After filling my tank with gas I turned onto a nearby roadway and felt my car sputtering and jerking. As I came to a slow stop at a stop light my car abruptly slammed to a stop and made a loud bang/slamming noise and prompted me to shift to park and restart the car. I followed these commands and the car would not move. As soon as I would shift out of park the loud slamming would occur again and I began to smell fumes so I stopped trying to follow the prompts. I put my car in neutral and pushed my car out of the moving traffic lanes and got it towed. The dealership claimed nothing is wrong with my vehicle and gave it back. I have experienced the same issue 3 times since. They replaced an evaporation pressure switch the second time I took my car in and this still has not fixed the issue. The last time the issue occurred I was slowing down on a highway in dense traffic and as traffic started moving again my gas pedal stopped working. I could not accelerate when I pressed the gas I only heard loud revving noises as my car coasted.. When I went to press the brakes and pull off the road I immediately heard the loud slamming noise and my car broke down again in a very unsafe location on the highway. I waited one hour and my car was able to restart and I slowly got it off the highway with my e-lights on. I will be taking it to the shop after the new year.. Again. Worst of all after looking into this issue online I see it is common among jeep vehicles. Not just the cherokee. Happens after I gas up. It is extremely unsafe as I have almost been rear ended at high speeds by other cars on the roadway. Has been listed in forums as somesort of rollover fuel valve. Please investigate before more serious injuries or even death occurs assuming that hasn't already happened. Also please note that since the work they did on 2nd visit to dealer I have had check gas cap and engine lights on
2014 Jeep Cherokee engine complaints
Page 11 of 19: complaints 281 to 310 of 524, newest first, as owners wrote them.
After filling up the gas tank, I was stopped at a red light. My car started bucking, shaking and the service transmission and engine lights came on. The car told me to put it in park and turn it off. It would buck every time I tried to go from a stopped to starting position. I was stopped at a red light on a busy city street, at a busy intersection at night and terrified that I was going to get rear ended.
Since I purchased my used vehicle I have had a reoccurring issue where the vehicle hesitates to accelerate in the first gear. Recently it has gotten so severe that the vehicle completely shuts off. I've noticed that it occurs most frequently after I fill my tank and after prolonged periods of being stopped. It has occurred four times on the highway while sitting in traffic and most recently while waiting at a red light. When it occurs the vehicle still has power running through and a notices always pops up saying "car must be in park in order to shift." in all cases I have had to turn the vehicle off and wait several minutes before the car was able to turn back on. In all cases no indicator light appeared as to what the problem could be. After taking the vehicle to get serviced thew first time I was told it was the battery. The second time I took it to get serviced I was told the evaporated canister and purge solenoid had to replaced. The issue still exists and the dealership has asked me to continue driving the vehicle as is until a service light appears because they do not know what the problem can be. This vehicle is not safe to drive as is.
Tl* the contact owns a 2014 jeep cherokee. While driving at unknown speeds, the vehicle was getting stuck in gear. The vehicle was taken to a local dealer (bob poynter chrysler, 3020 b national rd, columbus, in) where it was diagnosed that the system needed to be updated. The vehicle was repaired, but the failure recurred. On july 1, 2017, while driving at unknown speeds, the vehicle would not shift into gear and the "error car must be in park before shifting gear" message appeared. The contact restarted the vehicle and took it to community chrysler dodge jeep ram (2300 s walnut st, bloomington, in 47101) where it was diagnosed that the system needed to be updated again. The vehicle was repaired, but the failure recurred. Additionally, while driving unknown speeds, the vehicle stalled without warning. The vehicle was taken back to the dealer who stated that an appointment was needed for service. The vehicle was not diagnosed or repaired. An appointment was scheduled for a later date. The manufacturer was notified of the issue and referred the contact to the local dealer. The failure mileage was 51,000.
