The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side window started smoking. The contact disconnected the wiring to the door. The vehicle was taken to O'Reilly, where it was diagnosed with an internal door electrical failure. The contact personally replaced the power window motor. The vehicle was repaired. The contact stated that the vehicle was experiencing hard shifts while driving. The check engine warning light was illuminated. The vehicle was previously taken to O'Reilly’s, where it was diagnosed that the failure was related to the alternator and low battery voltage. The alternator was taken to two technicians for testing, and the contact was informed that the alternator was in good condition. The vehicle was not repaired. Additionally, the contact stated that the ABS warning light was illuminated. The vehicle was recently taken to O'Reilly’s and AutoZone for diagnostic testing and the contact was provided fault codes for EVAP system leak detected, 1,2,3 Active Grille Shutter (AGS), throttle pedal position sensor switch A circuit high, System Voltage below and above Threshold, denied torque request signal, ECU configuration mismatch, ECU vehicle option mismatch, output speed sensor, input speed sensor/Correlation, fan 1 control circuit, throttle pedal position sensor switches D and B circuit low, and DTC U0402-00 for TCM immediate repair. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 72,000.
Jeep Cherokee power windows problems
22 of the 14,523 owner complaints about the Jeep Cherokee describe power window failure, most of them for the 1999 model year.
- owner complaints
- 22
- worst model year
- 1999
- typical mileage
- 56,042
By model year
- 20152
- 20141
- 20014
- 20001
- 199911
- 19983
Often reported together
Misfire 2Transmission failure 1Tire blowout 1Sudden acceleration 1Pulling 1Stalling 1Jerking 1Headlights 1
Trouble codes mentioned
U0402 1
What owners say
I have a 2015 cherokee trailhawk 3.6l v6 love it except for the issues. This is my very first and very last fca jeep product I will own unless this vehicle somehow becomes reliable. At 3,860 miles while driving my power windows failed it will not go up or down and my blind spot monitor which I paid extra for and depend on for added safety failed at the same time. I was heading to work and my windows will not operate and is stuck in the down position in a parking lot for 8 hours hoping no one would try to break in my car. Now my vehicle is at 13,600 mile and I'm starting to experience all the other owners transmission failure issues, but mine haven't happen enough for the dealer to attempt to fix it. While driving, the transmission will get stuck in a low gear and will not change even after heavy acceleration and then after about 6 seconds it will suddenly change and lunge forward. Other times the transmission will get stuck in a high gear and when I try to accelerate it will not drop a gear to accelerate and my wife avoid highways because she is afraid the vehicle will stall on an entrance ramp while merging. Another issue is when reversing from a cold start and then putting the vehicle in drive the vehicle seems to get stuck in either neutral or reverse because it will not go forward until I really punch the accelerator and then it will lung forward. My last complaint about this vehicle is minor but still and issue. The power lift gate will sometimes get stuck and not open until I try it a few times.
A list of the current life threatening and non life threatening conditions I have encountered with my jeep cherokee trailhawk. The most serious being a persistent problem in relation to the transmission shifting and accelerating causing the car to jerk and in some cases whiplash. As an electrical engineer I have seen the electronic repairs made to the vehicle and yet there is still persistent mechanical problems with this transmission. I have encountered lint mode were the car will not move from gears 1, 2, or 3 on 65mph highway which I believe has caused irreversible damage to the car. The issue occurred in july on route 202 in a cattle shoot created by summer time road work I had to continue to drive the vehicle nearly 2 miles until I was able to pull over and asses the issue. Below is a list of current and past problems: -transmission stopped on a 65mph highway (new software loaded still a problem) -shifter locked in drive couldn't shift to neutral took 4 hours to shut car off at dealership (entire shifter replaced) - navigation (replaced two times, on my third nav system) - window motor mechanism (replaced) - moonroof shade and assembly (being replaced this week) -faulty wiring of cigarette lighter causing fuse to blow due to electrical short (rewired and fuse replaced) -speaker (replaced) -waterproofing trim falling off (replaced) -rattling from bolts for seat-belts (attempted fix didn't work) -o2 sensor causing multiple engine starts (replaced) -front seat uneven (replaced) -recalls ranging from hacking to electrical shorts that have been noted to cause a serious electrical fire
I bought my 2001 jeep cherokee sport last year feb 2012 and multiple issues have been occurring. 3 months into ownership the electrical and fuel systems either stopped working or gave me constant issues (all parts factory). Now im bringing my car back into the shop because the windows wont roll down (again), the evap solenoid is leaking and misfires. The carfax is clean with no accidents and I baby this car. Jeeps are cheaply made and not meant to last past 100,000 even after services.
