This car has had reoccurring issues related to the engine, ignition module and starter. It breaks down every few weeks. It has left me broken down and stranded on freeways, city roads and most recently on the side of a hill. When the key is inserted, it will not turn over completely and even after the key is removed the engine continues to make clicking sounds as if it is still trying to turn over and it smokes from underneath the hood. There were no warning indications. It has been taken to the dealer numerous times for the same issue but they do not find a problem and return it back to me just for it to occur again. Or the dealership will say they've fixed it but nothing has actually been done to the car. The dealership continues to be negligent. After the most recent occurence of the car leaving me stuck on the side of a hill and smoking, it was brought to the dealership August 2021 and still remains there as they continue to give me false hop in repairs. I have now not that vehicle in my possession for 6 months.
2016 Jeep Cherokee engine complaints
Page 4 of 12: complaints 71 to 100 of 321, newest first, as owners wrote them.
Engine oil cooler failure, had to be replaced. Known issue per 3 techs. Leaks oil onto engine and exhaust. No warning, just the smoke and smell of burning oil. Occurred at 73,200 miles more or less.
The component that needed replacement was the PTU (Power Transfer Unit). My Service 4WD drive light began going on so I brought it to my mechanic who told me there was a recall associated with this diagnostic code and to bring it to Jeep dealership. I then brought to dealership, was charged $160.00 and told that the recall was not for my particular VIN number and the cost of the repair was $3,000. When I googled this issue, there were all of the same warning lights, and all told that the PTU had failed. I fond it hard to believe that this same unit is faulty in the same year, make and model but only in specific cars? Isn't it the same part? I had to save up for the repair as it was costly. I was told that the car was drive-able. I was then driving with my daughter in the car and the car stopped accelerating and warning lights came on. I had to coast into a parking lot and the dashboard flashed to put the car in park. I put it in park and then car still would not accelerate. I called Jeep Customer Service to try and discuss this matter, as I could not afford the repair but need my vehicle for my job. They told me there was nothing they could do and there was no recall on my vehicle. The problem has been repaired by an independant service center on 2/8/23 for $1430.00 I have been a loyal Jeep customer for over 20 years and was very disheartened by this latest issue and how it was handled.
Car randomly looses all power. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. 84k mi
Vehicle hesitates, vibrates, looses momentum, shutters, almost stalls when ac to touched since the day I bought it at napelton jeep in palm beach fla. I was told it’s a jeep thing. The engine roars to like like it’s fighting to start. A fan sound will go on and off non stop effecting the power and rpm’s. A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering
The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormal oil odor inside the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil filter housing was cracked and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The approximate failure mileage was 86,000.
The contact owns a 2016 Jeep Cherokee. The contact stated that upon having the vehicle inspected, the contact was informed by the technician that there was a crack in the oil engine housing and needed to be replaced. No warning light was illuminated. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that both were aware of the failure, but no further assistance was provided. The failure mileage was 140,000. The VIN was not available.
My 2016 jeep Cherokee Limited which has the 2.4 L Tiger Shark engine is failing miserably. There is a extremely obvious ring around the entirety of the engine block. The manifold gasket has failed. The head gasket has never been removed by myself or by a jeep dealership who had my authority to do so. The indicator lights on my vehicle still have not illuminated other than alerting in me I had a faulty water pump which had to be replaced at 75k miles. The OEM thermostat is plastic. Not metal as it should be considering the elevated temp produced by 2.4 L Tiger Shark engine. That engine has destroyed the gasket. The damage started at the right hand side”opposite of oil opening” about the middle of the gasket head. My vehicle was serviced by jeep multiple times at Napleton’s JDR in West Palm Beach and the Jeep dealership in Greenwood Indiana. No one brought to my attention that I should have them investigate that. Instead alerted me to my windshield wipers needing to be replaced, Mind you a had done that the month prior from the same dealership. I question now why the engine was so very deeply cleaned when I purchased it and they even cleaned it twice in the days between me seeing and picking up the vehicle. They are aware of this. They were doing the oil changes. I asked how the oil was they always just said a bit low and never mentioned it unless asked. My next statement will be the now knocking pinging pistons. Mind you this Tiger Shark engine lifters/pistions are put in motion by OIL PRESSURE. Strangely the same problem Tiger Shark 2.4L is known for. No wonder so many people complain of there cars becoming immobilized when oil is beyond low. This is a very expensive fix. They knew it. Jeep would bankrupt if they had to either fix every single 2,4 L Tiger Shark engine and likely the multi air flow ones also. When I’m truth they should be totally replaced a blow head gasket and full engine tear down to replace lifters, head gasket+seal piston rings, spark plugs…
When Driving car if you began to go down hill the car will race motor and run away by its self It is very dangerous in curvy and hilly areas. This cay be caused on a daily bases
Drove car a few minutes and while accelerating the vehicle slowly stopped and all the electrical warning signals went off simultaneously. I was able to push down on the gas pedal, but my car would not accelerate, nor did it sound like engine was running. Car would not power off, but would not move in reverse or drive. Every possible vehicle warning light flashed on the dash, all 5 lights lit up on the gear shifter at the same time, and the windshield wipers turned on even though they were turned off. I have a video of this. Power locks would not lock or unlock car. Power windows would not roll up or down. My media screen flashed an error message. State patrol and our local police department had stop traffic to safely move my car off the roadway to a safe location. My car was towed and the battery had to be disconnected, so vehicle would power off.
