2023 Jeep Compass: jerking or lurching

Filed Jul 1, 2024 · Transmission · 80 miles · MI

The contact owns a 2023 Jeep Compass. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle jerked. The contact heard a whining sound when the transmission shifted. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The contact was informed of an unknown TSB; however, the contact was informed that there was no repair available. The contact stated that the vehicle had been serviced because of various failures since the vehicle was purchased in August 2023. The manufacturer was made aware of the failure and the contact was offered a payment towards a new vehicle. The failure mileage was approximately 80.

Filed May 16, 2024 · Driver assistance, Transmission · MO

Since my short time of ownership I have had two specific issues with the car. One the safety features. The lane departure warning often doesn't work. The icon will stay unlit when veering out of lane. This is random but often. Next the automatic emergency braking system. The icon will show turned off randomly yet often. Forcing me to go back into the menu when the car is in stop to activate it again. For unknown reasons it will randomly turn off. Secondly, the transmission has a scary delay on stop to go. About 3 months after purchase I noticed when at a stop or very slow speeds the car will hesitate when pressing on the gas petal. I have had some near accidents due to this. The best way I can describe this is a loss of power. When accelerating from a stop or very slow speed the car doesn't respond or move then out of no where it will jerk and speed up. This has been an issue when yielding to on coming traffic making accidents more likely. I have taken the car to the dealer and was told it was a learning transmission and it should go away. I did receive a recall update to fix the hesitation but so far I don't see any positive change in this matter. The car still has a loss of power and I will bring the car back in for service.

Filed Jan 15, 2024 · Electrical · MI

Auto start/stop malfunction. Vehicle hesitates and jerks while attempting to accelerate or stalls completely and will not restart.

Filed Oct 6, 2023 · Engine, Transmission · 5,600 miles · OH

The contact owns a 2023 Jeep Compass. The contact stated that while driving at various speeds and attempting to accelerate, the vehicle would suddenly jerk, shake, and vibrate. Also, while at a stop light with the auto stop/start activated to save fuel, the vehicle did not automatically restart when releasing the brake pedal. The vehicle was taken back to the local dealer who was unable to determine the cause of the failures. The failure mileage was 5,600.

Filed Aug 25, 2023 · Electrical, Transmission · TX

The vehicle pops and spudders when cranked. While driving it looses power and will not go, causing me to almost get hit numerous times. When shifting into gear it jerks really hard

Filed Aug 13, 2023 · Fuel system · NC

At 2900 miles, my check engine light came on while I was on vacation out of state. Within a couple of seconds, my car started to choke and jerk so bad that the passenger could feel it. It did this intermittently, to the point I knew it needed to be seen before driving 900 miles home. Several times since then, my safety was put at risk due to my vehicle not accelerating when it should. I have had many cars almost hit me from behind when this has happened. Luckily, I have not yet. I took my vehicle to a Jeep dealer in Foley, Alabama because that is where I went for vacation. They looked at it ran the code and told me it was a stored code. I asked him what that meant and could I still drive the vehicle. He said the light should turn off in a few drive cycles. That did not happen. When I got back to North Carolina, I took my vehicle to the dealer I bought it from. I was at 4000 miles and the light was still on and the car was still choking out a lot. The service guy took it back, checked the code, and came back to tell me that the code read per Chrysler, “Do not try to repair vehicle, there is no known repair but we are working on it”. It has been over a month and nothing. However, my car seems to be getting worse.