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2021 Jeep Cherokee electrical problems

24 complaints (13% of all complaints for this car). Typical mileage when it fails: 49,000. 1 crash reported.

owner complaints
24
of this car's complaints
13%
typical mileage
49,000
crashes
1
recalls
0

Which part fails

  • 12v/24v/48v battery
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Cherokee electrical problems in other years

199019952000201520202026

Specific symptoms reported on the 2021 Jeep Cherokee electrical

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Fire or smoke 5

Related recalls

No recalls on record for this model year.

What 2021 Jeep Cherokee owners say

Most recent owner complaints, unedited.

Filed Nov 3, 2026 · Electrical · 175,000 miles · GA

The contact's daughter owns a 2021 Jeep Cherokee. The contact stated that while her daughter was driving, the vehicle stalled. The failure was more frequent after stopping at a stop light while attempting to drive at approximately 5 MPH. An orange warning light with the letter A inside a circle was illuminated, indicating a failure with the Automatic STOP/START system. The contact's daughter was able to restart the vehicle after 3 to 4 manual attempts. The failure was a recurring failure. The failure mileage was approximately 175,000.

Filed Sep 25, 2026 · Electrical, Engine · KS

My 2021 Jeep Cherokee Trailhawk has been effectively unusable since April 19, 2026 due to the PTU issue associated with FCA Recall 40D/the federal safety agency Recall 26V‑290. I previously filed a complaint regarding this vehicle. It has now been 5 months with no repair remedy available. Due to being told by the certified dealer, Mopar, Jeep/Stellantis (who closed my claim because they claim the vehicle is safe to drive despite of having an outstanding safety recall) I thought I would attempt to drive the vehicle again. On September 15, 2026, the vehicle lost all motive power while I was traveling approximately 65 mph on the highway on my daily commute. I had to coast the vehicle to the shoulder. This is the exact type of safety hazard described in the recall. FCA/Stellantis has not provided a repair solution, rental vehicle, reimbursement, or other meaningful transportation assistance. I continue to incur the expense of owning and paying for a vehicle that I cannot SAFELY operate. I am requesting that the federal safety agency review the length of time this recall has remained without an available remedy and the lack of assistance being provided to owners whose vehicles have already experienced the recall failure. I would also this complaint associated with my previous complaint and Recall 26V‑290/40D

Filed Jul 8, 2026 · Electrical, Engine · NY

I bought my 2021 jeep in 2023 at Matthew's in Pa and from day 1 my antifreeze has been leaking, I Bought the extended Warranty and they told me I didnt buy it and wouldn't fix nothing, so I took it back down there and other guy told me yes I had a Warranty but it's outdated and nothing they can do, which isn't fair on me! Now my heater core is bad which from get go that was the problem but they couldn't figure it out! Now I have every light on seat belt, air bag, engine light, parking brake, lane assit, etc and I can't afford to fix it and the inspection is due but can't get it fix all because of them telling me I didn't have a Warranty!!! Please respond my name is [XXX] phone # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 24, 2026 · Electrical · 92,000 miles · IN

The contact owns a 2021 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the radio went black, with the message "Re-insert USB" displayed. The contact was unable to use the radio. Additionally, the rear-view camera, the AC/HEAT settings, and other safety features were inoperable and unavailable. The vehicle was taken to a dealer where it was diagnosed and determined that the radio needed to be replaced. The vehicle was not repaired because the parts were no longer being manufactured. The manufacturer was notified of the failure and informed the contact that the parts were no longer being manufactured. The failure mileage was approximately 92,000.

