I had just pulled out of my driveway in the morning and heading down the neighboorhood road. About a half a mile into my drive, the car failed to accelerate. The car began to coast, I had lost engine power. I tried to turn the wheel and it was unresponsive. I looked down at the dash and it was out. I was barely able to limp the car to the curb. After approximately ten minutes I was finally able to turn it over and start the engine. My engine is consuming an excessive amount of oil between oil changes.
2017 Jeep Cherokee engine complaints
Page 7 of 10: complaints 161 to 190 of 265, newest first, as owners wrote them.
Tl* the contact owns a 2017 jeep cherokee. While driving various speeds, the vehicle suddenly stalled. After restarting the engine, the check engine indicator remained illuminated. The vehicle was taken to an unknown dealer where it was determined that the engine oil was low and the engine operated normally. The manufacturer was not notified of the failure. The failure mileage was 52,000. The VIN was unknown.
There is a shifter error that comes up on dashboard and all lights come up on the shifter stick while driving the car. This happened to me twice over one night while I driving and I am concerned with the safety of my vehicle. See links below. Https://www.cargurus.com/cars/discussion-t68742_ds990296 https://www.cargurus.com/cars/discussion-t68742_ds947921 https://www.jeepforum.com/forum/f309/service-shifter-mil-15-diesel-3768705/
When driving, an error message popped up and said "service shifter". On the gear shift, all of the lights lit up red (parking, neutral, 1st, 2nd, drive, and reverse). I immediately pulled over. After I restarted the car, it went away. I went online to see if this was a common problem, and there are all kinds of complaints. Many of which, jeep had no idea how to fix. Most complaints also stated that it went away, only to come back after another 1000 miles or so. If there are so many complaints, and jeep is obviously having a problem identifying why, shouldn't this be a recall? There is obviously a fault in their product or wiring. This is going to cause serious accidents and/or lawsuits. Please help.
This vehicles had a recall on something that has to do with the transmission- the dealership claims to have corrected the issue. However, the vehicle in question is still having slipping issues. Also just recently I noticed when starting my vehicle with the fob it stays on 30 secs and cuts right back off. The tire feature isn't always correct either it says I need air when I don't. I'd like to know how many other consumers have had the problem with the remote start feature..
On two occasions this week the jeep cherokee unexpectedly shut off while driving. It was startling and loss of power steering and braking left it difficult to pull over. Upon inquiry from a local jeep dealer, they indicated it is not uncommon for this to happen if the oil is low. The oil was in fact 3/4 quart low and was remedied however there should be a light that comes on not a sudden and unexpected shut down. There was no indication on the dash regarding low oil. This is dangerous and could potentially be deadly.
Service shifter light cam on feb 2019 and was replaced. 6 months later the light came on again and was replaced for a 2nd time. October 2019 my car was sputtering at an idle and not shifting correctly and an engine coil was replaced. Nov 2019 when going from reverse to drive there would be a 15-20 second lag before it would jump into gear and lung forward. I also start experiencing delays when attempting to accelerate it would lag for about 10 second before jerking into gear and lung forward at a higher speed. Took it back to the dealership and code p0304 misfire cylinder 4. Dealership replaced (under power train warranty) boot kit - ignition coil, lubricant - dielectric, transmission mount, replaced valve body and trans range sensor. Car was purchased in december of 2017 with 12 miles on it, current mileage 55,989 with regular maintenance done on vehicle.
I was accelerating from a stopped position at a stop sign and the car shut of. I maneuvered over as much as I could. Would not restart. It was towed to the dealership where it was discovered it had no oil. It had an oil change with in the last month. In the two years I have owned it, it has had to be towed for this 1-2 other times as it runs out of oil and shuts down before the recommended oil change date or mileage. I was never informed to monitor the oil until recently. After the first time this happened I was told to get the oil changed at 4000 miles instead of 5000 and I have been doing that it or adding oil if I cannot get it right in. It also has no warning that it is low on oil.
11/18/2019,when I was going to park at my daughter 's daycare on w 87th st, the engine just stopped working and the car could not move any more.the screen showed"shift to park or neutral press brake+select gear".we tried to do as the screen told but still the car could not move. I had to retart the car, then we can move again. 11/21/2019，the same issue happened again when I just started the car and going to enter in the remington blvd.
While driving car will come up with a message of service shifter on the dash and all shifter lights are lit up red. I have taken to the dealership multiple times and since it is not on when I arrive (once you turn the car off and back on it usually goes away) and since it is not throwing a code there is nothing they can do even though I take pictures every time it happens.
