This is a flat tow vehicle that creates a death wobble when being towed behind RV, jeep paid for first fix and has worked for 3 yrs. now death wobble is back.
2014 Jeep Cherokee steering complaints
Page 2 of 5: complaints 11 to 40 of 119, newest first, as owners wrote them.
Wife and I were towing our 2014 Jeep Cherokee Trailhawk behind our 28,000 LB Motorhome and it began to shake and wobble so bad we had to pull over. We got 35 miles from our Home base in Ohio. Sat on the side of the road about 20 min and took off again toward an exit about a mile ahead. It did not wobble so we drove on. About 30 miles later it did it again. After it did it 5 times in 80 miles we decided to have the Jeep hauled home and put away for the Winter and we left for the South.
After filling my jeep with gas this will cause the jeep to stalls then shuts off and all kinds of warnings and code appear. It will radom shut off and is extremely dangerous. Dealership could not diagnose . This is happening regularly. Goggle says many others have experienced this problem as well
On several occasions returning from Montana to Missouri, while flat towing our Cherokee behind our Motorhome, when driving on uneven pavement (typically when entering construction zones) the Jeep goes into a terrible wobble which can only be haulted by completely stopping. On one occasion there was no shoulder to pull off and with only one remaining lane of traffic, we stopped all traffic behind us to remedy the situation. Only by the grace of God where we not involved in a collision OR the cause of one. I have just learned in researching this site, that this has been a known and ongoing problem. Jeep needs to be forced to at minimum send warnings to all owners where this potential problem exists.
Transmission shifted from D to N by its self as I was driving. Luckily hadn’t gotten on the highway yet. A minute later I would have been in the highway when it did it. It said “shift to p” the. It said to service transmission and a number of other things then would not shift after I FINALLY got it to engage. This is the second or third time this has happened! When going around a bend on a highway doing highway speed if I hit a bump I get a very bad vibration in the steering wheel and it makes the car swerve to the point of possibly wrecking. Have taken it to dealership (Jeff Wyler Batavia OH) for the same issue numerous times and they say they can’t find anything every time but there is clearly something wrong with it! I used to stand behind Jeep. I no longer can. Within a year of me owning it I’ve replaced Oil cooler gasket, timing gasket, rear diff gasket, and rear axle seal. It had only 80k miles when I had to replace all of this! Now to see what the hell is going on with it now! DO NOT BUY A MOPAR VEHICLE! I HIGHLY SUGGEST HONDA, HYUNDAI, or TOYOTA!
Car stalls after refueling to full capacity. Shuttered and stalled 3 times after refueling tank. The car gives off multiple warning lights ranging from transmission to battery, despite the transmission and battery being perfectly fine. Once the car begins to stall, the steering locks up and all power is lost. The car must be put in park and restarted, sometimes it struggles to restart
Just bought this car from private owner, I asked of any recalls, she told me none at all. Didn't even have it a week and transmission stuck in neutral and couldn't remove the keys.
I went to get my oil changed and was told and showed (in pictures taken by the attendant) that my vehicle has several oil leaks. The attendant also told me that it was a possibility that the vehicle could catch on fire because of the oil leaks. I was then asked if I had had any mechanical work done on my vehicle and I replied no since I hadn't had any work done other than maintenance. The manager then told me that I should be very angry and take my vehicle back to the dealership because it seemed like the engine and transmission were not put together properly which is why I have several oil leaks.
Driving the car the engine light and traction light would come on and the steering wheel would lock in position, moving straight or turning. Happened several times between servicing. Several codes came up and were addressed but did not fix the problem. Codes were u0131, u0418, u0131-87, u0415 and u0428. No issue until car was serviced for the latest recall. Car with dealer. Say it's a complete electrical system repair. Not once have I had an issue with my car in 4yrs until dealer serviced it for steering wheel recall.
