Tl* the contact owns a 2014 jeep cherokee. The contact used the remote to open the liftgate, however, when attempting to close the liftgate with the automatic button, it failed to close. The contact had to manually close the liftgate. The contact later tried again and the failure recurred. The vehicle was taken to a dealer where it was diagnosed that the liftgate control module needed to be replaced. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 15v393000 (electrical system) however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 10,000.
2014 Jeep Cherokee electrical complaints
Page 14 of 16: complaints 371 to 400 of 450, newest first, as owners wrote them.
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign numbers: 15v393000 (structure), 15v509000 (visibility), and 15v461000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.
2 times already I have had to take my car into the dealership because it would shut off randomly while driving. This has happened while on the highway and also while on busy streets. So far I have been able to drift to the side of the road, put the car in park and then turn the car off and back on. The car sputters when restarting and on multiple occasions will stall again. Both times they tried to blame it on the oil change being overdue. The 2nd time I had to have the car towed to the dealership and they stated there was no oil in the car. How a car loses oil if there isn't a leak, I'm not sure. This is now the third time it is happening and based on the car's computer I still have 30% to go before needing an oil change and the car is shutting off on me again randomly. I was at the dealership for the 2nd time less than 3 months ago. I drive in miami and have been lucky that my son was not in the car with me.
Ongoing issues regarding vehicle, multiple failures on multiple occasions. Serious powertrain issues, vehicle slow to respond driver acceleration input, erratic acceleration and shift performance. Airbags, stability control, forward crash mitigation/avoidance, and other safety systems failure on multiple occasions. Powertrain replaced, multiple software updates with no resolve, intermittent issue persists.
I have received 3 recall alerts on different problems with the car. When I call the dealer they said they can not fix because chrysler has not issued/delivered the parts. It has been over 3 2/12 months since the first recall alert and I have gotten two more additional notices since then. All are safety related issues. Unacceptable.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that the rpms increased independently and the vehicle felt rough while driving in third gear. In addition, the vehicle suddenly increased speed and the brake pedal was depressed with excessive force in order to decrease the vehicles speed. The vehicle was taken to the dealer where it was diagnosed that the transmission module needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was included in the federal safety agency campaign number: 15v509000 (visibility) but the recall remedy was not yet available. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failures. The approximate failure mileage was 13,000. Vin tool confirms parts not available.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that while driving at approximately 20 MPH and making a right turn, the vehicle stalled. The contact also stated that unknown warning lights illuminated. After several attempts, the vehicle restarted. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,900.
Last thursday the vehicle lost all power after applying brakes going down a hill, when attempting to start it up again, it remained in the run position but was not functional, engine sounded like a car grinding. Pressing the starter did nothing, the vehicle would not turn off, but remained in the run position but with an abnormal sound and no ability to drive it. I just kept trying to put it in different gears, give it gas and finally the engine engaged and it was driven back up the hill to my home. It was driven to jeep service the next day. They could not reproduce the problem and the "diagnostics" did not reveal a problem. The same thing happened today and it took me about 10 minutes of pushing starter button, trying different gears and giving it gas to get it functional again. This vehicle has been into jeep at least 3 times for transmission problems. One time the vehicle was worse after going in, and 2 of the times it seemed better initially but was worse again within several weeks.
I bought this car brand new, and have had problems with it starting randomly, locking, and unlocking randomly, alarm going off in the middle of night, (yes, my neighbors hate me) and now my stereo goes in and out..
Tl* the contact owns a 2014 jeep cherokee. While driving at any speed, the vehicle stalled without warning. The contact coasted the vehicle to the side of the road, waited for a few minutes, and restarted the vehicle. The failure recurred twice. The vehicle was taken to a dealer where it was diagnosed as a software failure that needed to be reprogrammed. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 16,000.
Tranmission jerk often, engine something about to shut off, I was at mcdonald drive thur, and the tranmission jerk alot , and engine shut off. This is not my first times that happpen. Went to dealer 5 times and inform them off the problem, they look at it and said there is nothing that they can find. It because they not driving it everyday. This was the worst purchase I ever did. I wanted a acura but wife like the style of the car. I regret getting this car. If I can replace it I would definitly do it today. Worst car ever 2014 jeep cherokee. Or at less a replacement vehicle.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that the recall notice for the federal safety agency campaign number: 15v393000 (electrical system) was received in august of 2015 and the federal safety agency campaign number: 15v509000 (electrical system) was received in september of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Started my vehicle today, drove a short distance. Returned home. Turned vehicle off. Went to restart vehicle and it would move to the acc and on positions but would not start and therefore would not run. Have had several electronic gremlins with this car where the tailgate wouldn't latch, vehicle would not start. Ultimately, I believe the electronics to be incredibly buggy and dangerous, and I do not believe fca is doing enough to ensure vehicle safety.