Transmission shifts when it wants, get stuck in gears and shifts hard. Has almost caused me multiple accidents. Have taken it to jeep multiple times- they have zero answers for me. My car isn't running any error codes so they will not address any issues.
Since january of 2018 I have been having constant problems internally with my jeep. I got the jeep in april of 2017 with 14 miles total on it. The jeep dealership never rotated my tires when they changed my oil and told me they did rotate my tires resulting in me having to get a brand new set of 4 tires in 2018 because all the tires went completely bald (too dangerous to drive on). My first of 4 cylinders went out in january 2019 that was fixed on warranty. Second cylinder of 4 that was a different cylinder than the first went out february of 2019 the jeep dealership gave me a good year program and made me pay a fee and they fixed all 4 cylinders. Currently in november 2019 my engine light is coming on and I do not know what the issue is now. I have talked to several jeep dealerships that has not seen this issue on other jeeps so I really believe I got sold a poorly manufactured jeep.
I brought a 2016 jeep cherokee in july 2017. I was having issues with the car the first month I brought it. Vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear.this issues has happened twice once I was at an intersection and the second time I was on the freeway. This has happened 3 times in the last month. This is dangerous and scary as this could have caused a collision. I keep my vehicle up to date on maintenance/service. It doesn't make sense that I am paying a car payment, have less than 62,000 miles on a less than 3 year old vehicle, and having these kind of safety concerns. . Today, my car died with no warning on a busy road, gives me approximately 10 seconds to pull to safety before there is no speed/ability to maneuver the vehicle. It is ridiculous that the risk is so high, and the number of complaints listed on line show a serious issue with this among hundreds of vehicles by jeep and nothing. The dealerships/service continue to make comments like "we were unable to replicate the issue". To be specific: driving at about 25 miles per hour, straight following a right turn. . . . Lost power. Lights went on the dash, message above appeared. It took two tries to restart to get me out of the middle of the road.I had the car towed to the dealer and they had no explanation for me both times this happened. As soon as they would connect it to diagnose they said the codes would clear and the car was working. Its a waste of money because im going to get the same answer. I just dont know what to do now. This car has but my children and my life in danger. Chrystler and jeep will not acknowledge the fact they have a major issue with their jeeps engine. I guess jeep will resolved this issue when someone get in an accident or die.
When starting or driving the car, the service shifter among many other warnings come on and the car does not function normally after that. It is very sluggish and jerks while accelerating. This has happened while stationary and while in motion. Multiple trips to dealerships and two years later the problem is still happening. I know of many people that are having this issue and the manufactures are doing nothing about it. My family and I do not feel safe in this jeep.
Tl* the contact owns a 2017 jeep cherokee. The contact stated that the service shifter indicator flashed intermittently on the instrument panel. The contact called oxmoor chrysler dodge jeep ram (4520 shelbyville rd, louisville, ky 40207, (502) 895-4520) and was informed that the vehicle would lose power when it needed an oil change while making turns. The dealer stated that when the oil was changed, the vehicle would operate normally. The failure recurred and the dealer stated that the oil changes needed to be more frequent, such as every 2,000 to 2,500 miles. The manufacturer advised the contact to call the federal safety agency to inquire about potential recalls. The failure mileage was 7,000.
Tl* the contact owns a 2017 jeep cherokee. While driving approximately 15 MPH, the vehicle stalled and lost braking and steering ability. The contact had to make multiple attempts to restart the vehicle. The failure recurred approximately six other times. The vehicle was taken to haasz automall of dalton (315 s mill st, dalton, oh 44618) where they replaced the spark plugs and a coil twice. The manufacturer was not notified of the failure. The approximate failure mileage was 60,041.
My car has the 2.4 l engine. It has been burning off a lot of oil. The dealer changed the oil at 12,200 miles on april 2, 2019. We checked the oil level last week and it was low by 2 quarts. We took it back to dealer and the changed oil and started a oil consumption test. We are both retired and drive only about 6,000 miles per year. We purchased the jeep new in march 2017 with 11 miles at 5500 miles in november 2017 we also had a "oil leak" symptoms. Google this problem on the internet reveals many customers of this 2.4l jeep and chrysler engine have problems of oil " blowing out" . The dealer said no "low oil " light will warn you of low oil problem. They said the car will stop running while driving. I find this result to be unsafe and unacceptable. What is the federal safety agency doing about this common problem?