Tl* the contact owns a 2014 jeep cherokee. The contact stated that while driving, the vehicle stalled with the instrument panel indicating shift to park and shift to desire gears. The failure recurred numerous times. The contact also stated that while entering a driveway or while in reverse and also while driving the vehicle would start to shake and jerk violently. The contact also mentioned that the steering wheel locked up and pulled to the left while her daughter was driving. The instrument panel indicated shift to park and shift to desire gears and also indicated service transmission and also service brakes. The contact powered off the vehicle and restarted the vehicle, shifted out of neutral then into park before selecting drive. The vehicle drove normal to half a block before the failure recurred. The contact stated that the failure persisted. The vehicle was taken to spirit automotive chrysler dodge jeep ram (4611 avenue q, lubbock, tx 79412), but was not diagnosed. The mechanic updated the transmission control software under the federal safety agency campaign number: 19v447000 (power train). After leaving the dealer, the vehicle started to shake and before reaching her residence the vehicle stalled. The vehicle was restarted, coasted into her driveway and stalled. The contact called an independent mechanic and was advised to contact the manufacturer. The manufacturer was contacted and informed the contact to take the vehicle back to the dealer for them to update the software again. The vehicle was taken back to the dealer but was not diagnosed nor repaired. The technician called the contact and informed her the vehicle was ready for pick up however, the failure recurred. The contact schedule an appointment for a diagnostic test which was still pending. The failure mileage was approximately 97,700.
Tl* the contact owns a 2014 jeep cherokee. The contact stated while driving at various speeds and attempting to make a turn the steering wheel ceased without warning. The vehicle was turned off and back on and the vehicle operated as intended. The vehicle was taken to lithia chrysler dodge jeep ram fiat of santa rosa located at (2727 dowd dr, santa rosa, ca 95407) to be diagnosed. The mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 29,000.*dt*dt consumer stated when the ignition is turned off, vehicle is started the steering problem goes away. Problem has occurred 5 times.*jb
Vechical lost speed, stalled, no power. Will not excell. Engine light and etc light on. On a city street in motion. It looses steering and will stall also. I replaced the battery.
February 18, 2020, while driving I-95 n, doing the speed limit of 70 MPH our vehicle lost power steering. A warning light came on, it beeped, and signaled "service power steering". Immediately our vehicle violently jolted. My husband was able to muscle the car to the side to the road. We shut the car off, turned it back on and regained power steering. Talk about a scary experience, we would lose and regain power steering in the middle of curves, abruptly jolting and shaking the steering wheel almost causing accidents. We made it to the dealer and left it for diagnostic. February 22,2020, we left the dealership having our issue "repaired. $3700 dollars later, we found out that our gearbox rack and pinion had gone bad causing loss of power steering and needed to be replaced. Note, the cherokee barely has 37k miles on it! In fear of loosing power steering again we serviced the vehicle. This was 100% out of pocket expense as chrysler fiat as well as the jeep dealership declined any responsibility. February 26,2020, just 4 days after having the vehicle "fixed" we lost power steering. It was our worst nightmare all of again. We called jeep, and with lack of concern, they advised us to take it back to service as it could now be a defective part installed in the vehicle. February 28, 2020, is our second service appointment with jeep, however we are afraid this is a deeper issue than meets the eye. We no longer feel safe and fear for catastrophic injury for us and others. We fear for others that might potentially have this problem with their cherokees. For anyone that is reading this, have your car looked at, you might not be as lucky as we were. God forbid we were on a switchback road and lost power steering in the middle of a sharp turn. We would have gone off the side of the mountain. Jeep needs to address this issue before anyone gets seriously inured.
As I was coming home from work around 9pm I was driving down a county street when the engine light, traction control and power steering light came on but the power steering light went off at some point, but as I approached a curvy bridge I had to slightly turn wheel to the right to follow the curve, but the steering wheel felt hard like I couldnt fully steer the steering wheel. It was very scary as again it was on a curvy bridge and very dark on this roadway. Was able to get home safely but engine and traction control light stayed on. Next day my husband was driving down the street to my parents house when as he backed out of our driveway the wheel locked and he couldnt steer. Shut car off and restarted and turned the corner only to have it completely lock again as he tried to turn the corner and car just died. Waited a few minutes and car restarted and was just barely able to get the car to my moms where it shut down again and he had to leave there.the engine light was still on from the night before.
My daughters jeep cherokee sport 2.4l at 62000 miles has shut down with no warning while driving. It has stopped entering city streets and when braking hard to avoid another car. When the vehicle stops and suddenly its steering wheel gets hard to steer . The dash comes on with an error on screen saying, "car must be in park in order to shift." turning the key does nothing until we try multiple times.
My vehicle between 50,000 to 62500 miles have been shutting down with no warning while driving. It has stopped entering highway and on city streets. When the vehicle stops and suddenly its steering wheel locks up and I cannot steer vehicle. I have already paid for myself to get alternator replaced, cabin filter, new spark plugs, and several batteries and problem still exists. I have had this vehicle 17 months.
