Shortly after moving the vehicle while driving at times the engine will completely turn off leaving the vehicle unable to accelerate. The only way to turn the vehicle back on is to come to a complete stop place the vehicle in park and turn it back on. Vehicle just hit 7000 miles complications started 2 weeks ago and it has happened 5x now
2018 Jeep Compass engine complaints
Page 14 of 17: complaints 371 to 400 of 484, newest first, as owners wrote them.
My 2018 jeep compass ran out of oil. Oil plug is in tact and it looks like it's leaking around the oil pump right behind the alternator. Yesterday it was fine this morning started it pulled out and the low oil pressure light came on. I immediately parked it. Checked oil and it was empty.
Narrative: in august 2019, I was driving from my home toward the highway at approximately 35 MPH when my 2018 jeep compass lost power. I could not accelerate so I coasted to the side of the road and shifted into park. (luckily, I had not reached the highway and was not in danger of being rear-ended due to the sudden loss of acceleration!) I noticed the parking brake had engaged and I could not release it. The low oil light then flashed on. I turned off the vehicle and restarted it, but it would not shift into drive. The d button was flashing, but the vehicle would not go in gear. I turned the vehicle off and on twice more until it finally allowed me to shift into drive. I attempted a k-turn in a driveway to drive the vehicle back to my home, when the vehicle lost power again, the parking brake engaged and the low oil light reappeared. I turned the engine off and on and again I couldn't move. I waited for 5 minutes and finally was able to release the parking brake and shift into reverse. I shifted to drive after exiting the driveway and after driving 1/8 of a mile the power failed again. After waiting another few minutes, I was able to drive home to park in my driveway and asked my husband to check the oil. The oil reservoir was practically empty! We contacted the dealership and we were told to put some oil in it and drive it to the dealership for a service appointment. Comments: this occurrence put me in a very unsafe situation that caused me great anxiety. I hate to think what could've happened on our very busy highway that I travel on for many miles daily. This vehicle needs to give the driver a warning before the oil level is so low it stops the vehicle in the middle of traffic! I have read many testimonials from other jeep compass owners who have experienced the same problem. I don't feel safe driving this jeep with my family!
The 2018 jeep compass engines have an unresolvable defect causing the oil to burn at an accelerated rate. It is a dangerous safety issue for anyone driving a 2018 jeep compass. The vehicle requires synthetic oil which would normally give you 5,000 drivable miles or 5 months before having to get an oil change. After only 2,000 miles, while driving my jeep compass, it shut off without any warning. Luckily, there was no traffic on the road because the only thing I was able to do was coast to the shoulder and brake. Only when the engine shut down did a low oil pressure light come on. I never would have bought this vehicle if I knew that the car would shut down with no warning. Absolutely zero warning...no oil warning light, no message, no symbol, nothing. This happened again last week, just shy of 3 months after my last oil change. I immediately took it to the dealership and was told that after they change the oil (again), I will have to drive the vehicle, despite the safety issues, for another 1,000 miles so they can conduct an oil consumption test. After that, they will need to do a bore test to see if there is scoring in the cylinders. I was told that I will most likely need a new engine. I then researched this issue and was appalled at the sheer number of people this is happening to and despite the complaints, chrysler has not issued a recall. In fact, they are still selling this car to people even with a serious design flaw. There should be an immediate recall of all 2018 jeep compasses before someone dies, if someone hasn't already. I don't want to be a statistic. I am lucky in that both of the times my jeep shut off, there was no traffic around me. I have read complaints by people who were driving with their children on highways when their cars just shut off. How terrifying. This is an extremely dangerous situation and should be addressed immediately by chrysler.*dt the consumer stated the engine was replaced.