I parked my car in the garage as usually (so vehicle was parked). On top of my garage there is my neighbor's apartment and my apartment is on top of the neighbor's apartment. I am completely sure that, when I came home the night before, I had shut off the car (using the push button- the car has a keyless ignition system) but in the middle of the night the car turned on by itself. We don't know for how long the car was running but it ran enough time to fill my neighbor's apt. With fumes and also the fumes reached my apt. Upstairs where I was sleeping with my daughter. The two of us (my daughter and I) were lucky because I had all my windows open (it was hot that night) but my neighbor ended up in the hospital for 3 weeks. At least 19 deaths have been reported nations wide due to keyless ignition malfunctioning issues. There should be some sort of automatic shut down after a certain amount of time but there isn't one in any car that have this keyless ignition system. Also very few manufacturers have added a beeping or audio alarm to warn drivers they have walked away with the fob but failed to turn off the ignition. I did turned off my car but still it turned on by itself, causing my car to idle in the garage for many hours. I believe the start/stop button on the dashboard of my car is actually malfunctioning. However when I told this to jeep dealer they said the car is perfect and they want to give me back only $15k. I paid $24k for that very dangerous car! Since the incident on september 16th,2017 I have been having anxiety issues and also I had to rely on the goodwill of friends and the use of a friend's car. I now need to move on from this incident and get a car that I can rely on and feel safe parking it in my garage but I want to make sure that these cars are out of the market asap so none will suffer what we suffered. Thank you. ..updated 01/04/18 *bf . Updated 8/20/18*jb
Transmission has been knocking very hard when I put it into drive. One day when I started my car in my driveway, the check engine light came on and a message stating "service transmission, place car into park then into desired gear." once I put the car into drive, it felt and sounded like my engine was going to jump out of the car. I tried to turn my car off and restart it, however, I had no success with that. I have had no issues at all with my driving up until this point. I bought my jeep in december 2013 and this issue occurred november 2017. I service my jeep on a regular basis and do not drive recklessly. This issue happened all of a sudden. A day before this happened, I did notice when turned my car on and put it in drive, the transmission did "knock" into gear a lot more aggressively than normal.
Jeep stalls or won't start, try to start multiple time until finally starts and omits white smoke. Took to dealership, after checkup, jeep is low on oil but is not due for oil change. Dashboard reading shows only 62% oil used. Mileage between last oil change was 4839 miles. I was advised that vehicle oil consumption was within limits. Had oil changed then same problem ensued again 3.5 months later mileage between oil changes is now 3637 miles driven, dashboard shows 48% oil used and dealership gives me the same excuse. Oil is low but no leakage anywhere and consumption is within guidelines for my vehicle. Changed oil again and will see what happens in the next 3 to 4k miles. I'm sure I will be back again. How many times do I need to take my vehicle in for the same problem before they look deeper for the root of the problem. Oil should only be change every 6000 to 8000 miles, this is how it was in the beginning when I purchased it now the mileage between oil changes get lower and lower.
The car will shut down with absolutely no warning, doesn't matter how fast you are going. This has happened on both highway and back streets. I'm told by dealer that the issue is the oil was too low and that some sensor shuts down the engine. No warning light, nothing. Just happens. Can't believe this flaw has not been recalled or caused fatalities. The car consumes oil like it's going out of style. I bought the car used, in march 2017 with 63186 miles on it . I now have just under 74000 miles and have had the oil changed 3x and have been adding oil manually. I see a lot of this issues listed on www.carcomplaints.com and other sites . I've been told by a local dealer that the engine needs to be replaced, but so far have been denied by chrysler. Last time it happened was last week (10/24/17). Somebody's going to get killed!
Tl* the contact owns a 2014 jeep cherokee. While driving, all of the warning indicators inadvertently illuminated. The contact stated that the engine stalled and lost power. The vehicle was taken to weiner automotive (1151 us hwy 220, moorefield, wv 26836 (304) 530-9000), but no diagnostic failure codes were found and the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a claim was filed. The contact stated that the manufacturer was sending a mechanic to inspect the vehicle. The approximate failure mileage was 19,000.
Tl* the contact owns a 2014 jeep cherokee. While accelerating from a stop sign, the vehicle shifted into first gear. The vehicle felt as if it were in neutral and hesitated between gears. In addition, the vehicle launched forward. There were no warning indicators illuminated. The vehicle was taken to tasca automotive group (1300 pontiac ave, cranston, ri 02920, phone number: (800) 788-2114), but the failure could not be duplicated. The vehicle was not repaired. In addition, the contact stated that the check engine indicator illuminated. The vehicle was taken to paul bailey's chrysler (425 ten rod rd, north kingstown, ri 02852, phone number: (401) 884-1900) where it was diagnosed that the power train failed. The transmission module was reprogrammed, but the failure recurred. The contact stated that the vehicle was burning oil and blue smoke appeared from the tail pipe. The vehicle was taken back to paul bailey's chrysler dealer where it was diagnosed that the spark plugs had carbon build up, the oil level was low, and the oil pressure sensor failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 45,233. ...updated 11/12/17/*bf consumer stated transmission- safety issue excessive consumption- burning oil. Updated 7/27/18
The 9 speed auto trans is dangerous, sometimes it is does not respond to the gas pedal and also it lunges at red lights just before a complete stop after I take my foot off the gas. This happens on a daily basis, below it only gives me one choice but it happens every time I drive it. I have had it in to warwick jeep on rt. 94 in warwick ny where I bought it more than 4x to fix the problem and within a day or two it just comes back. Very unsafe!
