The automatic transmission shifter transmits a warning to the instrument panel display with the words SERVICE SHIFTER. All of the red shifter console lights light up at once. The vehicle will not engage the PARK safety brake at times after parking the vehicle when the warning is illuminated. While operating the vehicle no other instrument readings are available (speed, mileage, etc). The vehicle has not yet been inspected by a dealer or mechanic and is a continuing problem. This issue first appeared one month ago and there was no other indication of a problem prior to the first occurrence.
2017 Jeep Cherokee driver assistance complaints
Page 2 of 3: complaints 11 to 40 of 63, newest first, as owners wrote them.
W84 Powertrain Software- July 30 2022 Jerry Seiner Casa Grande Dealership technicians inspected and reprogram the PCM and TCM software and closed the recall but 2 months later all the lights on my dashboard came on check engine light service shifter park brake etc. I went back to the dealership and the advisor told me to go to the dealership where I bought it from. I ended up going to Larry Miller Chrysler Jeep Avondale in Arizona. The vehicle was braking on its own while driving high speeds on the highway and while driving I almost crashed. My vehicle was in and out of the dealership many times and the technicians didnt seem to know what was wrong with the vehicle. Almost 6 months after the initial problem it seems its fixed. 01/13/2023 was the last time I had to return because the dashboard lights were turning on after driving the vehicle an estimate of 100 miles.
Abs and parking brake keeps initiating while driving my vehicle. Concerned about an accident. I have already had the shifter sensor replaced and still doing the same thing
in august 2021 my got a service parking brake warning. took to dealership to make a appointment got more warning on the drive there for traction control,brake warning and check engine. got a appointment for later in week. asked was it OK to drive was told yes it was OK. got in car to leave and every 4 to 6 inches parking brake would lock up. tried a few times to move car but couldn't go any where keep locking brakes up. went inside told service advisor said i would have to leave it with them. called for a ride and while waiting for ride service advisor tried to move car and same thing happened to him. they replaced parking brake module. then in January 2022 left work and got service parking brake warning again then traction control also after a few miles. managed to make it home and called dealership and got a appointment for a few days later. when i tried to go to work next time car would not start battery was dead. had it towed to dealership and the brake module and terminal was corroded and green also battery was shorted out and would not hold a charge { fried the battery}. had to replace battery,control module and wiring harness this time. guess i was lucky it didn't catch fire this time or it happen while driving at highway speeds.
Vehicle started rapidly accelerating and was unable to turn off cruise control. Dash lights flashed on and off. Had to put the car in neutral and slow to a stop.
My 2017 Jeep Cherokee started flashing the light service 4Wd the vehicles has always been maintained and this just started about 6 monrhs ago this jeep has had recalls in the past. But now as of today these warnings began after getting back into my jeep. TO COMPLETE NEUTRAL SHIFT PUT TRANS IN NEUTRAL. THAN 4WD NEUTRAL WARNING VEHICLE MAY MOVE EVEN IN PARK and I feel this is putting my life and others in danger
the electronic emergency brake engaged on its own. The car would not move and there was nothing I could do to get it out of park.
I went into a ditch hit two trees and a culvert before stopping and no airbags were deployed My 2017 jeep is a total loss lucky I didn’t receive any major injuries , a laceration to my face quick need to be closed and brusing and scrapes. Mentally I am not okay know it could have been with my children in the vehicle but that day it was just myself
The Jeep is used as a flat tow vehicle with our 2004 Monaco RV. On June 8, we left Ducket Mill Campground in Dawsonville GA to return home to Cincinnati OH. The vehicle was attached to the RV with the Blue Ox Flat Tow system. The four tires on the Jeep were checked and were all rolling. We followed the instructions in the manual, which were also the instructions given to us by the RV dealer who did the installation. One hour and a half after we left, the Jeep started smoking. A truck driver who passed our vehicle pulled off the side of the road yelled that the parking brake was on and needed to be turned off. Upon checking, there were two flat, chewed up tires. We were towed to a tire dealer in Ellijay GA to have repaired. We have one of the tires. That night, we found a Jeep salesman from 2017 on YouTube explaining the parking brake had to be disengaged to make sure there were no problems in flat towing. This was the first we had heard of this problem. We checked in the manual, and the only mention was that the electronic parking brake can be disengaged. No other warning. When we got home, we had the Jeep into the dealer. They could find nothing wrong with the parking brake system. They DROVE the car, but dd not flat tow it. The person at the tire store showed us how the tire was worn and torn up in a small area, probably caused by the parking brake engaging. Since we were not in the car and the car worked fine for an hour and 1/2 (not to mention the entire way down from Cincinnati to Dawsonville), we believe the parking brake engaged by itself as we drove through the mountains.
Several months ago the service shifter warning light began coming on randomly when starting the car and stayed on until the car was turned off. Then the engine light, park assist unavailable and service emergency brake warning lights came on randomly while driving. The dealership installed a new battery but service shifter warning light still comes on randomly when starting the car and stays on until the car is turned off. Took it back to the dealership who then replaced the wheel speed sensor. Service shifter light continues to come on randomly when turning on the car and stays on until the car is turned off.
Service shifter lights came on when I put it in reverse from park position
Service shifter at 40000 miles and now at 54000 miles jeep is sputtering when accelerating and jeep will not start. Batter and alternator are good.
