The contact owns a 2014 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2014 Jeep Cherokee body complaints
Page 3 of 5: complaints 41 to 70 of 111, newest first, as owners wrote them.
The contact owns a 2014 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the liftgate opened unintendedly. Several warning lights were illuminated. The contact also stated that the failure recurred while driving on a bumpy road surface. The local dealer was contacted. The contact that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 71,000. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer and other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I was unloading my trunk from my sons birthday party and when I pressed the button in the rear hatch to automatically close the trunk. The trunk would not close. Usually I can tap it and it will reinitiate the closing mechanism or stop to prevent something from being closed inside. There is some sort of malfunction in the closing mechanism of my jeep.
The body seam is leaking causing floor board in front and rear to have puddles of water in the floor, and mold. I'm on oxygen. This is not safe at all. Also the rear Mopar had to be replaced cause of park brake failure. This needs to be recalled asap. It's happening on a lot of your jeep cheerokees. Thank you
The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was parked, a leak was seen coming from the tailgate. The contact made a local dealer aware of the failure; however, she was informed the dealer was unable to service the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the power liftgate control module and headliner needed to be replaced. The vehicle was not repaired. The contact was made aware of the federal safety agency Campaign Number: 15V393000 (Structure). The manufacturer was made aware of the failure and informed the contact that the vehicle was previously repaired under the recall and advised the contact to file a complaint with the federal safety agency Hotline. The approximate failure mileage was 88,000.
The contact owns a 2014 Jeep Cherokee. The contact stated that upon placing her vehicle into park(P), the parking brake independently engaged while attempting to shift to drive(D). The contact was able to disengage the parking brake by holding down the parking brake button. While the contact attempted to make a left turn at 30 MPH, the contact released the parking brake button and the parking brake immediately engaged as the "service parking brake" message displayed. The contact was unable to move the vehicle and the vehicle was towed to a dealer. The mechanic discovered that 6-inches of water had been retained in the spare tire compartment. The mechanic believed that water had entered the vehicle through the rear corner seams of vehicle. The mechanic believed that the water build up had led to an electrical short which caused the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 55,000. The contact states that this report is no longer valid and the information is inaccurate. Please refer to VOQ 11487870.
Lift gate will not latch(close)
This 7 year old car has an electronic parking break which automatically turns itself on and cannot be disengaged without towing the car to the dealer. This is because this 7 year old car has a common internal leak that soaks the left wall in the trunk and the spare tire component. The left wall of the trunk is where the ECU (computer) that controls the parking break lives and it is water damaged. I'm not sure if this is the best place to report this. If there is a better place please let me know? Is it legal to sell a car that becomes non functional and moldy from hidden water damage after only 7 years, then charge to fix it? This problem is common and I think it needs to be a recall. We live on an island and this will cost over $1500 to fix? There is no way to manually disengage the parking break. Is it safe to have a water damaged computer automatically engaging your parking break? Do these electronic parking breaks count as having an emergency break for the purposes of stopping a car on an icy hill when the breaks fail or to take a road test for the safety of the instructor? Is it legal in Massachusetts that to replace this ECU requires a diagnostic scan tool to align the PROXI configuration data which most small local mechanics do not have?
Rear right door handle just falls off when trying to operate the door, preventing entry into the door. Many complaints online about this defect.
My son was driving and rear ended someone. His airbags did not deploy yet the vehicle showed an alert on the dash stating the airbags had deployed. This happened driving straight on a city street.
Sunroof seals melts and completely rips off. I have had it replaced several times while under warranty. Of course now it is not under warranty and continues to do it.
I pulled into a parking space in front of ace hardware on main street in east islip new york. I put the car in park. As I took my foot off the brake the car continued moving forward and hit a stack of wheelbarrels in front of the hardware store. It damaged my license plate on the front end of the car the license plate bracket and put a significant crack in the paint on the front bumper. I have also noticed that at other times when I put the car in park and take my foot off the brake the vehicle moves forward or backward as much as 2 inches after being put in park. This occurred on june 23rd 2020
Water has leaked in to my vehicle and caused issues with the electronic parking brake to short out and need to be serviced. The epb now automatically engages itself when putting the vehicle in park, causing us to be stranded. Upon investigation, it appears as though numerous individuals with my vehicle that have a sunroof experience the same issue, possibly due to drainage tubes installed by jeep that they did not make owners aware of.
Driving in the freeway and have an accident due to the malfunctioning front collision warning and the not working sensors
I was in an accident severe enough to total the vehicle but none of the many air bags deployed. I rear ended a vehicle on the freeway. I was just concerned since I am unaware what speed I was going at the point of impact. The front of my vehicle was pushed back toward the windsheild pretty far. Unfortunately, I don't have any pictures. I just wanted to express my concerns. We did test the car and there aparently no failure of the air bag system, so maybe no problem.
I was traveling on route 18 a 55 MPH road yesterday and hit some ice or center rumble strips in the road. My car went into a large ditch. The front end of my car is severely damaged. The driver side airbag did not deploy. I find this very disturbing. Definitely a safety issue!!
