The electronic parking brake engaged and would not disengage. Happened twice once while driving once when the vehicle was stopped. Towed to a dealership, after 4 weeks the only solution was to completely rewire the entire vehicle. Claiming it is not covered under warranty. Dealership informed me that there was water intrusion.
2014 Jeep Cherokee electrical complaints
Page 11 of 16: complaints 281 to 310 of 450, newest first, as owners wrote them.
My jeep when I take the key out it dings saying the key is in the egnition when its not it wont let me lock my doors and now today it wont even start my jeep it dont even turn on. And when going down the road the transmission keeps trying to take off to hard or husitates to go
A pop-up message appears that the "vehicle phone requiers service" the GPS becomes inoperative and causes loss of GPS function. These faults are discussed I service bulletin sb-10058300-8397. This happens intermittently and can occur at anytime. This occurred within the warranty period and but was reported to jeep 3 days after the warranty period. It was intermittent at the time and I thought it was just a computer glitch. It is now so unreliable that it is useless. Jeep refuses to do anything to support repair of this issue which they know exists. Their u-connect people have been telling me tere is a software fix for this to put me off for six months but have not produced anythng which could fix this. It is time for a recall on this item so that they are forced to take care of their customers. By the way even though they knew there were potential issues with this function of the radio they failed to inform their customers of the problems. If they had iinformed me this problem would have been reported to them 2 months earlier and within the warranty period. This is wrong, just wrong.
Tl* the contact owns a 2014 jeep cherokee. The consumer stated it was a wire harness malfuction. The vehicle is effected while in motion, and shifts to neutral state then stops due to loss of power. After car is turned on power is restored with trouble codes appear with no reasoning. The wire harness recall was addressed via reset, but wire harness was not replaced. The vehicle was taken to sherman dodge chrysler jeep ram (7601 skokie blvd, skokie, il 60077, 866‑650‑8000) the failure mileage was 45,000. *tt
Tl* the contact owns a 2014 jeep cherokee latitude. The contact stated that when the vehicle was started the air bags, check engine warning indicators illuminated and the message center displayed 'check air bags system ". The vehicle was driven to the dealer (baxter chrysler/jeep/dodge of bellview, nebraska) whom informed the contact that without diagnosing the vehicle an exact failure could not be determined but they were able to inform the contact that there was a rodent nest inside the engine near the battery compartment and there were signs of chewing on the wires to the air bags sensors. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.
Tl* the contact owns a 2014 jeep cherokee. Approximately one month ago, the contact was unable to open the hatch with the key fob. In addition, the contact could not unlock the vehicle doors. Walser chrysler jeep dodge ram (314 main st, hopkins, mn 55343) was contacted and advised the contact to buy two new key fobs. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 46,000.
While driving on a city street at approximately 45 MPH. The vehicle shifted out of gear, lunges and goes again in a jerking/ hesitating manner. Check engine light came on and service transmission light came on. Pulled over put in park and re selected a gear. When doing so it makes a horrific grinding noise and has no power. The battery has been replaced twice since 2014 for a "bad battery" after both of these replacements within 4 months we have now experienced these transmission problems. I stress this is the second time with the transmission issue and also the second time for the battery replacement.
