Tl* the contact owns a 2014 jeep cherokee. The contact stated that while driving at approximately 25 MPH, the engine stalled without warning. The failure recurred five times. The vehicle did not restart the last occasion. The vehicle was towed to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included in the federal safety agency campaign number: 16v529000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 17,000. Parts distribution disconnect.
2014 Jeep Cherokee engine complaints
Page 13 of 19: complaints 341 to 370 of 524, newest first, as owners wrote them.
Safety recall listed below. Notified 2 months ago. This can cause a crash without warning! I am not comfortable driving a vehicle that could cause serious bodily injury/death to myself or anyone else. Vin: [xxx] year: 2014 make: jeep model: cherokee limited fwd number of open recalls: 1 the federal safety agency recall number: opens new window takes away from VIN lookup section> 16v529 recall date: august 22, 2016 manufacturer recall number: s55 summary: the transaxle wire harness on your vehicle may have been built with insufficient wire terminal crimp(s). This may cause an intermittent high electrical resistance in the transaxle wire harness circuit(s). A high resistance circuit(s) in this wiring harness will cause the on-board diagnostic system to set a diagnostic trouble code (dtc). When the dtc is set, the system defaults the transaxle to neutral and the customer experiences a loss of motive power. Safety risk: the loss of motive power could cause a crash without warning. Remedy: the transmission control module (TCM) must be reprogrammed with new software. The new software strategy will eliminate the transaxle shift-to-neutral condition for this issue, place the transaxle in a fixed gear limp mode and illuminate the malfunction indicator lamp (mil) if a high resistance circuit is detected in the transaxle wire harness. Recall status: recall incomplete. Remedy not yet available information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2014 jeep cherokee. The contact received notification of the federal safety agency campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While attempting to stop the vehicle, the engine and brakes failed, causing the contact to rear end another vehicle. The air bags did not deploy. The vehicle was towed. The contact received chest and hand injuries, which required medical attention. A police report was filed. The manufacturer was made aware of the failure and stated that the vehicle would be investigated. The approximate failure mileage was 48,000. Vin tool confirms parts not available.
Takata recall car bucking when shifting into gear. Also there was a knocking noise when driving at different speeds and when turning the wheel or going over bumps. It got so bad that it sounded like my tire was going to fall off or the underneath of my car. Also my car was shaking when it would hit a bump. There was also a whining noise that would occur when I turned my wheel either way. This problem has been occurring for almost two years now, everytime I brought it back to the dealer they stated that my "car was fine" was not until I brought it to another mechanic that they told me it was my front passenger wheel ball joint. This would occur while the car was on the highway or side roads, as long as the car was in motion. Also my car would have problems when shifting. The car bucked on my on the highway when I was going 65 the car lights started flashing and I got warning lights stating to put car into desired gear, check oil and transmission. I pulled into the break down lane and put the car in park. Turned the car on and off & the same thing happened.
Vehicle will stall and cut off while driving.
While driving the vehicle, all of a sudden there was a shutdown of the vehicle's computer/electrical system, a loss of any steering control, an immediate vehicle deceleration with no ability to correct by accelerating, and a loss of braking control.
Car randomly stops moving while driving, sometimes while turning a corner. Seems like it turns itself off, but lights on dash are still on. I'm not really sure what causes it and am hoping that it will be resolved once they have a solution to the current recall for the transaxle wire harness. Have brought it to dealer a few times and they keep telling us it has to do with the 20% oil life. I don't see how that would make a car turn off. And why would they make a car that needs to have the oil changed before the oil life is up or at all.
After purchasing the new 2014 jeep cherokee latitude, I noticed that it had a rough time shifting. The transmission would shift violently from 2nd to 3rd gear and anytime you would stop on an incline. We have had all the necessary recalls done to the vehicle but it has continued to have the same problem. When communicating this issue to the dealership all I get is that we are not used to the 9 gear transmission and we need to get used to it. I will be taking it in for the fourth time to see if they can fix it. On a second note I have also had the vehicle taken in to the shop to see why the vehicle suddenly shuts off. This has also happened to us on several occasions, but when I take it to the dealership they tell me there is nothing wrong. This is a huge safety issue and concerns me. This would be a disaster if it happens to die when I am on the highway. I am very disappointed with this vehicle and more so with the way I am treated when I take it to the dealership. There is something seriously wrong with this vehicle and it needs to be addressed before people get injured.