Don't buy a jeep! Piece of junk. Since I have owned mine the following has broke radiator, seat track, power window motor, brakes, blowout, transmission, headlight covers dulled, multiple rear light outages, inside lights out.
I have replaced 3 window regulators in my 2001 jeep cherokee within the past 2 years, each costing me from $250 to $330. I have talked with chrysler about this issue and they are aware of the bad design but are not going to help me pay for the next window regulator. A few months ago when the 2nd window regulator failed, the window slowly slid down and it was raining pretty hard, a truck passed by while we were pulling out onto the street and splashed my 1 year old daughter with mud/debri and water. I feel chrysler needs to step up and take action of their known problems and get this resolved before we see a serious injury.
The window regulators in both the front windows of my 1999 jeep cherokee have failed, and I have been unable to find replacements. No auto parts stores have them- they are all on back order indefinitely, no used parts dealers have any- too high of a demand, I have also exhaustively searched online for the parts with no luck . So I am unable to have my vehicle inspected due to lack of parts.
The jeep window regulator is a known issue and mine has broke twice in one week. I have a 2000 jeep cherokee and it is in the shop to have the third window regulator installed. This is a constant issue with jeeps and should have a recall issued and fix the problem. Have been to several question and answer sites on the internet and jeep will not acknowledge there is a problem.
Warranty replacement of transfer case due to hairline fracture during manufacturing within first 7,000 miles on car. At 37,000 miles fuel sensor failed. At 69,000 window regulator failed. At 72,000 rear shock broke off car leaving bolts still in chassis. Very frustrated, chryster corp. Does not care!
I own a 1998 jeep cherokee sport. I noticed recently a wiring problem to both the front door speakers. I called the dealer and they told me it was common for there to be shorts in the wires that go from the body into the door. They said they usually see the failures in the door lock wiring or the power window wiring. The speaker wiring travels the same route into the door. I realize that the power in a speaker wire wont probably cause a fire, but the power window motor is 25 amps and it could cause a major fire in the wiring if shorted. I was told by the dealer that the cost to replace just the speaker wiring would be $140 per door in labor alone. If there were ever something that recalls were meant for, this is it. I am having the speaker wiring replaced at an audio store, but I have no idea what to expect from the power windows or door locks at this point. This is an unsafe condition and it should be addressed with a recall. I just cant afford to do it on my dime.
Related recalls
Electrical system: integrated trailer brake control
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
- Risk
- Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
- Remedy
- Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on February 10, 2026.
Recall number 26V059000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
- Risk
- Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is UC4.
Recall number 18V917000 · Recall details
Electrical system: wiring: front underhood
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Risk
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.
Recall number 18V524000 · Recall details
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall number 18V332000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- U.s. Drive right is recalling 107 my 1994-1998 right hand drive, 4-wheel drive jeep cherokee vehicles. These vehicles fail to comply with the requirements of fmvss no. 101, 'controls and displays;' no. 108, 'lamps, reflective devices and associated equipment;' no. 111, 'rearview mirror;' no. 114, 'theft protection;' no. 115, 'vehicle identification number;' no. 118, 'power window system;' no. 120, 'tire selection and rims for motor vehicles other than passenger cars;' no. 208, 'occupant crash protection;' and no. 301, 'fuel system integrity.'
- Risk
- These vehicles do not meet the required standards.
- Remedy
- U.s. Drive right will make all the required modifications. A representative will travel to the customer's location and make the modifications on site. The recall will be performed on a regional basis beginning march 2008. Owners may contact u.s. Drive right at 1‑888‑632‑5936.
Recall number 08V056000 · Recall details
Electrical system: wiring: fuses and circuit breakers
- What is wrong
- The fasteners which secure the alternator circuit fuse to the power distribution center may have an improper clamp load.
- Risk
- Improper clamping can result in arcing at the connection potentially causing a fire in the engine compartment.
- Remedy
- Dealers will replace the alternator fuse with a fuse link and any damage to the power distribution center will be repaired.
Recall number 95V193000 · Recall details
Questions about the Jeep Cherokee power windows
Which Jeep Cherokee years have power window failure problems?
The model years with the most reports are 1999 (11 complaints), 2001 (4 complaints) and 1998 (3 complaints).
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