When I'm on the highway going 65-75 and there's dips in the road my steering wheel and front tires shake out of control and I have to press the brake pedal to make it stop.
Engine seems to budge the car along with a popping noise when the gear shifts. Icons appear on my dash, gear blinks on dashboard and gear shifter, stiff steering wheel, hard time starting up and after the car is turned on the engine sometimes cuts off.
Was driving my 2014 jeep cherokee and a steering wheel with an exclamation icon popped up on the dash and I received a warning to service the power steering. Then a traction icon lit up and immediately the steering wheel stiffened and I couldn't steer; I was going 65mph on the highway! I attempted to troubleshoot the problem but it's electric power steering and there's no check engine light or codes to scan. I'm currently waiting for a flatbed to tow the jeep back to the dealership where I bought the car less than 2 months ago. Chrysler said they've never heard of this issue and it's not part of any recall so this will be an additional expense to repair.
Vehicle has been a constant headache. Purchased aug 21, 2018. December something broke, ended up being a transfer case shattered. Damaging our radiator. A week after picking up I still felt the vehicle was off and tried to return to dealer, they didn't have another trailhawk and said they would call me when they did. A few months gone by of hearing nothing. We did a tire rotation and noticed a huge difference in wear. Obviously the front end hasnt been right for months as ai originally complained about. Scheduled the vehicle in for service again to find it needs a wheel bearing replacement. Received the vehicle back and the notice the passenger rear is still making a lot of noise, enough you can hear over the radio, and the steering feels tight and pulls to the left.
Almost died last week!! We purchased the jeep cherokee trailhawk new in 2014 with the full intent of towing it 4 wheels down behind our motor home. The owners manual for towing is very clear and we have been following the instructions as provided and as instructed by the jeep dealership. Last thursday night (may 30th 2019) on hwy 24 in kentucky we hit a rough patch of road and the jeep went into a death wobble that brought the entire rv coach from 65 MPH to a dead stop in the middle of the highway in the dark of night in heavy traffic!!! By god's grace only are we not dead!! No driver expects an rv to be parked on the highway (emergency flashers or not). We have been scared before with this at a lower speed of 30 to 40 MPH, but never at full highway speed! We are terrified to tow this vehicle even thought the vehicle was clearly sold as tow-able. After researching on the internet about this, I find out it is a known issue with jeep 2014 / 2015 models and that a electrical wiring harness is now required to tow the vehicle safely - however - jeep wants to charge you for this part and install!!! This is pure evil on jeeps part. They know of the issue and are pushing the repair off on the owner, when the vehicle was clearly advertised and sold as tow-able with no need for any adaptations. It is a miracle that no one has been killed due to their negligence in getting these vehicles repaired. I have not been notified by jeep that my life is in danger. They have made no effort in rectifying this deadly situation or even letting me know about a potential solution. I have tried to fix the wobble independently by changing tires, balancing etc, only to learn through google that the jeep is faulty in and of itself, that the steering is not powered correctly to keep the jeep from going into a death wobble. This should be a recall and not the burden of the owner.
We have flat towed our jeep according to manual since we purchased in 2014. On a few occasions we had intermittent wobbling of the motorhome which we thought was due to water in the motorhome's holding tanks. On recent trip we had traveled less than ten miles on the highway when our jeep tow car began to swerve violently from side to side. We were driving straight between 55-60 MPH with no on-board water. A driver behind us stopped and said there was something wrong with our jeep since it was swerving violently from side to side, not the motorhome. We inspected everything and there were no flat tires and continued slowly. The event occurred repeatedly after we crossed a bridge or patch of rough highway. We eventually unhitched the jeep and my wife followed behind the motorhome without incident. My wife later learned through social media that mopar issued a wiring harness to repair the lack of power to the steering system when the jeep is flat towed. We were never warned of this issue by mopar and could have had a serious accident if we were towing with a smaller motorhome. We called mopar and they confirmed a repair kit was available but that it may void our extended warranty. We purchased the wiring harness but have not scheduled the repair. Also, we were told we must pay our $100 deductible for the repair. This is a safety issue for all jeep owners that are unknowingly towing a jeep that could go out-of-control at any moment. Please respond on actions being taken to warn other owners and make mopar accountable for their defective design. I am an engineer by trade and design processes that prevent safety and quality issues. Mopar is not being transparent with this dangerous problem lurking under the hood. I may be reached at [xxx] for more information or [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I am the owner of a 2014 jeep cherokee. In the two years since I've owned my car, I've experienced 30+ instances in which my car stops working in the middle of operation. It's happened while I've been driving on the interstate, in the middle of intersections, and just about every other type of road possible. It usually occurs after I make a turn or come to a hard stop. The car will immediately, and completely randomly, come to a stop. The wheel will no longer work, nor will the engine. It comes with no warning. I will then have to turn my car on and off several times before I can get it in motion again. I've taken it to multiple mechanics and the only solution seems to be to get an oil change, though I am not quite due for one when this happens. After research on the internet, I've found this is a common occurrence amongst jeep owners and the car is eating through an abnormal amount of oil. Jeep is well aware of this problem and has done nothing to fix it. The jeep dealers I've taken my car to don't give any alternatives to fixing this problem. This is extremely dangerous and it's only a matter of time before someone is killed or severely injured as a result of this.
