Instrument cluster panel blank
2020 Jeep Gladiator electrical complaints
Page 4 of 7: complaints 71 to 100 of 183, newest first, as owners wrote them.
During normal driving, dash would display multiple warning lights. There would be traction control, ABS inactive, and transmission errors displayed on the screen. Twice, there was a loss of power steering while driving. All signs pointed to a CAN buss issue, but dealer could not/ would not find it. Doing research, I found that the CAN buss connector located behind the glove compartment was known in the Jeep community to fail and cause these symptoms. The only replacement is offered by Mopar/Stellantis. Multiple models and makes under Stellantis company use this same connector that has bad solder connections inside. It causes increased resistance inside the connector, and causes CAN buss communication errors, and setting any one of hundreds of possible DTC. In every occasion, there was a loss of stability control, ABS, and multiple occasions of vehicle being locked in Park. In two occasions, the electric assist power steering was disabled.
My instrument cluster 7.0” tft color display flickers on and off and is distracted while I drive. There is a recall for the 3.5” display that does NOT cover my jeep gladiator but perhaps the recall needs to be expanded. Mine was gladiator is covered by an extended warranty but the part is on back order for 6 months. I am at 5 months but still no sign of a part. Since jeep nor the warranty company nor the dealership will provide a rental car, I am driving an unsafe vehicle with the dash flickering on on off every 3 seconds. It is more distracting at night than during the day.
Instrument cluster went dark
The contact owns a 2020 Jeep Gladiator. The contact stated that upon starting the vehicle, the instrument panel was inoperable, and failed to display critical safety information. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the instrument panel. The contact was informed that instrument panel needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 24V652000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 87,000.
I have a 2020 Jeep Gladiator. My instrument panel cluster was blinking for a few weeks. Now there is no light at all. One can not see the milage, gas, speed, etc. There was a current recall that came out September 2024, however mine was not included. This poses a safety issue as one can not see mileage (oil changes), gas remaining or any other significant messages (air bag, coolant information, brake system, tire pressure, etc) When we brought it to the dealership they said it was not covered yet, but wait it out.
The instrument panel cluster went out. I have no access to check engine lights, warnings, gas information, mileage, tire pressure or any critical information I need to drive safely.
The Instrument Panel Cluster has failed and is blank rendering the vehicle unsafe to drive as vital information is not being presented to the driver. Despite this Jeep Gladiator having been produced and sold in 2020, Stellantis Recall and Customer Service Departments are claiming that the VIN does not indicate there is Recall coverage despite the 2019-2024 the federal safety agency Safety Recall for this known failure. see: [XXX] The local dealer, Hilltop Jeep, in Richmond, CA has confirmed the failure of the Instrument Panel. Stellantis is not willing to remedy the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
almost had an accident do you to the Jeep 2020 gladiator going haywire steering wheel got hard like you had no power steering luckily I was going 45 miles an hour wipers went crazy the shifter went into parking luckily my wife my son and myself we're OK no accident had towed to my house replaced both batteries auxiliary and main battery still nothing replaced can bus it says it does not have connection with ECM
The center gauge has gone out. It was flashing brightly as it went out. It shows: the speed, the battery voltage, tire pressure, gas remaining, mileage and all of the information from the computer that can be changed. The service department said they didn’t know what could be causing it. Perhaps wiring. I’ve checked fuses and wiring and the battery and can’t find any issues. The other two analog gauges work fine. I don’t know if it’s still ticking off the miles I drive. I assume it is? I’m getting no help and I saw that there was a recall but I’m not in it? Any help would be awesome.
My instrument center cluster display went totally dark while I was driving . It scared me because I had no readouts of the gauges. I could have very easily had an accident.
The digital instrument cluster on my 2020 Jeep Gladiator has been completely nonfunctional since late November 2024. This failure means I cannot see the odometer, digital speedometer, and all other vehicle status indicators displayed through the cluster. The problem has been confirmed by an authorized Jeep dealership, which has been unable to secure a replacement part due to a reported supply shortage. Jeep corporate has had this case escalated for months without resolution. As a result, I have been driving without these essential instruments for over 8 months, with no timeline provided and no workaround. In addition to the loss of fuel and mileage visibility (and potentially odometer functionality), I also cannot confirm whether the cruise control is active. This could cause potential safety risks during highway travel. There were no warning lights or error messages prior to the failure. The cluster simply went dark. The faulty component is still in the vehicle and available for inspection. Jeep is aware of the issue, and a case is currently open.
The contact owns a 2020 Jeep Gladiator. The contact stated that while attempting to start the vehicle, the instrument panel failed to operate as intended and was inoperable. There was no warning light illuminated. The vehicle was taken to a local dealer and was inspected. The contact was informed that the instrument panel was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
The contact owns a 2020 Jeep Gladiator. The contact stated while driving 35 MPH, the instrument panel failed to display critical safety information or provide illumination for any warning lights. The vehicle was not taken to the dealer to be diagnosed. The vehicle was not repaired. The VIN was not included in the federal safety agency Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 44,300.
I have had the same issue with the cluster going out that is recalled on other units of the same year make and model. My entire cluster is dead and will not show any information. The current recall for this same issue should be expanded to cover my VIN as well.
