“Service Shifter” message appears and all gears (P, R, N, D, etc.) light up on the gear shift. I purchased my vehicle brand new and this has been happening since 28K miles. When I contacted the dealership, I was told it was not covered under warranty or a recall; it would cost about $400 with parts and labor to repair. I was also told if I did not repair it, that it could eventually turn into a safety hazard where my engine would lock up and stall and I would be stranded on the side of the road and it would not start up again. What happens if this is occurs on the highway. This is a safety issue that needs to be addressed. Others all across the nation are experiencing the exact same problem. https://www.cargurus.com/Cars/Discussion-t68742_ds990296
2017 Jeep Cherokee transmission complaints
Page 12 of 23: complaints 311 to 340 of 653, newest first, as owners wrote them.
On the morning of 8/11/21, my 2017 Jeep Cherokee turned off on its own while I was still parked in my driveway. I took the key out and waited several seconds before turning the car on again. The car appeared to function correctly - no warning lights or messages. I went on to start my usual 30-minute commute to work. Approximately 15-minutes into that commute, a "service shifter" message appeared on the dashboard. The gear shift lights all turned red. I immediately pulled over and put the vehicle in park. The gear shift lights were all still red and I was only able to confirm that my vehicle was in park via the dashboard. This put my safety at risk as I did not know if my vehicle would remain in drive or if it would change to reverse as I attempted to safely pull over. Luckily, I was alone and my young child was not in the vehicle with me. After safely pulling over and parking, I took the key out and let the vehicle sit for nearly a minute. I turned the vehicle back on and everything appeared to be back to normal. I immediately called my local Jeep dealership to seek service advice and was told that this is a common issue. I asked if my vehicle was safe to drive now that the message was not appearing on the dash. I was told it was NOT safe to drive but to call them the next time the warning message appeared and they would TRY to schedule me for service. No service appointments were available for the next two weeks so there was nothing they could do to help me. This response is grossly irresponsible and putting vehicle owners at risk. A quick Google search will uncover that this is a known issue and Jeep has done nothing to issue a recall.
Service shift warning message. Same as the complaints already filed by other people. Happens too often. Dealership never fixes the issue but wants to charge even though it will continue to happen .
On July 3, 2021 I stopped at STOP sign, then when I stepped on the gas car wasn't moving, when I looked at the gear shift I noticed all the lights are on, all P R N D AND "-" AND "+" NEXT TO THE GEAR (PICTURE ATTACHED). Then I stopped the engine and restarted the car to move on. On July 16, 2021 I took the car for oil change and showed the picture to the mechanic at the JEEP Service Center in Morgan Hill California (on Church Street in Morgan Hill, CA). The service guy said we know this problem it is a recall, he said it is wiring harness problem for the gear, he said they will fix it when they receive the part at no cost. Then, on July 26, 2021 I went back to see if they have received the part to fix the problem This time the service guy said it is not covered, JEEP will not pay for it. Well, if it is electrical wiring harness problem why should I pay for it. Such thing is a design/manufacturing problem, it is not wear and tear. Why should I pay for the problem created by manufacturers fault. Such electrical problem could well cause for an accident Please inform me what should I do? is it a recall? or is a new recall candidate? Sincerely, [XXX] email:[XXX] cell: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Service shifter indicator lights on console & display. Comes on while driving & scared to drive due to not knowing if it will fail & cause an accident and/or fatality
Service shifter - I researched the propblem and apprently there is a faulty error with a lot of jeep cherokee in regards of this matter please invistigate. Thank you
My service shifter light came on and all the lights on the shifter console came on (PRND21). At first, I could turn the car off to reset it. This was dangerous because I had to pull over wherever I was. As time has gone on it pretty much stays on. My car has 33000 miles on it but is past the 3-year mark. I took it to the dealership and they told me the previous years had this problem but was recalled. It cost me $500.00 to replace a plastic bezel. I have saved all dealership repair paperwork. The dealership confirmed this is a very common problem.
I received an engine shutoff signal which disabled the car immediately without prior warning. It was due to the protection signal for low oil. The vehicle had a oil change 5,000 miles prior with synthetic oil. Over the course of 5,000 miles it "burned" the oil to the point of low level. Upon discovery, I noted many customer complaints (online) of this issue. There was no prior warning to the low oil level (no low pressure light or indicator.) I purchased this vehicle for my daughter and had she been driving on a busy highway, it would have disabled her car without any power to safely navigate this from the road, probably leading to a major accident. A newer vehicle with no mechanical issues does not "burn" oil excessively, this is a major engine issue. Some oil loss is understood and normal (in older cars), this newer vehicle used over 3 quarts of oil in the span of one oil change. Had I known about this issue, I would have been vigilant in monitoring this issue. Not knowing about this issue led to a very unsafe shutdown of the vehicle.
My daughter was driving her car. It started "jerking". She pulled into a parking lot because she was worried. Her granddad went to pick it up and it drove fine for him. He said the parking brake was on- she did NOT put the parking brake on. I drove it down the street the next day- it jerked then also- and then stopped in the middle of the road. I was able to get it started back up and pull into my driveway. The next day my husband got it towed to a repair shop. It wouldn't work at all! The shop says it needs the transmission rebuilt or a new one. I feel my daughter's safety was at risk, because she is a newly turned 16 year old driver. If she had been driving it when it completely stopped it could have been bad. There were no warning lamps or messages beforehand- except that the parking brake was on- when it was not.
