The contact owns a 2018 Jeep Compass. The contact stated that the infotainment screen would occasionally independently operate or fail to operate as needed without warning. Due to the failure, various safety features including the defroster could not be used as needed. The contact had initially called the maker of the infotainment screen and she was informed that a case had been opened regarding the failure; however, the manufacturer had not helped regarding the failure. The vehicle manufacturer was then notified of the failure and referred her to a local dealer and the federal safety agency. The contact then notified the dealer and made an appointment for service. The vehicle had yet to be repaired. The failure mileage was approximately 42,000.
2018 Jeep Compass driver assistance complaints
Page 3 of 4: complaints 41 to 70 of 79, newest first, as owners wrote them.
Two issues to report. Both common and known to happen. Causing safety issues. The 1st. Wheel speed sensors either come loose or disconnected. This turns off AbS , dynamic steering and hill descent. Could be very dangerous is rainy or icy conditions. The 2nd. The Jeep radio unit starts to go out and then dies. Dealers know about the issue but have no idea how to fix other than make the consumer pay for a replacement if out of warranty. When the head unit goes out, the driver looses the ability to use the rear view camera while reversing, could be potentially deadly for kids behind a vehicle. Both issues are widely known on Jeep Compass 2nd generations and above. Just like the engines consume oil, Jeep knows about the wheel speed issue and radio issue.
The car stops in the middle of traffic and doesn’t restart for about 5 mins causing traffic stops. People have to go around me because the emergency brake won’t disengage. The car won’t start when it’s supposed to I called to get it repaired and they gave an appointment 2 months later. The car is just sitting.
My husband purchased me this car about three months ago and it has been nothing but hell for me. My car won’t stop swallowing oil. I had an oil change a month ago and I’ve already lost a little over half of the oil, and there’s no obvious oil leaks under the car. My tranny also won’t shift past a 45 minute drive. It shifts rough for the first half hour but after that it progressively gets worse by the minute. After 45 minutes it won’t go faster than 50ish mph and it makes a very loud humming sound when it tries to shift. It has a harder time driving through cities than on the highway, my car just won’t go. I’m trying to gather the money to get it fixed but times have been hard so I haven’t even been able to drive the car. It only has 39k miles on it and I spent over 30k for it so it’s super agitating. I’ve talked to other jeep owners and they’ve all complained about similar issues with the transmission
I have had several lights flash on my dash (I have videos) and car would not start without a jump start. I took it to a dealership that told me I needed two new batteries (needing these because the vehicle ruined the two I had). I took my vehicle to a battery store for them to install batteries, as soon as I left the pull over safely the car is going to shit down came on, on highway I finally found a place but not before the car started putting several warming lights on and check engine light on again, then lurching slowing to no acceleration and stopping in the middle of the road no power, none not even enough to power the door locks. This is the 3rd attempt at fixing this issue without any help from Chrysler that my Vin should be included in the U87 recall I have the same engine and problems. The dealership (Victory Chrysler Dodge Jeep Ram) refused to actually fox the issue. Then told me because I did not buy the Mopar brand batteries that why my vehicle nearly killed my family, AGAIN.
Car would not stop, had no control before it hit the front of a house
the backup camera is black sometimes when backing up, sometimes it works, sometimes it does not.
The contact owns a 2018 Jeep Compass. The contact stated that while reversing, the rearview camera failed to operate intermittently. The dealer was made aware of the failure but informed the contact that the warranty had expired and there was no recall associated with the Vin. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer for diagnosis. The failure mileage was 15,000.
Ever since I have owned this vehicle from march 2018 when driving (in motion) my emergency brake will come on and shut me down, I have had enough! Yesterday 5/4/2021 I was almost hit by a semi because of this. Jeep has not acknowledged this issue. Car has been brought in to dealer multiple times but I keep being told they cannot recreate the issue ( as it is sparatic).
On n/b i5 between albany and salem oregon, traveling with the cruise control set at 73mph, the vehicle began abruptly braking on it's own. In a matter of seconds the vehicle went from 73mph to approximately 45mph, and hard/fast enough to lock the seat belt. The vehicle was then pulled off the highway, turned back on/off again, and driven to the destination without issues. Luckily the incident happened at about 430am and there was no traffic. Had there been traffic a collision would've been imminent and unavoidable.
