Tl* the contact owns a 2017 jeep cherokee. The contact stated that while operating the vehicle, the transmission service shifter lights were all illuminated. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 100,000.
2017 Jeep Cherokee transmission complaints
Page 15 of 23: complaints 401 to 430 of 653, newest first, as owners wrote them.
Tl* the contact owns a 2017 jeep cherokee. The contact stated that the service shifter warning light and several other unknown lights on the gear shifter were illuminated while driving. The failure recurred sporadically. The dealer was not called. The manufacturer was not made aware of the failure. The failure was neither diagnosed nor repaired. The failure mileage was approximately 42,000.
Tl* the contact owns a 2017 jeep cherokee. The contact stated that the service shifter warning light on the instrument panel remained illuminated. Additionally, several other warning lights on the gear shifter were constantly illuminated in red. While shifting gears, the warning lights remained illuminated. The vehicle was not taken to a dealer to be diagnosed. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 41,000.
Tl* the contact owns a 2017 jeep cherokee. The contact stated while driving 45 MPH, the steering wheel seized. The brake pedal was depressed and seized. The contact stated that the service shifter warning light was illuminated. The contact pulled over and restarted the vehicle and drove to his residence. The vehicle was taken to mckinney dodge chrysler jeep ram & used cars located at 4574 calhoun memorial hwy, easley, sc 29640, (864) 859-1981, where the contact was informed that an oil change was necessary. The vehicle received an oil change but, continued to experience the failure. The vehicle was taken to piedmont chrysler dodge jeep ram located at 4015 clemson blvd, anderson, sc 29621, (864) 305-4234, and was informed that an oil consumption test was necessary. The contact stated that there was oil leaking from the valve cover. The vehicle was taken to independent mechanic and was informed the valve cover needed to be replaced. The vehicle was repaired. The contact stated shortly afterwards the number 3 cylinder needed to be replaced. The contact stated that the vehicle repaired however, the valve cover started leaking again. The vehicle was not repaired. The manufacturer had been informed of failure. The failure mileage was approximately 30,000.
I was simply driving down the road at aprox 30 MPH. I heard a ding looked at my dash and service shifter soon notice was on my dash. Looked down at gear shift all lights where red p r n d +.. I pulled over left the vehicle running and shifted it to park. All lights and the service shifter soon notice remained. I turned off vehicle for 5-10 minutes. Started again and warning message was gone. Lights on gear shift returned to normal only lighting up the gear the vehcle was actually in. There was no warning prior to this occurrence. Vehicle made no unusual sounds, no shifting funny, no issues going into gear. Nothing completely out of the blue.
Tl* the contact owns a 2017 jeep cherokee. The contact stated that the service shifter warning light illuminated intermittently. The vehicle was taken to nyle maxwell supercenter (13401 n. Fm 620, austin, tx 78717) to be diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The failure recurred four additional times. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000.
Service shifter light message on dash. All lights on prnd light up. Happens very often
Tl* the contact owns a 2017 jeep cherokee. The contact stated while driving at various speeds, the shift indicator light illuminated in red with the service shifter message displayed on the instrument panel. After stopping and restarting the vehicle, the failure was self corrected. In addition, while depressing the accelerator pedal, the vehicle lunged forward and vibrated and failed to immediately accelerate. The cause of the failures were not determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 49,000.
Tl* the contact owns a 2017 jeep cherokee. The contact stated the service shifter message displayed on the instrument panel. Additionally, there was water entering the vehicle at the wheel hub liner at the bolt head. The carpet was wet from water intrusion into the cabin of the vehicle. The contact stated the rain water caused the vehicle to rust. The vehicle was taken to two independent mechanics where the contact was informed that the shifter needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was contacted but, no further assistance was provided. The contact stated the failure was like service bulletin: 2301516 a. The failure mileage was 50,000.
Service shifter continues to display every so often. No error code present in system. When it is displayed all lights on shifter turn orange. Once car is stopped and turned off it goes away but returns after awhile.
Service shifter light, all gears light up red.
Shifter problem wiring
I have had shifter service warnings every time I start the vehicle and it shifts crazy and stalls out while driving. All the lights on the shifter light up as well so you don't know what gear you are in. While the dash says shifter service none of the other features work like tire pressure or other gages and setting.
