The contact owns a 2019 Jeep Cherokee. The contact received notification of the federal safety agency Campaign Number 26V290000 (Power Train). The 4WD service light was illuminated while driving 45 MPH. There was a dinging sound coming from the vehicle. There was a clunking and grinding sound while driving during the failure. The vehicle was taken to the local dealer and the failure was confirmed, but the part to repair the vehicle was on back order. The manufacturer was contacted and declined to provide a loaner vehicle. The contact continued driving the vehicle. The failure mileage was approximately 82,000.
Jeep Cherokee grinding brakes problems
321 of the 14,523 owner complaints about the Jeep Cherokee describe grinding or squealing brakes, most of them for the 2019 model year.
- owner complaints
- 321
- worst model year
- 2019
- typical repair cost reported
- $3,500
- typical mileage
- 30,000
By model year
Often reported together
Jerking 47Loss of power 39Harsh shifting 27Transmission failure 20Stalling 16Check engine light 16Won't shift 13Hesitation 13
Trouble codes mentioned
C14A7 7P215C 1P1720 1
What owners say
My 2020 Jeep Cherokee Trailhawk is displaying mechanical grinding and binding during tight turns, matching the internal Power Transfer Unit (PTU) spline failure criteria described in the federal safety agency Campaign 26V290 (Mopar Campaign 40D). Corporate handling timeline showing unreasonable delay and failure to address an active safety defect: October 8, 2026: Opened escalated Case #98302905 with Mopar Customer Care regarding active PTU failure symptoms. Agent promised a specialist response via email within 1–2 business days. October 20, 2026: Reached out via chat after receiving zero response. Case was tagged "urgent" for specialist email follow-up. October 26, 2026: Contacted chat again due to continued silence. Explicitly requested a response related to a diagnostic fee waiver, process-of-elimination technical alignment for 40D, and interim mobility coverage. The agent confirmed these three requirements were documented in the case and flagged the file for immediate supervisor review. November 2, 2026: 25 calendar days have elapsed since the original escalation with zero specialist contact, resolution, or email follow-up. The local dealership indicated a potential out-of-pocket diagnostic fee and difficulty attributing binding symptoms to the recall. Corporate support's failure to respond accordingly has delayed inspection.
My jeep stalled while attempting to accelerate from a stopped position at a stop light at a busy intersection on or around June/July 2026. The car remained on, the gear shifts were moveable, but the vehicle would not move despite pressing on the gas. I scheduled a tow. After ten minutes, it randomly accelerated about a block before stalling again. This continued about two more times as I tried to get the vehicle out of the middle of the road. The car then overheated and I was able to park it a few blocks away at my mom's house. In August/September 2026, I had the car towed to Complete Automotive, and Corwin Jeep for inspections. Progressive Insurance also inspected the issue and ruled out any residual effects from a 1.25.25 parked car front end hit and run collision. Complete Auto found an empty coolant reservoir, oil and coolant leaks, drive belt issues, PTU code, and warning light indicators; Corwin found PTU code and recommended a transfer case. The exact cause remains unknown. The vehicle has had ongoing hose and overheating issues since the day of purchase in 2018; and has underwent hose and radiator replacements that have not seemed to properly fix the issues surrounding sloshing noises, shuddering, shaking, grinding, intermittent lightening, brake fluid, oil, and coolant leaks, and overheating and engine light. Immediately before the vehicle stalled, there were no warning lamps; those messages indicating overheating lit up while attempting to move myself and the car to safety. The unexpected loss of propulsion presents a serious collision risk, especially in traffic, in rush hour at a busy intersection. The recurring overheating and coolant loss also create risk of sudden failure while driving, which has happened on a busy highway requiring repairs. These problems and safety risks have continued despite substantial repairs and repeated dealership inspections. The vehicle remains inoperable awaiting repairs at the Corwin Jeep Dealership.
My 2020 JeepCherokee has been disabled at Jeff Wyler Springfield Jeep since 10/13 after suffering a drivetrain failure on 10/11.My vehicle exhibited a severe mechanical grinding noise,locking front wheels,& a 'Service 4WD' warning light while driving, un-commanded engagement of snow mode,& of the e-brake upon parking. Upon inspection 10/14,the tech claimed no codes appeared but stated the transmission required replacement.I contacted my warranty company to start a claim. On 10/15,the advisor said I needed to authorize a transmission tear down per warranty company.I refused due to out-of-pocket financial liability for a blind diagnosis.On 10/16,I asked the advisor how they diagnosed it as transmission needing replaced,she text “I went out with the technician he pulled the fuse and the vehicle still would not drive, this message also popped up on the dash further confirming the technicians disgnostic on the transmission replacement recommendation”(attached a photo of the dash “service transmission).”3rd party inspector evaluated the Jeep intact on 10/20.The dealership provided inspector with transmission replacement estimate & Federal Safety Recall 40D info.The advisor stated the inspector didn’t inform her of findings or if codes appeared.On 10/21,the advisor stated the warranty company directed them to perform software update on the PTU.On 10/22,the advisor said the tech attempted to perform update but update was not available so the tech put a request in to Jeep.D/t the un-remedied status of Safety Recall 40D,advisor stated my warranty company has froze my claim,stating they are waiting for recall remedy to release before proceeding.The advisor stated my only resource for alternate mobility is through Jeep Corporate.Despite my vehicle being undrivable d/t a federal safety hazard,Jeep Corporate Management Case#98327109 has flatly refused to provide a direct-billed vehicle,leaving a consumer entirely stranded indefinitely due to delay in manufacture recall remedy.