This is in relation to 24V – 652. I know this has been a recall for other models built in the same year, but the recall is not on my particular Jeep for some reason. I am having the exact same issue. The instrument cluster panel has gone out and does not work and needs to be replaced. It is the same issue that is being had with a 3.5 screen, but it is now happening on the Rubicon edition, and it is not under the recall which does not make any sense. Can you please help me with this
the instrument panel does not illuminate or work. No speedometer, no warning lights, no fuel gauge etc. Somerset Jeep states needs a instrument cluster. open recall 30B/the federal safety agency 24V‑652 for same problem and being told my VIN is not covered
The 7" Instrument Panel Cluster (IPC) began flickering constantly in January 2025 then stopped turning on altogether in May 2025. A similar issue led to safety recalls for Jeep Gladiators and Wranglers with 3.5" IPCs. This is much more concerning for owners with 7" IPCs, as these versions do not have analog temperature and fuel gauges. A dealership (Bayside King George, VA) first observed the flickering when test driving the vehicle after performing the last safety recall. I have not brought the vehicle back since the display stopped turning on because dealerships regularly charge ~$2,000 and hold the vehicle for an extended period to fix this with a replacement IPC. Losing the digital speedometer and ability to observe what speed the cruise control is set to, fluid temperatures, tire pressure, and battery voltage is very concerning, and it is puzzling why Jeeps with 7" IPCs, which are harmed more due to this fault, were excluded from this recall. While searching forums about this issue, it was apparent that this was a widespread issue for Wranglers and Gladiators with 7" IPCs.
While driving in rush hour traffic, stop and go driving, a service shifter message started to intermittently appear, then the forward collision warning message started to frequently chime in and off, then I lost power steering, check engine light illuminated, other messages auto start stop service, service sway bar disconnect, transmission was stuck in 3rd gear then after a stop it would not shift out of 1st even switching to manual shift mode, was able to pull over to side of road. Turned off the vehicle, used my code reader to clear the codes, started the vehicle back on and everything was clear and vehicle drove as normal. Sure glad it didn’t happen at speed! I have read of other people having the same issue so I wanted it to add my concern as well.
On [XXX], the cluster of my 2020 Gladiator JT turned black. After searching similar issues online, I found that there is an the federal safety agency Recall Number: 24V‑652, Manufacturer Recall Number: 30B that affects Models: 2020–2024 Jeep Gladiator. The Issue is summarized as follow: " The IPC may experience an internal short circuit, leading to a blank screen. This malfunction prevents the display of critical information such as speed, fuel level, and warning indicators, posing a safety risk". This is exactly what I am experiencing with my car. I entered my VIN number [XXX] on the federal safety agency website but my car has no recalls. I'd like to file a formal request to have this VIN number included in the recall so I can get this issue fixed rapidly. This is a safety hazard as it distract the driver's attention and is in violation of federal motor vehicle standard 101. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The 2020 Jeep Gladiator dash Cluster failed on January 28. 44,267 miles, off warranty of 3 years, 36000 miles. No off roading to date. Deemed unsafe to drive by dealer. Part through Chrysler has been "ETA'd" a month at a time, despite weekly updates. I believe this should be reported and investigated throughout the consumer purchases. No warning, driver display went black while driving down the interstate. No idea on gas level, had analog speedometer and RPM, thankfully, but I was 40 miles from my dealer. Manufacturer to date has not "inspected" my Gladiator. They only contacted the dealer to indicate they are "expediting" my part order. Vehicle is available for inspection. It has been sitting outside on the dealer lot since Jan 28, 2025. It was never subjected to the elements prior to this incident: always garaged.
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving approximately 35-45 MPH, the instrument panel suddenly went black. The contact was unable to see any information displayed on the instrument panel. The vehicle was taken to the dealer who determined that the instrument panel needed to be replaced. The vehicle was not repaired. The dealer linked the failure to the federal safety agency Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was contacted; however, the contact was unable to speak with a representative. The failure mileage was 60,000.
The contact owns a 2020 Jeep Gladiator. The contact stated that when the vehicle was started, the instrument panel failed to illuminate as designed. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with the federal safety agency Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was unknown.
Instrument Panel Cluster went blank creating a safety issue. I cannot see my odometer, gas gauge, and oil and water levels. This is already a recall with other Jeeps but for some reason my VIN is not listed even though I have the same exact issue with my Jeep. My car has been deemed unsafe to drive and sitting at the dealership for 2 weeks now. They told me a part wouldn’t be available until mid-May resulting in me without a vehicle to drive to work in the meantime.
The instrument control panel is out and not showing any information on the screen to include speed and any warning messages that could be involved
Instrument cluster quit working. There is nothing displaying
I started my 2020 Gladiator Rubicon to drive and the instrument display dash between the speedometer and RPM gauge went black. I can no longer access mileage or other equipment gauges (e.g. temp, oil pressure, etc.). This appears related to the federal safety agency Campaign 24V652000 but my VIN was not included in the affected VINs reported. Vehicle has under 80K miles and no misuse.
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at various speeds, the instrument cluster was intermittently inoperable. The contact stated that upon restarting the vehicle, the instrument cluster turned on but displayed erroneous information on several occasions. Additionally, the contact stated that he had disengaged the engine Auto Start/Stop System; however, the system recently started to re-engage unintendedly while at a complete stop. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer informed the contact that the electronic system was functioning as needed. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 48,000.
The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 35 MPH, the instrument cluster went black. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the instrument cluster had a short circuit and needed to be replaced. The contact was informed that there was a recall related for the failure; however, the VIN was not included in the federal safety agency Campaign Number: 24V652000 (Electrical System). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 35,000.
The contact owns a 2020 Jeep Gladiator. The contact stated while driving 50 MPH, the instrument panel became inoperable. The contact was able to continue driving the vehicle. The contact stated that the failure was permanent. The contact related the failure to the federal safety agency Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. Additionally, the contact stated that the front driver's side seat belt had failed to retract as needed and remained loose. The contact related the failure to the federal safety agency Campaign Number: 20V580000 (Seat Belts); however, the VIN was not included. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 74,000.
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