I purchased my 2022 Jeep Compass on March 26, 2022 and at the time it was functioning correctly, but about 7 months in to owning my vehicle the infotainment screen and gauge clusters (center clusters) went so dim that I could not see those screen anymore during the daylight. I called my dealership to report the issue, but at the time they did not know anything about it, so I had to deal with it till I did my own research and figured out that there was a recall going on. I called back took it in and they documented it, and communicated that currently no fix is released. A few months pass and my life and other in the vehicle are at risk each time I drive my car as I am unable to read the screen or properly use my infotainment center for directions and such. My safety and safety of others is extremely important and currently at risk each time I drive my car. There were a few messages that came up when I first bought my car that stated something about my screen needing service so I took it back to the dealership the next day (the message came up same day I bought my car) and they said that it was find and that nothing needed to be done. I am reporting this because my Jeep is impacted with this defect and I am needing it fixed as it is extremely dangerous as well as I bought my car new and expect the basic amenities to work properly. I do have an open case directly with Jeep but they are extremely hard to get ahold of.
2022 Jeep Compass electrical complaints
Page 3 of 5: complaints 41 to 70 of 105, newest first, as owners wrote them.
The contact owns a 2022 Jeep Compass. The contact stated while starting the vehicle, the instrument panel light was not visible. The vehicle was taken to the dealer who stated that the vehicle was experiencing the failure listed in the federal safety agency Campaign Number: 23V058000 (Electrical System) however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was 14,000.
Instrumentation not bright enough during daylight. Per the federal safety agency campaign ID number 23v058000. Mine was not included in the recall. They say they can’t repair Jeep engineering working on it. How did they fix the recall cars?
The car is supposed to turn off and on when making stops because of the eco mode. There are times where the car will turn off at the red lights and will not turn back on automatically. Other times the car will just completely shut off when coming to a stop . The engine is killed. A complete restart to the car has to happen in order to make it work again. This issue is not identified through the Jeep dealership. They asked to record it next time it happens because their computer isn’t reading any issues to the by
The contact owns a 2022 Jeep Compass. The contact stated while driving at an undisclosed speed, she became aware that during the daytime the instrument panel was extremely difficult to see, severely compromising the visibility of important vehicle information. The vehicle was taken to the dealer, who determined that the vehicle required a software update that was not yet available. The manufacturer was not notified of the failure. The failure mileage was 15,000.
The contact’s wife owns a 2022 Jeep Compass. The contact state that upon start up, the instrument panel was illuminated and visible; however, once the START/STOP button was depressed, the instrument panel displayed dimmed. The contact then stated that after the vehicle was shifted into reverse(R), the instrument panel illuminated and displayed visibly; however, once shifted into drive (D), the instrument panel displayed dimmed. The contact stated that he was concerned for his wife’s safety with the inability to see critical information on the instrument panel. An undisclosed dealer was notified of the failure and the contact was informed that the failure was not a safety concern and an appointment was scheduled for a later month. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.
The contact owns a 2022 Jeep Compass. The contact stated that while the vehicle was parked, the instrument panel was faulty and the contact was unable to see the fuel gauge, tire pressure monitoring system, battery, or temperature gauge. Additionally, the low-beam headlight was abnormally bright. The dealer diagnosed the vehicle and determined that the instrument cluster was faulty; however, the contact was informed that a repair was unavailable. The manufacturer was made aware of the failure and declined to buy back the vehicle. The failure mileage was approximately 5,000.
The contact owns a 2022 Jeep Compass. The contact stated while driving at an undisclosed speed, the instrument panel display was inoperable. The vehicle was taken to the local dealer and the dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The vehicle was not repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 23V058000 (Electrical System) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel and display screen was very dim, reducing driver visibility. The contact stated that there was condensation built up around the windows during rainy weather, causing an abnormal odor inside the vehicle. The contact stated that the condensation reduced the visibility while driving. The contact called the dealer and scheduled an appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Middle cluster of dashboard is extremely dim and unresponsive to attempts in settings to alter/fix it. We have 2 additional 2022 Compass models in our family, and all three have this issue. We are submitting separate reports for each VIN.
The contact owns a 2022 Jeep Compass. The contact stated while stopped at a stop light, the contact attempted to accelerate however, the vehicle failed to respond as needed. The contact stated that the vehicle lost motive power and shut off with several unknown warning lights illuminated. The contact attempt to restart the vehicle several times but the vehicle would not restart. The vehicle was towed to the dealer and the contact was informed that the starter needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was 12,000.
Dash lights, hazard button, radio stuck in night mode. Fuel gauge, speedometer, engine temperature and check engine/ tire pressure gauge are not visible in daylight. Creates a hazard when unable to see viable information like a flat tire, engine overheating, or low on gas. Tried to get it fixed but was told jeep currently has not issued a solution to fix it.
The cluster display on my vehicle is dim too non visible in full sunlight , daylight operating conditions . Automatic display functions turned off and manual brightness adjusted full, yet the dim to non existent backlight does not change. I been told this is a problem and FCA engineers are looking at, but at what priority. It seems that more and more of these complaints are showing up. There needs to be a recall to fix.