Stellantis’s recall number 40D relating to the failure of the PTU in the Jeep Cherokee’s is not listing all vin numbers. My vin number is not on the recall but my 2019 is doing exactly what the recall is for. My service 4wd light is on and the makes a horrible grinding noise.
While driving, emergency parking brake engaged. Required vehicle to be driven on and parked on road shoulder. Grinding sound was coming from engaged parking brake. Vehicle was towed to nearest dealership.
The contact owns a 2021 Jeep Cherokee. While driving 70 MPH, there was an abnormal whining and grinding sound coming from the vehicle. The message "4WD Service Unavailable" was displayed. The failure mileage was approximately 113,400.
My 2019 Jeep Cherokee Trailhawk has developed a severe internal defect in the two-speed Power Transfer Unit (PTU), putting me at imminent risk of the exact safety hazard—unexpected loss of drive power—detailed in the federal safety agency Recall 26V‑290 (FCA Recall 40D). On 09/09/2026, Woodhouse Bellevue Jeep officially diagnosed the failure under Repair Order 185030843/2. The dealership's technician explicitly documented that the PTU "has internal damage causing gears to grind and making noise when vehicle is moving". Despite official documentation from their own dealership confirming the internal failure, FCA US Corporate Customer Care (Case #98142458) refused to honor the recall. They denied the repair by claiming my failure was not the "specific" type of internal damage covered. By waiting for the grinding gears to completely shatter before acknowledging the recall, FCA is using bad-faith technicalities to dodge a federal safety mandate. They are intentionally forcing me to drive a defective vehicle until it catastrophically loses drive power on the road. I am requesting the federal safety agency investigate FCA’s handling of Recall 40D and force retroactive reimbursement for my necessary out-of-pocket repairs.
The PTU - received message on dash SVC 4WD - lose of power - grinding noises when speedometer reached 35mph Took to the dealer they confirmed the PTU needed to be replaced immediately but because of demand of this part with other recalls it was back-ordered for at least a month. The SVC 4WD message came on one other time about two years ago but immediately disappeared. Costs out of pocket total $4149.57 for repairs and at this point $2200 in rental car fees
On 9/6, The Cherokee lost power and had a grinding noise when in gear. It was towed to the Jeep dealer, they said it needed a new rear differential.. I told the dealer that my research showed that this catastrophic failure was likely caused by the 40D-recalled PTU and not the rear diff, but they claimed the rear diff was the problem and they could fix it. So, I reluctantly agreed and they proceeded to order the parts - which took a few weeks - to replace the rear differential. On 9/28, I paid $1237 for the repair (Jeep kicked in 80% of the total $5000+ repair cost as “goodwill” - which to me, is an admission that the 40D recall was to blame and the manufacturer knew it) and we drove it home last night. Today, on 9/29, while driving to work, the “service 4WD” warning light came on, based on the recall 40D, this indicates that the car should be immediately taken out of service for safety concerns for potential loss of power or failure to stay in park. So, we are taking it directly back to the dealer tonight. As it has been three months since the recall was announced and there’s no fix or even a timeline on a fix, it may be months before Jeep releases a fix. We are looking for pressure from the federal safety agency for a loaner and/or a buyout on the vehicle, as well as a refund on the $1237 repair cost already paid. We went 3 weeks without the vehicle the first time and cannot be continue to be without the vehicle.
Related recalls
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Cherokee vehicles. The brake system control module may fail to operate properly, which can cause a loss of anti-lock brakes (ABS) and electronic stability control (ESC).
- Risk
- A loss of anti-lock brakes or electronic stability control increases the risk of a crash.
- Remedy
- Dealers will update the brake system control module software, free of charge. Owner notification letters were mailed April 28, 2026. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 29D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on beginning April 16, 2026.
Recall number 26V223000 · Recall details
Service brakes, hydraulic: foundation components: disc: caliper
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Risk
- A reduction of braking performance can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U86.
Recall number 18V523000 · Recall details
Service brakes, hydraulic: foundation components: disc: rotor
- What is wrong
- Vehicle description: passenger and multi-purpose vehicles originally sold or currently registered in the states of connecticut, illinois, indiana, maine, maryland, massachusetts, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, or wisconsin, and the district of columbia. The front disc brake rotors can experience severe corrosion if operated for an extensive period in the "salt belt." if the rotors are not replaced, the corrosion can eventually compromise the structural integrity of the stamped steel center hub section of the rotor.
- Risk
- The reduced strength can allow the cast iron wear surface to separate from the hub, reducing the brake effectiveness of the vehicle.