Purchased vehicle in november 2018, within 3 months it had burned all oil with only 4k miles usage. After an oil change, all oil was burned again within 3 weeks. In may took it for another oil change, once again dangerously low. Within 2 months (8k miles) received multiple oil pressure alerts and contacted dealership to start oil consumption tests. Dealership just changed oil and told me to come back in 1000 miles. Currently only 3 weeks later and continuing to receive new oil pressure alerts and upon checking oil levels, it's burned 3 qts and is dangerously low again. Dealership refuses to do anything other than top off fluids, while using my free oil changes with my jeep wave program to change oil/ top off fluids. Current mileage 8863k .
I bought a new 2018 jeep compass in february 2019. Within a couple months my oil light came on. I stopped at a service center immediately and was told my vehicle had burned through all of the oil. I immediately contacted my jeep dealer and started a oil consumption test. In the test I burned 1 quart of oil in 2024 miles. I am concerned about the safety of this vehicle shutting down due to low oil or ruining the engine.*dt
Buyers please be aware. Aesthetically this vehicle is awesome. However, it is highly concerning when a vehicle a little over a year old has massive system failures.. My issues with the jeep compass trailhawk is recently while driving the vehicle would automatically shut down in the midst of driving. All systems would be completely dead. When I press the button to start the car it would nod never start back up. What makes matters worse is that when the system is dead there is no power no lights and I am unable to even steer the vehicle off the road. Yesterday was the final straw for me . I almost lost my life on the highway when the car made a funny jerking sound and then all of a sudden it went dead in the middle of the road with other vehicle traveling at least 60 to 75 MPH. I really thought I was going to die. I had to come out of the car instinctively I used the key fob to close the door and used the valet key to open the car and quickly went back in the vehicle to try to restart one the first try I was not successful. It took me 4 tries to finally get the vehicle started. This was again in the middle of the highway with my amber lights on. Eventually, when the vehicle started up again and I continued to drive home once again when I exited the highway and this time came to a complete stop the vehicle went dead again!! This time went I put it in park it started back up again but when I put it in drive to move off the vehicle lost power again and was barely moving . This issue needs to be addressed by the manufacturer as lives will be lost if similar situations are being reported as I have seen. Nice looking compact SUV but I do not trust this vehicle anymore hence why I will be switching.
Car has a known mechanical defect in the car causing it to burn oil at an accelerated rate. Causes the car to stall and lose steering brakes, and all computer operated systems. Service bulletin # 09-007-18 rev a. Was failed to be disclosed at time of purchase causing vehicle to be unsafe to be driven. Have happen around feb 2019, july 2019 and again in september of 2019. Car was bought in the end of november of 2018. *dt
My brake engaged yesterday while traveling on a city street. I was stopped at a light. I pushed the gas to make my vehicle accelerate when the light turned green. My vehicle would not move. The brake was engaged. After confirming nothing had hit the brake button. I pushed the brake release. The vehicle still would not go forward. There were images on the screen that include an a!, engine symbol, etc. I pushed the button to restart the car. It would not start. The brake was engaged again. This is the third time this has happened to my vehicle. It is very dangerous when this happens on a major street during peak hours of traffic. During one of the times my vehicle responded like this. The oil light was on. I went to the closest facility to get my vehicle checked. They said there was no oil in my vehicle on april 17, 2019. I had just had my oil changed.
Tl* the contact owns a 2018 jeep compass. While stopped in traffic the vehicle stalled. The contact was able to restart the vehicle and drove to jones chrysler dodge jeep ram (located at 1510 belair rd, bel air, md 21014, (410) 879-6400). The contact was informed that there was no oil in the engine. The dealer added oil and the contact was informed that the engine needed to be replaced. On four separate occasions, the vehicle was taken to the dealer for the same failure. The contact stated that there was no evidence of an oil leak. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign number: 17v670000 (engine and engine cooling). The manufacturer was not notified. The approximate failure mileage was 16.