Vehicle fails to shift properly and stalls upon acceleration from complete stops, driving on highway and normal roads. Issue started 7 months after purchase at 8,573 miles. Jeep taken to dealer on march 10, 2015, who reprogrammed transmission & power train modules & reprogrammed restraint control module. 5/15 - jeep was making clunking noise and grinding noises - rear differential was replaced at 14k miles; 5/27 - jeep still made grinding noise when placed into gear - power transfer unit & skid plate replaced as tech found fluid had leaked into ptu causing internal damage. 7/7 - jeep still not shifting properly, rpms rev to 5 & 6k before shifting. Slow acceleration has almost caused multiple crashes!! Dealer reprogrammed transmission control module. 10/2/15 - lift gate won't open with fob or by hand & won't lock when closed manually - open recall with no remedy avail, I was told not to use it until fixed. Dealer has no eta for the fix and this issue can cause fire!! Shifting is still an issue, dealer claimed they were unable to reproduce the issue yet the check in & out mileage remained unchanged at 20,635. The parking sensors go off in drive thru's, yet another issue they can't reproduce. I do not feel safe driving this vehicle which is needed for work!!! I attempted to trade it in but past service issues have depreciated it's value to the point of no return!
The navigation system in the uconnect 8.4 an froze constantly during driving. When it was navigating me for long distance, the system crashed and was unable to restart the navigation process. The problem was repeatable, for example for the route from "133-42 39th ave new york, 11354" to "69 n eagleville rd, storrs, ct 06269".
Several times while I was driving the digital dash display went blank, red "battery" indicator came on, "no bus" fault message appeared, the headlights went off, the turn signal did not work, radio did not work, door locks would not work (lock/unlock). The safety issue is to lose function of headlights and turn signal while driving. Also if a crash were to occur, I may not be able to exit my vehicle in an emergency, due to not being able to unlock my doors. Between august 27, 2015 and september 14, 2015 this occurred four (4) separate times. The vehicle was turned in for service each time this occurred. The problem is intermittent, during driving it can come and go. Service department at authorized jeep dealer stated that they do not have any instrumentation to troubleshoot can bus and they can not duplicate the issue. I would pull over into a safe area and take photos of the dash showing the faults. Service department can only reset faults as displayed on a tablet when plugged into the vehicle. Again dealer has no tools to look up bus problems, electrical contact issue, etc.
Vehicle shifts from park into reverse without anyone touching the shift lever. Vehicle also changes gears occasionally when driving, e.g., shifts from reverse to drive when backing up, or reverse to neutral. Reported to dealer immediately in july 2014 (not aware of problem) and chrysler on 9/29/14 and again 9/9/15. We are now vigilant when shifting gears and before initial acceleration. Once moving, the jeep stays in the gear selected, e.g., hasn't shifted out of drive while driving down the road. The shift problem is a progression downward, I.e., park to reverse, reverse to neutral, reverse to drive. Unfortunately my wife had another and potentially serious incident this weekend when she parked on level ground, placed the jeep in park, left the engine running, got out of the jeep (briefly to check on something), then the vehicle shifted into reverse and started backwards. My wife had to run and jump into the moving jeep to stop it. On this occasion, she wasn't even in the jeep and there were no passengers, so no one touched the shift lever. There was a significant pause (I.e., time to get out of the jeep and start to walk away) before the jeep changed gears. On the occasions when the jeep shifts from reverse to drive, we have been fortunate that no person or object was close to the front of the jeep and the driver was alert and able to stop within the first few feet; we will not always be so lucky. Other manifestation of this shifting problem is when shifted to reverse, we watch the indicator say reverse then, after a noticeable pause with no one touching the gear lever, the jeep will shift into neutral or continue into drive. Knowing that this is a problem, we watch the shift sequence closely and catch this "slipping out of gear selected" problem to avoid an accident. Is this a drive by wire electrical problem?
Episode one: while driving up hill at about 30 miles and hour car jerked into neutral, instrument cluster flashed engine light warning, transmission light warning, parking break warning, traction control warning and flashed "service transmission" and service parking brake". Operator restarted car three times before transmission would engage. This cleared all warnings except "check engine" light. Car was driven to dealer where without documentation they stated that they flashed the transmission control module and then car was returned to owner. Second episode: on sept 3, 2015 operator was driving about 55 miles per hour when suddenly with a jerk the car shifted into neutral and the car jerked into neutral, instrument cluster flashed engine light warning, transmission light warning, parking break warning, traction control warning and flashed "service transmission" and service parking brake". . Operator was able to pull over to the side where he restarted the car about 4 times before transmission would engage. Then about 10 miles further on the road, coming up to a stop sign the same behavior reoccurred. Car was delivered to dealer on 9-03-2015 and their service report of 9-04-2015 indicates that they flashed TCM,bcm,ipc and r40 recall. Episode three: september 6 2015 operator was driving car up to stop sign car jerked into neutral, instrument cluster flashed engine light warning, transmission light warning, parking break warning, traction control warning and flashed "service transmission" and service parking brake". From that point to the dealer operator noted that the engine RPM maintained at about 3000rpm instead of fluctuating normally as with normal driving.
