I was at an intersection stopped yesterday and my 2017 jeep cherokee limited lost all power steering, and brakes. Dashboard flashed 'car must be in neutral or park to shift gears' and wouldn't go forward, started rolling backwards until I pulled the emergency brake. Turned off the car to try to reset it and took a long time to turn over. Went out with it again this morning and same thing but going about 20mph. This is completely unsafe as I have no control over the car!!!!
2017 Jeep Cherokee brakes complaints
Page 3 of 3: complaints 41 to 63 of 63, newest first, as owners wrote them.
Tl* the contact's friend owns a 2017 jeep cherokee. The contact stated that while his friend was driving at various speeds, the brake pedal was depressed and was firm. The service electronic braking system message was displayed on the instrument panel. The contact, who works as an independent mechanic, diagnosed the vehicle with a defective brake booster. The contact replaced the brake booster however, the failure recurred three months later. The contact called victorville motors (14617 civic dr, victorville, ca 92394, (760) 843-8317) and was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 62,622.
While driving a light comes on and says to service shifter. Every time it has come on, I pull over and turn the car off and then it will go off. I'm worried because I've heard others and their brakes locking up and getting into a wreck...on the dash reads park. We have also had a light come on the speedometer that blinks and then makes a loud beep beep beep. It does go off eventually. The worst yet is when I went to start the car, the brake locks up and it won't start or turn over. We had to tow it to a mechanic to get it looked at. Finally after trying many things, he replaced the battery and it began to work. Every now and then, it does the same thing, but if I breathe just right it starts.
Tl* the contact owns a 2017 jeep cherokee. The contact stated while driving 45 MPH, the steering wheel seized. The brake pedal was depressed and seized. The contact stated that the service shifter warning light was illuminated. The contact pulled over and restarted the vehicle and drove to his residence. The vehicle was taken to mckinney dodge chrysler jeep ram & used cars located at 4574 calhoun memorial hwy, easley, sc 29640, (864) 859-1981, where the contact was informed that an oil change was necessary. The vehicle received an oil change but, continued to experience the failure. The vehicle was taken to piedmont chrysler dodge jeep ram located at 4015 clemson blvd, anderson, sc 29621, (864) 305-4234, and was informed that an oil consumption test was necessary. The contact stated that there was oil leaking from the valve cover. The vehicle was taken to independent mechanic and was informed the valve cover needed to be replaced. The vehicle was repaired. The contact stated shortly afterwards the number 3 cylinder needed to be replaced. The contact stated that the vehicle repaired however, the valve cover started leaking again. The vehicle was not repaired. The manufacturer had been informed of failure. The failure mileage was approximately 30,000.
I got into my car, buckled up, turned the car on, put the car into reverse pressed the gas, started moving & all of a sudden it was like I hit a brick wall, the car stopped right in its tracks. My dash lite up with the words service shifter. ***this has happened more than once
The service shifter light was coming on. All the lights on the gear shift were lit up. And the emergency brake kept applying on its own. This happened several times over the course of time. I took it to the dealership and it cost me almost $400 to replace the bezel and wiring harness. The service tech at the dealership said we were lucky that the emergency brake didn't apply while going at higher speeds.
Tl* the contact owns a 2017 jeep cherokee. The contact stated that while reversing into a driveway, the parking brake light illuminated. The contact stated that the vehicle was not in parking mode. The failure recurred. The dealer was not called. The manufacturer was not made aware of the failure. The failure was not diagnosed nor repaired. The failure mileage was approximately 25,000.
My service shifter light has came up 3 separate times. The last time it came on, my jeep took itself from drive to park while I was in motion, locking up my tires and steering wheel. I could not get my park back into drive, and it caused me to slide off the road. It has happened on 3 separate occasions. I have also had my bluetooth and my radio malfunctioning. It changes stations and volume by itself, switches between am and fm and changes volume randomly. My u connect bluetooth stopped working entirely.*dt*tp consumer stated while driving vehicle shifted from drive to park and the tires had locked up. Incident happened again friday march 13th. While driving service shifter light came on. Vehicle was towed to a local dealer and repaired.*jb*dt*tp*dt*dt
My jeep along with several other have been affected by this! Service shifter and all the lights come on the shifter. Just driving down the highway that alert appeared
The car's cruise control was engaged while climbing a slight hill on the freeway. The car failed to stop accelerating at 60 MPH (set speed limit). The cruise control button nor pressing the brakes would disengage the system. After approximately 10 seconds, the car accelerated to 75 MPH and finally disengaged. This was during the night, with moderate rush hour traffic on highway 16 near port orchard, wa. The dealer (west hills chrysler, bremerton wa) cannot find an error code and refuses to repair the vehicle. I deem the vehicle unsafe to drive while using the cruise control system.
Jeep throwing 'service shifter' message and lighting up the entire shifter. Locking brakes, steering wheel and when trying to turn the car off it only continuously tries to turn over instead of shutting off. This started as soon as I pulled out of my driveway on a straight neighborhood road.*dt consumer was told by the dealer wiring harness in the shifter needed to be replaced or repaired and could not guarantee a permanent fix. Vehicle was traded in and consumer no longer has the vehicle.
This vehicles had a recall on something that has to do with the transmission- the dealership claims to have corrected the issue. However, the vehicle in question is still having slipping issues. Also just recently I noticed when starting my vehicle with the fob it stays on 30 secs and cuts right back off. The tire feature isn't always correct either it says I need air when I don't. I'd like to know how many other consumers have had the problem with the remote start feature..
