While driving 55mph check engine lite along with stop/start lite came on and vehicle rapidly decelerated from 55mph to 30mph causing transmission to over heat which ultimately lead to transmission replacement on a new 2015 jeep,
2015 Jeep Cherokee engine complaints
Page 13 of 14: complaints 341 to 370 of 371, newest first, as owners wrote them.
I went out to start my car at around 8:40am on may 28. When I pushed the button to start it, I heard a pop followed by smoke. I thought maybe something was under the car so I backed up the car approximately 2 feet and then turned it off. I went inside to get my husband, he came out and opened the hood and I tried to start it again. It started right up but there immediately was smoke and fire coming from the front of the car on the passenger side. I turned the car right off after maybe 5 or 6 seconds. I had a meeting to get to so I left in my husband's car. When I got to work, a retired fire fighter suggested that I call the norwich township fire department. Brian beach came to inspect the car. Because of all of the plastic coverings, it was very hard to see anything that was wrong other than melted plastic fittings. I had the car towed (at my expense) to byers on hamilton road. Today, I spoke with the service manager, ron brown, who said that he didn't think that the car caught on fire. He feels that the tensioner belt broke and that is why I smelled burned rubber and there was so much smoke. Either way, this is a brand new car and shouldn't be having any issues.
I am writing to express a "safety issue" relating to the push button start our new vehicle. While we are very happy with our vehicle, we recently had a scare with it. Both my husband and I are hearing impaired & I feel it is a safety risk to have a push button start vehicle as number one we park our jeep in our attached garage. It can be easy to forget to push the engine off & it has happened once already and we were lucky to catch it within several minutes due to going back out to the garage to get something. We do have a remote start on our vehicle as well. When we recently went on vacation, due to being in a rush the vehicle was not turned off & it appears to have ran until it ran out of gas. It did start when we arrived back a week later, but we did not make it to the gas station before it ran completely out of gas. Why can't the engine shut completely down if the key fob is more than five or ten feet away from the vehicle? (or similar with the remote start being within so many feet to start, why not also shut down as well as start?)
Multiple incidents of when applying brakes, the tachometer would increase as the jeep down shifted and the jeep would leap forward. Increase in speed. Delays in the ignition switch when starting. When applying the gas, the jeep would have a 5 - 10 second delay in response and slow down instead of increasing the speed. As days past, the incidents with the jeep leaping forward when applying the brake got worse and it got to be dangerous to drive. Almost rear ended a few people. Had to have jeep towed to a dealership because it was unsafe to drive. The computer upgrade that came out in february of this year was not applied to this jeep before it was sold to me.
Transmission has always been with problems, it has been in service for 3 times and for the last one has been there for 3 weeks, I'm still waiting for a solution. Vehicle is at the dealer waiting for a new transmission. I saw all the stories online about the transmission issues in this vehicle and decided I should also report my experience.
As I was driving on the highway (cruise control), I raised my right knee which accidentally bumped the ignition key which turned the car off. I turned to key to on, but no help, then start position, again no help. I then put the trans in neutral and was able to restart the engine. However, I could not shift back into drive. I had to pull off the highway, come to a complete stop before I could shift into drive. Fortunately I was on a two lane highway where I could safely pull off to the side of the road. Had I been in one of the middle lanes of I-5 near seattle, this could have caused a serious accident (me getting rear ended). Note that I able to duplicate this problem later.
I was moving very slowly in the second from right lane on route 287 in new jersey. In my attempt to change into the far right lane to be in my exit lane I accelerated heavily. The engine surged and made noise appropriate for the situation but did not actually engage in moving the vehicle for approximately 1-3 seconds. This could have caused a serious accident. Jeep dealership has been advised. Thank you.
