I've owned my gladiator 6 months. I have put just over 6,000 miles on it, and since the first week, it has driven like complete garbage. It wanders all over the road, and constantly needs over steer correction to keep the vehicle going straight. After doing some light invenstigation, jeep knows that this is a wide spread issue. They issued a tsb repair for this problem, and I have had it completed. Once completed, there was no noticeble difference. If anything it was worse. Driver fatigue is experienced with every ride in the vehicle. It has steering dead spots at 10 and 2 on the steering wheel. The steering wheel is limp and unresponsive.
2020 Jeep Gladiator steering complaints
Page 4 of 7: complaints 71 to 100 of 182, newest first, as owners wrote them.
The steering is loose and tends to wander, most noticeable going freeway speeds. I am constantly correcting it.
Driving on interstate speed approx 65, truck begins to shake uncontrollably . Pull to disabled vehicle lane.
The steering wheel on my jeep gladiator has a lot of play which allows the steering wheel to turn left and right without the wheels moving. And also the wheels can move left and right without turning the steering wheel. You have to constantly correct the steering. I contacted a local dealership in may of 2020 about my concern but was told it was normal. Recently fca contacted me about a fix which involved replacing the steering gear box. However I'm having trouble getting the repair performed.
The vehicle starts with the front suspension moving uncontrollably from side to side and yanks your steering out of control ( death wobble) did it 6 times to the point that I can not trust the vehicle because it goes out of steering control both front tires move uncontrollably side to side like if both where flat and yanks you side to side takes you out of road
While driving at highway speed, approximately 60 MPH, went over a rough surface on the road and the gladiator starter shaking as if I had had a blow-out. Once I slowed down it stabilized. However, it is a safety issue as it has already happened twice in a high traffic area. Upon researching on the internet, I've come to learn that it is a very common problem called "death wobble" that happens on jeep off-road vehicles, which makes it all the more critical that the federal safety agency require chrysler-fiat to come up with a solution. Thank you.
The steering feel is very lose. The truck has the feeling like it wanders in the lane and always needs steering correction to keep it going straight. None of my other cars have ever driven like this including my past jeeps. This mainly happens at highway speeds.
While driving approximately 45mph on a 2 lane road, my steering wheel became stuck or frozen in its position. I was unable to course correct, and ended up braking into the median. I never lost engine power, or power steering. The wheel was simply locked, stuck, or frozen. Once stopped, I tried the wheel again, and it worked. I've since taken the vehicle to jeep, and they are attempting repair.
Excessive steering wander/road walking. This is being reported in large numbers of jeep gladiator vehicles in all jeep forums. Especially dangerous at highway speeds, and with increased winds, or towing. Jeep currently has a technical service bulletin 08-074-20 activated, but dealerships don't have available stock of the replacement steering box called for, and seem disinterested in replacing because it is not a recall. This condition and problem has been present since buying the vehicle, and that is consistent with reports by other buyers across all forums. Please consider making a recall, as the problem is dangerous, and affects most vehicles, so as to facilitate replacement.
Truck wanders on highway. Steering has play in it that is basically a dead spot roughly 2 inches each way from center. Returned to dealer they acknowledged this is a know problem with the steering. Service manager told my wife and I that jeep does not have a fix for the problem and quote "you can either drive it the way it is or let is sit in driveway". Service manager unsure what the issue is but admitted to me that there is play in the steering. We drove a comparative new from the lot and the issue was slightly worse on it. Still waiting, now six calendar days, for response from service manager about next steps. I see that this is a common complaint and would like to company to issue a recall for this safety issue
Vehicle is unsafe at highway speeds. Steering is extremely loose causing vehicle to wander left and right and difficult to keep in lane.very unsafe in moderate to hard braking as well. Manufacturer has issued a tsb but dealerships are not forthcoming in the repair. This needs to be a safety recall before people more people are hurt/killed
The vehicle developed severe shaking in the steering wheel at highway speed. This is typically referred to as death wobble. The vehicle steering, suspension, and tires have not been modified from the factory. The steering has been present since purchasing the issue but has recently developed into a much more unsafe condition.
At a low speed in a right hand turn, a complete loss of steering control occurred. Steering seamed to lock up. Had to stop vehicle, used some force to turn steering wheel left and right. After attempting this task, when turning th steering wheel to the left, ability to steer returned. Vehicle was then moved into the garage and left. This occurred2 days after vehicle was reported by dealership as being repaired. This has occurred several times, turned over to dealership for repairs. I do not feel safe operating this vehicle.
1 inch of play in steering wheel both right and left of center at all times. Vehicle wanders and requires constant correction to hold a straight line at all speeds. Driving at highway speeds (55+) is dangerous and requires repeated back and forth motion to keep vehicle in lane.
The vehicle steering is very loose at highway speed requiring constant corrections. The vehicle will wonder within the lane. It also feels like there is a dead zone in the steering wheel that's far above any other vehicle I have driven
The steering is unstable at highways speed with wandering and constant steering correction needed. At times, there seems to be notchy feeling when turning the steering wheel at low speeds - just a bit of resistance then it's gone. The wander and steering correction is worse the warmer it is. I picked the date of my last longer trip but it's been common since summer 2020.