Loss of motor power causing error codes and the shut down of vehicle. Vehicle sometimes restarts but often does not. This occurs while vehicle is in motion. Vehicle has been brought back to dealer 4 different times since april 1016 and still not being fixed. I received a recall notice and dealer stated parts currently not available anywhere to repair issue.
Vehicle has cut off while driving, unexpectedly on 6 occasions. The vehicle loses power, steering becomes stuff, and the driver dash shows a message to shift to neutral while actively in drive. After several attempts at a restart, the vehicle eventually resumes normal driving. This has occurred in my personal vehicle, as well as a rental vehicle.
Tl* the contact owns a 2014 jeep cherokee. While driving 50 MPH, the accelerator pedal was depressed, but failed to respond. The service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and the valve body and parking brake needed to be replaced. The vehicle was repaired; however, the failure recurred two additional times. On another occasion, the headlights became inoperable and the "head lamp out" warning message illuminated. The vehicle was taken to the dealer where it was diagnosed that the body control module and head lamps needed to be replaced. The vehicle was repaired. While driving 15 MPH, the automatic power locks failed to operate without warning. The vehicle was taken to the dealer for repair; however, the specifics of the repair were unknown. The manufacturer was notified of the failure. The failure mileage was 26,000. ..updated 10/13/16 *bf *js
The transmission on this vehicle makes it very dangerous!! Surging, hesitation, speeding up, hard shifts continually. The transmission was replaced and it was serviced many times with no improvements. When you try to pull out onto a road, it will hard shift into gear after hesitation, it does the same when backing up. It causes a very dangerous situation and I have almost been hit by another vehicle many times due to the transmission issues. The headlights on this vehicle are dangerous, they follow a severe straight line and when going up and down hills it causes you to lose vision of the road in front of you.
Tl* the contact owns a 2014 jeep cherokee. While driving 60 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle, but the issue recurred. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 50,000. The VIN was not available.
September 12 2016 460 county route 7 pine plains ny 12567 [xxx]- home [xxx]- cell [xxx](husband's cell) re: s55/the federal safety agency 16v‑529 VIN: last 8- [xxx] I received in the mail a recall on my jeep cherokee for transaxle wire harness. I called village dodge, duchess dodge and they have not received the parts to fix the recall. It is very disturbing to think I might crash out to loss of motive power. Why do the dealerships not have parts yet? After speaking with your fca recall assistance center 1 800 853 1404 [xxx] would only give me her name would not tell me an operator number what state she was in or any information that I contacted the center. I asked for a supervisor and placed on hold. I am requesting a loaning car. Finally [xxx] came back on the phone when I asked again for what state she was in [xxx] stated farmington hills michigan. [xxx] told me that I have 24 to 48 hours for a call back from the supervisor. Loaner car will also take 24 to 48 hour for someone call me back and I am being placed on special tracking list. This is unacceptable to be expected to drive a vehicle that could crash and possibly kill me or some innocent drivers. I expect something would be done immediately. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My car stalls randomly (approximately every 1000 miles) while I'm driving (in motion). There is no warning. This last time the car stopped when I was traveling 70 miles per hour on hwy 5 - just died right in the lane!! It has also stalled at busy intersections, on onramps, huge hills etc. I finally - after 10 visits to the jeep repair shop - understand from the dealership that the car needs a new engine to fix the problem. But they say this is acceptable under jeep guidelines and won't pay for the new engine... I've put over 20 quarts of expensive synthetic oil in my car over the past year and never know if the car will be safe to drive. This is the worst car I've ever had and I'm disgusted with jeep. By the way - I just found out it needs a fifth recall - part still in development (as always). When I asked the woman who told me of this new development, she couldn't explain what the risk is while we wait for the new part. In 2 1/2 years of owning this piece of crap car, I've had five recalls and over a dozen stalls... I'm so angry and bummed.