I had a roll away incident back around august 25th 2015 I pulled into my driveway and put the car (2014 jeep grand cherokee overland) in park .I turned it off and exited the car. It started rolling forward so I jumped back in the car and put on the brake then moved it backwards a little and exited the car again. Again the car was in park and shut off.as I was walking away from the car it rolled forward again about 8 feet .I know it was in park, when it was not in gear. I got out of the vehicle and it started to roll back on me. I quickly jumped back into the vehicle to stop it without accident, this time. Now I put a block in front of the tire so it wont roll away.I wont park it on a hill.dealer cant seem to find a problem.
The car did not accelerate when peddle was pushed (in heavy traffic) then jumped suddenly to accelerate into oncoming traffic. This vehicle has had complete valve body failure in less than 3,000 miles and numerous updates to the computer because of uneven shifting and acceleration. The latest update seemed to work better for a few weeks and now is worse than previously. The chrysler dealer (ron carter alvin texas) refuses to return my calls for service or to set a service date.
Vehicle was being operated on a straight and level road at 45 MPH when the dashboard electrical and radio system went dark, and there was a loss of power steering at the same time. In about two seconds, the vehicle restarted without any movement by the driver. She had both hands on the wheel so that she could control the vehicle due to the loss of the power steering. When the vehicle restarted on its own, the normal housekeeping functions occurred on the dash, the radio came back on, and power steering came back. Two lights illuminated on the dash that were not normal. One was the check engine light that came on continuous, and the squigily traction light came on until she was able to pull into a parking lot where she stopped the vehicle and shut the engine off. When she restarted the vehicle, the traction light did not come back on, however the check engine light did come back on in a continuous mode. Vehicle is currently at charlie's dodge/jeep dealership in maumee, oh being diagnosed.
On 2 occasions,-june and august 2015, parked vehicle on first floor of an entertainment complex and found engine running upon return (first time it ran for 4 hours/ second time for 2 hours unattended).
I purchased my brand new 2014 jeep cherokee with 30 miles. After about 1500 miles it began shifting very hard in low gears jerking , it red lines extremely hard to where it will jolt the jeep and when I come to a stop it would begin raise rpms and accelerate. It would scare me senseless. I took it to the dealership they said that's how it performs and made me leave. 400 miles later the transmission completely blew out going 50 in la traffic. It was on back order for a month. Since then I have taken it in 8 times for the same problem a few times they have updated the TCM now they are saying there is no codes and they cannot duplicate it, even though it does it every single time. The jeep will not know what gear to shift and leave me stranded in intersections before it shifts and peels out. When I break it'll pick up speed it is extremely unsafe and unreliable. Jeep has no fix for it and will not buy it back nor compensate me in anyway this isn't right and they should be forced to buy these be back. Last weekend I took it on a trip going downhill at 60 MPH 2000 RPM I tapped the break and the jeep revved to 5000 rpms also my horn is he hardest horn to push ever it does not work. The service department said its a little harder than normal but they cannot replace it since it doesn't give a code .everyone and their mother is concerned and complains about this issue. One day this thing is going to get me in a wreck. I paid good money for this vehicle I just want something safe and reliable for my family. I wish jeep chrysler however it is would just do the right thing.
The vehicle lunges after you stop as if it is down shifting. Sometimes it bangs and jumps suddenly when taking off from a stop. The transmission seems to have not down shifted and is in too high a gear causing the engine to pause before suddenly downshifting and suddenly accelerating which sometimes it to abrupt and you have to slam on the brakes to keep from hitting traffic. We have had several reprograms of the transmission without any resolution. The last caused the car to suddenly lunge and jump out into traffic while sitting at a stop with the brake on and no gas applied. We could have caused an accident... The motor has started leaking oil from the oil filter and cooler assembly on top of the 3.2 liter v6. It appears it has a bad gasket or seal or it may be cracked. I see several other owners complaining of this be cause you can smell burning oil, we removed the top engine cowl and carry a fire extinguisher just in case it catches fire. It appears that you could easily lose most of the oil and seize the motor not to mention catch on fire. The rear hatch camera and controls malfunction in wet weather. The camera turns to snow or moving objects appear frame by frame and not in real time. The controls fail to allow gate operation. I contacted jeep today and am taking it in for the oil issue and will try to get them to fix the transmission and rear gate issues. This is a danger to drive when it can launch into traffic or leak oil causing a fire or short out the gate from an electrical fire. Jeep needs to get these issues addressed.
