2017 Jeep Cherokee wheels complaints

Filed Jul 30, 2018 · Wheels · 8,005 miles · MA

I recently had a tire blow out while traveling a short distance. The tire had only 8000 miles on it, so I question a firestone dealer in n.smithfield, r.I. Whether the tire had a defect and was told (common reply of deniability) a pot hole caused the tire to blow. I pointed out that the damage was done on the inside wall not the outside wall and I hadn't hit any potholes driving to my daughter's house. I even asked him to come check the route I took and could see for himself the condition of the road I traveled on (he refused to do so) it is not normal for a t ire to explode with such low mileage on it. There was no damage to the rim or wheel that could of affected the life of the tire but upon inspection no damage was found. It is so easy to blame potholes for a tire that may have had a defect when it was made especially when the tire has a warrantee of 72 months from the date of purchase. I bought t he vehicle in 2017 with said tires attached

Filed Mar 22, 2018 · Steering, Wheels · 7,292 miles · OH

I have not even owned my vehicle a year now. I have never had an issue with steering shaking or pulling. I went to get my tires rotated for the first time at a local dealer and they stated the all 4 of my tires had all irregular wear on them on the inside of the tires only. It was believed to be a defect from the beginning with the alignment or another steering issue that has caused such irregular wear (including the rears). Per your warranty the tires are to be rotated every 6,000 miles. I had them rotated at 7,292 miles in which when brought into do a warranty claim jeep claims that I didn't do the routine maintenance per the warranty claim so this would not be covered. My vehicle now has over 12,000 miles on it and was also told if it was an alignment issue that this is only covered until 12,000 miles. I am very unsatisfied with my warranty and do believe this was a defect with all 4 of my tires with such irregular wear.