Left visor no power also garage door opener no power wires smelled like they were burning while driving jeep later I found out no power left visor & garage door opener no power
I parked my car in the garage as usually (so vehicle was parked). On top of my garage there is my neighbor's apartment and my apartment is on top of the neighbor's apartment. I am completely sure that, when I came home the night before, I had shut off the car (using the push button- the car has a keyless ignition system) but in the middle of the night the car turned on by itself. We don't know for how long the car was running but it ran enough time to fill my neighbor's apt. With fumes and also the fumes reached my apt. Upstairs where I was sleeping with my daughter. The two of us (my daughter and I) were lucky because I had all my windows open (it was hot that night) but my neighbor ended up in the hospital for 3 weeks. At least 19 deaths have been reported nations wide due to keyless ignition malfunctioning issues. There should be some sort of automatic shut down after a certain amount of time but there isn't one in any car that have this keyless ignition system. Also very few manufacturers have added a beeping or audio alarm to warn drivers they have walked away with the fob but failed to turn off the ignition. I did turned off my car but still it turned on by itself, causing my car to idle in the garage for many hours. I believe the start/stop button on the dashboard of my car is actually malfunctioning. However when I told this to jeep dealer they said the car is perfect and they want to give me back only $15k. I paid $24k for that very dangerous car! Since the incident on september 16th,2017 I have been having anxiety issues and also I had to rely on the goodwill of friends and the use of a friend's car. I now need to move on from this incident and get a car that I can rely on and feel safe parking it in my garage but I want to make sure that these cars are out of the market asap so none will suffer what we suffered. Thank you. ..updated 01/04/18 *bf . Updated 8/20/18*jb
Tl* the contact owns a 2014 jeep cherokee. The contact stated that the vehicle stalled while at a stop light. The contact also stated that when shifted gears into drive or park, the transmission would make a loud knocking noise. The transmission warning indicator illuminated. The vehicle was taken to kelly jeep chrysler (353 broadway, lynnfield, ma 01940, phone number: (888) 694-7177) to be repaired per the federal safety agency campaign number: 16v529000 (power train); however, the failure recurred. The vehicle was taken to another local dealer (grava chrysler dodge jeep ram srt, 29 mystic ave, medford, ma 02155, phone number: (781) 391-8950) where it remained and was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 39,400.
I had turned on the rear defrost and after being on for roughly 5 minutes, the entire rear windshield exploded. The temperature outside was 35 degrees fahrenheit. I was stationary at the time of the explosion.
Car cuts off going about 40mph. Steering locked up. While I was on highway. Problem occurred multiple times. Unsafe vehicle purchased top warranty and I'm still being charged for repair. Purchased the car used has 40,000 miles. And I have had the car for 3 months yet! Car stared back up and wouldn't let me go over 20mph.
Sometimes car won't start completely out of oil no warning not fit for change bucking from transmission cooling 2 codes set off one said vacuum leak other unknown complete electrical panel went pickles across dash radio phone sinking have to shift down car for to rebut motor sounds like jet engines now tapping all four brakes rotors and calipers needed to be replaced bucks forward no warning lights have to manually go threw computer to find out what is wrong transmission worked on twice told at first nothing wrong also AC failed now other fans not working cooling not holding shaking in dash gone up as high as 300 smell antifreeze all before 2000 miles.
Tl* the contact owns a 2014 jeep cherokee. While driving 15 MPH, the vehicle jerked and independently shifted into a lower gear. The vehicle was taken to lithia chrysler jeep dodge of billings (2229 king ave w, billings, mt 59102), but the dealer was unable to diagnose the failure. The vehicle was not repaired. The dealer asked the contact to bring the vehicle back. The vehicle was not diagnosed or repaired. The vehicle was taken back to lithia dodge a third time, but the cause of the failure still could not be diagnosed. During the fourth visit to the dealer, it was diagnosed that the throttle position sensor failed and needed to be replaced. However, the diagnosis was later revised to state that the vehicle needed a software update. The vehicle was repaired. The manufacturer was made aware of the failure and contacted the dealer. The approximate failure mileage was 60,000.
Tl* the contact owns a 2014 jeep cherokee. While driving 15 MPH, the vehicle stalled without warning. The vehicle was taken to ourisman chrysler, dodge, jeep of bowie, maryland where the vehicle was diagnosed as having a faulty alternator. The dealer stated that the contact would have to pay for the repair because it was previously repaired under an alternator recall in 2015. The manufacturer was made aware of the issue. The failure mileage was 94,000.
Was driving the car and transmission started to disengage. Rpms were going high but the car was not moving. Later that day, the car lunged and the service transmission light came on the car dashboard. The car would go in reverse but not forward. We turned it off, then back on. Same issue but the car let us drive it home. Had to have the car towed to the dealership. This is a 2014 jeep cherokee trailhawk with only 22,000 miles. The transmission has been acting up since the day we purchased it. It's an automatic shift, but it is very rough, the car hestiates when you press on the gas. Not surpised that the transmission has gone out on a 3-year old car with only 22,000 miles - pityful.
