The vehicle flashes that it is overheating and then shuts off, no matter what speed the vehicle is at. You then have to pull over and restart the vehicle. It is a very dangerous situation and I’ve seen hundreds, if not thousands, of similar stories online with the 2018-2022 jeep compasses. This issue needs to be resolved and Jeep needs to recall these vehicles before someone is seriously hurt.
2019 Jeep Compass driver assistance complaints
Page 2 of 2: complaints 11 to 25 of 25, newest first, as owners wrote them.
- Unsure of fault as it hasn’t gotten inspected by mechanic or insurance but when start it indicates issue with steering and ESC system - Safety of self and others was severe if wasn’t controlled or in un-ideal conditions - Condition has yet to be reproduced or confirmed, sitting in mechanics lot now, not inspected yet - no messages or warnings but the steering would auto correct to left and right randomly when straight driving on the highway
The Compass randomly stalls when the auto stop start is engaged and the car is stopped. It stalls when we press the gas and the emergency brake automatically engages. The car has to be put in park, emergency brake turned off and then restart the car. It has happened at stop signs, lights, traffic and intersections. It does not happen when we press the stop start button so it does not go on. Brought to the dealer and they could not recreate and never heard of problem. They had it for 10 days.
Error message on the dash about the coolant being very hot the vechicle stops and shuts off while being on the road. I was on the high way and the vehicle just decided to shut off. Very dangerous
Blind Spot Warning message comes up "Blind spot temporarily unavailable". At this time the lights on each mirror freeze and stay on, and blinker will not turn off. This happens frequently when using the blinker and changing lanes on the interstate. You can sometimes touch blinker again and it will go off and the lights on mirror will then go off. However, sometimes you have no control of getting the blinker to shut off and lights to go off on mirrors. Problem was recreated once, and dealer thought they had it fixed. It started doing it again the next day. I took to dealer again and they could not recreate the problem. Since there is no recall on this issue, they are unable to locate what is causing this. I spoke with dealership again and they asked me to try to bring it in if possible, when problem occurs. I have agreed to do this. Dealership has been very helpful trying to get this problem figured out, but they haven't been able to get it corrected so far.
Today my car stopped (again) in the middle of the road as I was driving and the emergency brake light went on. This is the third time that this has happened to me and I am literally scared out of mind to drive this car that I purchased for my birthday. I've only had the car for 6 months and this is a major safety hazard.
I parked my car in my drive lastnight just like every night; and I walked out this morning and the back end of my car was in the street! It rolled back more than half of my driveway! Please understand that yes it snowed here in nj however there was rock salt (a significant amount on my driveway - township grade) there was a very light amount of snow nothing crazy that would've caused this. My driveway is not a hill or harsh slopping at all. I'm concerned for not only my safety and of course for my car, but what if that rolled further?... What if it hit someone walking their dog.. Or another vehicle passing by?
I came to a red light; my car cut off like normal; when I took my foot off the break it would not start back up. I had to cut my hazards on. I put my vehicle in park and tried to turn my vehicle on. I tried 3 times and it finally started. My vehicle started making weird noises; on my control panel it said start/stop not ready battery protection mode. I parked my car and let it cool of for 2 hours. I got in my vehicle, started, left my house, when I got to the stop sign. It did the same thing. Im honestly scared to drive my vehicle.
I was backing out of my drive way when the car completely stopped and stalled. I tried turning the car back on and it sounds like it is on but does not let me accelerate or reverse. I tried multiple times turning it on and off and it still would not let me drive. We pushed the car back into the driveway and about 3 hours later I tried turning it on again and it turned on. We took it back to dodge (this is the second time this car has stalled like this randomly) and they could not duplicate the issue and released the car back to us.
I was at a red lighting turning right and when I started to go the car stalled and would not let me go forward. I tried turning the car on and off and it made a noise like the car was turning on but would not let me move forward. I tried turning it on and off a couple times then the check engine light came on. I popped the hood and then tried turning the car on again, this time it did turn on and was letting me move forward and then it stalled again and would not let me go forward. My husband had to push the car and jump start it (its a manual) we drove straight to dodge to have it looked at. They were unable to duplicate the issue and released the car back to us.
This is my third time with an issue on this vehicle stalling. I was turning at an intersection and the car just stalled lighting up every notifying signal including an emergency brake being locked in almost causing an serious accident.
2019 jeep compass latitude purchase date: 7/14/19 mileage: 26 first incident: 7/16/19 mileage: approx 75 on way home from work approx 7:00pm. Auto start/stop feature engaged, stopped at stop light in traffic. Engine shut down as normal, traffic light turned green, took foot off of brake to accelerate, car would not accelerate and had to put it into park and press the start/stop engine button to get the car to restart and then ran as normal second incident: 7/18/19 mileage: approx 100 on way home from work approx 5:30pm. Auto start/stop feature disabled, driving down the road, car in front turning right, slowed down to allow the other car to turn, compass would not accelerate again afterwards. Pulled over and stopped completely, emergency brake light came on and alerted that it had somehow been engaged (I did not engage it). Had to put car into park and press start/stop engine button to restart car, then drove as normal. As a result of these two incidents I do not feel safe driving this car.
Car won't go after stopping when foot is off break
I bought this vehicle at hawk chrysler dodge jeep 7911 w roosevelt rd, forest park, il 60130 on 04/8/19 . I drove off the lot without a proper explanation/presentation of my vehicle, no one went over the features with me. When I arrived at home, a family member pointed out that the lcd screen qhere the mileage is displayed was not working. At first I thought it may turn on with one of the button on the vehicle because I've never owned a vehicle like this. After 10 -15 minutes of playing around with buttons I couldn't figure it out and called the dealership, the salesperson said to bring it back for an update. On the way back to the dealership I got into a car accident because I was on my way back to the dealer and I did not realize how fast I was going since mileage was not displayed. Now, I have damage on the front driver side of the vehicle less than 24hrs later. It is now 04/23/19 and the vehicle is under the dealership possession because the part to the lcd screen is on back order. According to the salesperson, I just needed an update, wrong.
Less than 2500 miles as of today. Since start of lease in january: check tire pressure system light on, checked 5 times pressure is fine. Car stalls and stops when driving on highway. Does not accelerate. Car fails to start, says press brake and start button but does not start until 3x of turning off and on. Sometimes d flashes; sometimes a@ flashes on screen. Does not always restart at traffic lights when a@ is not pressed. For this reason I always press a@ to reduce stalling. Car will not initially start when a@ is pressed. In the last three weeks: engine not warm enough notice appears constantly despite warming car 5 plus minutes in 60 degree weather. Rear passenger speakers crackling and static sounds. Strange creaking sound when accelerating, braking or driving around 30-35 MPH. Stalling/gear issues/flashing r and d caused car to go forward over parking lot bump and into gravel ditch instead of reversing.
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