While driving down d rthe highway my jeep shut off mid motion, my daughter and I were in the middle of a 4 way. We costed to side of road I cranked it 5-6 times then it started . When my cherokee stoped the dash read shift to park then select a gear. The next time it died again in the middle of the road I was running 55 MPH, the oil light flickered for a split second and the car died. The car lot I bought from said they found no issue this is an issue it is going to get me or my kids hurt. I have no warning when it will shut down. The only lights that come on is the shift into park press brake select gear. It is terrifying I use this jeep cherokee to transport my kids. It is happening more frequently.
While driving my jeep a warning popped on the dash stating to service shifter. My car decided to have the brakes lock up and dash showed car was in park while the shifter clearly showed it was in drive. Thank god I was not going more than 15mph when this happened as we had just pulled out of the driveway and started to accelerate. My 5 year old was in the car with me. We or someone else could have been seriously hurt!
On 5 different occasions while driving on the highway my service shifter came on my dashboard and all my gears turned red.
Service shifter light comes on and all shift gears (park, neutral, reverse,drive ) light up in red after driving on mountain road. Pulled to side and turned car off. Reset light but came on again 20 min later . Apparently known issue with jeeps.
Service shifter warning appears and all red lights appear on the shifter. Today while driving the message popped up and my car shut off while driving. I was trying to stop at a stop sign when this happened.
The service shifter has come on multiple times lately and it requires me to shut the car down completely. Once restarted the car runs perfectly until about another 300 miles or so and the service light comes back on. Recently my car will show service shifter then it just shuts down completely in the middle of driving extremely dangerous. I've been seeing more and more people having this problem with this year make and model and it should definitely be something they investigate and recall it's extremely dangerous to just be driving and your car decides to shut off.
Shifter service warning light has came on at 48,000 miles and goes off when I restart my vehicle but has came back on repeatedly afterwards. It only happens after I'm driving for about 10 mins and when I put my jeep in park and the warning light comes on and all of the shifter lights turn red.
While driving, service shifter will display on dash and all lights at shifter will light up. Turning vehicle off and back on gets rid of the message for a while, but it comes back on after a few miles---most of the time. I googled the issue and there are thousands of people with the same complaint. I have brought it to a couple different dealers and got different diagnostics. Sometimes it comes on when shifting to drive and sometimes a mile down the road, and sometimes after 300 miles, but it comes on a lot and it is worrying me, especially since so many people have the issue and jeep has not done anything about it yet. This should be a recall.
Service shifter light comes on randomly when I am driving- this lights up all shifter gears. Dealership said this is a common issue with jeep cherokee's and the issue is the shifter bezel and wiring harness.
Was driving and in motion when I heard a ding and the "service shifter" alert came on, and all of the gears had the red light on. I have owned the vehicle for 9 months and have never had an electrical issue before. It is not due for an oil change or any other maintenance service. It is at 47,000 miles and when I called the dealership, they said this happens very frequently but is not covered under warranty, and that I would need to replace the shifter and shifter harness. I am very upset and disappointed with jeep that this is a life-threatening issue, and it happens "frequently." please investigate this issue as this is not fair to owners who are now at risk when traveling.
*service shifter* *in motion* *stalled* the following is the same issue I had with my 2014 jeep cherokee. I had traded that vehicle in for a newer 2017 model because of this... I have a 2017 jeep cherokee. Occasionally when driving at any speed the vehicle will stall and say "service shifter, place car in p or n" - I can no longer accelerate and have to come to a complete stop. Turn off the vehicle. Restart it after several minutes. When I try to restart, the engine has a tough time kicking back on.this is a very dangerous recurrence and must be dealt with immediately. This is the second report I have made. The first report was with my 2014 jeep cherokee.
I was driving my 2017 jeep cherokee and I receive an alert on the dashboard that said service shifter and the lights on prnd were light up and not blinking. The car was in motion when this happened and it shut down. I was actually on a city street twice when this occurred. I also receive another alert telling me to put the car in park before shifting gears. The car was in motion on a city street and the car shut off. I had to wait about 10 mins before I started my car up and press the gas at the same time to get the jeep to start.
I was driving down the road and the shifter warning would come on. All the lights on the gear shift would come on in red and I would have to stop and turn the car off to get them to reset. This is on my 2017 jeep cherokee limited.
Tl* the contact owns a 2017 jeep cherokee sport. The contact stated that while driving at various speeds, the service shifter warning message was displayed. Additionally, several additional unknown warning lights were illuminated on the instrument panel. The local dealer and manufacturer were not contacted. The failure mileage was 33,000.
This happens every day while driving. I will be driving (no certain speed) but I will hear a "ding" & I look at my screen & it says "service shifter" and all my lights light up on my gear shifter. My jeep tends to have hard shifting once this occurs. I then have to stop, turn my car off and turn it back on. (the pictures I'm attaching are from last week. However, this has been happening for awhile)
The service shifter warning lights came on and all of the lights on the gear shift was on. This seems to be a problem with the cherokee and it needs to be fixed. This happened while I was driving in the rain.
The vehicle has had multiple problems since my purchase date issues with the sunroof which has continued to persist, as well as a strut, hub, strut assembly, electronic parking brake and also now that I have taken it in there are more problems arising and now I have a check engine light on service all brake system lights on and light and traction control light on and also a 4wd system unavailable light on after taking it in to get fixed and the dealership fixes one problem and more keep arising! The vehicle was parked and then when I turned it back in that's when the parking brake would not disengage and then the sunroof and popping sounds were happening while driving. The transmission issue is when I am driving it is shifting way to often and shifting very wonky. Then also when shift the transmission into gear it doesn't engage and then when it does it litterally could through you forward in your seat when it finally engages.
Service shifter the car turn off on major highway
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