Hello, In March I received a performed recall W84 for my 2017 Jeep Cherokee. A recall W84 the PCM and TCM modules. Since then I have had on the cluster a warning light which came on stating 'Service Shifter'. When this happened, all the lights on the shifter turned red. This happened when driving. This was a intermittent issue that was becoming more consistent. I went to McKevitt for reparation. It costed me $735! $360 for diagnosis, $120 for parts and $235 for labor!
Randomly weekly multiple times the car screen says service shifter across dash screen. Which causes most of the gauges to be hidden and a huge distraction. The car will not stop saying this message until you pull over and shut it off. After restarting the car is back to normal. I contacted local dealer about this issue multiple times and they said they know of the issue happening to this model but there is no fix for it at this time.
At traffic stop light, vehicle transmission disengaged and acted as though in a neutral or park position even though shift position was in drive. Warning lights indicated "Service Shifter". Placed shifter into park and turned off engine. Restarted and placed shifter into drive. Appeared to drive normally to destination. Next engine start, warning indicator of Service Shifter returned with no apparent drive issues. Next engine start, warning indicator did NOT appear.
Service shifter appears on dash board. Car keeps stalling and tells me to to put in shift gear. I have to pull over and restart my car
Driving 45mpr service shifter light comes on, all gears p.r.n,d l lights comes on car jerks when positioning in and out of park
The "service shifter" comes on at random times. The vehicle must be restarted to clear the code.
'service shifter' message comes on and all lights light up on the shifter while driving.
My 2017 jeep cherokee displays "service shifter". I've seen multiple online reviews/complaints for the same issue, yet this $900 to repair issue has not become a recall. What recourse do we all have and why won't jeep fix this ongoing problem? The message has been going on/off intermittently since I bought the vehicle in 2019, however, at that time, the service department said it probably wasn't critical to have it repaired at that time. Now, they're saying the shifter needs to be replaced.
Doesn't seem to be turning right. A lot of clicking making noise when I back up. And turn wheel.
The car is constantly stalling while driving and then shutting off immediately. It doesn't matter if I am on the expressway or side streets. This has now happened two days in a row. It is very dangerous! Literally have to sit stranded in a place until the car starts back up. Yesterday apr 2, 2021, it stalled in the middle of 57th and cottage grove in chicago and today apt 3, 2021, it stall on interstate 80 at the calumet exit heading west, with my child in the car... Regular maintenance has been done. New oil change and still stalls and shuts off. It's happening once a week and the dealership acts like they have no idea. Taking it back to the dealership for an appointment on 4/13!
Our service shifter light started coming on periodically at around 20k miles. It has happened no less that 10 times now. This is problematic since it will happen while driving and the powertrain will shift into neutral causing the driver to have to pull over while in traffic. I talked to the jeep dealer who said this is out of the bumper to bumper 3 year/36k warranty and not covered by the powertrain warranty. When this happens the service shifter light comes on and the gear shift lights are all red,p,r,n,d, the vehicle loses power and goes nuetral. There are hundreds of posts about this issue. See https://www.cargurus.com/cars/discussion-t68742_ds990296 . How can this not be a recall or covered under powertrain warranty? Does my teenage daughter need to have this happen and then get plowed into by a truck to make you or jeep take action? Please do what is right and safe for all of us jeep owners experiencing this issue.
When accelerating it feels like the engine is not sending enough power as if the transmission was on a higher gear and also thuds as if the transmission was having trouble shifting.
Service shifter randomly comes on and causes screen to lock and lights up the shifter. This happens when starting the vehicle.
Service shifter light comes on at intermediate times while driving and all the prnd lights come on. Shut the vehicle off and turn back on and it's good for a while.
Service shifter light came on and gear shift lights are all red,p,r,n,d
Service shifter indicator came on
Shifter sensor lights keeps coming on and all lights on shifter light up red, while stationary and in motion. I have to stop turn the car off and restart it to proceed.has been happening for over a year.
Keep getting message to service shifter and displays on dash continuously all light on shifter light. Seems to shift very hard when this happens. I see many complaints about this on the internet with many different years of vehicles. Started last year 2019. Still doing as of today 3/15/2021
I was at an intersection stopped yesterday and my 2017 jeep cherokee limited lost all power steering, and brakes. Dashboard flashed 'car must be in neutral or park to shift gears' and wouldn't go forward, started rolling backwards until I pulled the emergency brake. Turned off the car to try to reset it and took a long time to turn over. Went out with it again this morning and same thing but going about 20mph. This is completely unsafe as I have no control over the car!!!!
I just purchased my car january 4, 2021. I have had it cut off on me 4 times. Like shut completely off and it takes like 10 to 15 minutes to actually start back up. The shift gears message pops up, it cut the traction control automatically off so that light pops up. The check engine light and battery light pops up. I dont know whats happening but it almost caused an accdident twice on 695 highway because it shut off. Thank god the kids were not with me at the time. I am reading that his happens to alot of people with jeeps. Wish I would have known that before purchasing. I just want a safe and reliable SUV for me and my children.
So I got my car in april 7, 2020. My car has been in and out of the shop for the past couple months. To my engine stalling out to my car not. Shift that right way. A new transmission was put in january 2021. My electric stuff in the car goes in and out all the time. So it m mess up the computers this car has now had 4 new computers put in the car and I'm still having problems with it. And it does this anywhere on highway city street.
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