Jeep recall as I was exiting off the freeway, I suddenly noticed a delayed response when stepping on the gas petal to accelerate a bit in order to get to the far right lane. When I released my foot from the gas pedal, the car sounded like it had shut down and the lights inside he vehicle had all shut down as well. The car was still rolling but it was no longer turned on. I quickly tried to turn the key to try to turn the car back on, and stepped on the gas pedal to give it go ahead, but nothing happened. Luckily I was able to get to the far right lane and was somewhat out of the traffics way. Since the , the car has not been driven, due to safety issues I am not too sure about. Unknown. Just two days ago, I had the jeep towed to the nearest jeep dealership but it will not be serviced or attended to until a week from now. I work two jobs which are both located at least 15 miles away from my home and not having a vehicle to get to work has put a huge burden on my whole lifestyle and daily routine of obligations. Needless to say, the financial burden has created nothing but bitterness towards the manufacture of my jeep. I would like for this nightmare to end and not reoccur again because I won't be able to stay calm and patient next time. If we could at least be provided with a loaner car for unpredicted incidences like this then maybe we could manage and tolerate a bit more. But I can't believe we still have to pay out more money we shouldn't have to be giving. This is the manufactures responsibility to take care of its consumers and to public safety.
Problems with the lift gate results in a dead battery! The vehicle had been taken to dealer ship explaining that the lift gate would close. Service dept indicated that irregardless of the tail gate not closing that the battery shouldn't have been affected because the lights turn off automatically. Not true, yet he insisted they were to able to find anything wrong with the lift gate and reprogrammed the vehicle. A week later the same problem occurred and we scheduled yet another appt only to find the dealership needed to order a part and it would be in the next day. Woke up this am only to find the vehicle would not start because the battery was dead because the lift gate would not close. This is a reoccurring problem and it was difficult to convince the dealership to fix it. I would like to know if any other owners are experiencing this problem. The vehicle also revs high and upon making a complete it lunges forward when you take your foot off the gas. Dealership says they can't find anything wrong with the engine. It seems all they ever do is reprogram the vehicle and feel thats all they need to do. Do I have to wait until theres an incident before anyone will look at these problems? Please help.
When I push the gas pedal to accelerate the vehicle does not speed up for some time, I can have the gas pedal pushed to the floor and there is a very long lag time for the car to speed up and switch gears, it is extremely dangerous, I have put in reverse several times to back out of my garage and the car will not go in reverse, the entire car thumps back and forth and hesitates and takes some time to get in gear, my radio has stopped working twice, touch screen blacked out recently while in motion, when attempting to pass a car I can not safely get my speed up, its a real lemon and dangerous, I am waiting to get rear ended, pushing on gas pedal and engine revs up real loud but car does not accelerate like a normal car would, purchased 7 month ago and seems to be having more issues every day, was in a drive through with car on, foot on brake, and car in drive and took foot off brake and hit gas pedal and car did not go like it was in neutral, I had to put in park, turn off and turn on again to put in drive, this vehicle is not safe, will take it in for recall repair tomorrow and if not repairable will be traded, do not purchase, looks nice but terrible transmission
"service transmission warning and check engine": vehicle moving uphill, auto transmission shifts to lower gear; transmission begins to slip and ability to maintain speed drops; happened in middle lane of interstate; managed to exit interstate and park; very little power to move vehicle; safely parked and turned off engine. Waited 2 - 4 minutes; restarted engine; service transmission warning off; check engine "on". Vehicle operated normal; check engine light went off later; had loosened gas cap and retightened to see if check engine light would go out - it didn't have an immediate effect on the light. Had to maneuver behind 18 wheeler and crawl speed up the exit ramp. Ended up cross ways in a side road for a few minutes while the transmission 'feathered' vehicle to safe spot. No collision this time. Vehicle has been in shop for similar complaint one month earlier.and more times previously
Something strange started happening, it shifted to neutral while I was trying to stop at a red light, almost went through. Brakes locked later had it towed to the dealer they kept a few days, said nothing was wrong. From day one I was told it was a 9 speed shift thing and I felt every single one. They told me that was normal. So me unable to do anything about the situation, but trust the dealer, kept driving this car, that I felt unsafe in every second of every day. Each day I prayed that it did not happen again. Till this day, it still shifts from each gear with a jerk, I notice the persons heads in my car jerk, every time I go from a stop to try to accelerate. It has had such a strong kick when it shifts gears that I felt like I was getting hit in the rear by another vehicle. This continued for a while and then the car began to start oddly, and as I shifted from park to reverse or park to drive the car literally felt as if the engine, transmission, what have you was going to fall out of the bottom of the car. Each time I shifted to park to reverse it would jolt. I then tried to go in reverse and the car was sounding and feeling so scary that I had it towed to the dealer yet again. I at this time, was over my miles and due to me leasing the warranty was done, so the dealer would not look at it free, luckily there was a recall on sensor wire harness, powertrain control module and the transmission control module, so they told me they would fix the recall only. The recall was done january 17, 2017. They kept my car for 6 days. After they fixed the recall, the car worked better, the gear shifts have never changed. Today is march 28, 2017 and the car began acting the same way prior to the recalls about 2 weeks ago, again I just pray that it will just start. Today it almost did not start and the shift to reverse dreadful.
