The contact owns a 2021 Jeep Gladiator. The contact received notification of the federal safety agency Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
2021 Jeep Gladiator fuel system complaints
Page 2 of 2: complaints 11 to 33 of 33, newest first, as owners wrote them.
The contact owns a 2021 Jeep Gladiator. The contact received notification of the federal safety agency Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Jeep Gladiator. The contact received notification of the federal safety agency Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While the contact was driving at approximately 35 MPH, the vehicle made an abnormal sound in the engine compartment and then stalled. The vehicle was towed to a dealer and diagnosed with fuel pump failure. The failure mileage was approximately 46,000. Parts distribution disconnect.
The contact owns a 2021 Jeep Gladiator. The contact received notification of the federal safety agency Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on two separate occasions while driving approximately 60-75 MPH, the vehicle inadvertently decelerated while the accelerator pedal was depressed. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was offered to replace the failure part with a temporary repair however, the contact declined due to the concern for his safety. The failure mileage was approximately 14,000. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Gladiator. The contact stated while driving approximately 55 MPH, the vehicle stalled. The contact depressed the accelerator pedal and the vehicle failed to respond. The contact stated that the power steering and brakes were still operational. The contact stated no warning light was illuminated. The contact coasted the vehicle off the roadway and attempted to restart the vehicle; however, the vehicle failed to restart. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the fuel pump had failed and needed to be replaced. The vehicle had been repaired. The contact had researched online and related the failure to the federal safety agency Campaign Number: 23V263000 (Fuel System, Diesel). The failure mileage was approximately 50,000.
The contact owns a 2021 Jeep Gladiator. The contact received notification of the federal safety agency Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I am not able to trade in my jeep because of this recall.
Fuel pump is on safety recall with no fix in over a year
The contact owns a 2021 Jeep Gladiator. The contact received notification of the federal safety agency Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Jeep Gladiator. The contact received notification of the federal safety agency Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Gladiator. The contact received notification of the federal safety agency Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Gladiator. The contact stated while driving at various speeds, she noticed an abnormal clicking sound coming from the rear of the vehicle and the vehicle failed to accelerate as needed. The contact also stated that she had received several messages from Uconnect indicating a Power System failure. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with the parking brake due to unknown components being detached and hanging underneath the vehicle. The dealer repaired the parking brake; however, the failure persisted. The vehicle was not repaired. Additionally, the contact received notification of the federal safety agency Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 26,000. VIN tool confirms parts not available.
The contact owns a 2021 Jeep Gladiator. The contact received notification of the federal safety agency Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 60 MPH, the vehicle started losing motive power, and then after a minute the vehicle functioned normally. The contact stated that there was no warning light illuminated. The contact stated that the failure was intermittent. The dealer was contacted to have the vehicle diagnosed and repaired; however, the dealer advised that the failure could be related to the federal safety agency Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Vehicle derates power when ambient temps are 85* F and up while towing my camp (which is far below the max tow rating) During a couple of these derates I was in areas where the speed limit was 65 and 75 mph, my max obtainable speed was 35mph. I heavy truck traffic i feel that was in danger and a hazard in the road. This vehicle is rated to tow far more than the loads it is actually capable of towing in higher temperatures. I have seen my oil temps rise to 265* F on multiple occasions and it seems this is around the temperature that the vehicle starts to derate. It has been my observation that the cooling system is under sized and in turn puts occupants of the vehicle at risk.
When operating the vehicle under heavier loads (5%+ grades, towing even light trailers, higher highway speeds) vehicle loses power limiting speed to 15-50mph depending on how hot the water or oil temperature is. I have had this issue in ambient temperatures as low as 31°F while towing 4000lb up a steep incline, but will absolutely overheat if ambient temp is over 100°F. Vehicle must be left running during a fuel stop or heat soak caused by the vehicle is not running will prevent me from merging back on the highway at a safe speed....max speed is 50mph until the engine oil cools off. Air conditioner use as expected makes the problem worse. There are many threads going on the Jeep internet forums with many diesel equipped Jeep Wranglers and Gladiators having the same issues, so I know these aren't isolated incidents from my vehicle alone. If you were to search "Ecodiesel power derating as temps rise" on Google, you would see some discussion. Engine fan runs at full speed, coolant is full, and radiator/grill is clean/free of debris. I have owned this vehicle since new and have operated in many types of conditions/loads over the past 14 months 23,000 miles from 9°-126°F. The first time I had the issue was late May of 2021 (At approx 5,000 miles) and it has happened no less than 20 times since then. The only visual alarm is when coolant temp reaches 248° and the vehicle speed drops to 10mph. The gauge does not read linear........Meaning the vehicle is almost already overheated by the gauge shows the temp is rising. I can only assume the is intentionally programmed into the code by the vehicle manufacturer to make the operator feel like the high temps are normal. I have not had the vehicle inspected by the local dealer because in the past they were never able to duplicate the conditions in my opinion due to laziness or incompetence. I own an auto repair shop and know the problem to be an undersized cooling system which Chrysler does not have an approved fix for.