1. UNKNOWN component/system failure. It is available for inspection on request. 2. My vehicle will randomly flash an error message while driving "Shift to park and then select desired gear." As this error message is displayed, the engine stops while driving. The car is seemingly forced into neutral. Sometimes it will start again immediately. Sometimes it takes several minutes. It happens completely randomly. It is incredibly dangerous, especially when driving on the highway. I have been lucky that no one has crashed into me yet. 3. I have not had my own vehicle checked for this issues as I am not confident that the solution will be found. I have found hundreds of other Jeep owners (various years/models) in online forums complaining about the same issue. The dealerships and service centers have not been able to find a fix, or even identify what the problem is. 4. No 5. Warning message reads something like: "Shift to park and then select desired gear." This has been appearing randomly while driving. This is an obvious issue with the Jeeps that I am certain Chrysler must be aware of. I have spent a lot of money on this car, and I am terrified to drive my young children to daycare. I am terrified to drive to work. I need this issue investigated, and I need a resolution. Hundreds, if not thousands, of Jeep owners need a resolution.
Excessive oil consumption causing hesitation and stalls in traffic. Consumption is approximately 1.5qt. per 1000 mies
The "Service Shifter" warning came on and the transmission started slipping. If the transmission goes out while myself or kids are on the highway it not only could endanger us, but others as well. I have had this looked at by an independent shop and all it says that there is a bulletin on it.
The contact owns a 2016 Jeep Cherokee. The contact stated that the check engine warning light was illuminated on the instrument panel. The contact initially called the dealer and was informed that the VIN was not under recall. The contact then took the vehicle to an independent mechanic where it was discovered that the thermostat sensor was defective. The contact was provided an estimate and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 20,053.
This Jeep has stalled while on the road several times, more than once almost causing an accident. I have finally figured out that the engine uses more oil than a normal engine should, it does not inform the driver of low oil, and shuts off once the oil is below a certain point. This vehicle is extremely dangerous to be on any road and likely already caused numerous accidents. Please do something!!!!!
All of a sudden you are driving and the vehicle wants to shut off like it's getting gas got cut off and it will Buck back and forth like a transmission issue Then all of a Sudden it kicked back in and you continue to drive as Normal but if you're at a stop and you go to take off it could be very dangerous if it stalls out on you
Car will slow down, steering wheel will lock, and message "Shift to P then Shift to desired gear" will pop up. Car will take a minute to start up again and problem reoccurs.
I was driving home doing 65/70 when my dash lights came on, all of the shifter lights came on, and a service light started beeping to service the shifter. Leaving me stranded without a car. $600 for the parts plus labor and fees, I was able to get a new shifter replaced, and I am hoping this never happens again!