I purchased a jeep cherokee 2015 on may 1st and started having trouble with the start/stop system on the 3rd. A passenger and I were coming to a stop and the vehicle completely shut off and stopped running. The control system, within the driver's panel, flashed start/stop system is unavailable, service start/stop system. I had to restart the car in the middle of the highway. It did this three times before we got home. The engine light also came on at this point. I did not drive it again until the next morning and hoped to make it to work and then take it to the dealer that afternoon. Well I shouldn't have done that... On the way to work, on the interstate, I started slowing down and the system did the same thing. As I sped up the gears starting sticking, the car was stalling and I finally had to pull over and restart the car. On the interstate!!! The car did this another four or five times before I made it to work and another three times before I got to the dealership. When I first arrived, they could not figure out the issue and no reprogramming fixed the problem. They did state that the car has a flash update (aka recall), which was not communicated to me when I purchased the vehicle. So finally today, thursday, may 7th, (3 days later) chrysler decided the car needed a brand new transmission. Wasn't the transmission brand new anyway????? This purchase has been very disappointing and I am really concerned about the safety of these vehicles. I really hope this new transmission fixes the problem. I also hope a serious recall is communicated to the public before anyone gets hurt!
1 day after purchasing the vehicle (jeep cherokee trailhawk) while turning into traffic, the vehicle shut down and lost all engine and steering and was completely disabled in oncoming traffic. The transmission check engine light, parking brake warning, and loss of 4-wheel drive warnings all came on. The vehicle was completely immobile and highly unsafe to drive. Chrysler/jeep has advised they don't know exactly what is causing the problem and have offered several fixes, but they can not guarantee any of them will fix the safety issue.
Shortly before reaching her destination, the driver of our vehicle smelled an odor, but couldn't determine what it was. She continued onto her destination as it was just up the street. She parked the vehicle and was preparing to exit. Before she could exit the vehicle, a witness saw smoke coming from under the vehicle. She quickly exited the vehicle and saw the smoke. The smoke then turned black and she saw flames. The vehicle then burst into flames.
I was turning into my driveway and slowed down before hitting the slope, when I pressed the gas pedal to go up the driveway the engine revved up but the car didn't accelerate. After about a second the car jerked and sped up faster than normal to where I had to slam on my breaks to avoid hitting the garage door.
While decelerating in drive with the foot off the gas, or under light gradual braking, when the automatic transmission downshifts as the car slows between 25 and 20 MPH, engine speed increases in the lower gear and the car accelerates slightly.this acceleration, with the foot off the gas and when one expects the car to be slowing down, though relatively mild, is nonetheless disconcerting and perhaps potentially dangerous. An appointment was made with the dealer for march 30 2015. Coincidentally, between the time the appointment was made and before the appointment, the customer received a mailed recall notice from jeep regarding an upgrade to software for the nine-speed automatic transmission. On march 30 the dealer attempted the software upgrade and reported that when they test drove it, the transmission then would not function properly, and the car would only operate in "limp" mode. The customer was given a rental car. The next day, on march 31, 2015 the dealer notified the customer that consultation with jeep and further diagnostics indicated two locking rings had broken or malfunctioned inside the transmission, and they were installing a new transmission. The customer also received a recorded message telephone call from jeep on march 31, asking the customer to bring the car in for a transmission software upgrade. The new transmission is being installed.
My 2015, brand new jeep has been acting sluggish, with a delay in shifting, poor highway pickup for a few weeks. My 17 year old daughter drove it a long distance and complained of similar issues. While driving to meet a friend the car began to loose power on the highway, there was no response when I stepped on the gas. I managed to coast to an exit ramp where I was unable to drive the car. The engine was running but would not move. I had the car towed to the nearest dealer and it has been 3 days and they still cannot diagnosis the problem other than saying it is transmission related. They ran the software update but still experience the same problem. This is an extremely dangerous and I was fortunate to be in a safe area, during the day when this occurred.
2015 jeep cherokee purchased 2-24-15 with 8 miles on it. Two days later the check engine light came on and I was told to check transmission. Car needed brand new transmission after 2 days. Two weeks ago, the tire pressure light came on. Back driver's side tire keeps losing pressure. On 3-20-15 computer went out. I had no camera, no radio, no heat controls, no ipod player.
The vehicle was in park and started. All of the vehicle warning displays turned on including the check engine. This vehicle is practically brand new and this should not happen. I also had similar problems with a 2011 model. Vehicle sensors are also giving erroneous readings.