Screens in vehicle have dimmed and are unable to brighten. It’s impossible to see while driving during the day. I have run out of gas on the highway, and almost caused an accident. My vehicle also automatically breaks and sounds an alarm as if I have had a collision, and almost caused another accident from being rear ended. Thankfully, one of the issues has been resolved and the dealership is fixing it (although my VIN number was not included in the recall at this time). I’ve developed a fear of driving on the highway now so be cautious of purchasing until all these issues have been resolved.
Backlighting in dash cluster not working and makes it very difficult to see my fuel gauge, and temperature gauge, cruise control, and other items shown in gauge cluster.
The display, where the speed and other pertinent information is displayed, is in dark or night mode. It is very if not impossible to see during daylight hours. It is very distracting not to be able to see the information that you should be able to this vehicle.
While driving down the radio, my infotainment system began flashing on and off, failing to properly load. This can cause a distraction in the vehicle, leading to an accident. The dealer stated could not duplicate.
Upon start up of my vehicle I noticed my center display for speed, etc had turned itself to Spanish, but my radio was still in English. My forward collision warning, Lane keep assist, auto emergency braking, and front collision avoidance had all turned themselves off, and my auto park brake had turned itself on. After contacting a dealer they stated they had several complaints and to just turn them back on/off. Having these safety features turn themselves off can provide a fall sense of safety and cause accidents.
Instrument cluster is stuck in day time mode. There is no way to dim it at night which makes it hard to drive and see during night travel.
My cluster display has been on dark night mode since January 2023. I purchased the vehicle in April 2022. During the day, I cannot see the cluster display, and have missed gas warning lights, low tire lights, and other emergency lights due to the dimness of the screen. It is a hazard to drive as daylight is longer-- and the navigation screen is also impossible to see during daylight hours. There is no way to brighten either the cluster display or navigation system. The dealership confirmed the issue and instructed me to sit back and wait for an update in January, and there have been no updates yet.
During the day the the instrument cluster that has a speedometer doesn't have any brightness so I cannot see the speed or warning lights. I took my car to the dealership and they said there is no solution to that problem right now and multiple vehicles have the same issue since September last year.
The contact owns a 2022 Jeep Compass. The contact stated that the instrument cluster display was dim. The vehicle was taken to the dealer where it was diagnosed that the instrument panel center cluster display was insufficiently illuminated, and the contact was informed that the wiring jumper harness needed to be added. The vehicle was not repaired. The contact referenced the federal safety agency Campaign Number: 23V058000 (Electrical System). The manufacturer was notified of the failure and the contact was advised to take the vehicle to a different dealer and informed that the VIN was not included in a recall; however, the repair would be covered under warranty. The failure mileage was approximately 10,000.
For over six months, I have been unable to see my dashboard during the day. It is stuck on night mode. This causes the driver to be unable to see fuel gauage along with other warning lights that may be displayed. This is extremely dangerous and could cause unexpected vehicle stops on roadways. I have mentioned this to the dealership each time I am there and I'm told they don't know how to fix it.
During the day you can not see any of the display in the dash for fuel, MPH, any warnings as the electronics are stuck in the night mode and the only time you se see them is when it’s dark outside.. this is the 2nd time the car has done this it did it the first time last year about this time the only way I found to fix it was to disconnect both batteries
My dash lights will dim automatically during day and can’t dim dash lights at night very frustrating
The contact owns a 2022 Jeep Compass. The contact stated while starting the vehicle, the instrument panel lights were dimmed. The contact stated that the instrument panel lights returned to the brighter mode. The contact stated that during the daylight hours, the lights were extremely dim. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure was related to the federal safety agency Campaign Number: 23V058000 (Electrical System) however, the VIN was not included. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 8,000.
The contact owns a 2022 Jeep Compass. The contact stated that while driving at an unspecified speed, the instrument panel failed to visibly display vehicle information. There were unknown warning lights illuminated. Upon investigation, the contact determined that the failure was related to the federal safety agency Campaign Number: 23V058000 (Electric System). The vehicle was taken to the dealer, who diagnosed an improperly illuminated instrument panel in relation to the federal safety agency Campaign Number: 23V058000 (Electric System). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 17,900.
Vehicle is experiencing the same issue for recall 15A, the federal safety agency Campaign Number 23V058000. The instrument panel no longer adjusts its lighting, and remains extremely dim at all times. This is especially detrimental during the hours of daylight. Vehicle is a 2022 Jeep Compass, similar to those under recall 15A, and is not currently listed for the recall. FCA refused to take the complaint until a dealer officially identifies the issue. The local dealership wanted to charge ~$160 for a diagnostic check.
The digital display that appears dim during daylight and full sun, rendering the fuel gauge, cruise control, and safety features useless during the day.
I have had my Jeep for 13 months and suddenly the digital cluster display on the dashboard and the Uconnect tablet are so dim that during the day they are unable to be seen. I am unable to see my fuel gauge, or any vehicle warning icons that may appear. This is a HUGE safety issue. I am also unable to use the onboard navigation with the Uconnect tablet which is one of the things that I love about my Jeep. I took it to the dealership and they showed me a Jeep bulletin dated September/2022 addressing this issue (case number:S2208000157) stating "engineering is investigating a service solution" and was informed that there is currently no fix for this problem even though it is very common in the 2022 Jeep Compass. This is unacceptable.
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