Excessive steering wheel play of approximately 5 to 8 degrees before vehicle responds to inputs. This can be noticed driving on flat level street and moving the steering wheel from left to right until vehicle just starts to respond. Steering play seems to vary a bit between very hot and very cold outdoor temps. At highway speeds vehicle requires constant focused attention to maintain position within lines. In high wind situations at highway speeds driving for more than an hour becomes stressful due to trying to keep vehicle on road. So far this has not caused an accident but does make highway driving very annoying and stressful. In city driving the steering is not too bad unless driving 40 or faster. Turning and cornering steering response seems normal without the play, once pressure is initiated in that direction. Play seems to be localized in the neutral position of the steering box. This is a continuing issue with no part recall, there has been a fca technical service bulletin tsb-0807420 group 08 electrical dated august 10, 2020 but manufacture parts and response to this issue has been unacceptable.
Fca has admitted to bad tsb steering gear and has not recalled the vehicle for the part but has made the part available for free for those who have had issues with steering being wobbly. They no longer state part is available. They have canceled all part requests.
I experience the extreme vibration on highway speeds in my steering when I hit small bumps. Death wobble it is commonly called. I asked them to fix it once and it is still there.
My 2020 jeep gladiator mojave model has a major issue with its steering, when driving on the freeway the vehicle wants to wander out of the lane (while the steering wheel is kept straight), the vehicle will wander side to side and go outside of the driving lane. To keep the vehicle in the lane one has to do multiple steering corrections to keep the vehicle driving straight. As an owner of many previous jeeps I have never seen it like this before. Alignment is good, and the vehicle is stock, stock suspension and wheels and tires. This poor steering performance was like this when new and picked up from the dealer. It is very dangerous and my wife is scared to drive the gladiator, there needs to be a nationwide recall to address this safety issue for the steering rack.
The steering has a lot of play and the vehicles wanders excessively on the highway. It is worse in warmer weather and when towing.
Since the vehicle was new, it wonders at highway speeds. There is a lot of play in the steering wheel/gear box. It requires constant correction to maintain the lane and is dangerous and will fatigue the driver on longer drives.
Brand new vehicle with less than 600 miles on it suffers from very loose steering resulting in wandering and dead spots in steering. Very dangerous at highway speed because of constant corrections needed to keep vehicle in traffic lane. Tsb issued by manufacturer but dealers refusing to do work and now manufacturer cancelling parts associated with tsb repair including steering gear and mounting bolts.
Constant driver's correction in order to keep it going straight at highway speeds. Steering feels loose and has about 1"-2" play on either direction.
Since purchase this vehicle has had loose and unresponsive steering. It currently has 1600 miles and has been in the shop multiple times. I am told the steering gear needs to be replaced under a campaign however there is no decal as of yet. Jeep does not have the required parts in stock and I am being told it may be months until a repair is available for my vehicle. I also have a problem with the u connect system crashing which also controls most of the interior of the vehicle and renders most of those items like the HVAC inoperable until the system is reset. Both of these issues are constantly present. The steering issue is a nussinace below 40mph and nearly uncontrollable at highway speeds. I feel completely unsafe in the vehicle. The steering wheel sits approx 15-20 degrees to the left to go straight and you can move the wheel the same distance to the right before it reacts. To maintain a straight line you must constantly over correct the wheel.
The steering allows the vehicle to wonder and requires constant correction. There is free play in the steering that requires constant correction to maintain my lane of travel. The issue is extreme at highway speed and compounded on rough paved roads. There are several times that I could not correct the wondering of my jeep gladiator quick enough and have left my lane of travel due to the steering issue causing to potential hit other vehicles traveling next to me on multi lane roads or drive off the road. The steering is on the gladiator is s serious issue and make the vehicle difficult to control.
Purchased my jeep gladiator less then a month ago and noticed it had extremely loose steering when on the highway and even on back roads when going over 30mph. It is hard to stay within your lane. It looks as if a drunk driver was driving down the road. It feels scary when other vehicles are next to me as it feels I am gonna drift into their lane and hit them without being able to properly correct the steering.
The steering on this jeep gladiator is extremely dangerous. The truck is all over the road and if you are at highway speeds it's white knuckle ride you can't wait to get over with. This vehicle needs to be taken off the road.
Took my truck in to the dealer for extremely loos feeling steering, it takes nearly 2 inches of steering input to effect a change in steering, and it wandering in the lane as I drive it. The truck actually has done this since I bought it in april 2020. There is a tsb out to repair this issue. I took to the dealer aug 31 2020, and all they did at the time was to update the software on the jeep, and told me to come back if issue still persists. I took it back in sept for the same, and they claimed parts were ordered. We are now into november with no end in sight. I took a camping trip with my family two weeks ago, I came out from behind guard rails on the interstate into the wind, and was blown almost out of my lane before I could regain steering control. Fca does not seem to deem this as a safety issue, and is limiting the number of replacement parts for the 2020, so they can push out their 2021 model year vehicles. Jeep customer support says there is nothing that they can do to get the issue taken care of.
I am unable to to keep the car straight once it gets above 55. I am constantly having to adjust left and right to trying and keep the jeep straight. I literally just got this car and only have 700 miles on it.
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