My forward collision warning system gave a false positive while I was driving down a busy road way. It activated the braking system when there were no vehicles in front of me for at least 40 yards and causing a vehicle that was following me to have to break and swerve to miss hitting me. I was on rt 15 in shamokin dam around 12:30 pm going 30 MPH
1) 10/29/2020 I was driving on the highway with the cruse control on when the car made a loud thump, jumped out cruse control, shut off, check engine light came on. After sitting for a bit, car started but would not go over 25 mpr back to town. At the signal light, when stopped, the car started to go in reverse. Was able to stop it again, and got it to dealership. They said it needed a computer update. 2) 12/06/2020 1 month later, driving on the highway home from work at night, car did it again, check engine light came on. I was able to get the car to the side of the road. After sitting, it started, but would not run over 25 mpr. And this time at signal light stopped, the car surged forward and almost hit the car in front. The car is going back to the dealership asap. This car is very dangerous
While in motion the electric emergency brake will ingage on its on cause the car to suddenly slow down and stop, very dangerous especially of in traffic. Another issue while in motion at random times the ' engine' or transmission'? Feels like it slips? And makes it hard for the car to accelerate engine light turns on and says service engine. I have to pull over and stop the car restart so the transmission doesn't heat up
I took in my vehicle about a month ago to get a fix on a service engine light issue. It seemed to be a problem when I had my AC on and the transmission light and service engine light would turn on. I wouldn't be able to accelerate and it would make a jerking movement when I put my car into drive. I took my vehicle in about a month ago and they said that the problem had been fixed. Well today I get in my car to drive on the highway in the dmv and as I'm leaving the street I live on my car stops with no warning. I let it rest for a few minutes and then turn it on again; it hesitates to turn on making a weird sound then turns on about 10 seconds later. I put it in drive and it starts to drive but then jerks and completely stops. I bought this car in the beginning of the year and if I knew I would have all these issues with it and be fearful that I could've gotten into a crash or worse on the highway- I would not have bought it!
Twice my vehicle has lost power while making a right turn. Electrical systems seize up, emergency brake engages without me setting it and unable to roll down windows.
Stop/start not available, backup camera goes out or does not work, engine is super hot high heat, check transmission ligh, check engine light, amber stop start light,putting in reverse and car will die out or hesitate, only 14,000 miles 2 years old all these symptons came on this week. Truly frustrating 2 year old car and its rediculous how bad this is. I will never buy this compass or jeep again.
My traction control makes a loud noise, after having it back to the garage 3 times I have been given 3 choices. 1 listen to the noise, turn up my radio or 3 turn off the traction control. Jeep has no answer or fix for the noise. I find it troubling that they would suggest turning up the radio which to me causes a safety issue or to turn off the traction control which seems to me was put on there as a safety feature. This has been an ongoing problem since I have owned this vehicle.
Issue is what seems to be with the front suspension and it's alignment. I'm pretty sure there's not anything broken, in fact I'm actually baffled unless it is a possible 'camber' issue/setting. More specific: negative camber, causing both tires to bald on the inside, evenly if that makes sense. (but I'm not going to act like I know my stuff, cause it's not my profession) see attached below...also spoke with service supervisor mentioned (over phone), he says a potential toe out, in which is also on attached sheet. If needed I could send the photos of the tires wear pattern. Car mileage (43k) vehicle does not pull, vehicle was not in motion, & we've only had the vehicle a little over a year. Read about other recalls of same make/year thus reason behind complaint. There in the attachment, looks a little over-emphasized, however, issue is this bad.
Encendido repentino de luz stop, luz servicio al motor, radio se apaga. Esto ocurre mayormente cuando vehculo est movimiento, carretera de ciudad, lnea recta.
The jeep has gone into limp mode twice. First time was almost rear ended. Jeep was towed to dealership same day. Repaired once advised there was a mother board issue. The second time dealer unable to replicate no repair made. Turn started to get stuck around the same time. Turn signal keeps getting stuck has been sent to dealer several times issue still not repaired.
Tl* the contact owns a 2018 jeep compass. The contact stated while his wife was approaching traffic, the brake pedal was depressed and the vehicle stalled. The vehicle was restarted. The driver stated on a second occasion while at a stand still at a parking spot, the vehicle was shifted to reverse and failed to respond with the check engine warning light illuminated. The driver stated on a third occasion, when trying to shift gears to reverse, the steering ceased and the vehicle stalled. The driver shifted the vehicle to park with several warning lights illuminated. The contact was unable to restart the vehicle. The contact stated the engine was running message was displayed on the instrument panel. Additionally, instructions to depress brakes was displayed. The contact attempted to shift into park but was unable to do so. The contact was unable to turn the vehicle off. The contact waited for several hours and then drove to chrysler dodge jeep of paramus located at 315 nj-4, paramus, nj 07652, where the contact was informed that the vehicle needed maintenance service. The contact continued to experience the failure. The manufacturer was not informed of the failure. The approximate failure mileage was 12,062.
Tl* the contact owns a 2018 jeep compass. The contact stated that the vehicle was shifted into reverse however, the back up camera failed to display any objects behind the vehicle. The contact stated that the back over prevention system was inoperable. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor manufacturer was contacted or informed of the failure. The approximate failure mileage was 20,000.
12-29-19 vehicle stalls while driving. Changed oil as tech states that it is normal for a call to stall while driving if it is under the recommended oil level. 1-7-2020 vehicle stalls at stoplight. 1-9-2020 jeep changes out ignition switch. 1-10-2020 pu vehicle auto start stop would not engage. Went back to jeep. Could not recreate the problem. 1-10-2020 auto start stop malfunction. 1-11-2020 went back to jeep could not recreate the problem bring back in on monday. 1-13-2020 car turns off by itself while at stoplight. 9:57 auto start stop malfunction red light blinking on dash. 1-17-2020 pu car mileage 24190 stop start unavailable services top start system at 24193. 1-18-2020 car stalls again while driving.
