The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to accelerate, the vehicle stalled without warning. The vehicle was able to restart the vehicle. The failure recurred multiple times. The contact mentioned that the "Stop/Start function won't work" warning message illuminated. The contact mentioned that once the vehicle was able to operate another vehicle crashed into the vehicle. A police report was filed. The air bags did not deploy. The contact stated that there were no injuries sustained. The vehicle was towed to an auto shop. The dealer was not notified of the failure and the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.
2015 Jeep Cherokee engine complaints
Page 4 of 14: complaints 71 to 100 of 371, newest first, as owners wrote them.
Service shifter light is on all the time. Not sure why or what is happening. There is a notification on the dash that just says "service shifter' and all the lights are red by the gear shifter.
Car has been jerking almost immediately after buying it brand new. They supposedly "fixed" the problem but jerking has not stopped. it hesitates when trying to accelerate most times and when it shifts into gear it thrusts/jerks so hard. Vehicle has stalled on me numerous times in traffic while coming to a stop. very afraid to even drive it. It shifts into neutral while driving or turning. it completely shuts off sometimes while in traffic or turning. cars had to slam on brakes to prevent from hitting me. this happened on several occasions. had to get the motor mounds and transmissions mounds replaced. Driving down the highway changing lanes wheel felt like it locked up. getting off the interstate was very hard and scary. steering wheel would not let me turn completely. get it home after wrestling with it. turn it off, to see what the problem was thinking I need power steering. tried turning it bac on NOTHING! get it towed, needed a water pump, but found that my motor and transmission mounds needed replaced. after complaining about the jerking movement for so long dealership said it wasn't the transmission and it wasn't going to be covered under warranty. I put too much money into this what supposed to been a new car to have so many problems from the jump. why is their not a recall on this whole vehicle????? Have all these issues but no recalls but 1 has been made. or I should say campaign. all these complaints about this particular car but no remedies for it. not even when they "update" "fix" it. too may problems. this is the worst car I've had. used cars didn't give me this much trouble. I need to be reimbursed for all the problems i should not have had from a new car. and not covered under warranty at all. clearly it has transmissions issues and engine issues. just wasting my time going to get these "fixes" for it not to be fixed not once. the date below is not the first time. it's only the most recent that my car has stalled, jerked and shut down. horrible car
1. My car has fully turned off while driving, on two separate occasions. The first time was a slow crawl and it shut off. The second time I was going roughly 30mph and it shut off. Both times, it shut off (including the instrument cluster, entertainment console, lights, etc.) after a couple of seconds everything came back on, but I had to put it into drive and recycle the key to get the engine to start back up. 2. When the car fully shuts off there is no way to accelerate, imagine if you pull out in front of someone and it shuts off, and you are stuck in the middle of an intersection? 3. The dealer has not been able to reproduce the issue (if you look up online, many people are having this same issue for the Jeep Cherokee). 4. No 5. No warning lamps or messages. Everything just completely shuts off and goes black.
Purchased 2015 Jeep Cherokee Latitude Dec 1, 2020 & Sept 2021 discovered something wrong with transmission, mechanic researched jeep & said previously there was a RECALL- TCM- transfer case reflash module, dealership/ manufacturer will not response to my calls to help with this problem.
The transmission light popped on only after having it for 2 months.
Rocker bearings failed in the rear of the head. This impacted the right side intake camshaft. They replaced the rear intake and rear camshaft, rear and front rockers and also valve cover gaskets and upper intake seals. The only indication of a problem was a tapping sound coming from the engine. No warning lights on the console. If this had gone UN repaired the engine could have seized at any time while traveling causing an accident. The repair technician indicated that the new parts would not fail the way the original equipment failed. Chrysler has refused to pay for the repair.
Unknown
Car stalls multiple times over the last month. With zero warning it died in front of my wife in ongoing traffic. Multiple error messages are on dash. Restarts when shutting car off then back on.
I have had my vehicle checked out several times over the malfunction of the stop and start system. Several times it has been worked on and looked at. Once they claimed they replaced a part under the hood in Richmond, kentucky. This issue has been going on for over two years. It had been cutting off and not starting back. Now its advanced into a jerking from a hesitation to switch between gears. The malfunction light keeps coming back on. And sometimes it has to be restarted several times just to reset it. It was on 7/30/2021 when someone besides me noticed this issue. But its been doing me this way for last three months.
Car transmission jumps when its starts moving at the beginning makes it feel like someone rear ended the car. This happens Every time. it does not feel safe.
2015 Jeep Cherokee Limited. While driving the vehicle, lost power abruptly and without warning in traffic on 5 occasions between May 2021 and July. Car towed and taken to dealership each time with repair notations indicating short in PDC causing fuse for ignition coils to blow. That was replaced. An additional note when the car failed again indicated an internal short in PCM which was replaced. I've spent thousands of dollars, not to mention the safety issue of stalling in traffic. The last time, I was on a very busy freeway and didn't have enough power to fully move to the shoulder. I counted about 3 near misses with cars about to hit me. I don't have every *Invoice* as they didn't return them all to me but will upload what I do have. This is a serious issue and I'm not getting any resolution with the dealership.
while I was driving a was coming to a complete stop and the jeep stalled on me and said a quick message on the dash about shifting i tried to start it again and it took a second to kick over. Its done this twice today and has been doing it at least once a day. This is a serious problem especially if I happen to be on the highway or going threw an intersection.