The vehicle shut off without ability to steer or shift in the middle of driving. This has happened while driving on 3 separate occasions without resolution or explanation from mechanics or service managers as to why it's happened. There is also jerking or shuddering at vehicles without understanding or resolution on sporadic occasions.
I had been driving my vehicle on side roads at a speed of approximately 25 MPH after having dropped my daughter off at school when all of the sudden out of no where the transmission service came onto my screen on the dash and my jeep lost power and the brakes locked up and said that I need to service the transmission. Multiple vehicle warning systems started sounding include "check transmission", "put vehicle in park, then select gear", accompanied by warning chimes, the engine light, etc. Vehicle switched gears and was difficult to drive. I will be bringing vehicle to dealership but see from reviewing on-line that this has occurred numerous times with the jeep cherokee (2014).
My wife's 2014 jeep cherokee has 40k miles on it and about a month ago she took it in for service because it started shuddering/vibrating and then shut-off/stalled on her and displayed 'service transmission'. We had it towed to a local dealer here in va and they said it was software recalls that addressed this issue. We took it back 2 more times to this same dealership and they second time they said conveniently that another software fix had come out to fix the issue but we had to pay for it regardless of having the extended warranty because as the service tech put it 'things break'. The third time they told my wife it was her fault for 'over filling the gas tank while pumping' since the issues seem to happen without fail every time she has filled the car up to a full tank since the first issue. Now we are taking it to another dealer for the same issue (4th time no fix).
Car cuts off going about 40mph. Steering locked up. While I was on highway. Problem occurred multiple times. Unsafe vehicle purchased top warranty and I'm still being charged for repair. Purchased the car used has 40,000 miles. And I have had the car for 3 months yet! Car stared back up and wouldn't let me go over 20mph.
While driving down the highway going 65 miles an hour the transmission made a horrible sound and just went bezerk. All I could do is put on my hazards and coast to the side. It would not go into any gear not even park. I was almost hit by several vehicles trying just to get over. He had it towed to the dealership where we were told it was fixed on our way home it did the same thing again. I am literally terrified to drive this vehicle again.
On september 5th, 2017 as I was driving (in motion) on a busy highway, I lost all acceleration power, my check engine light came on, and 'service transmission' showed on the display. I was able to pull over and I restarted my vehicle and was able to get home. Once there, I called the dealership and scheduled an appointment for the following week. I mentioned, while making the appointment, that the light and 'service transmission' display had gone off upon restarting my vehicle. They assured me that a fault would still be logged and to bring it in. After arriving at my appointment, the service technician pulled the logged code (p072900 (99 - house tech) a), said he has never seen that fault, and because it was no longer active they couldn't help me. There was no explanation of the code, no explanation of possible causes for the code to log, no examination of my vehicle, no recommendations for if it were to happen again.
Issue 1. Engine: at any time the vehicle's engine will shut off while driving. This issue has happened going 70mph on the highway, and it has happened backing out of a parking spot. I have had my engine shut off on me 5 times, I've only had the vehicle for 3 months. The engine will shut off but all other power will stay on. It seems to happen completely at random, I haven't noticed any relation to speed, type of road, or what the vehicle is doing. Issue 2. Transmission: the vehicles transmission will randomly shift into neutral while driving. When the vehicle shifts into neutral while I'm accelerating I lose complete control of vehicle acceleration. The problem seems to always happen while accelerating. This issue has also happened to me at a wide range of speeds. This issue has affected me over 10 times, last time being yesterday in a school zone. Both issues happen independantly of each other, I haven't found any relation between the two. Both issues cause me to lose control of my vehicle in dangerous situations. The way that fca and my dealership treat this issue as if it isn't dangerous is incredibly concerning. My vehicle has been in the shop for a month now and the only solution service has presented is to put a data recorder on board, with the hopes of my vehicle failing on me. My research has lead to one potential link. Based on a 2016 fca recall #16v529000, insufficient crimps in the transaxle wiring harness can cause the transmission to randomly shift to neutral, and can cause the engine to stall while driving. This recall has been performed on my vehicle and the issues still persist.