On november 14, 2019, my wife drove our 2018 jeep compass on a local street, within minutes, the car began slowing down in the middle of the road, came to a complete stop, and then shut off. Before the car shut off, the emergency brake light came on. On the first attempt, the car did not turn back on. On the second attempt, the car turned back on.
Car has shut off while driving about 12 times the past 2 years. I noticed started after 6k. My oil is perfectly fine and I keep up with all the oil changes especially since it is a lease and is free with who I lease it through, its very dangerous and I have 4 children!!!!! Also sounds a hard knocking sounds while accelerating as it shifts into another gear and jerking of the entire car forward when this happens I had to immediately slam on my brakes as it almost caused huge accident and not to mention shakes me and my children up every time this happens. Why aren't there any recalls on this if there are soooo many complaints?*dt consumer stated I have to take it back in another 1k so I will provide follow up. He said I'm burning a little more than normal so that's why the next 1k I have to go back this is the other issue they are saying is normal. 27766 5:18 pm jerk feeling as changing gears 11/6/19 611 rd 27792 9:36 pm jerk feeling 11/6/19 hulmeville rd 27807 11:19 pm 11/6 really bad thump/jerk 611 ad as I was passing a vehicle between lanes 11/7 8:45 am started it with the remote starter got in vehicle pushed button car wouldn't start sat in idle for 3 min had to keep pushing to start. 11/18 2:28 pm 28329 turning onto main road switching lanes thumb/knocking /jerking 10 MPH county line rd 11/19 9:07 am 28352 gibraltrar rd thump/jerking driving straight as I accelerate 11/19 6:03 pm 28371 think while going up on linekiln pk 11/21 6:25 28440 out of parking lot 3 MPH jerking thumping as changing gears 11/30 9:47 28843 40 MPH jerking thump of car hill town pike I'm having major issues with this car you can see this is only one month.
I have been to papas now 5 times for the same two problems my start stop keeps stalling when trying to turn on 3 times now and has had the check start stop system light come on 3 times now. Also my part of my powertrain was broken and my strut broke.
I lease my 2018 jeep compass. On four occasions the car has stalled and not been able to operate. Two of the stalling has been in traffic while the car was in motion (highway and intersection). Everytime I take the car in for service the dealership can't duplicate the problem. It did stall again at the dealership so I left it again. On all the occasions dealer had a look they said it was a part that needed to be repaired, then a software update. Then saying they left too much cleaner. Just last week I picked up my car from dealership with a full tank. I drove 100 miles miles and the fuel indicator did not move at all. I know when I have a full tank of gas I have a total range of 326 miles. Then the total range number kept fluctuating. At one point it said I had 328 miles left then went down to 200 then back up to 300 all within 6 miles of driving with a 3/4 tank full. Therefore it wasn't accurate. I took the car back in and dealership said it was due to a software update but I just had a software update last week. At this point I don't feel safe driving this car and I fear for my safety and am scared for the next time my car decides to stop while driving. It is unsafe and a hazard to myself and others.
My vehicles transmission, beginning at 30,000 miles, started to lock up. The service transmission and service engine lights both activated. This only occurred while the vehicle was parked and idled. I had to press gas turn vehicle off for a couple of minutes and restart to reset the transmission icon. The same lock up started to happen while driving after I passed the 36,000 miles mark. I was on the highway using cruise control and the vehicle locked up and started to slow down. I could not accelerate so I had to put my hazards and pull over. This happens very often now. Autozone states the code pops up with u1428. I then start to have start up issues at 50,000 miles. The start/stop system is unavailable and the light reflect 'a!' has been activare since. This has caused my vehicle to get really hot. Constant oil burning. And gas burning. When autozone check code it popped up p1dd2 (with no description of what the code was caused by). The vehicle electrical is not stable. In multiple instances my vehicle lights and power have gone in and out while idle and driving. It slows down my vehicle suddenly. I have heard a lot about transmission and engine issues with the newer jeeps but I didn't think this would happen to me. I don't think my vehicle is safe and would like a more professional input since the dealership I bought the vehicle from is never available to assist.
While driving this vehicle at 55 MPH on a parkway, the middle dashboard began randomly displaying 'service now' and 'service' needed messages for the hill-assist and auto-start features. It continued flashing other messages that I could not read because at the same time, my steering wheel completely locked up. It would not turn left or right. I had trouble applying pressure to the brakes. This was an extremely terrifying experience because, as mentioned, I was moving quickly on a parkway with other cars around and an inability to control or easily slow down my vehicle.
Computer message in the car information screen stated shifter service as I was turning on the car. Currently there hasn't been a recall on this item but according to the research there needs to be on set up. Everytime I attempt to accelerate there is a delay also upon braking just a tip jerks the whole vehicle.
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