The contact owns a 2015 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle lost motive power causing the vehicle to jerk back and forth and eventually stall. After a few minutes, the contact restarted the vehicle and was able to continue to their destination, however, the failure persisted several times thereafter. The contact noticed after doing an oil change the vehicle would consume a lot of oil and shortly after the oil change check engine warning light would illuminate. The contact checked the oil level and found the level low. The contact took the vehicle to a local dealer to have it inspected, but the dealer could not duplicate the failure. The failure continued and the vehicle was taken back to the dealer where the failure was diagnosed as a multi-air actuator with the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage 143,000.
The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle loss motive power, without warning. The failure recurred several times. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The VIN was not available. The failure mileage was 83,700.
Tl* the contact owns a 2015 jeep cherokee. The contact stated while operating the vehicle, there was an odor of burning engine oil with a knocking sound coming from the engine. The contact stopped to inspect smoke coming from under the hood. The vehicle was taken to an independent mechanic however, the cause of the failure was not yet determined. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 100,000.
I was driving and the jeep died on the road. This happened 2 days (april 4 & 5th, 2021) in a row. No warning lights. I had to remove the key and open the door to reset the system and then it finally restarted. Tires plus reports no codes when diagnosing. Waiting to hear from jeep.
My car jumps forward while driving and reversing. Recently backing out of my driveway my car jumped and I hit my mailbox. The jumping is a big jump forward that the car feels like I hit something everytime. It jumps typically every other day while driving.
The vehicle stalls and looses power. Thumping in certain gears. Stalls and then jerks forward . Sometimes does not want to pick up speed even when hitting gas. This happens mostly on city streets. Rides smooth when on highway going high speeds. At low speeds jerks and stalls. Also gas tank light keeps coming on no one is able to fix it figure out what's wrong.
This jeep has 90k miles on it. We noticed a very severe oil leak and discovered that oil was leaking out of the engine oil cooler filter housing adapter. After doing some research it was discovered that this is a very common part to malfunction. Oil is leaking on to the manifold and engine block. This could cause a fire if ignored. The replacement part has been back-ordered and we are unable to drive the vehicle.
For the past three weeks the car has been showing transmission problems but until recently the transmission remained in neutral and filed to shift to another gear. It makes a loud clang sound when shifting gears and automatically shuts down after. The parking brake wouldn't disengage, a message saying "service parking brake" appears on screen. When accelerating the car does not respond normally. There was another message showing "tranmission service" when the car was on park and the car unexpectedly shift to neutral and made a loud roar round jerking forward.
In the last 3 weeks I start my 2015 jeep cherokee as usual, shortly after driving when trying to accelerate from a stop the battery light comes on and the dash says cannot switch gears unless in park. The car then stalls and I have to shift into park and restart ,the scary issue is that I am sometimes stuck and cant move until I can restart the vehicle. There is only 57,000 miles on this vehicle .
The oil filter housing is made of plastic, causing it to easily break most likely due to overtightening when getting an oil change, then this causes oil to leak onto the exhaust pipe being a potential fire hazard, since most people go get their oil changed at a business not themselves you wouldn't know until it is too late and nobody will accept fault, jeep needs to recall and make this housing out of metal to prevent this issue.
I frequently get a warning light and screen that says 'automatic start stop is unavailable'... This is usually as I'm driving not even when the vehicle is stopped. Random and usually every time I'm driving it happens at least once
It jerks when I drive it in town normal driving
Tl* the contact owns a 2015 jeep cherokee. The contact stated that the vehicle jerked while driving. The contact mentioned that the failure occurred mostly while driving at low speeds or when coming to a stop. No warning light was illuminated. The vehicle was taken to russell westbrook chrysler dodge jeep ram (6110 van nuys blvd, van nuys, ca 91401) where a computer software upgrade was completed however, the upgrade failed to solve the failure. The contact mentioned that the engine was replaced several months ago. The vehicle was still experiencing the failure. The contact also mentioned that after the engine was replaced a grinding noise occurred while making a left turn. The contact mentioned that the technician replaced the transmission valve plug before the engine was replaced. The vehicle was later taken to rydell chrysler dodge jeep ram (700 san fernando rd, san fernando, ca 91340) and was diagnosed that the motor mount and transmission mount needed to be replaced. The vehicle was repaired. The contact stated that the repair did not correct the failure. The manufacturer was made aware of the failure and informed the contact to take the vehicle back to rydell chrysler dodge jeep ram for assistance. The vehicle was taken back to the dealer and was diagnosed that the suspension and transmission fluid needed to be replaced. The vehicle was not yet repaired. The failure mileage was approximately 62,000.
Service 4wd light came on gas cap light came on and it throws my parking brake on automatically when I stop and put into park. Even after transmission was replaced at 60,000 miles still have hard shifting problems as well. Vehicle died when I was at a stop light this is when the lights appeared.
Four times within the past two weeks the vehicle has shut off. Twice while turning into a busy intersection and twice while driving down the road. The vehicle instantly stalls and entire dashboard warning lights come on. Car takes 5-20 min to restart. There's no burning smell or sputtering/stalling when car shuts off. It is dangerous and almost was involved in accidents when stalling turning into a busy intersection.
Vehicle stalls in traffic.
My jeep is having tranny issues and is making very loud engine sound due to the tranny lagging,which is making motor rev really high,and sometimes it is not predictable,which at that point causes the motor to be sometimes real jerky or jumpy randomly causing it not to run right!..or have a rough ride or it's shifting to shift right or even to go to the next gears..seams like sometimes,it wants the motor to blow up !!!
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