The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving 60-70 MPH, the instrument panel became inoperable and was no longer illuminated. The failure caused the Back Over Prevention camera, Lane Departure Assist, and other safety systems within the vehicle to be inoperable. The instrument panel was flickering and illuminated; however, there were times when the system had to be restarted. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure could not be determined. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 34,000.
Jeep Grand Cherokee 4xe lane assist problems
10 of the 270 owner complaints about the Jeep Grand Cherokee 4xe describe lane keeping assist jerks the wheel, most of them for the 2022 model year.
- owner complaints
- 10
- worst model year
- 2022
Is there a fix? No recall or service bulletin covers this area of the car yet.
By model year
- 20242
- 20231
- 20227
Often reported together
What owners say
When crossing the border into Mexico the AEB module falsely reports it has malfunctioned due to "geo fence" limitations. At least that is the cause of the issue per the service department. This causes the AEB system to stay offline and inoperable which also affects the Lane Departure Warning System as well as prevents the use of Adaptive Cruise Control. Supposedly there will be a "Software Update" coming--it was supposed to happen in Q4 of 2023 and now they say Q1 2024 which has ended and no update. The safety of the vehicle is compromised as key safety features are offline.
Sudden faults while driving. Power Steering Unavailable, Active Lane Assist disabled, Auto Park Disabled, SOS calling unavailable, passenger airbag fault,
My vehicle has a faulty front camera system that began at around 1800 miles. When driving, multiple lights will illuminate on the dash. The cruise control, blind spot monitoring, lane keep system, and emergency automatic brakes will shut off. It has been in the shop off and on since May 13,2022. Dealership has been replaced multiple parts, but is unable to get camera system to recalibrate and function properly. Car manufacturer, Jeep, has gotten involved and can not seem to figure out what is wrong either.
Upon starting the vehicle, multiple dashboard lights came on alerting total loss of power steering system (EPS). This also triggered lights related to forward collision warning, lane departure warning, and lane keeping assistance. Vehicle was nearly impossible to steer out of driveway.
Lower control arm bracket failed. Yes available for inspection. The adaptive cruse lane assist function malfunctioned. Yes available for inspection. I was injured. Police inspected the wheel and called it into question a manufacture defect in the police report. Manufacture (Jeep) acknowledges it but has been unresponsive. No warning when the wheel assembly disengaged (wheel, brake, tie rod, control arm, stub axel from the vehicle) traveling at 67 mph prior to crashing into a barrier
Upon startup power steering was disabled and the console message "power steering available service required". Blind spot detection and lane departure also showed as in-op. Wheel was very hard to turn. After traveling a few hundred feet I determined that the car was not safe to drive. After two vehicle restarts the problem cleared. If this happened at speed, in traffic, a serious accident is likely. Dealership is unable to look at problem for weeks. THIS IS A SERIOUS SAFETY ISSUE WHICH REQUIRES IMMEDIATE ATTENTION FROM the federal safety agency!
I was driving down the road doing about 35 mph and suddenly I lost power steering and car jerked to the right. Power steering light, forward collision control, lane assistance, traction control and blind spot warning lights all came on, and a message appeared on my dashboard to have them all serviced. I took my jeep to the dealership I purchased it at in April and they are inspecting the cause of the problem. This is the second time my lane assistance and forward collision have had issues, and the dealership was unable to find the cause the first time. This is first time for power steering, blindspot and traction control.
Had vehicle through multiple warning lights, crash protection inop, lane assist inop, ABS inop, power steering inop, turn signal didnt work. This happend twice. The first time taken to shop and said it was fixed but had it less than 50 miles and same thing happened. It was going down the highway at 70mph and steering went out with no turn signals. Turned vehicle into dealership looking into vehicle buy back
With 173 miles on the vehicle, I went to start the vehicle and the power steering, electronic stability control, blind spot monitoring, and lane assist lights all went on. The power steering did not work and I was unable to back out of my parking space. I repeatedly turned the car on and off and the lights persisted for at least an hour. After an hour, all lights went off and I was able to drive the vehicle. This could have been extremely unsafe if this had occurred while the vehicle was in motion. This also was problematic as I was stranded in a parking lot late at night. I immediately took it into the dealer and they cannot reproduce the problem and I am driving a loaner as I do not feel safe in the brand new vehicle. No warning lights came on prior to this problem appearing.
Related recalls
No recalls on record for this model year.
Questions about the Jeep Grand Cherokee 4xe lane assist
Which Jeep Grand Cherokee 4xe years have lane keeping assist jerks the wheel problems?
The model years with the most reports are 2022 (7 complaints), 2024 (2 complaints) and 2023 (1 complaints).
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