When I turned the car on the engine light came on and I brought it the dealer immediately. They told me the car needs a new transmission.
After a simple first required service of an oil change, the engine light came on. We learned that this engine light coming on was the result of the dealership service department performing a recall campaign service to reprogram the transmission and powertrain control modules. The campaign to reprogram the transmission control modules was completed, without our knowledge, during the time the vehicle was in for the oil change. The vehicle was brought back to the dealership twice more in two days to "figure out" why the engine light was coming on. The dealer is now replacing the entire transmission.
I purchased a 2015 cherokee sport in october 2014. Since then I have noted several recurring problems. Having never owned a brand new I thought perhaps there was some early mile growing pains but these problems persist. The screen malfunctions at will; sometime the rear camera is engaged when driving forward, the screen locks on the disclosure/acceptance page. Voice recognition/command has never worked. Unintended acceleration when at a complete stop (reminds me of an unruly dog on a leash trying to leap forward). Delayed acceleration when the gas pedal is depressed causing it to suddenly leap into motion risking hitting a car in front of you in city traffic (I live in los angeles ? This is particularly concerning) or a wall behind you (I back into my parking space). When parallel parking or in a 3 point scenario (d-r-d) the car, although clearly placed in the reverse the car will roll forward before reversing. Often putting the car in reverse, waiting several seconds (4 to 5) before releasing the break will do the trick but just as often, it makes no difference. Gear transitions are sloppy. This car does not shift it lunges. I'm surprised the [xxx] thing doesn't bite although it tries. I thought these were my pet peeves but it appears I am not alone. I wish I had read these earlier complaints. I would have returned it to post haste. I hate this car but am not in the financial position to buy another. Purchased from a dealer 50 miles away (best price) has made it difficult to take into the dealership. I have finally scheduled 2-days off from work to take it in. I wish I was in the position to not just drop it off but leave it there. If I had the money I would not hesitate. *tr information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
For the past week my 2015 jeep cherokee has been at the dealership; continuous screen/radio malfunctioning/ unintended car acceleration/ computer system malfunction, etc. I was told by the service manager that they have no clue why my vehicle is not functioning correctly or accepting their several attempts to 'update' my vehicles system to correct the various problems. The manager went on to tell me how my car is "rejecting" the new part they tried to install. I did not know vehicles had the ability to 'reject' mechanical parts. He said they had to contact chrysler to find out how to fix my vehicle; I truly thought the "chrysler" dealership was chrysler and mechanics there were trained to fix all of chryslers vehicles, shame on me. At this point I am truly afraid to drive the truck, especially with the chrysler dealership not knowing how to repair the various problems with a 2015 model. I also noticed the jeeps starting with 1c4pj seems to have all the problems. With chrysler noticing it as well, why not just replace the jeeps sold in that batch?
I noticed my motor was surging(refine up) when I would break and then eventually break when I continued to break. So I took to stetler dodge york pa and the said they weren't sure but there were flash updates that needed done in regards to the transmission so they needed to keep the jeep. They kept the jeep called and said the transmission module needed replaced so they replaced. I pick up the car drive it less than 5 miles and the auto shut down alarm started going off and the check engine alar, went off. The car then begins to rev and will not shift its at 40 MPH and at 5 rams. The auto start no longer works ect... This is a brand new car I am paying for and when I take it for these issues they now tell me the transmission needs replaced. This is ridiculous. This car is turning into a lemon quick. Twice in the shop and own it less than 3 months.
2015 jeep cherokee 2.4l. Jeep has less than 200 miles. Car was brought in for service due to sudden acceleration while decelerating at approximately 25 MPH. Car would slightly accelerate and the RPM's would jump from around 1400 to 2000 without my foot on the gas pedal. Dealer service department had the car for 1.5 days and said that I had the most recent "flash" after driving off the lot the issue still exists. Car will lunge/accelerate and RPM's jump while decelerating and foot is off the gas pedal.