My jeep completely shut down while I was driving. I was approximately 1/2 mile from home, made a left turn and everything shut down. I was driving approximately 32mph. It did restart after about 15 minutes and I quickly drove back home and have not driven it since.
Vehicle completely shut down while driving. Had driven about 1/2 mile on a county road, made a left turn and everything shut down. No steering, braking. Very scary!!! Was able to restart vehicle after about 10 minutes and immediately drove home. Have not driven it since.
Tl* the contact owns a 2017 jeep cherokee. While driving approximately 5 MPH, the service gear shifter warning indicator illuminated and the parking brake independently activated. The vehicle was stopped, shifted into park, and then placed into drive. Afterwards, the vehicle operated as intended. The vehicle was not diagnosed or repaired. Landmark dodge chrysler jeep ram was contacted by phone at (816) 836-0100 (located at 1900 s noland rd, independence, mo 64055) and an appointment was scheduled to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was contacted and provided case number: 59323175. The approximate failure mileage was 58,000.
While the vehicle has been running and in motion on city streets, the engine will cut off. The car is left without power steering and without power braking. The car must be placed in park to restart thus necessitating the need to come to a complete stop. This has occurred on four separate occasions and appears to be a problems other have on the same model (without resolution).
We have had this jeep for one year. The the first repair was to service the brakes system after 1200 miles. Today same thing again. I got in my jeep to run an errand and started the car pressed on the brake to place the car in reverse and hear a hissing sound under the dash. The brake booster failed again I know this because its happened at 1200 miles also and the dealer replaced it already.
While driving this vehicle made a right hand turn and accelerated uphill. The car died and lost all systems including steering and limited braking. I took vehicle to dealer and found out this was due to low oil. This happened twice within 4 months. No oil indicator ever appeared in either instance. Said it was a safety feature to save engine but apparently not human lives. It as scary..I do not trust this vehicle and why is it consuming so much oil.
Tl* the contact owns a 2017 jeep cherokee. While driving at an unknown speed on the interstate, the parking brake independently applied itself. As a result, the vehicle was almost involved in a rear end collision. The service shifter warning indicator illuminated. The vehicle was taken to mclarthy daniel ford lincoln (2609 s walton blvd, bentonville, ar) where it was diagnosed that the shifter failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 312.
Multiple sporadic flashing loss of traction light on dry roads and rolling starts. 5/10/18 4872m vehicle in motion on city street 35mph "service parking brake" flashed on display 5/12/18 5004m making left turn from stop on yield green very slight decline, city street, depressed gas pedal to make turn, car slipped out of gear flashing to put car in neutral or park and then back in drive. Car rolled into intersection. I flipped over to tiptronic w/o response, shifted to neutral and back w/o response, kids in backseat while car is stalled perpendicular to oncoming traffic. Turned hazards on, shifted to park and back, no response, rolled to side of road at this point. Put car back in park, counted to five, shifted back to drive, and car responded. 5/12/18 5084m fianc driving, city street 45mph. Making left turn across 3 oncoming lanes from stop, car again slipped from gear and flashed message to shift into neutral or park and then back to drive. Fianc shifted to neutral and back into drive w/o response. I turned on hazards, he shifts car into park and counted a few seconds before putting it park in drive and pulling off the road. Dealership closed. 5/14/18 dropped car off at jeep 5/22/18 vm from jeep, they didn't know what the issue was 5/23/18 jeep called, couldn't duplicate the issue, filed a report w/chrysler, tested grounding, and concluded it was a "fluke in the system". Asked me to pick up the car despite not making repair. "if you have issues bring it back".
Tl* the contact owned a 2017 jeep cherokee. While driving approximately 40 MPH, the vehicle suddenly accelerated. The driver lost control of the steering and crashed into a ditch. During the incident, the brakes and steering wheel malfunctioned and would not operate, and the air bags did not deploy. The vehicle was destroyed. The driver sustained injuries to the back and both knees. Medical attention was not received. A police report was filed. The cause of the failures was not determined. The manufacturer and local dealer were not notified. The failure mileage was 1,700. ..updated 10/19/17
I was stopped at the red light, my foot on the brake and vehicle gear in d, I felt my vehicle is reversing (moving backwards), I thought my vehicle gear was in r and foot on gas padel but that was not the case, I double checked to make sure the vehicle gear was in d and foot on the brake pedal, I put my vehicle in park (p) to make sure it stops and then when light turned green, I put it in drive (d) and started driving. In all that bizzareness, I felt I missed a green light as well. I thought may be the vehicle besides me started driving and it was my vision which made me think that my vehicle moved backwards but I am a long time driver and something like that never happened with me before. I was completely shaken up, thinking that luckily no vehicle was behind me during all that time. I also noticed that my vehicle was at least one vehicle space behind the stoppage line when I started driving again. This strengthened my belief that my vehicle moved backwards.
We just purchased above vehicle with 13 miles on it. Like the car, but we were crawling along and the car in front of us stopped. My husband tried to stop and hit both the gas and brake pedal at the same time. The brake pedal and gas were side by side and he hit both at same time. No space between the pedals at all. Cost us over 3,000 just for ours. Thinking of getting another vehicle just because of the above.
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