After fixing the transmission recall. My transmission has once again started acting up. Jeep refuses to switch gears. Must service vehicle again. This is an ongoing issue, it seems, with multiple owners. Vehicle itself needs to be recalled immediately. Vehicle in motion. On highway. (both times)
I started my car to warm it up and in about five minutes time the car was on fire. The vehicle was parked in front of my home. The fire department was called and was able to put it out. Just a few days ago my insurance company told me the cause was due to an electrical malfunction. The car was a complete loss.
Jeep cherokee recall. I live in colombia and I have a jeep cherokee 2014. This truck has left defective in brakes, transmission always. I have not been informed by "demcautos" about the recall. Demcautos. Demcautos is the concessionaire where buy my vehicle.
When I turn wipers on high they shut off. Chrysler said they are getting a new body control module. I have been waiting since june 2016. I feel it is dangerous and if they can't fix it they should give us s new car. I was driving to work in heavy rain and put my wipers on high and they quit!
Tl* the contact owns a 2014 jeep cherokee. While driving 70 MPH, various warning indicators randomly flashed. The speed decreased and the transmission gears failed to shift from drive to park. The contact coasted the vehicle off the road. The gear was difficult to change from drive to park, so the contact turned off and restarted the vehicle. The crash intermittent being disabled, service brakes, and service transmission warning indicators flashed. The vehicle was driven to the dealer. The dealer was unable to schedule an appointment so the vehicle was left at the dealer. The manufacturer was notified of the failure. The VIN and failure mileage were not available.
Fog lights stopped working. The dealership traced the issue to a faulty ground in the wire.
While driving the center console display either 1) goes dark for 10-20 seconds and then recycles to on. Or, 2) when driving forward shows the rear (backup) view for approx three miles and then goes blue. One restart does not resolve. After 10-15 min second restart and screen shows normal activity. These have happened intermittently over the 3+ yrs we have had this car (bought new). Probably a total of 10-12 times. None, other than one, lasting more than 20-25 seconds. Jeep dealer in sarasota has asked that we bring it in but since the issue does not happen often they have been unable to replicate so no replacement of parts was done. Calls to chrysler have not resolved anything. With intermittent failure of radio/backup system and center console I am concerned about driving the vehicle due to not knowing what will be affected the next time there is a failure. Car has less than 23,000 mi. I felt that I needed to buy a mopar service contract to cover whatever may be found to be wrong after the 3 year warranty is up. The personal satisfaction from owning this auto has moved from a positive to a negative experience. Additionally, there were several recalls that have required making the drive to sarasota and having the vehicle repaired. Most times this has happened when the car is in motion, however there were a couple of times when not moving. No turns required to created problem. Interval of occurrence ranges from a few days months. Occurrence date below is todays date. As a positive, the dealership has furnished a loaner car when excessive time is taken for the review.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that the vehicle was taken to a dealer for resolution to a recall related to a transaxle wire harness replacement. After the wire harness was replaced, the contact stated that the vehicle stopped accelerating. While driving 30 MPH, the vehicle began slowing down and eventually stopped when the brake pedal was depressed. The contact also stated that the vehicle jerked while driving. The dealer and manufacturer were not notified. The failure mileage was 41,000. Updated 05/30/17*lj updated 10/6/2017
Power liftgate will not operate with front or back buttons. The only way to open is manually and close it manually.
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