2013 Jeep Compass: fire, smoke or burning smell

Filed Jul 30, 2019 · Fuel system · 74,000 miles · NE · fire

Tl* the contact owns a 2013 jeep compass. The contact stated that their vehicle decelerated and began to smoke. The contact then pulled over and placed the vehicle in park. The hood was opened and and excessive flames were visible. The fire grew larger from out of the hood. The contact's friend came out side and extinguished the fire with their own fire extinguisher. A police report was not made. The contact called baxter chrysler jeep dodge (17950 burt st suite 200, omaha, ne 68118 (402) 800-1230). The vehicle was diagnosed. The mechanics stated that the fuel line failed. Mechanics set up an appointment for tomorrow. The manufacturer was not made aware of the failure mileage was 74,000. The VIN was not available.

Filed Dec 1, 2017 · Airbags, Electrical · 38,000 miles · CA · fire

Tl* the contact owned a 2013 jeep compass. While driving approximately 45 MPH, the driver saw flames in the rearview mirror. There were no warning indicators illuminated. The vehicle was pulled over and the driver saw flames underneath the hood. The driver attempted to open the hood, but was unable to do so. The fire department was called, but before they arrived, there was a loud explosion and the vehicle became momentarily engulfed in flames. The vehicle was totaled and the remnants were towed to a tow yard. A fire report was filed. There were no injuries reported. The dealer was contacted (california motors, santa ana, ca, 714‑515‑6100) and stated that there was no recall. The manufacturer was made aware of the failure and stated that an investigator would be sent out, but no one showed up. The contact did not receive notification of the federal safety agency campaign number: 16v668000 (seat belts, air bags). The failure mileage was approximately 38,000. *tt consumer stated jeep/chrysler instead of taking responsiblity for a malfunction on the 2013 jeep compass that engulfed in flame and could have trapped my son inside after the doors wouldn't open as also effected my credit amongst the other problems caused by the event. Updated 8/24/18

Filed Jul 22, 2015 · Airbags · 39,000 miles · TX · crash · fire · 1 injury

Tl* the contact owned a 2013 jeep compass. While driving approximately 10 MPH, a second vehicle crashed into the passenger side of the contact's vehicle. During the crash, the front driver side air bag deployed and caught on fire. The fire department extinguished the flames. The contact sustained burns to the right arm that required medical attention. The cause of the failure was not determined. The vehicle was destroyed. A police report was filed. The manufacturer was not notified of the failure. The failure mileage was 39,000.

Filed Nov 2, 2014 · Transmission · 14,500 miles · FL · crash

I already filed a complain about this incident. My purpose now is to notify the incredibly bad customer service and interest the chrysler corp took regarding this incident. To start, they played every excuse to avoid going to the body shop to inspect the jeep, and I kept telling them there was a burning smell right before the accident happened and the jeep started malfunctioning and speeding on its own. When they finally got to the shop, I understand the review was a very superficial one and of course, their conclussion was that nothing was wrong with the car. In a word, they did not bother trying to find out why the burning smell, if some electrical or circuit was bad, they just did not care. This lack of interest from them about the possibility of avoiding future accidents that may result in loss of human lives or bad injuries got me very upset to a apoint that as soon as the jeep got out of the body shop and was repaired, I traded it for a reliable vehicle, and I surely do not recommend anyone I know to buy a car mnanufactured by the chrysler group.

Filed Sep 17, 2013 · Visibility · NY · fire

Tl* the contact owns a 2013 jeep compass. The contact stated that while the vehicle was parked and unoccupied, there was a short between the wires within the driver's side exterior power mirror which caused a fire and the mirror motor melted. The flames were extinguished by the fire department. A fire report was not filed. The vehicle was neither diagnosed nor repaired. The manufacturer was not notified of the problem. The failure mileage was unavailable.

Filed Sep 16, 2013 · Electrical, Visibility · NY · fire

Front driver's side exterior side view mirror is a motorized mirror and has a heating element inside the mirror. Something electrical inside the mirror caused enough heat for the mirror to melt and go on fire. The vehicle was parked, unoccupied and not running at the time of the fire.