The contact owns a 2022 Jeep Cherokee. The contact stated that while driving 35 MPH, the vehicle failed to switch to 4WD and remained in 2WD. The “Service 4WD” warning light was illuminated. The vehicle was taken to a service center, and a diagnostic scan was performed. The diagnostic scan retrieved a fault code associated with the PTU failure. The manufacturer was made aware of the failure by telephone. The contact was referred to the federal safety agency Hotline for assistance. The approximate failure mileage was 62,534.
2022 Jeep Cherokee transmission problems
29 complaints (56% of all complaints for this car). Typical mileage when it fails: 62,534.
- owner complaints
- 29
- of this car's complaints
- 56%
- typical mileage
- 62,534
- crashes
- 0
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Jeep Cherokee transmission problems in other years
Related recalls
Power train
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
- Risk
- A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
- Remedy
- Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on beginning May 14, 2026.
Recall number 26V290000 · Recall details
What 2022 Jeep Cherokee owners say
Most recent owner complaints, unedited.
My Jeep Cherokee Trailhawk 2022 got completely and unexpectedly stalled while driving on a highway without any type of warning. Many warning signs flashed at the same time: ETC (Electronic Throttle control), Service Park brake, check engine, battery, and a few more. The battery is one year old - had to replace it at 20k for a similar reason. The incident could have been so much worse had a car been driving behind me. Service dealership is currently inspecting the car
The contact owns a 2022 Jeep Cherokee. The contact stated that while driving uphill at 30 MPH, the vehicle started jerking and then roll backwards with the accelerator pedal depressed. The contact stated that there was an abnormal rubbing sound coming from the vehicle, with the "4WD" and "Neutral Warning Vehicle May Move Even in Park" messages were displayed on the instrument panel. The contact immediately pulled over and shifted to park(P); however, the vehicle continued to roll backwards. The contact engaged the parking brake and called for Police assistance and an officer arrived and sat with the contact until a tow truck arrived. The vehicle was towed to the residence, and the contact was able to drive the vehicle onto the driveway and parked the vehicle. Upon investigation, the contact discovered the federal safety agency Campaign Number: 26V290000 (Power Train); however, the part for the recall repair was unavailable. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 66,000.
The contact owns a 2022 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Previously reported that my vehicle was throwing the code for the 40D. I returned today, vehicle vehicle start to slam, jerk. Jeep Cares escalated after dealership tech confirmed active failure. Fuse pulled, but can't really drive my car to avoid damages. Now waiting for them to give dealership approval to order part. I still have the 5,/60 Warranty. It's red tape and leaving me driving a dangerous vehicle or be grounded. I'm now waiting fit the case manager to call dealership. This is very upsetting and I blame Chrysler, but the actual dealership. There are 61k vehicles and no scene of urgency. I'm filing the complaint.
My 4wd service light is on and apparently there is a recall on jeep for this. I should have recall I have less than 32000 miles on my vehicle
My 2022 Jeep Cherokee Lux is currently at the dealership after they diagnosed a failed PTU. This came to my attention due to the messages the vehicle gave me, warning if Loss of 4WD capability and a Serv 4 WD light. Jeep has recalled over 61000 other Cherokees for the exact same problem. We are currently waiting for approval to repair from an Extended Warranty Company (Portfolio) which is delaying things, plus the dealership has already said part if backordered, they say approximately 15 days, though no guarantee, and I have heard wait has been much longer in many cases
While coasting/foot off gas transmission will suddenly shift out of gear and a "Shift to Park" message will appear on dash. I must stop and shift to park then back into gear to re-engage the transmission. Driving will proceed normally at that point. This has occured unexpectedly and sporadically over the last year-3+ times. No error code is noted by the Jeep technician. Tech installed new shifter and bezel-seemed to work but then happened again. This is extremely hazardous while in traffic and on freeway (occurred once when coasting when on freeway off-ramp). When looking on-line it appears that there are many incidents of this same or similar issue happening with the 2022 Jeep Cherokee Limited. It is very concerning to note that this is allowed to continue with no issued recall for what appears to be a known safety problem-
My 4WD light came on my dashboard. I took my Jeep to the dealer and they said the PTU was blocked and has an internal mechanical failure. According to websites, this can cause the power train to stop, cause an accident or injury. I don't feel safe driving this vehicle. The dealer informed me that the part is back ordered and will take a year to come available. I live where there is heavy rain and snow weather and the 4 wheel drive feature is not working. This is not good for driving in these conditions.
My 2022 Jeep Cherokee Trail-hawk PTU from Transmission failed, and only has 68000 miles. I My warranty has expired, and cant believe they quoted me $5000 to replace this part of the Transmission. I was going online, and noticed this PTU issue is kind of popular with Jeep vehicles, and at the moment, my Jeep has been in the Service Center for a few days now, since I don't know what to do or how to pay this, and seems its best to trade it in, but I honestly now not sure on getting another Jeep, after looking at so many comments on issues.
Questions about the 2022 Jeep Cherokee transmission
Does the 2022 Jeep Cherokee have transmission problems?
Owners have filed 29 complaints about the transmission of the 2022 Jeep Cherokee, 56% of all its complaints, more than any other problem.
At what mileage do 2022 Jeep Cherokee transmission problems start?
The typical (median) mileage in owner complaints is 62,534 miles.
Was there a recall on the 2022 Jeep Cherokee transmission?
Yes, 1 recall: 26V290000. Check your VIN to see if your car still needs the free repair.
What year does the Jeep Cherokee have bad transmission?
The Jeep Cherokee model years with the most transmission complaints are 2014 (1,472 complaints), 2015 (1,007 complaints) and 2019 (840 complaints).
Other 2022 Jeep Cherokee problems
Electrical 8Engine 8Driver assistance 5Brakes 4Fuel system 4Lights 4Airbags 3Steering 3Suspension 2Acceleration 1Seats 1Visibility 1
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