screen on the dash and my jeep lost power and the brakes locked up and said that I need to service the transmission. Multiple vehicle warning systems started sounding include "check transmission", "put vehicle in park, then select gear", accompanied by warning chimes, the engine light, etc. Vehicle switched gears and was difficult to drive. I will be bringing vehicle to dealership but see from reviewing on-line that this has occurred numerous times with the jeep cherokee (2014).
While driving down the highway going 65 miles an hour the transmission made a horrible sound and just went bezerk. All I could do is put on my hazards and coast to the side. It would not go into any gear not even park. I was almost hit by several vehicles trying just to get over. He had it towed to the dealership where we were told it was fixed on our way home it did the same thing again. I am literally terrified to drive this vehicle again.
Using adaptive cruise control (acc) vehicle with start to stop when a vehicle is left turn lane either already there or turning into when in front of my vehicle requiring override with gas petal. Started intermittent; over 6 months period more consistent with this problem. Speed from 25 to 45 MPH.
Purchased used with 36,000 mi. On 20th day of ownership, experienced the feeling of being hit from behind while approaching driveway at low speed. That evening felt same "rear-ended" feeling while sitting still in drive-thru. The car lurched forward so suddenly that had I not had my foot firmly on the brake, we would have hit vehicle in front of us. Simultaneous to "lurch" forward, the car died like the feeling of "popping clutch on manual transmission". Drove home and engine died again at about 5 MPH after right turn. Restarted & continued onto street and into driveway. Next morning on my way to work, it felt like it wanted to die and was struggling with gears. I pulled into my parking place and my boss happened to be standing there next to his car. As he stood next to the car while I was in it, it lurched forward again and died. Needless to say he was startled, and again, had I not had my foot firmly on the brake, I could have hit him as well as the brick wall in front of the car. So I started the car again and it died again while in "p". Not cool, headed to service department. I started it again, and as I started to pull out of the driveway onto a very busy street, the car hesitated (what seemed like a couple of seconds) before it would cross the 2 lanes of oncoming traffic going 40-50 MPH. Um, yeah. Scary. A mile or so down the road, it decided to shut down again, this time in the middle of a 3-lane road going about 30 MPH and I was almost rear-ended! I restarted and proceeded to service department - no diagnosis there after them keeping the car for 4 days. They sent to jeep dealer, where it still sits today, waiting for it to act-up and get a diagnosis so it can be "fixed". Jeep has had it 15 days and still no answers. I had the car 20 days, and the dealer(s) have had it a total of 18. This car is a tragedy waiting to happen....
Tl* the contact owns a 2014 jeep cherokee. While driving 5 MPH and applying the accelerator pedal, the vehicle failed to respond and stalled without warning. The vehicle was taken to a local dealer (advantage chrysler dodge jeep located at 18311 us highway 441 mount fora, fl 32757 (352)-735-3777), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 34,000.
When releasing the accelerator pedal to slow down the car accelerates by increasing the RPM and then maintaining the same speed thereafter as in a cruise control although the cruise control is off until the brakes are strongly applied to slow down the vehicle.
Tl* the contact owns a 2014 jeep cherokee. When the accelerator pedal was depressed, there was a two second delay before the vehicle would move. The vehicle would then accelerate at a rapid speed and then drop to normal speed without warning. The contact heard a metallic noise in the transmission. There were no warning indicators illuminated. The vehicle was taken to the dealer (dick scott chrysler dodge jeep ram at 684 ann arbor rd, plymouth, mi 48170, (734) 451-2110), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified, but did not offer further assistance. The failure mileage was 25,874.
I experience unintended acceleration when coasting. When the car attempts to down shift, there is a sudden increase in the engine rpms and a sudden and unintended increase in speed. I have gotten no satisfaction from the dealer or chrysler. They claim that it is the way it was designed to operate. I asked the chrysler representative to put that in writing and she refused. Note: when this occurs my foot is on neither the gas or brake pedals. This occurs mostly on level street and highways. Attached is a copy of the latest of many service request.
'forward detection limited' ; auto cruise control on while vehicle moving 55 MPH in traffic. Forward detection limited warning lit up on dash screen then went out
If you slow down then try to speed up the vehicle hesitants at some point it bangs into gear then takes off.I almost was in an accident trying to merge into traffic from a ramp onto a major highway when I applied pressure to the gas pedal the vehicle did not speed up it was like it was stuck in a low gear and would not accelerate this caused the person behind me to swerve around me so he could get ahead of the speeding traffic then my vehicle had a loud bang as it finally went into gear and took off like a bullet. Scared the hell out of me. So yielding in this vehicle is extremely dangerous. I know this happens so I am very cautous when driving as this could cause a major incident to happen and it is scary. I had several recalls on this vehicle and had them all fixed.took this to be fixed, but they can fix it. They knew exactly what I was telling them as they were getting complaints from other owners. Stop and go traffic and slow and go traffic is everyday life this is extremely dangerous to myself and others.
After fixing the transmission recall. My transmission has once again started acting up. Jeep refuses to switch gears. Must service vehicle again. This is an ongoing issue, it seems, with multiple owners. Vehicle itself needs to be recalled immediately. Vehicle in motion. On highway. (both times)
I attempted to stop for a stop light on a 4 lane road and the vehicle would not stop. It kept accelerating as I pressed the brake. I shifted into neutral and the tachometer was between 6000 to 7000 RPM. I hit the accelerator a few times and it dropped to normal RPM's. The stop light changed to green and I put the shifter from the neutral position to drive. The vehicle would not move for about 30 seconds.
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