Tl* the contact owns a 2018 jeep compass. While driving 35 MPH, the engine stalled without warning. The contact restarted the vehicle and drove to work. The vehicle was taken to suburban chrysler dodge jeep ram of farmington hills (38123 w 10 mile rd, farmington hills, mi 48335, (248) 476-7900) where no oil was discovered on the dipstick. The dealer performed an oil change and the contact was informed to check back after 1,000 miles. While driving and making a right turn, the check engine indicator illuminated. The engine went into limp mode and the speed would not exceed 35 MPH. The failure occurred without warning. The contact checked the oil and found no oil on the dipstick again. The vehicle was taken to milosch's palace chrysler dodge jeep ram (3800 s lapeer rd, lake orion, mi 48359, (248) 393-2222) where they stated that the 2.4 liter engine consumed oil and needed to be replaced. The manufacturer stated that an oil change needed to be performed every 1,000 to 4,000 miles. The manufacturer was called, provided a case number, and promised a call back. The contact was concerned and felt there should be an immediate recall issued. The failure mileage was 26,459. *tr
This car burns oil which I was not told about by the dealer when purchasing. That in and of itself is a problem (I have since been told to check it every 1000 miles even though the manual says it can go 7500 w/o changing), but the real problem is when it gets low the car just turns off. No warning. Luckily I was in a residential area when it happened, although it was an intersection. I was with my 3 year old and required help from a passerby to help push it to the curb. I could have been driving on a freeway with no shoulder as often happens on highway 1 where I live. This feature is dangerous! Somebody is going to get hurt because of it. It is currently in the shop for some other problem where it wont start, which is also dangerous in it's own way.
My service transmission and check engine light comes on and off every few weeks I took it to my local jeep dealer they told me multiple times there was nothing wrong with my 2018 compass when I know indeed it is I smell coolant all the time they say they don't my engine and trans light comes in and off they have no code I caught it on video they both lights were on and I was asked if I'd like to bring it back in I said yes the day I go in of course the lights are off but now they have a code he says to me oh your transmission just needs to be updates but the codes that I got back stated that it was the torque converter
Why has this not been recalled. Had my jeep at the dealer yesterday, for another oil change, about 2000 miles before I was due. The last oil change was around 9500 miles. They said, there was no oil in my car when he checked. It has just under 13,000 miles on it and for the second time in 5 days, the engine just shut off while driving. So I have now almost gotten rear-ended twice. I have to drift to the side, put the car in park, shut it off entirely, then restart, yesterday it took 3 tries to get it to restart. I was told, I need to drive another 2000 miles and come back so they can check my dip stick, which they marked yesterday. Ironically while I was checking out, there was a woman there, picking up her compass from them after a week, because they were replacing her engine. Earlier this month I was talking to a family friend. Her compass had just come back from the same dealer, after having the engine replaced for the same thing. So why, am I still having to drive a car, when this is a known issue? From reading other complaints, sounds like some have not had as easy of a pull off as have and are stuck in harms way when it happens to them. Is it going to take someone dying for this issue to become a recall??
Oil burning up way before oil change is due. Caused my car to stall in the middle of the road with my three month old infant in the back seat.*dt the stall occurred while making a right turn at an intersection speed of approximately 10-15 MPH. Mileage was about 12925. While making the turn a quick chime and oil pressure low came on and disappeared and the car immediately stalled. Come to find out the oil on dipstick was 1mm. No warnings about it. Not due for oil change for another 1600 miles.