Tl* the contact owns a 2014 jeep cherokee. While driving on the highway, the contact noticed smoke inside the vehicle. He then noticed that the automatic door locks on the driver's door caught fire. The fire started within the door and was burning through the door panel. The driver pulled over and the occupants exited the vehicle. The fire department arrived and contained the fire to just the driver's side door. There were no injuries. The contact's wife was driving at the time of the failure and inhaled a lot of smoke. A doctor's appointment was scheduled for december 18, 2019. A police report was not filed. The contact was unsure if a police report was filed. John greene chrysler dodge jeep ram (910 jamestown rd, morganton, nc 28655, (828) 584-5337) stated that there were no recalls and informed the contact not to tow the vehicle to their facility. The manufacturer was contacted and stated that they would send a team to investigate the failure and inspect the vehicle damage. The vehicle was towed back to the contact's home. The failure mileage was 42,000. *dt*jb*dt
I was getting gas with my baby in the car with me when I tried to shift into park the car was stuck. The emergency brake engages itself. When I looked around and in the back I noticed water in the spare tire wheel well. I understand the electrical component to the emergency brake is underneath this. I followed the water trail (it rained the night before) and saw a huge crack in my frame when the lift gate was up. Which, to me is where the water is coming from. I got it to my dealership, somehow and it's there currently. I called my insurance company, they will not cover because I did not have an action that caused this problem (such as an accident). They advised me this is a manufacturing problem.
Water is filling the inside floor on vehicle on drivers side. Causing mold build up. Probably same as the r67 recall on same year of jeep. They are this VIN doesn't fall under same recall but having the same issue. Body cowl leaking into cabin. Happens at all times as long as there is moisture outside.
There is water entering the vehicle in the rear passenger seat and in the spare tire cargo area when it rains. It is pooling up in these areas and there are electrical components right by this.
Water intrusions into my car door on driver-seat during the rainy days. I had to release the pooling water inside the driver-seat door by removing panel clips at the bottom of car door.
In august while flat towing our jeep behind our motorhome we experienced some violent shaking after making a left turn. We did not think too much about it at that time, thinking maybe we had hit an uneven spot in the road. A few days later the shaking occurred again--this time taking a right turn. Again, we thought it was an isolated incident. We continued on our trip and several days later it happened again on a straight, but bumpy road. All three times we had to bring our motorhome to a complete stop. I began to research to see if other rv'ers had ever experienced this problem and I came across numerous forums citing the same problem, but at that time there was no specific cause. However, most of the events occurred while towing jeep cherokees. And, it seemed that while being very aggravating, these events happened during very slow driving and were probably not dangerous to us or other drivers. For the rest of our trip, we maneuvered corners and bumpy roads carefully and slowly. We felt we could manage this problem safely thinking it only happened at slow speeds. How wrong we were! We just returned from an 8 day road trip that turned into a nightmare. We had a couple of incidents of wobbling while driving slowly, but then while driving at around 55, an 18 wheeler passed us on a narrow road (we were going opposite directions) and the jeep began shaking violently causing the motorhome to also shake. We thought it was caused by the wind force. We braked and came to a complete stop, got out to check the vehicles and discovered the tow bar had bent by the force of the shaking. There was no damage so we started back on the highway. Later, driving around 65 MPH the jeep started shaking, very unexpectedly. After stopping, we discovered the front of the jeep severely damaged and almost torn off from the towbar. .
Tl* the contact owns a 2014 jeep cherokee. While the vehicle was stationary, the power liftgate would not open when prompted with a key fob. Upon opening the liftgate manually with a key, the contact noticed smoke exiting from the cabin of the vehicle and flames under the control module near the spare tire. In addition, the contact noticed that there was approximately a half of gallon of water in the bottom of the trunk of the vehicle. The contact extinguished the fire. A police report was not filed. There were no injuries sustained. Paulding chrysler dodge jeep ram of dallas, georgia (1246 old griffin rd, 30157 (770)443-2277) was made aware of the failure and sent an inspector to inspect the vehicle. The vehicle was not repaired. The dealer was made aware of the issue. The manufacturer was made aware of the issue and determined that the vehicle was already repaired per the federal safety agency campaign number: 15v393000 (structure) and that it was no longer the manufacturer's responsibility. The failure mileage was 40,000.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that the vehicle was unstable while towing at any rate of speed. The failure occurred without warning. The vehicle swayed violently back and forth. The dealer (bear chrysler dodge jeep ram, 1127 pine st, berwick, pa 18603, (570) 752-3617) was unable to replicate and diagnose the cause of the failure. The manufacturer was notified and stated that they would research the concern. The vehicle was not repaired. The failure mileage was not available.
Water is coming in through the floorboards when it rains while I am driving or take it through the car wash soaking the carpeting and floor matts because their are body seams that are pulling apart an separating. The car is a 2014 with 20, 430 miles on it and has a clean carfax. Jeep dealer says they can't help. I need a body shop. Sounds like a factory defect. I have had the car 6 weeks and I have made 1 payment on it. Not happy and no one is in a hurry to help!!
Tl* the contact owns a 2014 jeep cherokee. While driving 40 MPH with a motor home attached, the vehicle began to violently shake (death wobble) without warning the vehicle was taken to a dealer where it was determined that an add on tow package was needed to tow. In addition, the contact mentioned that he purchased the vehicle under the premise of it being ground towable. The manufacturer was made aware of the failure. The failure mileage was approximately 18,000. Updated 04/28/17 *lj updated 10/11/2017
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