Multiple times after fueling up my vehicle my car will start to shake and sputter and just stall. Has happened while on the highway with my family and almost caused a bad wreck. Most recently it happened again on local streets. Dealer keeps saying they can't figure it out but I videotaped the issue. Also when fueling up the vehicle it gives a problem and takes forever to fuel up and spits gas out and back on to me . I don't feel safe driving this car anymore with my family and fca doesn't want to acknowledge there is an issue and says just fill the tank up only 3/4 .. Something needs to be done !!
It vibrates it revs up when in gear it shakes code u11c2,u0001000,u04200,u010100,u000288,u012100.
Tl* the contact owns a 2014 jeep cherokee. While driving 65 MPH in the rain, the windshield wiper motor failed and the exterior and interior lighting shut off. The contact coasted the vehicle to the side of the road. Once the vehicle was restarted, the lights turned back on and the vehicle operated normally. The vehicle was taken to bemidji chrysler center (located at 755 paul bunyan dr nw, bemidji, mn 56601, (218) 751-8006) where it was diagnosed, but a failure could not be found. In addition, while driving 35 MPH, the steering wheel seized and the brake pedal failed to stop the vehicle when it was depressed. As a result, the contact crashed into a fence. There were no injuries. A police report was not filed. The dealer was not notified. The manufacturer was notified of the failure and did not assist. The vehicle was able to be driven from the scene and was not diagnosed for the brake and steering failures. The approximate failure mileage was 37,000.
At 42,500 miles the steering gear went down causing the car to say service parking brake, brakes, and transmission while I was driving down a city street. The power brakes and power steering stopped functioning at this time while I was driving.
According to owners manual and jeep, this vehicle is designed and capable of being flat towed behind an rv. There was a supplemental document from jeep advising if you experience a wobble when towing you need kit 683214ab. This needs to be mandatory as it happened twice in the last month after towing thousands of miles, the jeep will start violently wobbling when driving requiring the rv to fully stop in order to recover. On the two occasions, there was no warning. The first issue the car was swinging so much it damaged the rear passenger car tire rim by hitting the curb. Luckily there were no bikers or pedestrian at the time. The rv was traveling less than 25 MPH on flat street roads. The first time we turned a hard right and was +200 from the turn. The second time we turned left and about +200 from the turn. The jeep is configured with supplemental braking, lights, tow bar, and break away kit. We tow it with a 40' diesel pusher rv about 34k lbs. My request is to have jeep make this fix mandatory instead of elective.
I'm having a few problems with my vehicle, I just bought it used with approximately 111,000 miles. My main concern is my steering wheel becoming very hard to turn while trying to park or ease out of parking. Every time I back out, it doesn't let me turn my wheel which was very difficult because I didn't want to hit anyone/anything. Also, this morning on 5/23/2018, all my lights on my dash board came on while on my way to work, and my steering wheel became stuck while cars were behind me. Luckily, it was in a residential neighborhood. I had to rotate the steering wheel very hard to pull over. I hope no one else goes through this while driving. This is very unsafe. Hope to find a resolution.
When accelarating at highway speeds, the steering wheel will shake/vibrate violently. The shaking and vibration can be felt through most of the car and will only stop once you have stop accelerating. The shaking will also start when slowing down from highway speeds. The most shaking tends to be when at 3000+ RPM
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