The vehicle auto starts when the defrost is turned on below the max or full setting. The owner’s manual specifies that “the engine will start automatically when” the “HVAC is set to full defrost mode”. The vehicle is operating in direct conflict with owner’s manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and may begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver’s intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.
The vehicle auto stops when the defrost is turned off, in direct conflict with owner’s manual. The owner’s manual specifies that “HVAC is set to full defrost mode” will prevent an auto stop, but preventing the auto stop is the opposite of initiating the event. Additionally, this issue occurs when the HVAC is operating at less than full defrost mode. Furthermore, the instrument cluster never presents a “STOP/START READY” message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops in traffic which confuses and distracts the driver. The unexpected / wanted stop in heavy traffic could cause a rear-end collision leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.
The vehicle auto stops when the steering wheel is turned, in direct conflict with owner’s manual. The owner’s manual specifies that “Steering angle beyond threshold” will prevent an auto stop, but preventing the auto stop is the opposite of initiating the event. Furthermore, the instrument cluster never presents a “STOP/START READY” message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops in traffic which confuses and distracts the driver. The unexpected / wanted stop in heavy traffic could cause a rear-end collision leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.
The vehicle auto stops when the hood is closed and the driver remains in the seat with the seat belt buckled. The owner’s manual specifies that an open hood will prevent an auto stop, but preventing the auto stop is the opposite of closing the hood initiating the event. Furthermore, the instrument cluster never presents a “STOP/START READY” message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops which confuses and distracts the driver. Additionally, after jump starting another vehicle, the vehicle’s battery may be sufficiently depleted. Upon closing the hood, the vehicle could auto stop, and with the numerous other malfunctions impacting the auto stop system the vehicle may not be able to restart possibly leaving the driver stranded. The unexpected / wanted auto stop could cause a rear-end collision of the stranded vehicle leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.
The vehicle’s throttle surges sporadically when shifting gears without driver input to the accelerator / controls. The issue impacts the driver’s ability to operate the vehicle safely in heavy traffic or dynamic situations. The throttle surges while shifting introduce delays to driver reaction times, and they create a safety hazard in heavy traffic where fractions of a second can make the difference in a major accident. The throttle surge while shifting malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle surge while shifting was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. Additionally, the FCA TA claimed that the vehicle is equipped with Rev Matching; however, the vehicle’s owner’s manual and available technical documentation do not mention Rev Matching. And, the issue occurs while braking when a vehicle would not intend to Rev Match. The randomness of this throttle surge issue also causes the driver to briefly take their eyes off the road between every shift to check the tachometer for the throttle surge malfunction. Distractions like this which divert the driver’s attention during what should be routine driving tasks, creating a safety hazard. To account for the unexpected throttle spike, the driver must deviate from a normal driving routine by taking extra steps and inducing significant delays in response times. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.
The vehicle’s throttle bounces and surges off idle, in direct opposition to the driver’s inputs to the controls. After the driver lifts off the accelerator and engages the clutch, the RPMs drop slowly to idle, then the throttle regularly bounces and surges without user input to the controls by ~500 to ~1,500 RPMs. The issue occurs while driving in every gear and or in neutral. The issue occurs frequently but not every time. The issue occurs with or without the driver’s foot on the brake. The failure to maintain idle malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle spike off idle was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA TA claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. The throttle bounce and spike off idle substantially impairs the vehicle’s use as it impacts normal driving operations such as shifting, accelerating, and braking. The throttle bounce off idle creates as serious safety hazard as it causes the driver to delay or miss shifts in heavy traffic and divert attention from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed” indicates that the Jeep Gladiator Engineering Design Team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request.
The vehicle randomly stalled out / died while idling, with the clutch pedal fully engaged. This poses a serious safety hazard as the vehicle may unexpected stall out at a traffic light or while driving resulting in a serious accident. The most likely risk is a stalled out vehicle in heavy traffic resulting in a rear end collision. The vehicle stall out and failure to maintain idle malfunction was reported to the local dealership and an FCA Technical Advisor (TA). The vehicle’s stall out was witnessed and documented by an independent mechanic. However, the dealership and FCA TA continue to state that the vehicle is “operating as designed” and that “this is normal characteristic of the vehicle”. These claims indicate that the Jeep Gladiator Engineering Design Team intentionally designed the vehicle to stall out with the driver completely pressing in the clutch pedal. The vehicle is available for inspection upon request.
Gas "burps" back out when filling up. When filling up, after the gas nozzle shuts off with the first click, the Jeep instantly "burps" gasoline back out. I've performed 3 fill ups at different pumps, and this has occured in 2 out of those 3 fill ups.
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