Have had two times the vehicle transmission warning came on to "service transmission" with no response from depressing the accelerator. At these two times the vehicle was at a full stop and the dash was full of warning lights for different things. When the transmission was shifted from drive to park, there was a loud and violent jerking by the transmission. This transmission has had it's software updated many times, which has not helped. Dealer tech was able to observe this condition and replaced the transmission valve body. After replacing the valve body and after driving about 50 miles on a interstate highway, the service transmission warning came on. Took the next exit and stopped at a traffic stoplight, the car would lunge and jerk violently trying to go. Shut the engine off and let the car reset itself. Will not drive the vehicle again and will ask chrysler to supply a rental vehicle at their expense until they have replaced my vehicle. This makes three times the vehicle has been in the shop for transmission problems. This transmission issue as far I am concerned is a major safety issue.
2015 Jeep Cherokee transmission complaints
Page 35 of 35: complaints 1,001 to 1,007 of 1,007, newest first, as owners wrote them.
When downshifting there is and abrupt shift in the 18-22 MPH range. With icy roads this could cause the driver to lose control of the vehicle and cause serious personal injury.
Tl* the contact owns a 2015 jeep cherokee. While driving at a low speed, the accelerator pedal was depressed but the vehicle failed to accelerate. The malfunction light and service transmission light remained illuminated. The vehicle was taken to the dealer on two separate occasions. The technician diagnosed that the transmission computer needed to be re-reprogrammed. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a dealer a third time where it was diagnosed that the valve body needed to be replaced, but it was not repaired. The manufacturer was notified of the failure. The failure mileage was 930.
Vehicle was traveling on interstate highway when service transmission light came on in the stored messages, then the malfunction indicator light and service engine light came on. Within minutes, driveability issues became apparent with no acceleration and slipping gears/unable to shift into gears. Once the car slowed/stopped, the vehicle was unable to shift into lower gears to move. The vehicle had received the p56 recall to update the computer software to the transmission control module one month prior to this incident.
Vehicle had driveability issues with transmission slipping in lower gears. Car has received three software updates to transmission control module prior to this incident.
Tl* the contact owns a 2015 jeep cherokee latitude. The contact stated that the traction control system would erroneously activate each time the driver's foot was taken off the accelerator pedal, followed by a warning chime. When the failure would occur, the transmission could not be used in reverse. The contact also indicated that while stopped at a red light on a slight incline and secured in drive, the vehicle would roll in reverse. The failure recurred also on a flat road surface and while the vehicle was stationary. The vehicle was taken to the dealer but no information regarding the cause of the failure was made available to the contact. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 450. Mailed out 01/13/15
I am filing this complaint about my 2015 cherokee latitude because the vehicle was repeatedly shifting itself out of drive into neutral while the SUV was in motion. I had the vehicle for 12 days before this happened. I was compelled to file this complaint for two reasons. First, in doing minor internet research about this problem, I discovered this was an ongoing issue with the new 9 speed automatic transmission that chrysler was aware of way back in october 2013 and was ?supposed? To fix with the 2014 model & subsequent models after that. I have a brand new 2015 model and this issue has not been properly addressed & fixed at all. It?s obvious that the proper amount of qa was not done if this is still happening. Secondly, the main reason I wanted to file this complaint it because this issue of shifting out of gear while driving is a critical one. I am extremely lucky that I was not involved in a collision with a vehicle driving behind me when my SUV suddenly & repeatedly stopped moving. My concern is that other drivers with these new 9 speed transmissions may not be so lucky. This issue could easily result in injuries or death if not properly addressed.
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