I purchased this jeep in 2018, the service shifter light came on the car shutdown in the middle of the road while my daughter was driving she was able to get into a parking lot. We had the bezel and wiring harness replaced in January 2019, right after this happened. I now have the jeep and the shifter service light will randomly come on along with the service transmission light. When this happens the transmission will not engage and I have to make my way to the side of the road and put it in park and then the transmission will engage again.
i was driving my son to school one day about 2 months ago maybe longer and all of a sudden out of no where the car shuts off saying low oil pressure. i changed out the sensor. thinking that would fix the problem. well that sure isnt the case. i burn a quart of oil 3rd or 4rh day of the week evey week taken it in no can find the problem. now i see there a recall say needs a pcm up date. maybe it it fix the problem. probaly not. i think jeep really needs to go over the jeep engines with a pick and comb and find these problems its scary drivong i am so affraid iam am going to be an a realy bad accident one day. my car always shutting off while driving iys not fun. its even worse when i jqve my child in the back seat and is helpless because he straped up in a car seat. part 2 if i fill my jeep up.with a full tank of gas it stalls and shuts of in the middle of traffic driving. or sitting at a stop light this happens every time i full my car up si no i dont fill it up because it like to shut off. so it getting to the point i want to set it of fire and roll it down a hill!! (kidding i would never do that!!)
4wheel drive light came on. Said it was a power transfer unit problem. It has been recalled but doesn’t show for my car. It will cost me o ver $2000 and it has been recalled. I need help to have this repair covered.
Vehicle has slowly been loosing power since I purchased it in 2018, but over the past 2 months it's sluggish and when I press the accelerator, it hesitates then takes off and the tachometer gets stuck until I let off the gas then push the accelerator again. Also when I'm in stop and go traffic, when I accelerate, it starts jerking and feel like the engine is going to die, but if I give it a little more gas, it stops, until I have to come to a stop again. It's unsettling to hear the engine race the way it does. I feel it's a safety issue because the way it jerks when I'm trying to get the tachometer to stop racing. There's been no warning lights and nothing has been confirmed by the dealership, however, I recently received a recall notice and have contacted the dealer for an appointment. I'm waiting on a return call but don't know what the recall is related to.
*SERVICE SHIFTER POP UP* I've had my 2016 Jeep Cherokee for about 4 years and every few months it pops up with SERVICE SHIFTER on my dash and the shifter lights up. I have talked to my local Jeep dealership, where I purchased this vehicle, and they brushed it off. After reading forums, this can be a HUGE safety hazard and could cause an accident or even worse, kill somebody!! Jeep should be held responsible and this should be considered a recall because alot of people have complained about this SERVICE SHIFTER popup. At times, I am scared to drive my vehicle after these episodes happen because I fear I am going to get into a car accident.
The contact owns a 2016 Jeep Cherokee. The contact stated while driving 25 MPH, the vehicle inadvertently stalled. The check engine warning light was illuminated. The contact was unable to veer to the side of the road. The contact turned off and restarted the vehicle. The vehicle was taken to the dealer who diagnosed that the power transfer unit had failed and needed to be replaced. The manufacturer was made aware of the failure and advised the contact that they could not assist because the VIN was not included in the federal safety agency Campaign Number: 20V343000 (Power Train). The manufacturer also referred the contact to the federal safety agency for assistance. The vehicle was not repaired. The approximate failure mileage was 50,000.
The contact owns a 2016 Jeep Cherokee. The contact stated that the vehicle would shut off while driving at various speeds without warning. The contact also stated that the vehicle would start up and shut off independently without warning. Additionally, while driving at 60 MPH, the vehicle began to shake uncontrollably without warning as the contact lost control of the vehicle. The contact was able to pull over and shut off the vehicle. After multiple attempts, the contact was able to restart the vehicle and resume normal driving. The contact had taken the vehicle to a dealer and an independent mechanic and both were unable to diagnose the failure since no warning lights had appeared on the instrument panel. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 55,000.
shifter park.. car cuts off when car is idle.
The contact owns a 2016 Jeep Cherokee. The contact stated while driving 70 mph, the vehicle decelerated to 45 mph independently. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where the TCM software was reset. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 58,215.
I was at the store came out started my jeep sat there for a minute put my jeep in drive pressed the gas pulled forward out of the parking spot when my jeep stopped my dash said put in park then select gear well i was in the middle of the lane and i couldn’t press the brake or turn my wheel there was a car coming down the lane and my jeep was just sitting there not able to turn back on. finally i was able to get my jeep to turn back on and i put it in reverse and left it in the parking lot if I were to drive home and that happened there could’ve been a major accident! I’m so grateful I was not on the interstate!
I was driving on the interstate, I just got past 55 miles per hour and my “service transmission soon” notification came on. I was able to get off the interstate. After that, the vehicle completely stalled out. I put it in park and then back in drive and I was able to get home. If the vehicle would have stalled on the interstate it would have been horrible.
Only 60k on my jeep cherokee and shifter light comes on. This remained on the 21 miles to my job.
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