While driving the service shifter lighter appears on dash and shifter position lights all light randomly and has been becoming more frequent. They turn off once I stop, turn the car off, and restart the car. I have read models previously have been recalled for this issue but not 2017 which appears to have the same issues. Also I've had to change my spark plugs at about every 50,000 miles. I replaced them once already and once again I am having the same issue the check engine light is on and at times the car is shaking from the misfiring. The check engine light remains on at a times. The check engine light flashes and the car is shaking the power and acceleration are significantly reduced when the spark plugs are actively misfiring. This only occurs with accelerating and pressing on gas pedal and happens constantly while driving. I've never had to replace spark plugs this often they usually last atleast 100,000 miles. There is a problem when they barely last for half that and require replacement atleast 2 times before they should go bad. These seem to be a common issue but when you ask the dealer they act clueless and something needs to be done. These are costly problems that should not be occurring or occurring this frequently. Please investigate.
While driving the service shifter lighter appears on dash and shifter position lights all light randomly and has been becoming more frequent. They turn off once I stop, turn the car off, and restart the car. I have read models previously have been recalled for this issue but not 2017 which appears to have the same issues. Also I've had to change my spark plugs at about every 50,000 miles. I replaced them once already and once again I am having the same issue the check engine light is on and at times the car is shaking from the misfiring. The check engine light remains on at a times. The check engine light flashes and the car is shaking the power and acceleration are significantly reduced when the spark plugs are actively misfiring. This only occurs with accelerating and pressing on gas pedal and happens constantly while driving. I've never had to replace spark plugs this often they usually last atleast 100,000 miles. There is a problem when they barely last for half that and require replacement atleast 2 times before they should go bad. These seem to be a common issue but when you ask the dealer they act clueless and something needs to be done. These are costly problems that should not be occurring or occurring this frequently. Please investigate.
Well over a year ago the "service shifter" message began coming on and off appearing on my jeep dashboard. I called my dealer service department to make an appointment to have it serviced. I was told that if the light was not on there wasn't anything they could do. After some time past it stopped coming on. Approximately 3 weeks ago it started coming on and off again. I called the dealer again and was told it was a "known issue" and to bring it in. I made an appointment but a week before the appointment my jeep wouldn't start. The shitfter would not move at all. The tow truck driver was struggling to be able to put the car in neutral to get the jeep out fo the garage. I was told by the dealer who had my car for 2 full days that the battery was messed up and there was lost communication. I was told they also saw previous messages regarding the shifter. They replaced the battery and all the codes were cleared. They apparently test drove the car and could not get the service shifter message to come back up. I was told I could replace the bezel and harness parts of the shifter but I had to pay for it because I was out of warranty. I was also told that the parts had been reconfigured. If they know there is a problem and reconfigured the parts why isn't there a recall? Why didn't they replace this when I called them the first time and was still under warranty? I've researched this online and have seen a lot of individuals with the exact same problem. Also, when I went to pick up my jeep the first thing that happened was a low tire message. I put new tires on the jeep one month ago. I crossed the street to gas station to air pump and all tires were fine. I went back to dealer and they checked them. All were fine. I was told they had no idea why light was on and I would have to make another appt. They had the car for 2 days! I am beyond frustrated!!!!!
Brought used car at 45000 miles. Got service shifter light and check engine light (pe420 catalytic converters). Service shifter light appear randomly when driving from 10-60 MPH, and goes away when turning off car. Has returned every 3 days for one week. Check engine light remains on for entire week. Rear passenger side door lock does not respond to lock/unlock button press. Reverse camera does not display clear image.
While driving the service shifter lights comes on and I would have to stop and turn the engine off then on for it to return to normal. It started infrequently and now it happens few times a day. The dealer claims they never heard of this issue while an online search reveals that lot of owners are facing this exact situation.
Shifter warning light comes on - shifts hard at times - taking off from a stand still - highway
Every 3000 mile I do my vehicle maintenance which requires me to do my (oil change) july , 2020 on august 2 2020 I heard something while driving on a uphill I pull over I check everything seem ok when I got home I check my oil stick and realize I was in need of about a quart of oil I went to the place I had oil change done and added a half quart of oil (manufactured recommended) on august 15 ,2020 I was driving an heard a bang like I hit or ran over something all of sudden my vehicle dash board lights came on a my car shut off a passing vehicle inform me all my oil was coming out , I had the vehicle tow home the tow driver inform me the oil pan was crack I inspected and remove the oil pan and realized the problem was a manufacturer problem the crack was course from the inside out and the engine oil component was crack as it was with the timing belt , I only have 26,500 miles my phone number is +[xxx] thank you in advance information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *js
When I turn on my car, I receive the message "service shifter" and all lights turn red on the gears. The car currently has 29,860 miles and am told it is not covered under warranty.