For the past 12 months while the vehicle is in motion during different times of the driving cycle (drive, park, idle) a "service shifter" light appears on the dash. At this time no other light appears (check engine, low oil, electrical issue.) this occurs when the car has just been started, driving, or parked. It does not matter the temperature of the car. This has been noted by photos of the service light also with the mileage of the car. The issue sometimes results in the car turning itself off while it is in drive. When this occurs the car must sit for a period of time from 1 minute to 30 minutes then the car will turn back on without issue. The light appears without any known cause or contributing factor. The car has been towed to the dealership which it was purchased. The car has a service contract. When the vehicle is in the shop at the dealership the light is not on. The dealership claims that this issue cannot be diagnosed unless the light is on. The vehicle has been towed to the dealership for repair and maintenance on two occasions as it would not start for an extended period of time. This issue has not been resolved. This issue does not involve any recalled parts or products. The dealership denies any knowledge of this happening to other vehicles. Through a simple online search I found that there are many other drivers and vehicles with this exact issue. This poses a safety threat as the car turns itself off while it is in drive. It is my fear that this may occur while driving on a highway. This has only occurred to this point on a residential street. The vehicle is currently at the dealership pending repairs, but they noted as it is an intermittent issue it is unlikely that they will be able to diagnose or repair.
While in motion the service shifter light came on and gear shift lights are all red,p,r,n,d - I pulled over shut of car and turned back on and message and lights went away
Vehicle completely shut down while driving. Had driven about 1/2 mile on a county road, made a left turn and everything shut down. No steering, braking. Very scary!!! Was able to restart vehicle after about 10 minutes and immediately drove home. Have not driven it since.
'check shifter' light came on and all lights on my shifter lit up as well. Car shifts very hard as well !
Motor uses two quarts of oil between oil changes. Rear ended popping and grinds when taking off.
I bought the vehicle brand new form the dealer (farrish chrysler jeep dodge ram at 9610 fairfax blvd. Va 22031 and it always have issues and stops running, and I have to drop it off to their shop and it takes few days to diagnose the problem which cause me some problems to struggle with my work schedule and my son school and other family schedules. So I need to solve this problem and make sure the vehicle is safe to drive as I am a single mom and I need to not struggle much with a new vehicle.
While driving the car in the highway and with 3 kids in the car I had the brake ,ABS, and check engine light up. I wasn't able to drive it afterwards. I had to turn off vehicle and wait a bit then turn it on again. This has happened to me several times.I have called the dealership and they have no recalls.my vehicle has 50,000 miles and has been doing this since it had 25,000. Thd dealership has advised me my warranty is expired and unable to fix it unless I pay out of pocket.
Tl* the contact owns a 2017 jeep cherokee. The contact stated that the vehicle was consuming an excessive amount of oil. Additional oil was added to the vehicle. There were no warning indicators illuminated. The vehicle was taken to turnersville chrysler jeep (3100 route 42, sicklerville, nj 08081) and lilliston chrysler dodge jeep (1501 n 2nd st #47, millville, nj 08332, (856) 825-1937) where an oil consumption test was performed and determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency. The failure mileage was 4,000.
Tl* the contact owns a 2017 jeep cherokee. The contact stated that the vehicle was burning oil. Napleton's river oaks chrysler dodge jeep ram (17225 torrence ave, lansing, il 60438, (708) 782-4768) performed an oil consumption test and confirmed that there was a failure. When the contact went on a short road trip, he noticed that the oil level was close to two quarts low. The manufacturer provided a case number and assigned a case manager to call him back. The vehicle was currently under a three year warranty. The contact felt that the manufacturer and dealer knew of the failure prior to selling him the vehicle. The failure mileage was 23,485.
"service shifter" message appeared on screen, all lights on pnrd turned red, could not see what gear vehicle was in. Had to turn car off to get message to leave.has happened numerous times now.. Vehicle was in motion, on both city street and highway.
My vehicle is 2 years old, it has just popped up with a "service shifter" message. It is not able to be rebooted. Also, when the computer is tested nothing pops up to fix. Very frustrating and seems like there is a lot of similar cases.
Low oil indicator never came on.the vehicle randomly shuts down, when the oil is to low without any indication light coming on that the oil is low. This has been a common problem to the point where the dealers know exactly what the issue is. My vehicle shut down without warning in the middle of the road when turning right and indicated that I needed to put it in park and restart it. I checked the oil and it was almost dry! I added oil and will be taking it into the dealership! This jeep only has 25k miles on it
Vehicle out of oil twice before next oil change. It is not leaking out ... Vehicle must just be using too much oil??
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