2015 jeep cherokee latitude. Fwd 2.4l engine. Car shifted extremely hard at low speeds/gears. Car would lunge and accelerate while car was decelerating. Acceleration and lunging/shifting was occurring while foot was off the gas pedal.
After sitting at the dealership for the most part of my day, I left with the same problem as I came to get fixed. However, in addition to my radio not functioning; which was supposed to be fixed after this my second upgrade in 2 weeks, there was the additional matter of my engine light coming on as I left the dealership from having my radio 'fixed'. So I find myself back at the dealership today for my radio that was not fixed the yesterday and my engine light that came on after leaving them the day before. When I spoke to the service manager, he said the radio is getting another update; apparently the update yesterday and last week wasn't enough. Also, now I need this detrimental engine part that mysteriously went bad over night. He said they don't have the part and I will have to drive my car with the engine light on until the part comes in. I informed him how uncomfortable I am with that suggestion since my first visit was for the radio and the car accelerating by itself out of nowhere. Currently, I am in prayer hoping the humanity sets in and they don't send me on my way in a vehicle that is not safe to drive. Pray for me.
While my wife was driving today she noticed when trying to find a parking spot, the engine speed increased without foot on gas pedal, she had to hard brake to get vehicle to stop. I took it out tonight and as I was in city traffic the jeep would race up to 2000 rpms when foot was on the brake. I had to press on brake harder than normal to get the vehicle to not hit the car in front of me. Called dealership to report problem. At this point I am scared for anyone in my family to drive the vehicle. The same thing happened at least 4 times on the way home.
2015 cherokee latitude 4 cyl. Have had vehicle for 2 months, during this time the transmission has had a mind of its own. Accelerating during braking, which in and of itself is extremely dangerous as it has happened while slowing to make a turn, if you need to turn at 10 MPH and the car accelerates past 25 you are looking at an accident waiting to happen. Lag in downshift while trying to accelerate, loud un explained clunk while placing into park, numerous engine warning light activations. Called local dealer and was informed that I needed to wait a few days to see if warning light resets itself before bringing in. The transmission never seems to actually shift into 9th gear, which inturn hampers the fwy mileage claims associated with this vehicle. Ive noticed the transmission temperature exceed 240 degrees on numerous times, this cannot be good. I will be taking vehicle to dealer, hopefully in an effort to get this resolved. With all of the reviews and problem, will it take an unfortunate fatality for chrysler to actually resolve this, as in the case of the toyota acceleration problems?
Car lunges forward when decelerating. Need to press hard on brake to control speed.
When driving the vehicle, dash lights would flash and check engine light would come on. Messages would state the there was a failure with the start/stop or 4x4 or transmission. Vehicle would not engage any gears, d (drive) indicate would be flashing, and I could only rev the engine. Vehicle would not advance and would not engage any gears. Had to shut off engine and turn it back on several times to get the transmission to engage. Check engine light is still on. Taken in for service four times now, update firmware, replace PCM, and now they are going to replace the wiring harness. Vehicle purchased on 12/31 and has been in for service with major failures with the transmission since 1/13/2015.
New jeep cherokee 2015 vehicle was purchased evening jan 2, 2015 from. Perry chrysler/jeep, national city, ca. Driven total less than 100 miles. On jan 4 driver noticed oily smell when driving. Immediately after being parked at home white smoke came out of hood. Within seconds the entire car was engulfed in fire, flames 20 feet high. Burning oil or fuel ran down the street over 50 yards. Two local san diego tv stations have videos of fire, including our own video on facebook. Available upon request.
Tl* the contact owns a 2015 jeep cherokee. While driving 60 MPH, the contact noticed smoke under the hood. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45. Updated 3/13/15*cn updated 9/12/2017
Loud noise from the engine/transmission then the car completely shuts down and comes to a complete stop in the road. The car will then restart all systems with check engine light on. Has happened and been taken to the dealership for repairs on 10/20/2014, 12/1/2014, 12/3/2014,12/12/2014,12/22/2014. Dealership nor chrysler know what is causing the issue and will not do anything except try to repair. I have concerns that if this issue happens at higher speeds on interstate what would happen.
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