Sometimes car won't start completely out of oil no warning not fit for change bucking from transmission cooling 2 codes set off one said vacuum leak other unknown complete electrical panel went pickles across dash radio phone sinking have to shift down car for to rebut motor sounds like jet engines now tapping all four brakes rotors and calipers needed to be replaced bucks forward no warning lights have to manually go threw computer to find out what is wrong transmission worked on twice told at first nothing wrong also AC failed now other fans not working cooling not holding shaking in dash gone up as high as 300 smell antifreeze all before 2000 miles.
Tl* the contact owns a 2014 jeep cherokee. While driving 15 MPH, the vehicle jerked and independently shifted into a lower gear. The vehicle was taken to lithia chrysler jeep dodge of billings (2229 king ave w, billings, mt 59102), but the dealer was unable to diagnose the failure. The vehicle was not repaired. The dealer asked the contact to bring the vehicle back. The vehicle was not diagnosed or repaired. The vehicle was taken back to lithia dodge a third time, but the cause of the failure still could not be diagnosed. During the fourth visit to the dealer, it was diagnosed that the throttle position sensor failed and needed to be replaced. However, the diagnosis was later revised to state that the vehicle needed a software update. The vehicle was repaired. The manufacturer was made aware of the failure and contacted the dealer. The approximate failure mileage was 60,000.
Vehicle showed no warning lights, dash lights flashed, then vehicle engine stopped, no steering, no brakes. Unable to move vehicle into neutral. Vehicle was in motion at 45 miles per hour on the road, going straight.
Purchased used with 36,000 mi. On 20th day of ownership, experienced the feeling of being hit from behind while approaching driveway at low speed. That evening felt same "rear-ended" feeling while sitting still in drive-thru. The car lurched forward so suddenly that had I not had my foot firmly on the brake, we would have hit vehicle in front of us. Simultaneous to "lurch" forward, the car died like the feeling of "popping clutch on manual transmission". Drove home and engine died again at about 5 MPH after right turn. Restarted & continued onto street and into driveway. Next morning on my way to work, it felt like it wanted to die and was struggling with gears. I pulled into my parking place and my boss happened to be standing there next to his car. As he stood next to the car while I was in it, it lurched forward again and died. Needless to say he was startled, and again, had I not had my foot firmly on the brake, I could have hit him as well as the brick wall in front of the car. So I started the car again and it died again while in "p". Not cool, headed to service department. I started it again, and as I started to pull out of the driveway onto a very busy street, the car hesitated (what seemed like a couple of seconds) before it would cross the 2 lanes of oncoming traffic going 40-50 MPH. Um, yeah. Scary. A mile or so down the road, it decided to shut down again, this time in the middle of a 3-lane road going about 30 MPH and I was almost rear-ended! I restarted and proceeded to service department - no diagnosis there after them keeping the car for 4 days. They sent to jeep dealer, where it still sits today, waiting for it to act-up and get a diagnosis so it can be "fixed". Jeep has had it 15 days and still no answers. I had the car 20 days, and the dealer(s) have had it a total of 18. This car is a tragedy waiting to happen....
Since I bought this vehicle, I have had to take to multiple dealers, that could never remedy the "hard jerking, missed gear shifting and repetitive engine light warning and complete engine shutdowns". I now have a vehicle, that I'm told the only fix is to completely repair the transmission, but when the vehicle was under warranty, I was told a computer reprogram would fix the issue. I performed a VIN audit, and some of the visits to the multiple dealers don't reflect the actual service, but I have my documents. Now I have a negative equity vehicle that I fear to drive, at the moment I just took the car to the dealer, they looked at it and now the engine light is off. I have oral fear the inconsistencies of this vehicle, so I have purchased a new vehicle, until I get a resolve. I took the car to the dealer after multiple complete loss of power on I-80 while coming back from a family trip from nyc. Going 65 MPH to have the vehicle loss complete power is insane. The only resolve was to pull over, wait, and try again.
Tl* the contact owns a 2014 jeep cherokee. While driving at unknown speeds, the vehicle burned an excessive amount of oil and stalled without warning. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened case number: 32089788. No further assistance was offered. The failure mileage was 90,000.
The car when driving shift.s like to second gear.
My 2014 jeep cherokee latitude at 41000 miles had a brake failure. Now at 51000 miles the engine has been stalling while in motion and shifting into neutral. The dealership told me after the 2nd time in for this problem that the vehicle was 3.5 quarts low on oil and the engine had shut off to "protect itself" . The car has been parked for in my garage for 3 days, after driving it for about 3 miles the check engine light came on, upon checking it is again low on oil. I have had the car serviced as recommended and don't understand this sudden oil use, there are no signs of leakage or smoking, and the warning system is not indicating low oil pressure. It is going back to the dealership monday morning.
