Tl* the contact owns a 2007 jeep compass. The contact stated that the rear subframe assembly was rusted, which caused the rear wheels to bend. The contact called progressive chevrolet at 330‑879‑3697 (located at 8000 hills and dales rd nw, massillon, oh 44646) and was informed that there was no warranty. The manufacturer was made aware of the failure and stated that nothing could be done. The vehicle was not diagnosed or repaired. The failure mileage was approximately 98,000.
2007 Jeep Compass body complaints
Page 2 of 2: complaints 11 to 28 of 28, newest first, as owners wrote them.
Severe corrosion of crossmembers & incomplete dealer servicing of issue. A tsb # 23-012-14 issued 5/19/2014 extended coverage of crossmembers to unlimited mileage & 10 years. Dealer replaced front crossmember 02/2017 within coverage period but claim condition at time of rear crossmember didn't also warrant replacement despite lack of metal structure to walls of crossmember and have declined to extend repair to an obviously long existing problem of rear crossmember condition.
Dec 2015- my car mechanic found rotted out front end sub-frame/ cross member'. He knew about a recall for this issue so I was able to get it fixed. ( impt pls note: chrysler had never reached out to let me know about this- even though when I look up the recall for corrosion it's clearly listed ). Nor did chrysler tell me the rear cross member was also on recall and would likely be needed and should get it done before the sept 2017 end of warranty. Forward to april 2018 - I discover rear cross member sub frame is badly rusted out. Called chrysler customer sx they tell me that it's recall warranty ran out sept 2017- so they will not cover the repair this time. I feel chrysler is responsible for this repair as they did not tell me about rear end problem when I could have had it fixed before the unbeknownst to me end of the extended warranty in sept 2017! I seek your help to review my complaint and request to offer legal reasons that will chrysler honor the recall warranty. Which was valid for salt belt states- like ma where I live. I believe the reference # is 23-012-14.
Tl* the contact owns a 2007 jeep compass. While the vehicle was at an independent mechanic for brake repair service, the mechanic noticed that the engine cradle was completely rusted and corroded. The manufacturer was contacted and stated that the warranty was expired. The dealer was not contacted. The vehicle was not repaired. The failure mileage was 150,000.
K frame front and rear is rotted. My car won't pass inspection. Needs manifold style catalytic converter. Needs to be replaced. Won't pass inspection. Car stalls out in traffic every time we refuel
Tl* the contact owns a 2007 jeep compass. While driving 25 MPH, the contact heard an abnormal clunking noise and discovered that the subframe and cross member were rusted. The vehicle was taken to an independent mechanic. The contact called a local dealer (hillview motors, 5309 us 30, greensburg, pa 15501), but was not diagnosed or repaired. The contact called a manufacturer and was advised to take the vehicle to a local dealer to be inspected. The failure mileage was approximately 160,000.
Rotted front subframe. There was an extended warranty on this but I was never notified and now I have to pay for repairs out of pocket.
2007 jeep compass. Consumer writes in regards to vehicle k-frame replacement/repairs due to corrosion- repairs were performed before consumer was notified of extended warranty for corrosion problems. *smd the inner tie rod end and front sway bar link were replaced.
Tl* the contact filed a complaint for the vehicle owner of a 2007 jeep compass. The contact, a mechanic, noticed that the front subframe was completely rusted and corroded and could fracture. The mechanic removed the rusted front subframe. The mechanic contacted a local dealer to have the vehicle owner schedule a repair. The dealer had a high call volume and the contact was unable to reach the service department after several attempts. The contact was to call the manufacturer regarding the vehicle owner scheduling a repair with the dealer. The VIN was not available. The approximate failure mileage was 120,000.
Tl* the contact owns a 2007 jeep compass. While the vehicle was undergoing a routine oil change by an independent mechanic, the mechanic noticed that the crossmember k frame was corroded under the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 108,000.
Tl* the contact owns a 2007 jeep compass. The contact stated that the subframe of the vehicle had excessive rust and holes. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 104,000.
Tl* the contact owns a 2007 jeep compass. The contact stated that there was liquid on both front floorboards of the vehicle. In addition, while driving at 30 MPH, another vehicle attempted to merge into the lane and crashed into the driver's side of the contact's vehicle. The air bags failed to deploy. The contact sustained minor neck inquiries that required medical attention. A police report was not filed. The vehicle was not diagnosed, but was taken to a collision center for repairs. The vehicle was repaired for body damages. In addition, while approaching a stop, the brake pedal was depressed but there was an abnormal noise coming from the brake pedal. As the contact attempted to move forward, the vehicle stalled. The contact was able to restart the vehicle. The air bag warning light illuminated. The failure with the brakes recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown. Updated 02/12/16*lj the consumer stated the battery in the vehicle does not last long. Depressing the brake at a certain spot causes the vehicle to shut off, and the vehicle does not maintain important fluids.
My wife says that as she approached a red light on a city street the vehicle had trouble stopping and that it felt like the front wheel was going to come off the car. When I looked at it I noticed a ton of corrosion on the front cross-member and sub-frame and one side had completely split apart.
I drove for several hours when my car started sliding to the side. I stopped to check and both my back tires were angled inward and completely ruined. I took the car to a mechanic for alignment, but he could not move the parts due to an excessive amount of rust. He mentioned that the whole subframe and arms had heavy corrosion and whole and the pieces could break anytime soon and I should not be driving the car. An extended warranty is applicable to the k frame for the model of my car but jeep will not honor the warranty on my particular vehicle. I haven't drove the car since.
Tl* the contact owns a 2007 jeep compass. While driving at 25 MPH, the contact heard an abnormal noise under the vehicle. While the vehicle was being serviced by an independent mechanic for the struts, the contact was informed that the cross member was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000.
Upon an inspection of the underneath of my 2007 jeep compass, it was found that my front sub frame (also known as the k frame) has serious rust issues. There is actually a section on the back side of the sub frame that has rusted out (approx. 1/2 inch by 4 inch in size). After some investigating issues with this vehicle on the internet, I found that this a common problem with this vehicle and that jeep has not recalled this issue. I will be replacing the part because this is a major safety issue with this vehicle.
Tl* the contact owns a 2007 jeep compass. The contact stated during a routine oil change, he was told that the sub frame was damaged by rust. The contact stated the mechanic was able to put his finger through the sub frame due to the severity of the rust. The mechanic stated the vehicle was unsafe to drive. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 89,300.
The paint on the vehicle becomes covered in tiny black specs and once removed takes the paint with it, causing little rust spots all over the vehicle.
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