Consumer stated it was around 8,000 miles, it stalled driving on a thruway in new york traffic, parking break engaged and it came to full stop, had to depress brake and restart car. My jeep has been at the dealer for a week while they figure out what is wrong with it. They said the oil is not pumping out. At my last oil change they said the jeep is burning oil like crazy with no warning about low oil. It has 13,000 miles on it and also intermittently shuts off while driving,I have to pull over and the parking break engages. Then restart it, it also intermittently won't start at all. Then after a few hours it will start but runs really rough. Another issue is with what sounds like the suspension in the front right of the vehicle. It feels very unsafe to drive as I have two young children. The vehicle stopped in the middle of a freeway in traffic in new york and it was the scariest few moments of my life. Honestly I agree that this car is starting to feel like a death trap yet there are no recalls when I enter my VIN. *dt
Jeep compass is a safety hazard death trap; I cannot believe there is not a recall on it! It literally burns oil down to nothing & with no warning whatsoever the parking brake engages, the dashboard lights up and it just stops, while driving, on the road, in traffic! This has happened to me twice! I have changed the oil regularly (actually early) and after 3,000 miles it is empty?? Are you serious? First time it happened the dealer conducted an "oil consumption" test, what a joke. Obviously it is over-consuming oil because it just seized up on me while driving & making a turn in front of other cars and the dipstick was clear, not one drop of oil left! Made special trips to the dealer so they could top off the oil after 1,500 miles (their solution to this known problem) and it happened a second time after less than 3,000 miles, and once again while making a turn I was almost rear ended because the jeep stopped in the middle of the road!!! The jeep is currently at the dealer while they "figure out what is wrong" and how to handle it. I will tell you how to handle it, recall them before someone dies!!! If I could ditch jeep/chrysler right now I would, and as soon as my lease is up, I will be going back to gm cars!
First off. I have a 2018 jeep compass that's I got a few weeks ago and I'm noticing now that my brakes are already terribly grinding, the engine gets way too hot even though the indicator is always neutral and never moves ever. Also the mpg is absolute crap and I think it has to do with the engine system itself causing problems. I lost 45 miles according to the indicator and really only went 12 miles back from work. That shouldn't be right.
Tl* the contact owns a 2018 jeep compass. While driving, the vehicle stalled and a message displayed instructing the driver to place the vehicle in park, shift gears, engine shutting down. The driver was not able to coast to the side of the road, but waited ten minutes before restarting the vehicle. Afterwards, the vehicle was driven to his residence. The following day, the vehicle was taken to merrick dodge chrysler jeep of wantagh (3614 sunrise hwy, suite a, wantagh, ny 11793, (516) 868-4400) where the contact was informed that the vehicle was low on oil. The technician added oil. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
2018 jeep compass stalled while wife was attempting to cross 6 lanes of traffic. No warning lights or indicators displayed at all. Oil level in the car after 3000 miles did not even register on dipstick, so car burned 3+ qts oil.
While driving down the freeway at about 65 miles per hour, without warning this jeep stalls, putting my wife in a potentially fatal or injurious accident situation. Dealership said they know and accept as normal this brand new car burning a quart of oil every 2000 miles and that if the car gets low on oil it will quit running, but they never tell the owner of the car, they only say come back in 5000 miles for next oil change, meanwhile the car starts stalling at 3-4000 miles
Purchased brand new with 11 miles and the vehicle is burning one gallon of oil between oil changes. Chrysler says in normal specs. Engine at risk of locking up if not adding oil and can't trust oil light. Was informed to not trust the oil light by the dealership. But told to trust it by chrysler cares.*dt*jb
Vehicle stalls after car has stopped at stop light or stop sign. Vehicle will properly turn off due to auto shut off. Remove foot from brake, vehicle starts and begins to move. Vehicle will then stall quickly after in intersection. Operator needs to put car in park, turn vehicle back on and begin moving. Problem has repeatedly happened during city driving at stops signs.
I was about to pull out of the parking lot while in drive when the engine service light came up telling me to pull my car over and come to a stop because the vehicle will shut off. Took it to the dealer they said nothing was wrong and erased all my error messages after it was scanned. As a standard procedure of jeep they told me to pick up the vehicle and drive it for 1,000 miles and if the check engine light appeared to bring it in and then they will fix it. I find this is unsafe telling me to go drive my vehicle and there is a possibility it may turn off while I am on the highway.
Tl* the contact owns a 2018 jeep compass. While driving approximately 40 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle and drove to heritage chrysler dodge jeep ram owings mills (located at 11212 reisterstown rd, owings mills, md 21117, (866) 771-8050) where it was diagnosed that the engine oil was low. The vehicle was currently being tested for oil consumption. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign number: 18v524000 (electrical system). The manufacturer was informed of the failure. The approximate failure mileage was 34,000.