I place 2 complaints for the same vehicle - on last 3 years, last complaint is from yesterday 06-15-2017 on engine section, the previous complaint was from 2016 electric system section. Defective engine oil hyper-consumption and oil sensor malfunction cause electric system collapse, car stop on highways, cause life threatening situations. After read hundreds of the same complaints here, I decide contact jeep headquarters and request valid documentation about car oil consumption. On jeep manual is 10 000 miles, or 16 000 kilometers ! For all who are surprise with dealerships information's about engine oil consumption , when they start oil test - here is valid information, which you can use on contact with dealerships. Please find online jeep document tsb 09-007-15 pdf form here is important part of document: the accepted rate of oil consumption for engines used in the vehicles listed above is 1 quart (0.946 liter) in 2,000 miles (3,200 km) for the 1st 50,000 miles (80,467 km). For vehicles with more then 50,000 miles (80,467 km) the acceptable oil consumption for engines is 1 quart (0.946 liter) in 750 miles (1,207 km). On context with this information look on us government " emissions standards for light duty vehicles.https://www.epa.gov/emission-standards-reference-guide/epa-emission-standards-light-duty-vehicles-and-trucks jeep cherokee 2014 engine oil consumption must be on balance with us gov. Recommended vehicle emissions. On case then oil is not leaking from engine, oil is overspend by defective engine construction - hardware, or software. Defective engines with high emissions must be recall - see case "volkswagen". After witness 8 times situation, which is describe by hundreds of people here, I know, then without valid information's and documents, we are not able make advocacy for our rights.
Engine oil consumption and oil sensor on jeep cherokee 2014 - sport engine caused on last 3 years several life threatening situations not just for me,but also for cars driving around me on highways. Each time I call dealership, dealership make technical control. For 2 years dealership was not able find solution for problem, recommended make oil exchange more frequently the 5000 miles for prevent problems ! Last year 2016 was on jeep recall finally change oil sensor, but that doesn't help. My last life threatening situation is from saturday last week 06-10-2017. Jeep stop on highway, completely paralyzed for 3-4 minutes, just red battery blinking. I was lucky, maneuver with car and prevent several collisions with cars driving around me form highway middle line behind very danger curve ! After 3-4 minutes I was able restart engine and drive to quick oil, because from previous years experiences I know, then this problem is connecting with oil sensor. On car display was oil "good" on quick oil service, serviceman find then there is any any oil on engine he show me scale on which was residual oil which look like asphalt. By quick oil ticket I need oil exchange on next 1600 miles - by recommendation for dealership I change oil each 5000 miles, so accident is happened after driving just 3400 miles. Any oil leakage from engine was find, problem is caused by defective engine oil consumption. Manager from quick oil immediately call jeep dealership, describe problem on phone, send with me writing description of problem and data to my jeep dealership. The same day from quick oil service, where they put to jeep engine oil for free - I driving to my jeep northgate dealership and start engine oil consumption test - I have return each 1000 miles to dealership for oil consumption monitoring. Situation is very danger, need find solution asap !
Hello, my 2014 cherokee sport, 38k miles, 2 wheel drive, has shut off on two different occasions within a 5-day period, without warning as I was driving on a busy road. Several warning lights flashed on the dash and suddenly the car turned off. I bought it used 6 months ago. There was a recall #s55 for the transmission, part software and part hardware, that was reported to be complete when I purchased the vehicle, but it sounds like it may not have been completed since I am still experiencing random loss of power to the vehicle. Or, perhaps the software upgrade part of the recall was complete, but the part was still not fixed. The local shop could not find anything, of course, and the dealer said that the problem was that the last oil change (2k miles ago) was with semi synthetic rather than synthetic oil, and that I needed to get the oil changed. That is one of the most bizarre things I have ever heard as a cause for engine cutting off. Any ideas? It feels like a death trap and I am too afraid to drive it. After two car shops have attempted to find an issue and still tell me that "everything checks out fine" (other than the oil) I am at a loss.
Tl* the contact owned a 2014 jeep cherokee. While driving 40 MPH, the vehicle stalled without warning and crashed into the jersey wall. The contact sustained a fractured right foot and a torn ligament in the left knee. The passenger incurred hand injuries. Both occupants required medical attention. The air bags did not deploy. A police report was filed. The local dealer was not contacted. The vehicle was towed to an independent mechanic (north texas collision located in arlington, texas). The vehicle was not diagnosed and was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 62,863.
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