Tl* the contact owns a 2011 jeep compass. The contact received notification of the federal safety agency campaign number: 16v668000 (air bags, seat belts) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
2011 Jeep Compass airbags complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
Tl* the contact owns a 2011 jeep compass. The contact received notification of the federal safety agency campaign number: 16v668000 (air bags, seat belts); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 jeep compass. The contact received notification of the federal safety agency campaign number: 16v668000 (air bags, seat belts); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated the horn, which was located in the same area as the air bag, failed. The approximate failure mileage was 98,000. The manufacturer was made aware of the failure. Vin tool confirms parts not available.
Jeep dealership in virginia beach, tried to install recall software, however would not fix problem. The dealership said it was my problem and needed to pay for a new ocr module (400.00) since my jeep will not let the install of the recalled software be installed. I've call chrysler, they've assigned me a case number. I've called back daily and I keep getting the run around. They insist a supervisor will be calling me. Nothing after a week and a half. This is a safety issue and I can't get any help from chrysler/jeep.
Was traveling approx. 25 MPH and was unable to stop due to slippery road conditions and hit car in front. Air bags did not deploy.
I hit the wall and the air bags did not come out.
Involved in side impact vehicle collision on passenger side of my 2011 jeep compass. Side air curtain did not deploy resulting in my wife being knocked unconscious and suffering a concussion from hitting the passenger door glass. Impact was to her door and should have set off the air bag system and avoided her injury.
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