- Remedy
- Dealers will replace these rotors with rotors that are coated with a corrosion protection.
Recall number 00V136000 · Recall details
Service brakes, hydraulic: foundation components: disc: rotor
- What is wrong
- Vehicle description: passenger and multi-purpose vehicles originally sold or currently registered in the states of connecticut, illinois, indiana, maine, maryland, massachusetts, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, or wisconsin, and the district of columbia. The front disc brake rotors can experience severe corrosion if operated for an extensive period in the "salt belt." if the rotors are not replaced, the corrosion can eventually compromise the structural integrity of the stamped steel center hub section of the rotor.
- Risk
- The reduced strength can allow the cast iron wear surface to separate from the hub, reducing the brake effectiveness of the vehicle.
- Remedy
- Dealers will replace these rotors with rotors that are coated with a corrosion protection.
Recall number 99V340000 · Recall details
Service brakes, hydraulic: power assist: vacuum
- What is wrong
- Vehicle description: multi-purpose passenger vehicles. The power brake booster vacuum reservoir diaphragm can split or tear.
- Risk
- This can cause an increase in engine idle speed and a loss of power assist during brake application without prior warning.
- Remedy
- Dealers will inspect the brake booster date code and any boosters with the suspect manufacturing date range will be replaced.
Recall number 98V023000 · Recall details
Service brakes, hydraulic: foundation components: disc: rotor
- What is wrong
- Vehicle description: passenger and multi-purpose vehicles originally sold or currently registered in the states of connecticut, illinois, indiana, maine, maryland, massachusetts, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, or wisconsin, and the district of columbia. The front disc brake rotors can experience severe corrosion if operated for an extensive period in the "salt belt." if the rotors are not replaced, the corrosion can eventually compromise the structural integrity of the stamped steel center hub section of the rotor.
- Risk
- The reduced strength can allow the cast iron wear surface to separate from the hub, reducing the brake effectiveness of the vehicle.
- Remedy
- Dealers will replace these rotors with rotors that are coated with a corrosion protection.
Recall number 98V005000 · Recall details
Service brakes, hydraulic: antilock/traction control/electronic limited slip
- What is wrong
- Vehicle description: vehicles equipped with antilock brake system (ABS). The antilock brake system (ABS) hydraulic control unit can experience excessive brake actuator piston seal wear which could cause pump-motor deterioration.
- Risk
- If this occurs, the ABS function would be lose and reduced power assist would be experienced during vehicle braking. The instrument panel warning lights will signal system impairment and the base manual brakes will remain functional.
- Remedy
- Dealers will test the vehicle's ABS and repair as necessary. The warranty on all ABS components will be extended to 10 years or 100,000 miles (except for the brake actuator piston assembly and the pump-motor assembly which will have a lifetime coverage). Owners will be reimbursed for previous ABS component repair costs.
Recall number 96V260000 · Recall details
Parking brake: conventional: mechanical
- What is wrong
- The parking brake handle release button can separate from the parking brake handle assembly, causing the parking brake to be inoperative.
- Risk
- The parking brake may not hold causing the vehicle to roll inadvertently.
- Remedy
- Dealers will replace the parking brake handle assembly.
Recall number 95V172000 · Recall details
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
- What is wrong
- There may be hydraulic fluid contamination from condensation formation that can plug the ABS brake booster pump filter; stress corrosion of the master cylinder snap ring has been traced to chlorine leaking from the low pressure hydraulic hose which may cause it to break; front brake hose to tire interference which may cause failure of the brake hose.
- Risk
- Contamination of the hydraulic fluid can causemalfunctioning of the anti-lock brake system; low pressure hose leakage causesloss of brake fluid and also results in corrosion and failure of the mastercylinder snap ring, resulting complete brake failure; failure of the front brakehose due to hose to tire interference will cause failure of one half of thebrake system resulting in a longer stopping distance than expected.
- Remedy
- Replace ABS low pressure hose; rebuild master brake cylinder; inspect, service interference problems, and replace front brake hose as necessary.
Recall number 91V003000 · Recall details
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
- What is wrong
- Improper insertion/crimping of the hose-to-end fittings of the high pressure hose on the anti-lock brake system can cause detachment of the hose from the ABS system, and discharge of hydraulic fluid.
- Risk
- Detachment of the hose from the ABS system causes theloss of the ABS function and hydraulic brake assist, leaving only manual brakesand decreasing stopping ability, which could result in an accident. Discharge ofhydraulic fluid in the area of the hot exhaust system could result in an enginecompartment fire.
- Remedy
- Replace the ABS high pressure hose.
Recall number 91V063000 · Recall details
Questions about the Jeep Cherokee grinding brakes
Which Jeep Cherokee years have grinding or squealing brakes problems?
The model years with the most reports are 2019 (75 complaints), 2014 (52 complaints) and 2015 (40 complaints).
How much does it cost to fix grinding or squealing brakes on the Jeep Cherokee?
Owners who mentioned a price put the repair at about $3,500 (median of 22 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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