Vehicle has been serviced multiple times for transmission not shifting, shifting hard enough to lose traction, and shifting into neutral at random. Transmission is still not fixed nor functioning properly. This also triggers the stability control to malfunction and lose control on slippery surfaces. Now the four wheel drive feature is broken and not functioning as well. Dealer has had the vehicle more than 6 times in the past 8 weeks, and several times prior in the two years before. This vehicles transmission is a huge safety and loss of vehicle control issue.
While driving about 50 MPH on winding hilly country road, the vehicle suddenly jerked and all the dashboard lights lit up. The car completely shut down. This shutdown lasted for only 2-3 seconds and then restarted as if nothing ever happened. It was not necessary for the driver to do anything. There was no need to restart the vehicle it restarted on its own as the key remained in the ignition and we did not touch it.
Vehicle doesn't idle at stop signs or light, often the engine shuts down if brake is applied abruptly. When selecting drive from reverse the vehicle engine dies and same with turning left or right if your feet is not on the accelerator pedal. Happens both on the highway or around local streets.
I have had multiple instances of the transmission falling out of gear and losing all power. In order to get any acceleration I have to restart the car multiple times. At this point I will be unable to get above 5-10 MPH. When shifting between gears during these instances the car will jerk violently as I shift between p r n & d. On one occasion the car accelerated in reverse when the dash shows that I was in d. In every instance this has occurred while I was driving the vehicle. Multiple times both on the freeway and on city streets. When the issue occurs my check engine, service transmission, service parking brake, and traction control lights come on. The issue is not affected by speed, turning, etc. I currently have a replacement transmission in the car and have had it into two different dealerships multiple times for this issue and am still experiencing the problem. I have taken video records of the latest instances and shown the service advisors.
Purchased the 2014 jeep cherokee and initially had trouble with the zf 9-speed. Issues involved jerky rides in the low gears. Issues were so bad that at times the car would take 5-10 seconds to switch gears and I would be stuck in neutral in the middle of the road, almost causing several accidents. I have now taken my car to two dealerships over the past 2+ years roughly 7 times and theyve perfomed system updates that are supposed to help. They have yet to help and most recently I was involved in another near accident. I have called the fiat chrysler service center to put a case together. I am very frustrated with my purchase and hope that they can fix these issues. A more concerning issue was after two weeks of purchase. I was driving on the highway, going roughly 70 MPH, and a warning light appeared on the dash screen and they all the screens went black and I lost the ability to accelerate. I was forced to move from the left lane to the far right and let the car come to a stop. I contacted the jeep dealership, since it had only been 2 weeks after purchase, and they told they didnt know what was wrong and to just turn off the car and wait 5 minutes and then try again. After doing this I drove the car to the dealership and asked them for a reason to why it happened. They couldn't provide an answer and saw nothing wrong with the car. 2 years went by and this hadnt happened again, until this january. I was again on the highway and lost control of accelerating and almost was in an accident. I brought it to the dealership and they said they performed software updates. Hasnt happened again, but last time it took 2 years.
The transmission sticks in neutral and I have to stop the vehicle, put it in park, engage the parking brake, disengage the parking brake, and shift into drive in order to fix the issue. There are several known issues with the 9-speed transmission. There have been two recalls and still giving me problems. I took it to the shop today. I have no idea how much this is going to cost.
When I got off work one morning, about to get on interstate but jeep was acting funny, all the warning lights came on, so I decided to stay on service road, came to a light and stopped, mind you all the lights were blinking and then my wipers started going off, the jeep wouldn't go then it died. I tried three times to push the start button but the jeep didnt start until finally the 3rd time, it didn't drive well, spudders until I pulled over into a parking lot, the car warning lights were on and flashing wipers going without being on. I turned the car off and waited for about 15 minutes and it came back on still had warning lights on but not flashing and the car drove fine all the way to the dealership. This happened about 5 weeks ago they found nothing wrong. About two weeks I was backing up, then put in drive and the jeep continue to back up, had to put in park then in drive to go forward this happen three times on that day, then on same day was driving on the interstate and going about 73 MPH it was driving rough, the rpms stayed on 4 and never did idal down. Took to dealership again, nothing wrong. Then on friday 7/29/16 same thing with all the lights and wipers going off, back to dealership, as of yesterday tuesday still nothing wrong. I brought with 176 miles on it, never got the extra warrenty or service warrenty sorry don't the money for that, I had to pay for my own rent a car, dealership won't pay for it. I have 57000 miles on my car in two years, all hwy miles I work far from home. I want to trade but will be upside down very bad. I don't feel safe in this jeep and will never buy another one ever, ever, ever... Jeep dealership doesn't give a rat's [xxx] either. Not a happy camper. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Vehicle does not shift gears properly both on city streets and highway. Often slams into next gear at unexpected times or not at all. On the highway when trying to accelerate past a car there was absolutely no pick up, the car did not even go. It has even caused the car to jump forward after breaking and coming to a complete stop. This has all been happening continuously since purchasing the car. I was initially told it was a software issue but no updates have seemed to fix the issues and it just continues to get worse, I'm scared for my safety.