Tl* the contact owned a 2014 jeep cherokee. While driving 55 MPH, the contact smelled a strong burning odor and noticed smoke emitting from the front passenger door. Within several minutes, the vehicle was engulfed in flames. The manufacturer was made aware of the failure. The vehicle was destroyed. The failure mileage was 16,532. Updated 8/21/15*cn updated 12/1/2015
Driving home, the car suddenly shifted from drive to neutral. Alarm sounded and a message of shift to park and restart. Engine light came on dash display. The engine continue to run, but there was no power to the transmission. We coasted off the road. I put the car in park and it restarted. After a few seconds the transmission re-engaged. We were near the dealer where we purchased the car. They gave us a loaner and kept the car. We were advised there was a recall on transmission module and powertrain module. We picked our car up from the dealer and it seemed fine. But on 5/20/15 we experienced the same problem. The dealer said they reprogrammed the electronics and road tested the car and all was well. On 6/4/15 we had the same failure. We just missed having another vehicle run into us since the car just stopped it's forward progress. The dealer has the car now. The said they have no idea at this time (3:00 pm) what the problem could be. The first two failures weren't bad because we were the only vehicle on the road. The third failure nearly caused an accident. I just spoke with the service department. They said the vehicle had failed during a test drive, but they cannot isolate the failure at this time.
In december 2014, the 2014 jeep cherokee shut off twice in one evening due to transmission related issues: 1) the first occurrence, the jeep was at a red light, when the light changed & the gas pedal was pressed the car lurched and made a loud thump sound and the malfunction indicator light (mil) was illuminated and an error message related to the transmission came on. The car would not accelerate & I was forced to coast into dark parking lot alone. The manual said the vehicle should be serviced if the light stays on through several driving cycles and that the vehicle most likely did not require towing. 2) after following the manual, I turned the car back on and attempted to drive to a safe location until the car could be taken in for service (it was now around 11:00pm). The car drove normally for about 5 minutes until I got on the highway (speed limit 55 MPH) & the transmission began to pull & in the middle of the highway thumped and the engine shut off forcing me to rapidly pull over into a dangerous exit ramp at around midnight in the middle of an icy winter. The car would not turn back on & I had to have the car towed. The dealership kept the car for about a week & said the issue was an internal failure of the transmission control module (which they replaced & updated the software). In may 2015, I had been having several issues with the car including another check engine light so I brought it in again for service (this is now the 4th time I had been to the dealership for a variety of issues). The transmission was pulling, jerking, & overall having issues shifting so I requested they service the transmission again. The dealership had to preform a transmission re-learn to improve the shifting. After a couple of days, the transmission was jerking again & I am going to be taking the car back in again for service (now the 5th visit to the dealership).
I have had numerous problems (5 total) with my 2014 jeep cherokee limited hard shifting into lower gears. The vehicle jerks and bucks randomly and has nearly caused me to have numerous accidents. The vehicle features the zf-designed nine-speed automatic transmission that has known issues with rough shifting. The recall update was performed in early may yet the problem persists. The vehicle randomly pulls forward, normally in stop and go traffic, and is completely unpredictable. Chrysler has a total of 5 work orders in their system and is asking me for a 6th time to bring the car in for repairs. Each "repair" trip results in a software update to the transmission that ban aids the problem for about a week and then we are right back to square one. I'm very frustrated and am requesting that the vehicle be bought back by chrysler and I be reimbursed for all car payments made in the last year. The vehicle falls under maryland lemon law requirements in that , it has less than 18k miles and is under 24 months old and was purchased new. I am requesting to open a case with the federal safety agency to assist me with this issue. I have an open case number with chrysler of 26719430. Any assistance will be greatly appreciated.
2014 jeep cherokee wrangler 2.4l 4wd. Vehicle shuts down completely during driving operation. This has happened off and on since last fall (2014). Happens multiple times during commute, including when engine is first warming up and when vehicle has travelled for some distance. Some days it does not occur at all. Engine temperature seems to have no relation to incidents. Speed has no relation as it has occurred at 5mph up to 65mph. Ambient temperature has no relationship as the temp has varied from 0 to 80 degrees f. Took to chrysler dealership shop on 12/30/14 - chrysler dealership shop did not find cause but did update bcm based on tsb. Problem continues to occur. 5/20/15 - 2015 jeep cherokee back in shop for same issue.
Tl* the contact owns a 2014 jeep cherokee. The contact received notice of the federal safety agency campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
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