Filed Mar 24, 2026 · Driver assistance, Electrical · TX

I purchased this 2021 Jeep Cherokee, and it has developed a life-threatening defect where it performs an uncommanded braking while driving at speed. Without any warning the car slams on the brakes creating an immediate risk of a Rear end collision. Diagnostic scans show multiple critical failures: PO128 (the initial warning of a computer communication issues). Dealership (Echo Park) refuses to fix with the proper OEM part and denies my warranty, (I called it in on day 15 on my Warranty, 01/28/26) I let them know the fans were loud, RPMs fluctuating, tailpipe full of black soot and making a loud sputtering, this is burning up my fuel fast. My appt was on 02/10/26 They said there was nothing wrong with it. A couple weeks go by and then the check engine light turned on (after my Warranty) i took it back on 03/19/26, They visually verified the code, said I had to pay out of pocket to fix it with an aftermarket part not the OEM part. They set up an appt for 03/25/26. UO128 (lost communication with brake control module) and C008E-00(ECU internal performance). These codes are directly linked to the federal safety agency safety investigation PE22- 009. When I took the vehicle to Allways [XXX] on March 23, 2026, the Service Department refused to perform a safety inspection without an upfront payment, despite the vehicle having exposed wiring in the steering column and part of an active federal safety probe. As a small business owner (Maid To Sparkle) grandmother who transports a [XXX] daily, I am now stranded with a vehicle that is unsafe to drive due to a documented a manufacturer defect. While at the dealership I was simultaneously on the phone with Jeep Customer Care. Despite the vehicle being under federal safety investigation for the exact ghost breaking I am experiencing both the dealer and corporate representative denied assistance and refused a safety inspection without an upfront fee This shows a coordinated refusal to address a documented safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

Filed Jan 28, 2026 · Electrical, Transmission · WA

the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--I cannot get a part since it is backordered over 1200 people right now are having issues with the part of the vehicle

Filed Dec 3, 2025 · Electrical · 49,000 miles · FL

The contact owns a 2021 Jeep Cherokee. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. Several unknown warning lights were illuminated. The contact stated that the hazard lights failed to operate. The contact's wife coasted the vehicle to the side of the road. The vehicle was towed to the dealer, who determined that the battery had failed. The dealer replaced the battery. The contact stated that the battery warning light was not illuminated before the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.

Filed Oct 23, 2025 · Brakes, Electrical · IL

Their was no incident

Filed Oct 20, 2025 · Electrical, Engine · IN

The vehicle was sold by DriveTime (Highland, Indiana) on August 29, 2025, with a known safety recall (Y18 – Transmission Oil Cooler Hose, the federal safety agency 21V‑310) that had not been properly repaired. Jeep dealership documentation dated October 17, 2025, shows the recall was only “inspected” but no repair was completed. Within 30 days of purchase, the check engine light began turning on and off intermittently, and an AutoZone diagnostic (Code P0934 – Hydraulic Pressure Sensor Circuit Low) confirmed a powertrain failure related to the transmission system. The defect affects hydraulic pressure and gear shifting, creating an unsafe driving condition that risks transmission failure while in motion. The issue has been confirmed by both AutoZone and the Jeep dealership but not repaired. Dealer and warranty administrator SilverRock have refused to provide repairs or a loaner vehicle. Both entities were notified that the vehicle is used by a disabled driver and child, and this refusal poses serious safety and accessibility risks. Despite multiple warnings, both companies continue to deny responsibility, violating federal recall obligations under 49 U.S.C. §§ 30118–30120 and creating an ongoing risk of engine/transmission failure while driving. Related complaints are active with the Indiana Attorney General (Case #11811118) and the Federal Trade Commission.

Filed Sep 15, 2025 · Electrical · OH

Svc 4wd

Questions about the 2021 Jeep Cherokee electrical

Does the 2021 Jeep Cherokee have electrical problems?

Owners have filed 24 complaints about the electrical of the 2021 Jeep Cherokee, 13% of all its complaints.

At what mileage do 2021 Jeep Cherokee electrical problems start?

The typical (median) mileage in owner complaints is 49,000 miles.

Was there a recall on the 2021 Jeep Cherokee electrical?

There is no recall for this problem on this model year.

What year does the Jeep Cherokee have the most electrical problems?

The Jeep Cherokee model years with the most electrical complaints are 2014 (450 complaints), 2017 (342 complaints) and 2019 (342 complaints).

Other 2021 Jeep Cherokee problems

Transmission 106Engine 29Brakes 14Driver assistance 13Airbags 9Fuel system 5Suspension 5Steering 3Acceleration 2Seat belts 2Visibility 2Lights 1Locks 1Tires 1Wheels 1

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