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Jeep Gladiator backup camera problems

11 of the 999 owner complaints about the Jeep Gladiator describe backup camera failure, most of them for the 2020 model year.

owner complaints
11
worst model year
2020
Is there a fix? There is 1 recall for this area of the car. See below

By model year

  • 2024
    1
  • 2023
    1
  • 2021
    2
  • 2020
    7

Often reported together

Screen failure 2Slipping 1Power steering loss 1Check engine light 1Grinding brakes 1

Trouble codes mentioned

P0563 1P0562 1

What owners say

Filed Apr 25, 2026 · Electrical · CA

Rear view camera works only when vehicle is cold, usually only in the morning. I cant use this safety feature whenever I drive the car the rest of the day . I have been in situations driving the truck in off road conditions were the camera is a must to see where I am going, and have been in very dangerous situations getting too close to rocks or deep drops due to lack of rear visibility. And mirrors don't help in some of these situations, because the danger has been completely in the center of the rear of the truck, and out of mirror reach.

Filed Nov 5, 2025 · GA

Occasionally, the head unit of my vehicle becomes inoperable. I am unable to change radio stations, view climate control information, and the back-up camera is inoperable (which is a safety concern) while the head unit is in this state. When completely shutting down the ignition of the vehicle and allowing it to sit for roughly 30 minutes the head unit will operate as intended and all functionality is restored. This issue has occurred about 4 times on my Jeep Gladiator.

Filed Mar 26, 2025 · Visibility · FL

Rearview camera stays on while vehicle is going from reverse to drive causing a distraction an a safety concern

Filed Aug 11, 2024 · Driver assistance, Electrical · GA

The back up camera freezes and the radio freezes. It won’t turn off until you turn the jeep off and start it up again. The camera will stay frozen with a blue screen I have tons of documented videos but unfortunately this program won’t allow uploads of videos.

Filed Jun 3, 2024 · Visibility · MI

Rear view camera has stopped functioning. Vehicle is difficult to see out of when backing up. Lack of rear view camera makes reversing dangerous in certain situations. No. No. Camera failed with no warning.

Filed Mar 22, 2024 · Driver assistance, Transmission · 38,000 miles · MA

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving, the clutch was slipping. While shifting gears, the clutch failed to engage. The backup camera was inoperable. Additionally, while exiting the express ramp, there was a burning odor detected. The contact received notification of the federal safety agency Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who informed him about the fees and replacement of the defective part. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 38,000.

Filed May 28, 2023 · Electrical, Steering · WV

Was driving and my vehicle came up and said I had an issue with the electrical power steering assist system and was going to shut off. I was waiting at a red light the vehicle put itself in park and shut down. I restarted the vehicle and it would not move out of park or any of the windows or radio controls would function. I upon restarting four more times was able to get it back into drive and return home. The steering functioned fine but the radio, back up camera, aux power port, and windows still do not work. Once I returned home this seems to be a reoccuring problem on the Gladiator and Jeep Wrangler platforms. Seems these vehicle throw either one of two codes which I am not sure which mine is but considering the light is out for check engine I am going to say I have the P0563 error and not the P0562 which from what I am reading leaves the light on in most instances. My vehicle has 1803 miles on it and was purchased the first week of April 2023.

Filed Aug 6, 2022 · Acceleration, Brakes · TX · crash · 1 injury

My truck malfunctioned at an automatic car wash. It has approximately 54k miles. I had no warning lights or system alerts on vehicle or Uconnect app. I stopped in the parking lot & put the Gladiator in Park, I left the ignition on. I got off truck & got a towel to clean interior.There are several spaces to vacuum. I put the vehicle in DRIVE to move forward & out of the way of a patron that was going to reverse out. In DRIVE, I pushed the gas pedal in a slight & normal way. The truck REVERSED in DRIVE position. It accelerated to an unknown speed, it felt constant. I pushed break with foot I pushed D with. Right foot. The breaks didn’t work. I tried breaking several times during incident, it was approximately 10 seconds. I didn’t have time to use e- break. I don’t believe back up camera was displayed. I concentrated on physically looking at surroundings & steering. I avoided hitting 1 car, a SUV & a brick wall. The truck made contact with around 4 trees & a sign. The damage was mainly to L side. There’s damage to R side & R back tire had a bulge on it. I went over a concrete, grassy area & felt the impacts of front & back ends going over it & landing. I went over another concrete curve & hit a tree at an angle around the middle of front L cab. The impact caused the car to bounce forward. It didn’t move. I put the truck in Park from D position. I pushed off button. I couldn’t get out of truck of driver side door it’s damaged. 1 witness & lady from suv stopped to check on me. I called police to crash site. He noted witness & lack of break marks. Roadside service wait was long, officer called one. I made a report to Uconnect that evening. They gave me a case # told me they’d move vehicle to a dealer, inspect, analyze & call me. I’ve called, recorded calls & told case was elevated to higher level & no info can be given to me. They refused to tell me where car was, if inspected, warranty info, or what malfunctioned. My ribs, clavicles, r shoulder hurt for a month.

Filed Jan 31, 2022 · Lights · MA

Ever since my Jeep Gladiator had recall 21V‑028 performed my reverse lights and reverse camera do not work. Harr Dodge of Worcester Ma did the recall. I now can not get a Ma state inspection sticker because these lights do not work. I took the Jeep to another dealer to repair but they refused. No problems with the vehicle before the recall was done.

Filed Nov 14, 2020 · 5,000 miles · WA

Rear backup camera stopped working and screw went blue

Related recalls

Electrical system: instrument cluster/panelReported September 5, 2024 · 32,863 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Risk
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's number for this recall is 30B.

Recall number 24V652000 · Recall details

Questions about the Jeep Gladiator backup camera

Which Jeep Gladiator years have backup camera failure problems?

The model years with the most reports are 2020 (7 complaints), 2021 (2 complaints) and 2023 (1 complaints).

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