We bought the jeep new with 8600 miles on it. 4000 miles after our first oil change at the dealer, the engine oil light came on while turning a corner. I checked the oil level to which I needed to add three quarts to bring it back to normal. We have 20,000 miles on our car. This seems to be a lot of oil. There are no oil spots or drips under our car and no smoke is coming out from the muffler. Engine bay is clean. I searched online and found many other new jeep owners with the same complaint. Is anything being done about this?
I was driving to work one morning and made it about 1 mile from home before my car turned off and the emergency brake engaged. I had owned my vehicle for about 4 months at this point, and the engine oil pressure light engaged. I had around 3,000 miles at this point. I started my vehicle and made it another 1/2 mile before the car turned off and brake engaged again. Started the car and made it the 10 miles that I have to drive to work. The same thing happened for the next 3 days. Luckily I was not on a highway; this could have been very dangerous! After the 3rd day of this happening, I went online to research. Apparently the newer jeep engine drinks oil. At that point, my husband had to add 3 quarts of oil! After only 3,000 miles! I called chrysler the next day and they told me to do an oil consumption test. When I talked to the service area at the jeep dealership they told me that 95% of the vehicles on their lot have this particular engine that drinks oil. I asked if there was going to be a recall and they said they hadn't heard that. I asked the woman who is managing my claim at chrysler if they can put the old motor in my vehicle, but she said I need to go through the consumption test before determining any solutions. From what I"ve been reading, jeep seems to be doing nothing about this. Other jeep compass drivers describe their near accidents because their vehicle stopped on a highway. I feel that this issue causes a huge safety risk. No one at the dealership where I bought my vehicle mentioned this issue; I would not have purchased the vehicle if I knew that it literally shuts down. I mentioned it to my salesman and he said he was unaware. I found it hard to believe that jeep is not recognizing this issue. *dt 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Every time I am driving my car my car will do what I call a "spaz out" moment. The dash warning lights all come on and a loud ding begins. My car dash lights up like a christmas tree and each notice pops up: transmission needs service, 4 wheel drive needs serviced. Traction system needs service, emergency break needs service. Then they all go off the check engine light remains on. I am very worry for my safety and other if this vehicle locks the wheels while driving on the high way. Most my driving is on the high way at the speed of 70mphs.
I stopped at the stop light and the engine shut off with the normal function of auto start/stop but when I took foot of the brake the car stalled out in the middle of the road. After which there was loss of power steering and the parking brake would stay engaged. The loss of power steering made it really difficult to steer the vehicle off the road to safety.
I was driving my vehicle on a city street at 45 miles an hour when the engine turned off with no warning. The steering wheel locked up when the vehicle turned off and coasted the parking break engaged at 15 miles an hour forcing me to hard break and almost get rear ended with children in the vehicle. I had my vehicle towed to the dealership where it was purchased. They told me it was a safety feature for the jeep for the engine to shut off when the oil is low. The dealership is claiming that it's with in chrysler's specs that this engine (2.4 multi-air 9 speed) can burn 1 quart of oil every thousand miles. This jeep only has 3,043 mile on it. It is a serious safety issue for engines to shut off while the vehicle is in motion. This needs to be fixed it can cause serious harm and possible death in a collision. Both of the jeep dealership and chrysler refused to remedy the situation. They are forcing me to drive the vehicle for an oil consumption test regardless of the safety issues. *dt consumer stated there was no warning lights and no chime before, during or after the vehicle stopped running. There was no indication whatsoever that the oil was low. The vehicle had not had an oil change prior to this situation due to the milage. The dealership started at oil consumption test which required them to change the oil. Dealership is asking consumer to bring vehicle in every 500 four times before determining the amount oil that the vehicle is burning.
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