When shifting out of park, a service shifter warning comes on, all of the shifter indicators light red. Returning the car to park, and restarting normally clears the warning, but it will return.
2017 with 34k on it and on a minimum of 2 hands I have had the error service shifter come up. After car is turned off, it will go away for no specific amount of time and then eventually pop back up either while driving or first start up of the day.
The car after a certain number of miles the service shifter message comes on and all the lights for the shifter are solid red. I took it to the dealer and they said it was a computer update and that was it. It's kept happening ever since 15000 miles.
I had just got off the interstate and was going down the exit ramp at approximately 40mph when srvc 4wd indicator light came up on the dash. I drove home which was approximately 15 miles away. I parked at the house, turned the jeep off. Waited a couple minutes and turned it back on to see if the light went out. It did not. It was about 8pm and the dealerships were closed so I planned on making the phone call the next morning to have it checked as I had just received a rrecall about my ptu/splines/diff anyways that also needed to be checked. About 15 minutes later I went outside to move my lawnmower and noticed a huge puddle of dark grey grease on the concrete behind my jeep.
3 months after I purchased my jeep it shifts terribly. It does not do it 100% of the time though. It gets stuck in gears when shifting then revs to high rpms or jenks forward. Often times it feels like you get rear ended it jerks so bad. I have had it in the shop a few times, and most mechanics say it is normal. I am afraid it will jerk forward and I will run into someone one of these days. It is worse in stop and go traffic, hot days when A/C is running, etc. It does not perform any differently when vehicle is warmed up. It slips gears at both high speed and low speed, making a loud noise and abrupt motion forward.
Service shifter light comes on and all selections light up. This happened s while driving . I park and start the engine 3 hours later now is off.
Tl* the contact owns a 2017 jeep cherokee. The contact stated that the vehicle hesitated while stopped at a stop sign. The service shift light illuminated. The contact restarted the vehicle and the light disappeared. The contact scheduled an appointment with upstate auto service & body works (469 broadway, saranac lake, ny 12983 518‑891‑1211). The contact was informed that the pin tension in the shifter needed to be reset and securely attached to the transmission. The vehicle was not repaired. The manufacturer had not been contacted. The failure mileage was 59,900.
On a recurring basis, the dashboard lights up with a "service shifter now" message and all lights on the gear shift are illuminated. After a restart, the lights go away and the car resumes normal functionality. This has happened multiple times over the past 6-8 months.
While driving 40 -50 MPH on highway 89 in flagstaff, az I noticed a dash message stating that the speed was too high to shift into 4 wheel low, about a minute later I noticed a dash message that stated the differential lock could not occur and I noticed that the 4 wheel low button was flashing red. A minute later dash message 4 wheel low was canceled and the 4 wheel low light stopped flashing. I stopped at about 3 lights about 1 mile apart. On the 3rd light I had to turn left and merge into oncoming traffic before entering interstate 40. As I began to accelerate the transmission bucked several times and then as I moved in front of on coming traffic the drive system disengaged and the engine revved. There was no dash message nor were there any trans axle lights flashing. As I coasted to a stop traffic was piling up behind me. I placed the the transmission into neutral and then back into drive, but it did not engage. As I was almost stopped, I hit the brakes and stopped, then turned the engine off and placed the transmission into park. I then restarted the engine and it shut off, so I started it again and placed the transmission into drive and it engaged. I took the vehicle to the dealer and they stated there was nothing they noticed or could do. Although I did not think I had pressed the 4 wheel low button, I considered that I may have inadvertently, so after leaving the dealership I tested to see if I could create the same condition and I could not. I also noticed that the buttons for the trans axle were not easy to push inadvertently. Also, when pushed the lights on the buttons would flash yellow and not red. This transmission has been slow to engage and buck at times since new. It also goes into neutral when trying to downshift before shifting to a lower gear on down slopes. I am worried that it could be dangerous if this condition occurs again at the wrong time.
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