Tl* the contact owns a 2014 jeep cherokee. While driving various speeds, the vehicle stalled and the transmission service warning indicator illuminated on the instrument panel. The contact stated that the instrument panel suggested restarting the vehicle. The vehicle was restarted and functioned normally. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,000. Updated 09/27/16*lj
Since getting this vehicle in oct. 2014 we have had nothing but problems with it. The car switches gears when it shouldn't and lunges forward. Also when you slow down to stop the car lurches and shakes before coming to a complete stop. Sometimes you can feel the pedal pumping under your foot when you are moving slowly in traffic. Whenever you are going up any type of hill the engine sounds like it is going to explode. We have taken it to the dealership where we purchased it numerous times and continue to just be told that it is a known issue with 2014 jeep cherokee's. There is also a clicking noise by the tires whenever your make a turn. We also took it to the dealership for this and they claim they didn't notice anything. It sounds like the wheel is going to fall off! We should not have these problems with a car that has less than 20,000 miles on it! I cannot wait to get rid of this jeep. I've had older cars in the past and had not nearly the amount of problems as I have had with this jeep. It doesn't feel safe to drive. Jeep is well aware of this issue yet they continue to do nothing about it.
Vehicle has stalled twice at a 30 MPH rate of speed due to oil low not empty. If vehicle should fall below 2 quarts of oil, vehicle may stall and stop working properly while in motion. My vehicle hold 4-5 quarts of oil and was not due for an oilchange and stalled twice while on residential road. Dealer stated my vehicle should remian a full level of oil in order for it to not stall!!! No oil leaks or mechanical issues were found during service.
I have a 2014 jeep and every time I drive the transmission slips gears, mostly if I am slowing down but it also does it when I am accelerating. I have had this problem for about 2 years now and the dealer says it nothing to worry about. I also have a problem with the air bag light it keeps coming on and off I have told the dealer about this and it has taken them months to finally listen to me. Then I find out that there is and electricall problem, honestly what else can go wrong. I mean seriously 6 recalls already and I am sure there is no need for this. To be quite honest I was told today that my car was no safe to drive sue to the electrical issue.
This vehicle's transmission slips in and out of gear without warning. This causes the car to "jerk" at any given time. It sometimes happens as I am accelerating, but also happens as I slow down so there is no definite action that is being performed to cause this problem.
Transmission failed while driving at about 60 MPH on a highway. Lost power, lost power steering. Could barely steer car to the side of the road. Turned off, waited, restarted and it ran fine. Service transmission light came on for a while, then went off after about 50 miles. This happened for the second time on june 27, 2016. After the first time several months ago we took the vehicle to the dealership for a software update, this is really dangerous. Losing power and power steering while traveling down a highway at 60 MPH could result in an accident if it happened in traffic. Luckily for us, traffic was light so we we able to get off the road on both times this has happened. Must be a software defect, as the engine is running fine.
This car is an accident waiting to happen! The transmission (I-4 specifically for me) buckles and lunges in gears 1-3. It gets stuck in gear, it goes into 2 gears at the same time. It has gotten stuck on the acceleration. I am terrified to drive this car in traffic, or anywhere I need to go slowly since it does not always respond when I brake or give it gas. I wouldn't put my worst enemy in this car! The transmission problems started on say 1 with 100 miles on the car, and have kept going for the past 2.5 years. I have had a transmission replacement and that did not help.
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